Ontario Public Service Multi-year Accessibility Plan
Accessibility in the Ontario Public Service:
Leading the Way Forward
The OPS Multi-Year Accessibility Plan is a road map that describes how we will transform the OPS into an accessible organization.
What is outlined here is the result of many years of experience designing and implementing accessibility programs and services. The contents were developed in consultation with staff, customers and people with disabilities.
In this document, you will find important background information about accessibility in the OPS. You will also find three key sections detailing our approach to building an accessible organization:
- The OPS Accessibility Strategic Road Map: The overall vision, desired outcomes and strategy that will lead to achieving accessibility by 2025.
- Key focus areas for immediate results: What we are doing to get results over the next five years.
- Compliance with the AODA: Our approach to compliance with Ontario’s accessibility legislation and highlights of key successes.
Accessibility is more than a legal obligation. It’s good for our employees and it’s good for our customers. In other words, it’s just plain good for business.
We'd like to hear from you
Do you have any thoughts or feedback on what has been accomplished so far? Ideas on how plans or projects could be improved? Do you need any other information to move forward with your own plans? Please contact us with your questions and ideas. We would be pleased to hear from you.
Toll Free: 1-800-268-1142
Room 4320, Whitney Block
99 Wellesley Street West
Toronto, ON M7A 1W3
This document is available in the following formats:
Alternate formats of this document are available at no charge from:
Service Ontario Publications
777 Bay Street
Suite M212, Market Level
Toronto, ON M5G 2C8
Telephone: 416-326-5300 or toll-free: 1-800-668-9938
TTY Service: 1-800-268-7095
Fax: 613-545-4223
Website: www.publications.serviceontario.ca
January 1, 2012
© 2012, Queen’s Printer for Ontario
ISBN 978-1-4435-8365-7 (Print)
ISBN 978-1-4435-8366-4 (HTML)
ISBN 978-1-4435-8367-1 (PDF)
ISBN 978-1-4435-8368-8 (Braille)
Realizing the Vision
