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Fire Protection and Prevention Act, 1997

ONTARIO REGULATION 377/18

PUBLIC REPORTS

Consolidation Period: From May 8, 2018 to the e-Laws currency date.

Note: THIS REGULATION IS NOT YET IN FORCE. It comes into force on January 1, 2020.

No amendments.

This is the English version of a bilingual regulation.

CONTENTS

1.

Definition

2.

Preparation of public reports

3.

Dissemination of public reports

4.

Clarification

Schedule 1

Required information

 

Definition

1. In this Regulation,

“PSAP” is short for public safety answering point, which means a call centre responsible for answering calls to 9-1-1 for police, firefighting and ambulance services.

Preparation of public reports

2. (1) The Fire Marshal must give every fire department the information required by Schedule 1, based on the information the Fire Marshal has received through reports under subsection 11 (2) of the Act.

(2) Every fire department must prepare a public report setting out,

(a) the information required by Schedule 1; and

(b) any other information the fire department chooses to include.

(3) The fire department may use the information required by Schedule 1 that the Fire Marshal provided to prepare their public report, or may carry out their own calculations respecting the same time period.

Dissemination of public reports

3. (1) Every fire department must give their public report to the Fire Marshal no later than 180 days after the Fire Marshal gives the fire department the information.

(2) Every fire department that is authorized to provide fire protection services by a municipality must give their public report to the municipal council before giving its public report to the Fire Marshal.

(3) Every fire department that is authorized to provide fire protection services by a group of municipalities must give their public report to the municipal council of each municipality in the group of municipalities before giving their public report to the Fire Marshal.

(4) The Fire Marshal may make the public report available to the public.

Clarification

4. For greater certainty, this Regulation does not imply that firefighters have authority to perform acts that the Regulated Health Professions Act, 1991 does not permit them to perform.

5. Omitted (provides for coming into force of provisions of this Regulation).

Schedule 1
Required Information

Career Firefighters

1. (1) The public report must set out the following information respecting incidents in which the first fire department unit that arrives on the scene does not include a volunteer firefighter:

1. For each standard set out in the following Table,

i. the percentage value of how often the fire department achieves that standard for the corresponding time interval, and

ii. the corresponding benchmark percentage value for how often the fire department should achieve or exceed that standard.

2. For each time interval set out in the following Table that does not have a corresponding standard, the time interval value that the fire department achieves or exceeds 90% of the time.

Table

Item

Column 1
Time interval

Column 2
Standard

Column 3
Benchmark

1.

Alarm transfer time: The time interval from the receipt of the emergency alarm at the PSAP until the alarm is first received at the fire department communication centre

30 seconds

95%

2.

Alarm answering time: The time interval that begins when the alarm is received at the fire department communication centre and ends when the alarm is acknowledged at the communication centre

15 seconds

95%

3.

Alarm processing time: The time interval from when the alarm is acknowledged at the fire department communication centre until response information begins to be transmitted via voice or electronic means to fire department facilities and fire department units

64 seconds for calls other than the following calls; and
90 seconds for the following calls:
1. Calls requiring emergency medical dispatch questioning and pre-arrival medical instructions
2. Calls requiring language translation
3. Calls requiring the use of a TTY/TDD device or audio/video relay services
4. Calls of criminal activity that require information vital to emergency responder safety prior to dispatching units
5. Hazardous material incidents
6. Technical rescue
7. Calls that require determining the location of the alarm due to insufficient information
8. Calls received by text message

90%

4.

Alarm handling time: The time interval from the receipt of the alarm at the PSAP until the beginning of the transmittal of the response information via voice or electronic means to fire department facilities or the fire department units in the field

No standard; set out the time interval value that the fire department achieves or exceeds 90% of the time

No benchmark

5.

Turnout time: The time interval that begins when the fire department facilities and fire department units notification process begins by either an audible alarm or visual annunciation or both and ends at the beginning point of travel time

80 seconds for fire and special operations;
60 seconds for emergency medical services

90%

6.

Travel time: The time interval that begins when a fire department unit is en route to the incident and ends when the fire department unit arrives at the scene

240 seconds for fire suppression;
240 seconds for the arrival of a unit with a first responder with an automatic external defibrillator or higher level capability
no standard for other services

90%

7.

Initiating action/intervention time: The time interval from when a fire department unit arrives on the scene to the initiation of emergency mitigation

No standard; set out the time interval value that the fire department achieves or exceeds 90% of the time

No benchmark

8.

Total response time: The time interval from the receipt of the alarm at the PSAP to when the first fire department unit is initiating action or intervening to control the incident

No standard; set out the time interval value that the fire department achieves or exceeds 90% of the time

No benchmark

(2) The public report does not have to set out information for items 1, 2, 3, 4 and 8 if the information is not available from the fire department’s records.

Volunteer Firefighters

2. (1) The public report must set out the following information respecting incidents in which the first fire department unit that arrives on the scene includes at least one volunteer firefighter:

1. For each time interval set out in the following Table, the time interval value that the fire department achieves or exceeds 90% of the time.

Table

Item

Column 1
Time interval

1.

Alarm transfer time: The time interval from the receipt of the emergency alarm at the PSAP until the alarm is first received at the fire department communication centre

2.

Alarm answering time: The time interval that begins when the alarm is received at the fire department communication centre and ends when the alarm is acknowledged at the communication centre

3.

Alarm processing time: The time interval from when the alarm is acknowledged at the fire department communication centre until response information begins to be transmitted via voice or electronic means to fire department facilities and fire department units

4.

Alarm handling time: The time interval from the receipt of the alarm at the PSAP until the beginning of the transmittal of the response information via voice or electronic means to fire department facilities or the fire department units in the field

5.

Turnout time: The time interval that begins when the fire department facilities and fire department units notification process begins by either an audible alarm or visual annunciation or both and ends at the beginning point of travel time

6.

Travel time: The time interval that begins when a fire department unit is en route to the incident and ends when the fire department unit arrives at the scene

7.

Initiating action/intervention time: The time interval from when a fire department unit arrives on the scene to the initiation of emergency mitigation

8.

Total response time: The time interval from the receipt of the alarm at the PSAP to when the first fire department unit is initiating action or intervening to control the incident

(2) The public report does not have to set out information for items 1, 2, 3, 4 and 8 if the information is not available from the fire department’s records.

 

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