Contact us On this page Skip this page navigation Contact us: OSAP definitions There are many ways to contact us. Students in OntarioPublic college and universityContact the financial aid office at your school with questions about OSAP if you attend a public college or university in Ontario.Private and other schoolsContact your school directly with questions about OSAP.Students outside OntarioContact the ministry's Student Financial Assistance Branch with questions about OSAP if you go to a school outside Ontario.Ministry contacts:Tel: 807-343-7260Toll-free: 1-877-672-7411Toll-free TTY: 1-800-465-3958Fax: 1-807-343-7278McGill University or Concordia University students can contact their financial aid office for questions about OSAP. McGill or Concordia contactsNational Student Loans Service CentreContact the National Student Loans Service Centre (NSLSC) with questions about your loan debt and repayment or to provide updated bank information.NSLSC ContactsSocial media Twitter:@ONtrainandstudy Facebook:ONtrainandstudy Accessibility If you need information or communication supports in a different format, please let us know by using the phone numbers or contact form on this page. Learn more about our policy on providing accessible customer service to persons with disabilities. Send us an email Message Please do not include any personal or financial information. Would you like a reply? Read the service standards for how long it will take to get a reply. Would you like a reply? Yes No Email You will receive a confirmation email. Optional information Name Phone number Address We will contact you by letter if we need personal or financial information. Your privacy mattersYour personal information is being collected in order to respond to your inquiry. Your inquiry/personal information will be forwarded to the appropriate ministry(s) for response and will be used to respond to your inquiry. Some of the non-identifying information shared will be used by Cabinet Office and/or ServiceOntario to measure performance and improve our services. Your information will not be placed on mailing lists or released to any third party, except as may be authorized by law.For questions on how personal information collected on this page will be used, please read our privacy statement. Leave this field blank Updated: November 20, 2024 Published: November 25, 2021