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  • Accessibility Plans, 2012-2013

    Information
    Government accessibility plans are developed under the Ontarians with Disabilities Act, 2001 (ODA). They outline a ministry's achievements and commitments to improve services for people with disabilities. The Government of Ontario is always looking f

  • Ontario Public Service: Policies That Make Accessibility Work

    Information
    A Guide to Accessibility Directives and Policies in the Ontario Public Service This guide provides a compact summary of the accessibility policies and directives that are currently in place within the Ontario Public Service. About this Guide This guide pr

  • Ontario Public Service Accessible Customer Service Policy

    Information
    The Government of Ontario supports the full inclusion of persons with disabilities in its laws, policies, programs and services. Introduction The Government of Ontario supports the full inclusion of persons with disabilities in its laws, policies, program

  • 2010 Customer Service Accessibility Report

    Information
    This is a copy of the Ontario Public Service 2010 Customer Service Accessibility Report filed with the Government of Ontario.

  • Accessibility in the Ontario Public Service

    Information
    Leading the Way Forward Accessibility is more than a legal obligation. It’s good for our employees and it’s good for our customers. In other words, it’s just plain good for business.

  • Ontario Public Service Multi-Year Accessibility Plan

    Information
    Accessibility in the Ontario Public Service: Leading the Way Forward The OPS Multi-Year Accessibility Plan is a road map that describes how we will transform the OPS into an accessible organization. What is outlined here is the result of many years of exp

  • 2010 Customer Service Accessibility Report

    Information
    The Ontario Public Service has become the first public sector organization to file its report in compliance with the Accessibility Standards for Customer Service regulation. This is the first standard to emerge under the Accessibility for Ontarians with D

  • Accessibility

    Information
    Providing accessible services and information to Ontarians is an important part of what we do at the Ontario Public Service (OPS). Accessibility in the Ontario Public Service The OPS is committed to creating an accessible organization by removing barriers