Who we are

"We”, “us" or “our" refer to the Government of Ontario, which represents His Majesty the King in Right of Ontario. This also includes or refers to:

  • staff working on content or the website
  • members of the Executive Council and their employees, agents and independent contractors 

Using this website

Agreeing to the terms

You agree to accept the terms of this website when using it. You also agree when you continue using this website after we make updates to these terms. 

We reserve the right to add, remove or change these terms at any time without giving you notice. 

We may share additional terms for using certain websites, programs or services. Additional terms may be added to the terms on this page. Where there is a difference between the two terms, the terms most recently added will apply.

Where necessary, we will let you know:

  • how we will use your personal or contact information
  • who to contact with any questions or concerns

Read more details in our privacy statement.

What we can do

We may:

  • moderate sections of this website 
  • choose whether or not to take action in response to content shared through our website 

We reserve the right to:

  • post or not post content submitted through the website
  • edit, move or remove content that does not follow these terms
  • act according to another reason we decide is appropriate

We do not endorse or approve any ideas or opinions that people share through:

  • contact forms in our contact us sections
  • webforms we ask you to fill out for services
  • comment sections on an Ontario.ca subdomain
  • document uploads for specific services
  • other ways that may allow someone to interact with our websites  

Your responsibilities

When you use this website, you agree to use it:

  • for lawful purposes only
  • in a way that does not: 
    • infringe on the rights of anyone else
    • restrict the use and enjoyment of this site by anyone else 

Acceptable and unacceptable use

Anyone can access the website for lawful purposes. You are allowed to submit content through this website. 

Unlawful and inappropriate purposes and actions are not acceptable.  

For example, you must not: 

  • use this website in violation of any law, rule, regulation or third-party right
  • interfere with or disrupt this website or any of our computer systems
  • mislead us or others about your identity or the origin of any content you submit
  • post or send a message or link to content that:
    • promotes illegal activity or conduct that would break any law, rule, regulation or third-party right
    • is abusive, discriminatory, violent, harassing, indecent or known to be false
    • is a form of solicitation  

Linked sites and platforms

Linking to our websites

You and other websites are welcome to link to this website. The information we provide is free to access. 

Contact us for permission to:

  • associate your website with our website
  • associate your organization with a government program or ministry 

Websites and social media that link to us or our other websites or subdomains may not be associated with us or endorsed by us. We will tell you if they are.

Linking from our websites

We may link to other websites or social media for your convenience. Adding these links does not mean that we promote or support these platforms or their services.

We cannot make sure:

  • that the link is reliable or still safe to click
  • that the link we provide will still work when you click on it 
  • other platforms that third parties manage give you the same level of privacy or security commitments

You may want to learn more about the cookies, terms and privacy policies of websites we link to before you share information on those websites and platforms. We also reserve the right to remove or change links without notice. 

Third parties

We use third parties, for example social media, to provide content or link to this website. We do not collect or control any information that you share through social media third-party platforms.

These third parties:

  • are not bound by our privacy statement commitments to you
  • have their own terms of use and privacy policies for you to read
  • may not follow the same privacy laws or practices that we do

We assume no responsibility or liability when we link to third-party platforms or share their content. 

Limited or no responsibility

We are not liable for any form of damage to any person or business entity resulting from the use or inability to use this website, its information or any website linked to it. This is even if we have been advised of the possibility of such damages. 

This includes, but is not limited to, any:

  • costs
  • loss of profit, information, programs or data
  • business interruption 

Archive label

We use an archive label on content that is no longer the most recent or accurate. We keep this content online for:

  • easy access to outdated content
  • archival and research purposes

We will link to the most recent or updated content when it is available.

Maintenance or service disruptions

We perform routine maintenance which can impact page load times or cause pages to be down for a period of time.

Severability or if a section of these terms is unenforceable

If any term or condition (something on this page) is found to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will continue in full force (they will still be valid). 

Governing laws

These terms of use are governed by, and interpreted according to, the laws of Ontario. You agree to and accept these terms with the Ontario government and according to Ontario laws and the applicable laws of Canada. 

We cooperate with representatives of the law and courts on any claim or investigation. We share content and personal information with officials in these circumstances. 

Copyright

The King’s Printer for Ontario owns the copyright to content on this website unless we tell you otherwise. If you want to use our content, follow the rules on our copyright information page. 

If you contribute comments to the website, we do not hold the copyright unless we tell you otherwise. However, you agree to waive your moral rights as an author under copyright law to any content you may submit. 

Trademark

You are not allowed to use the official symbols of the Ontario government for any purpose without our written permission. You must write to us and get our permission in writing before you use them. 

Warranty disclaimer (we are not responsible) 

We can update, change or remove content at any time without notice. This website and its content are provided “as is.” 

“As is” refers to using this website and its content as they are at the time you use it.  We make no warranties, express or implied, regarding the completeness, reliability or currency of content on this website. 

This warranty disclaimer does not apply to e-Laws (online copies of Ontario’s statutes and regulations). 

Accessibility

We follow the Web Content Accessibility Guidelines (WCAG) 2 of the World Wide Web Consortium (W3C). 

We are working to create more accessible and inclusive content for people and their diverse needs. 

PDF documents

Some documents on this website are still available as PDFs (electronic images of text formatted for printing). Contact us if you need PDF content in another format.

PDF documents:

Your privacy

We follow the laws and guidance included in our privacy statement to manage the information you submit through the website. 

We work hard to protect the privacy and security of your information. 

Contact us

If you have questions or comments about anything on this page, contact the Policy, Archives and Data, Ministry of Public and Business Service Delivery and Procurement.

By email 

 access.privacy@ontario.ca

By mail

Policy, Archives, and Data Division
Ministry of Public and Business Service Delivery and Procurement
134 Ian Macdonald Blvd., 3rd Floor
Toronto ON  M7A 2C5