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  • Ontario Public Service Multi-Year Accessibility Plan: 2013 Annual Status Report

    PDF
    The Multi-Year Accessibility Plan 2013 Annual Status Report demonstrates the progress made by the Ontario Public Service (OPS) to being an accessible organization, as an employer, policy maker and service provider. The Integrated Accessibility Standards Regulation (IASR) requires the OPS to produce an annual status report highlighting the progress made to implement the multi-year accessibility strategy and comply with the requirements of the IASR.
  • How to train your staff on accessibility

    Information
    Information businesses and non-profits must include when training staff on how to interact with people with different disabilities, and some tips to help you.
  • How to make customer service accessible

    Information
    How businesses and non-profit organizations can meet the accessible customer service standard by creating a policy and a plan to train staff on how to serve people with disabilities.
  • Accessibility laws deadlines

    Information
    The accessibility laws that you must comply with if you have a business or non-profit organization with 1 or more employees.
  • How to provide emergency information accessible to employees

    PDF
    A guide and templates for employers on how to make your emergency information accessible and develop a plan to help an employee with a disability during an emergency.
  • How to create an accessibility plan and policy

    PDF
    A guide and template for private and non-profit organizations with 50 or more employees on how to prepare accessibility policies and a multi-year plan.
  • File an accessibility compliance report

    Information
    Ontario has laws to improve accessibility for people with disabilities. All private and non-profit organizations with 20+ employees must file an accessibility compliance report by December 31, 2014.
  • How to complete your accessibility compliance report

    Information
    A guide for private and non-profit organizations who need to complete their accessibility compliance report by December 31, 2014. 
  • Accessible customer service policy template

    PDF
    A template to help your organization develop policies, practices and procedures on providing accessible customer service for people with disabilities.
  • Ontario statutes being reviewed for accessibility

    Information
    The Ontario Public Service is conducting an Accessibility Legislative Review to remove any potential barriers in Ontario statutes to persons with disabilities. Between 2013 and the end of 2014, 13 ministries will review 51 statutes and will consider steps to remove any barriers that are identified.