Consumer Protection

This page offers links to a variety of services and information related to consumer protection.

• Financial Services Commission of Ontario
  The Financial Services Commission of Ontario (FSCO) protects the public interest and enhances public confidence in regulated sectors by providing regulatory services that protect financial services consumers and pension plan beneficiaries.
• Consumer Protection
  The Consumer Protection Branch is here to help you understand Ontario’s consumer protection legislation, direct you to the right information and mediate written complaints between consumers and businesses.
• Consumer Identity Theft Information
  Identity (ID) theft is serious. It occurs when someone steals your personal information to commit a crime. While you can't entirely control whether you will become a victim there are ways to minimize the risk.
• Identity Theft Kits
  General information emphasizing the need for effective personal information policies and practices.
• How the new privacy legislation affects your business
  Since January 1, 2004, businesses have been subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). The Office of the Privacy Commissioner of Canada offers the following useful information to help businesses learn how they can comply with the Act.
• Personal Property Security Registration
  The Personal Property Security Act (PPSA) establishes a comprehensive set of rules to govern the rights of creditors and debtors when personal property is used as collateral to secure the payment of a debt.
• Canadian Consumer Information Gateway
  Consumer information, tools and services provided by a partnership of more than 400 federal departments and agencies, provincial and territorial ministries and non government organizations.