During the Canada Post labour disruption:

  • we will not be able to send your cheque by mail
  • we will not receive documents that you send by mail
  • payments made by direct bank deposit will continue

Contact your local office if you:

  • need to set up direct bank deposit or, if available, a reloadable payment card, so you can continue to get your payments
  • need help signing up for MyBenefits to access your case information online
  • have questions about other ways of receiving cheques

Couple going over home finances with a newborn


Ontario Works

To be eligible for financial and employment assistance, you need to be in financial need and be willing to work towards finding employment.

Son using digital tablet with his mother


Ontario Disability Support Program

Your eligibility for Ontario Disability Support Program (ODSP) depends on medical and financial circumstances 

Start a new application Continue an application

If you need help with applying for assistance, please contact our Social Assistance Contact Centre Monday to Friday between 8:30 a.m. and 5:00 p.m. (ET).

If you want to apply in person, please use the office locator to find your nearest office.


Emergency assistance

If you are in an emergency and you live in Ontario, you might be eligible for emergency assistance.

Apply for emergency assistance

Employment supports

If you are a person with a disability and interested in working, you can get help finding a job. Many supports are available to help remove disability-related barriers to employment.

You may ask ODSP staff for more information about how to access employment supports in your community.

People caring for children

Ontario Child Benefit

Find out how you can get the Ontario Child Benefit for low-income and moderate-income families.

To apply and receive the benefit you must apply for the Canada Child Benefit. When you apply for the Canada Child Benefit you are automatically assessed for the Ontario Child Benefit.

Temporary care assistance

If you are an adult and you are temporarily responsible for the care of a child who is in financial need, you may be eligible for temporary care assistance on their behalf.

You can apply for Temporary Care assistance: online or by contacting your local Ontario Works office.

Sign in to MyBenefits

Continue an application, report changes or get information about your Ontario Works or Ontario Disability Support Program case.

Sign in to MyBenefits

This service is available to applicants, members and trustees.

Assistance with your application

If you need help completing your application or have questions, call our Social Assistance Contact Centre Monday to Friday between 8:30 a.m. and 5:00 p.m. (ET).

Check the status of your application

If you applied online

You can check the status of your application after you submit it online. This digital feature is available to most applicants.

To check the status of your online application, you will need your application number.

Your application number is in the email we sent you if you submitted your application online. It is also displayed on the confirmation page after you submit your application.

Check the status of your online application

If you applied in person or by phone

You can find out the status of your application by contacting:

Toll-free: 1-888-999-1142  
Toll-free TTY: 1-800-387-5559

Monday to Friday, 8:30 a.m. to 5:00 p.m. (ET)

Protecting your privacy

The Ministry of Children, Community and Social Services and your local Ontario Works office will use the information you provide to us to administer the Ontario Disability Support Program or Ontario Works.

This information is collected under the legal authority of:

The information you provide is protected by:

You have the right to request access to your personal information and ask us to correct mistakes in your personal information.

If you have questions about how we collect and use your personal information, contact us:

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