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Contact us: Solve a disagreement with your landlord or tenant

There are many ways to contact us.

The Rental Housing Enforcement Unit (RHEU) can help resolve landlord and tenant complaints that may involve offences under the Residential Tenancies Act. If you currently have a complaint file with RHEU, please contact the compliance/customer service officer or investigator assigned to your file.

Please note the RHEU does not deal with maintenance complaints. Please contact the Landlord and Tenant Board or your municipality to find out more information.

Contact the Landlord and Tenant Board if you have questions about their procedures, an application, or a case you have filed with them.

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Phone numbers

For people with hearing disabilities:

Address

Ministry of Municipal Affairs and Housing

777 Bay Street, 17th floor
Toronto, Ontario
M7A 2J3

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We are committed to providing accessible customer service opens link in a new window . On request, we can arrange for accessible formats and communications supports.

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Your personal information is being collected in order to respond to your inquiry. Your inquiry/personal information will be forwarded to the appropriate ministry(s) for response and will be used to respond to your inquiry. Some of the non-identifying information shared will be used by Cabinet Office and/or ServiceOntario to measure performance and improve our services. Your information will not be placed on mailing lists or released to any third party, except as may be authorized by law.

For questions on how personal information collected on this page will be used, please see our privacy statement opens link in a new window .