Frequently Asked Privacy and Security Questions about Driver and Vehicle Online Services
- Is my privacy protected?
- What is encryption, and how do I find the level of encryption of my browser?
- Why do I have to have 128-bit encryption?
- How do I upgrade my encryption to support 128-bit?
- If I provide contact information, such as a phone number and/or an e-mail address, what will it be used for?
- I experienced a technical problem while using the service. Should I be concerned about the security of my personal information?
- Is my credit card transaction secure?
Yes, we have strict privacy standards in place. The Privacy Statement provides detailed information about how we are protecting your privacy.
If you are using Microsoft Internet Explorer: Select 'Help' and then 'About.' from your browser's menu. A window will open near or directly under the version number, and the 'Cipher Strength' of your browser will be displayed. This is your level of encryption.
If you are using Netscape: Select 'Help' and then 'About.' from your browser's menu. A page will open, and a line in bold that begins with, "This version supports..." or something similar to that will be displayed. If the sentence says:
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'High-grade (128-bit) security' or 'U.S. security': your browser will support 128-bit encryption technology.
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'International security': your browser will not support 128-bit encryption, likely 40-bit or less.
3. Why do I have to have 128-bit encryption?
We require your browser to support 128-bit encryption as a security measure to protect your personal information. We are ensuring the highest level of privacy protection possible by using 128-bit security. You may want to review the Privacy Statement for more information.
4. How do I upgrade my encryption to support 128-bit?
The easiest way is to upgrade to a newer browser version (see Question 2) that supports 128-bit encryption.
Contact information will be used if MTO needs to contact you about your order. Review the Privacy Statement for more information.
No. Although computer glitches will sometimes occur, your personal information is protected at all times.
7. Is my credit card transaction secure?
Yes. To protect the security and confidentiality of our customers' information, the Ministry of Transportation uses industry standard Secure Sockets Layer (SSL) encryption to process online credit card payments.
