Ontario Public Service accessibility commitments
Providing accessible services and information to Ontarians is an important part of what we do at the Ontario Public Service.
Accessibility in the Ontario Public Service
The Ontario Public Service (OPS) is committed to creating an accessible organization by removing barriers for people with disabilities whether they work in the OPS, do business with the Ontario government or are members of the public who use our services every day.
Ontario Public Service Statement of Commitment
The OPS endeavours to demonstrate leadership for accessibility in Ontario. Our goal is to ensure accessibility for our employees and the public we serve in our services, products and facilities.
Ontario Public Service accessibility plans and policies
Ontario has set standards for accessibility under the Accessibility for Ontarians with Disabilities Act, 2005.
The Integrated Accessibility Standards Regulation (Ontario Regulation 191/11), under the act, includes accessibility standards for
- Customer Service,
- Information and Communications,
- Employment,
- Transportation
- and the Design of Public Spaces.
These important standards are designed to create a barrier-free and accessible Ontario by 2025.
Learn more about how the OPS is working to comply with the requirements under each of the standards to remove barriers to our programs and services:
- Accessible by Design: Ontario Public Service Multi-Year Accessibility Plan 2022 Annual Status Report
- Accessible by Design: 2022–2025 OPS Multi-Year Accessibility Plan
- 2017-2021 Ontario Public Service Multi-Year Accessibility Plan
- 2012-2016 Ontario Public Service Multi-Year Accessibility Plan
- Ontario Public Service Multi-Year Accessibility Plan 2021 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2020 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2019 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2018 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2017 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2016 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2015 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2014 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2013 Annual Status Report
- Ontario Public Service Multi-Year Accessibility Plan 2012 Annual Status Report
- Ministry Accessibility Plans, 2016
- Ministry Accessibility Plans, 2015-2016
- Ministry Accessibility Plans, 2014-2015
- Ontario Public Service Policies That Make Accessibility Work
- About the Ontario Public Service: Diversity and Accessibility
To receive a copy of the Ontario Public Service 2023 Annual AODA Compliance Report (ACR), email your request to OPSAccessibility@ontario.ca.