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Social Assistance Customer Service Survey
Most recently, I have applied for, or received money or help from:
Ontario Disability Support Program (ODSP)
Ontario Works (OW)
Neither
The local office where I receive ODSP or OW services is in the following city/town:
The last time I connected with ODSP/Ontario Works/Other...
The last time I connected with ODSP/Ontario Works/Other...
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know
I was treated with courtesy and respect
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know
I got the information I needed
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know
I received service in a timely manner
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know
It was easy to access the service
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know
The customer service I received was free of discrimination
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know
Overall, I am satisfied with the service provided
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know
Thinking about how I connect with these services, the additional feedback I would like to provide is:
Please remember that your response is completely anonymous, so we cannot follow up on any specific issues. If you have concerns about your own case, please contact your local office.
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