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The Ontario Public Service Accessible Customer Service policy outlines the Ontario Government’s responsibilities and legal obligations for providing accessible customer service to persons with disabilities.
The Ontario Public Service Accessible Customer Service Policy outlines what the Ontario Public Service must do to comply with the Accessibility Standards for Customer Service Regulation and what our customers can expect from us.
In keeping with the format of our multi-year plan, this status report outlines OPS progress on commitments in leadership and modelling compliance, and achieving organizational change.
A Guide to Accessibility Directives and Policies in the Ontario Public Service This guide provides a compact summary of the accessibility policies and directives that are currently in place within the Ontario Public Service.
The Ontario Public Service Multi-Year Accessibility Plan is a road map that describes how we will transform the OPS into an accessible organization.
Providing accessible services and information to Ontarians is an important part of what we do at the Ontario Public Service.