Organ Donor Registration
Frequently Asked Questions
- If I have signed my donor card, why do I need to register?
- Who can register to be an organ and tissue donor?
- Is there a cost to register my consent online?
- Is there another way to register other than online?
- How do I know the information I am providing is secure?
- How do I change my address on my health card?
- What if I submitted an application form by mail or in-person and now want to submit online?
- Is my information updated in real time?
- Why do you need my email address?
- I experienced a technical problem while using the service. Should I be concerned about the security of my personal information?
- What do I do if I experience a technical problem and the information I have entered on the form is erased?
- When I try to use my browser’s “Back” button, I sometimes get an error message. Why am I not able to go back?
- When will my donation decision be accessed by the Trillium Gift of Life Network and shared with my family?
- What if I have more questions related to organ and tissue donation in Ontario?
- What if I want to speak to someone about organ and tissue donation?
1. If I have signed my donor card, why do I need to register?
A donor card is a paper card carried by the prospective donor. Your decision to donate is only known to the extent that you share this decision with your family and friends.
However, when you register your consent to donate organs and tissue, this information is stored in a Ministry of Health and Long-Term Care database. The Ministry will disclose information about your decision to Trillium Gift of Life Network, Ontario's organ and tissue donation agency, for the purpose of ensuring that your decision to donate is known and respected. By registering your consent to donate, you ensure that your donation decision is recorded and is made available to the right people at the right time, and is shared with your loved ones.
2. Who can register to be an organ and tissue donor?
- Anyone 16 years of age or over
- Anyone in possession of a valid health card number and version code (if applicable)
3. Is there a cost to register my consent online?
No, there is no cost..
4. Is there another way to register other than online?
Yes. You can register your consent in-person at a ServiceOntario centre. You can also go to the Trillium Gift of Life Network website and download and complete a Gift of Life Consent Form. The completed form should be mailed to:
Organ Donor Consent
ServiceOntario
PO Box 48
Kingston ON K7L 5J3
5. How do I know the information I am providing is secure?
The Ontario government has strict privacy standards in place. The privacy statement provides detailed information about how we are protecting your privacy.
6. How do I change my address on my health card?
Click here to change your address on your health card.
7. What if I submitted an application form by mail or in-person and now want to submit online?
The information with the latest date stamp will stay on our records.
8. Is my information updated in real time?
Yes, your information is updated in real time.
9. Why do you need my email address?
This is an optional feature that provides you with immediate confirmation. Your email information is not saved.
No. Although computer glitches will sometimes occur, your personal information is protected at all times.
Unfortunately, your information is lost and you will have to re-enter the information.
We are protecting the privacy of your personal information by adding a security feature that forbids your browser from holding certain information. If you want to go back to a page you just left, use the "Previous" button located on the page itself.
Your decision to consent to donate is stored in a Ministry of Health and Long-Term Care database. The Ministry will use and disclose the information about your decision to the Trillium Gift of Life Network only for the purpose of ensuring that your decision to donate is known.
Your organ and tissue donation decision will only be accessed by the Trillium Gift of Life Network and shared with your family in the event of your death or imminent death when all lifesaving efforts have failed. Your donation decision will not be accessed by Trillium Gift of Life Network at any other time.
14. What if I have more questions related to organ and tissue donation in Ontario?
If you have questions about organ and tissue donation, please visit Trillium Gift of Life Network, Ontario’s government agency responsible for promoting and managing organ and tissue donation for transplantation at giftoflife.on.ca
15. What if I want to speak to someone about organ and tissue donation?
For more information or to speak to a Trillium Gift of Life Donation Specialist please call 1-800-263-2833
