2024 Ontario Public Service accessibility compliance report
Read the 2024 report to learn how the Ontario Public Service (OPS) supports and adheres to the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
The OPS is reporting compliance on all 5 parts of the Integrated Accessibility Standards Regulation (IASR):
- Part I: General - including general policies, Multi-Year Accessibility Plan (MYAP), training, and procurement
- Part II: Information & Communications - including web accessibility
- Part III: Employment
- Part IV: Design of Public Spaces (aka Built Environment)
- Part V: Customer Service
The OPS is reporting full compliance with Accessibility for Ontarians with Disabilities Act (AODA) requirements.
Compliance with the Integrated Accessibility Standards Regulation (IASR)
| Regulator’s Questions: “Is your organization in compliance with all applicable requirements of the IASR…” | Requirements | OPS Response |
|---|---|---|
| 1. General Standard? | General policies, MYAP, training, procurement | Yes |
| 2. Information & Communications Standard? | Alternate formats, public safety info, websites/digital products accessibility | Yes |
| 3. Employment Standard? | Recruitment, workplace supports, accessible formats, individual accommodation plans, return-to-work, emergency procedures | Yes |
| 4. Design of Public Spaces Standard? | Design criteria for public built environment, maintenance, and notice of disruption | Yes |
| 5. Customer Service Standard? | Policies, accessible feedback channels, assistive devices, support persons, service animals, notice of disruption | Yes |
Commissioned Public Bodies (CPBs)
Compliance reporting for the following Commissioned Public Bodies (CPBs) is included in the 2024 ACR:
Attorney General (MAG)
- Office for Victims of Crime
Citizenship and Multiculturalism (MCM)
- Ontario Heritage Trust
Economic Development, Job Creation and Trade (MEDJCT)
- Invest Ontario
Finance (MOF)
- Financial Services Tribunal
- Ontario Financing Authority
Francophone Affairs (MFA)
- Provincial Advisory Committee on Francophone Affairs
Municipal Affairs and Housing (MMAH)
- Building Code Commission
- Building Materials Evaluation Commission
Agriculture, Food and Agribusiness (OMAFA)
- Agricultural Research and Innovation Ontario
- Agriculture, Food and Rural Affairs Appeals Tribunal (AFRAAT)
- Normal Farm Practices Protection Board (FPPB)
- Ontario Farm Products Marketing Commission (OFPMC)
Treasury Board Secretariat (TBS)
- Ontario Internal Audit Committee
Updated: March 10, 2026
Published: May 28, 2025