ontario regulation 111/26

made under the

At Your Service Act, 2022

Made: April 16, 2026
Filed: April 20, 2026
Published on e-Laws: April 20, 2026
Published in The Ontario Gazette: May 9, 2026

Amending O. Reg. 162/24

(GENERAL)

1. Paragraph 4 of section 2 of Ontario Regulation 162/24 is revoked and the following substituted:

4. A service standard may provide that the maximum time period within which a ministry undertakes to respond to a request or application for a permit or licence, make any other decision or perform any other service does not include the time taken,  

i. to complete any action necessary to fulfil the undertaking that is determined by a process, person or entity external to the ministry, or

ii. with respect to any efforts by the Crown to fulfil the duty to consult with Indigenous communities.

5. A ministry must establish a service standard in respect of requests or applications for a permit or licence that the ministry considers to be made in typical circumstances and a different service standard in respect of requests or applications that the ministry considers to be made in circumstances that are not typical.

2. Subsection 3 (3) of the Regulation is revoked and the following substituted:

(3) The reports mentioned in subsection (2) must be published,

(a) until July 31, 2026, on or before the last day of January, April, July and October in each year; and

(b) beginning on August 1, 2026, on or before the last day of January and July in each year.

Commencement

3. This Regulation comes into force on the later of July 1, 2026 and the day this Regulation is filed.