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  • Accessible Customer Service Policy

    Information
    The Ontario Public Service Accessible Customer Service policy outlines the Ontario Government’s responsibilities and legal obligations for providing accessible customer service to persons with disabilities.
  • Ontario Public Service Accessible Customer Service Policy

    PDF
    The Ontario Public Service Accessible Customer Service Policy outlines what the Ontario Public Service must do to comply with the Accessibility Standards for Customer Service Regulation and what our customers can expect from us.
  • Multi-Year Accessibility Plan: 2012 Annual Status Report

    PDF
    In keeping with the format of our multi-year plan, this status report outlines OPS progress on commitments in leadership and modelling compliance, and achieving organizational change.
  • Ontario Public Service: Policies That Make Accessibility Work

    Information
    A Guide to Accessibility Directives and Policies in the Ontario Public Service This guide provides a compact summary of the accessibility policies and directives that are currently in place within the Ontario Public Service.
  • Accessibility

    Information
    Providing accessible services and information to Ontarians is an important part of what we do at the Ontario Public Service.
  • Accessibility in the Ontario Public Service: Leading the Way Forward

    PDF
    The Ontario Public Service Multi-Year Accessibility Plan is a road map that describes how we will transform the OPS into an accessible organization.