Summary

The Ministry of Government and Consumer services (MGCS) delivers vital programs, services, and products to ministries across the Ontario Public Service (OPS) and to the public. Services are managed and delivered through MGCS’ four business lines: ServiceOntario, Consumer Protection Ontario, Ontario Shared Services and Information, Privacy and Archives.

Ministry program summary

Vote

Program

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense

1801Ministry Administration Program$30,666,500$30,636,200$30,300$29,313,176
1809Information, Privacy and Archives$17,407,500$17,407,500-$17,220,517
1811Ontario Shared Services$219,217,600$215,566,300$3,651,300$205,868,489
1812Advertising Review Board$1,169,300$1,169,300-$1,157,373
1814ServiceOntario Program$219,219,500$227,891,500($8,672,000)$249,454,920
1816Consumer services$17,294,800$16,969,800$325,000$17,811,661
1817Government Services Integration Cluster$53,495,200$49,743,100$3,752,100$51,335,657
 Total operating expense to be voted$558,470,400$559,383,700($913,300)$572,161,793
 Statutory appropriations$18,868,014$18,868,014-$7,473,365
 Ministry total operating expense$577,338,414$578,251,714($913,300)$579,635,158
 Consolidation adjustment - Hospitals($7,973,000)-($7,973,000)($3,222,651)
 Total including consolidation & other adjustments$569,365,414$578,251,714($8,886,300)$576,412,507

Operating assets

1801Ministry Administration Program$1,000-$1,000-
1811Ontario Shared Services$1,000$1,000--
1816Consumer services$1,000,000$3,001,000($2,001,000)$3,500,000
1817Government Services Integration Cluster$300,000$1,914,500($1,614,500)$146,425
 Total operating assets to be voted$1,302,000$4,916,500($3,614,500)$3,646,425
 Ministry total operating assets$1,302,000$4,916,500($3,614,500)$3,646,425

Capital expense

1801Ministry Administration Program$1,000$1,000--
1809Information, Privacy and Archives$3,332,400$3,415,600($83,200)$3,495,253
1811Ontario Shared Services$2,000$2,000--
1814ServiceOntario Program$2,000,000$2,000,000-$1,900,727
1816Consumer services$2,000$1,000$1,000-
1817Government Services Integration Cluster$3,000$3,000--
 Total capital expense to be voted$5,340,400$5,422,600($82,200)$5,395,980
 Statutory appropriations$10,558,100$10,825,300($267,200)$13,160,849
 Ministry total capital expense$15,898,500$16,247,900($349,400)$18,556,829

Capital assets

1811Ontario Shared Services$22,527,400$23,564,300($1,036,900)$7,594,183
1814ServiceOntario Program$16,576,300$14,527,900$2,048,400$233,083
1816Consumer services$1,000$1,000--
1817Government Services Integration Cluster$10,854,200$7,872,600$2,981,600$5,855,739
 Total capital assets to be voted$49,958,900$45,965,800$3,993,100$13,683,005
 Ministry total capital assets$49,958,900$45,965,800$3,993,100$13,683,005
 Ministry total operating and capital including consolidation and other adjustments (not including assets)$585,263,914$594,499,614($9,235,700)$594,969,336

Operating expense

2017-18
Estimates

2016-17
Actual

Total operating expense previously published footnote 1$577,024,114$584,215,766
Government reorganization  
Transfer of functions from other Ministries$1,227,600-
Transfer of functions to other Ministries-($4,580,608)
Restated total operating expense$578,251,714$579,635,158

Ministry Administration Program - vote 1801

The Ministry Administration Program provides administrative and support services to enable the ministry to deliver results for the government’s objectives and fiscal priorities. Its functions include financial and human resource management, coordination of policy and corporate initiatives, and accommodations and facilities management. The program also provides legal and communications services, and planning and results monitoring. The program assists and supports ministry program areas in achieving their business goals and organizational development.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense

1Ministry administration$30,666,500$30,636,200$30,300$29,313,176
 Total operating expense to be voted$30,666,500$30,636,200$30,300$29,313,176
SMinister’s salary, the Executive Council Act$47,841$47,841-$53,777
SParliamentary Assistant’s salary, the Executive Council Act$16,173$16,173-$16,250
 Total statutory appropriations$64,014$64,014-$70,027
 Total operating expense$30,730,514$30,700,214$30,300$29,383,203

Operating assets

10Accounts receivable$1,000-$1,000-
 Total operating assets to be voted$1,000-$1,000-
 Total operating assets$1,000-$1,000-

Capital expense

4Ministry administration$1,000$1,000--
 Total capital expense to be voted$1,000$1,000--
SAmortization, the Financial Administration Act$1,000$1,000--
 Total statutory appropriations$1,000$1,000--
 Total capital expense$2,000$2,000--

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Amount

Operating expense

 
1801-1Ministry administration  
 Salaries and wages $16,192,000
 Employee benefits $2,150,100
 Transportation and communication $199,200
 Services $61,866,800
 Supplies and equipment $258,400
 Subtotal $80,666,500
 Less: recoveries $50,000,000
 Total operating expense to be voted $30,666,500
 Sub-items:  
 Main office  
 Salaries and wages$1,898,600 
 Employee benefits$386,700 
 Transportation and communication$70,000 
 Services$178,200 
 Supplies and equipment$22,700$2,556,200
 Financial and administrative services  
 Salaries and wages$8,540,600 
 Employee benefits$1,128,100 
 Transportation and communication$64,000 
 Services$52,814,600 
 Supplies and equipment$149,600 
 Subtotal$62,696,900 
 Less: recoveries$50,000,000$12,696,900
 Legal services  
 Salaries and wages$10,000 
 Employee benefits$2,000 
 Transportation and communication$30,200 
 Services$6,619,700 
 Supplies and equipment$17,100$6,679,000
 Audit services  
 Services$989,900$989,900
 Communications services  
 Salaries and wages$4,063,900 
 Employee benefits$393,900 
 Transportation and communication$32,300 
 Services$994,600 
 Supplies and equipment$67,100$5,551,800
 Human resources  
 Salaries and wages$1,678,900 
 Employee benefits$239,400 
 Transportation and communication$2,700 
 Services$269,800 
 Supplies and equipment$1,900$2,192,700
 Total operating expense to be voted $30,666,500
 Statutory appropriations  
StatutoryMinister’s salary, the Executive Council Act $47,841
StatutoryParliamentary Assistant’s salary, the Executive Council Act $16,173
 Total operating expense for Ministry Administration Program $30,730,514

Operating assets

1801-10Accounts receivable  
 Advances and recoverable amounts  
 Advances and recoverable - in-year recoveries $1,000
 Total operating assets to be voted $1,000
 Total operating assets for Ministry Administration Program $1,000

Capital expense

1801-4Ministry administration  
 Other transactions  
 Loss on asset disposal $1,000
 Total capital expense to be voted $1,000
 Statutory appropriations  
 Other transactions  
StatutoryAmortization, the Financial Administration Act $1,000
 Total capital expense for Ministry Administration Program $2,000

Information, Privacy and Archives - vote 1809

Information, Privacy and Archives (IPA) provides corporate policies and guidance on sound practices related to records and information management, access to information, and privacy protection. The IPA collects, preserves, promotes, and facilitates access to the province’s documentary memory for current and future generations.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense

7Information, Privacy and Archives$17,407,500$17,407,500-$17,220,517
 Total operating expense to be voted$17,407,500$17,407,500-$17,220,517
 Total operating expense$17,407,500$17,407,500-$17,220,517

Capital expense

8Information, Privacy and Archives$3,332,400$3,415,600($83,200)$3,495,253
 Total capital expense to be voted$3,332,400$3,415,600($83,200)$3,495,253
 Total capital expense$3,332,400$3,415,600($83,200)$3,495,253

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense

1809-7Information, Privacy and Archives 
 Salaries and wages$8,973,000
 Employee benefits$1,202,100
 Transportation and communication$419,800
 Services$13,998,200
 Supplies and equipment$268,700
 Transfer payments 
 Archives Support Grants$45,700
 Subtotal$24,907,500
 Supplies and equipment$7,500,000
 Total operating expense to be voted$17,407,500
 Total operating expense for Information, Privacy and Archives$17,407,500

Operating expense

1809-8Information, Privacy and Archives 
 Services$3,332,400
 Total capital expense to be voted$3,332,400
 Total capital expense for Information, Privacy and Archives$3,332,400

Ontario Shared Services - vote 1811

Ontario Shared Services (OSS) provides centralized internal shared services for all ministries, employees and select agencies relating to procurement, finance, human resources, pay and benefits, and enterprise business services through multiple channels including digital.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense

5Ontario Shared Services$219,216,600$215,565,300$3,651,300$205,868,489
27OPS Workplace Safety and Insurance Board Centralized Services$1,000$1,000--
 Total operating expense to be voted$219,217,600$215,566,300$3,651,300$205,868,489
SProceedings Against the Crown Act$13,500,000$13,500,000-$4,390,866
 Total statutory appropriations$13,500,000$13,500,000-$4,390,866
 Total operating expense$232,717,600$229,066,300$3,651,300$210,259,355

Operating assets

6Ontario Shared Services$1,000$1,000--
 Total operating assets to be voted$1,000$1,000--
 Total operating assets$1,000$1,000--

Capital expense

12Ontario Shared Services$2,000$2,000--
 Total capital expense to be voted$2,000$2,000--
SAmortization - Ontario Shared Services, the Financial Administration Act$4,436,000$4,436,000-$4,462,271
 Total statutory appropriations$4,436,000$4,436,000-$4,462,271
 Total capital expense$4,438,000$4,438,000-$4,462,271

Capital assets

14Ontario Shared Services$22,527,400$23,564,300($1,036,900)$7,594,183
 Total capital assets to be voted$22,527,400$23,564,300($1,036,900)$7,594,183
 Total capital assets$22,527,400$23,564,300($1,036,900)$7,594,183

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Amount

Operating expense

 
1811-5Ontario Shared Services  
 Salaries and wages $137,471,300
 Employee benefits $20,200,200
 Transportation and communication $8,258,600
 Services $51,523,200
 Supplies and equipment $3,132,200
 Transfer payments  
 Student Experience Programs$1,000 
 Supply Chain Management and Innovation Projects in the Broader Public Sector$14,504,300$14,505,300
 Other transactions  
 Other Transactions - other$5,749,000 
 Summer Employment$10,019,100$15,768,100
 Subtotal $250,858,900
 Less: recoveries $31,642,300
 Total operating expense to be voted $219,216,600
 Statutory appropriations  
 Other transactions  
StatutoryProceedings Against the Crown Act $13,500,000
1811-27OPS Workplace Safety and Insurance Board Centralized Services  
 Services $58,001,000
 Less: recoveries $58,000,000
 Total operating expense to be voted $1,000
 Total operating expense for Ontario Shared Services $232,717,600

Operating assets

1811-6Ontario Shared Services  
 Deposits and prepaid expenses $1,000
 Total operating assets to be voted $1,000
 Total operating assets for Ontario Shared Services $1,000

Capital expense

1811-12Ontario Shared Services  
 Other transactions  
 Loss on asset disposal $2,000
 Total capital expense to be voted $2,000
 Statutory appropriations  
 Other transactions  
StatutoryAmortization - Ontario Shared Services, the Financial Administration Act $7,401,800
 Less: recoveries $2,965,800
 Total capital expense for Ontario Shared Services $4,438,000

Capital assets

1811-14Ontario Shared Services  
 Business application software - salaries and wages $2,120,000
 Business application software - employee benefits $112,500
 Business application software - asset costs $20,294,900
 Total capital assets to be voted $22,527,400
 Total capital assets for Ontario Shared Services $22,527,400

Advertising Review Board - vote 1812

The Advertising Review Board is designated as a mandatory central service for the procurement of advertising, public and media relations, and creative communications services for the OPS. This ensures ministries and government agencies acquire these services in a manner that is fair, open, transparent and accessible to qualified suppliers.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense

4Advertising Review Board$1,169,300$1,169,300-$1,157,373
 Total operating expense to be voted$1,169,300$1,169,300-$1,157,373
 Total operating expense$1,169,300$1,169,300-$1,157,373

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense

1812-4Advertising Review Board 
 Salaries and wages$506,200
 Employee benefits$45,100
 Transportation and communication$15,000
 Services$583,900
 Supplies and equipment$19,100
 Total operating expense to be voted$1,169,300
 Total operating expense for Advertising Review Board$1,169,300

ServiceOntario Program - vote 1814

ServiceOntario is the gateway to government services for individuals and businesses, offering health card; driver and vehicle services; outdoor licensing (hunting, fishing); vital events; land and personal property registry; business services, information and intake to Ontarians through multiple channels including in-person, phone, mail and online.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense

1ServiceOntario$219,219,500$227,891,500($8,672,000)$249,454,920
 Total operating expense to be voted$219,219,500$227,891,500($8,672,000)$249,454,920
SClaims against Land Titles Assurance Fund, the Land Titles Act$5,001,000$5,001,000-$3,000,000
SBad debt expense, The Financial Administration Act$301,000$301,000-$12,472
 Total statutory appropriations$5,302,000$5,302,000-$3,012,472
 Total operating expense$224,521,500$233,193,500($8,672,000)$252,467,392

Capital expense

2ServiceOntario$2,000,000$2,000,000-$1,900,727
 Total capital expense to be voted$2,000,000$2,000,000-$1,900,727
SAmortization, the Financial Administration Act$5,258,600$5,810,400($551,800)$8,597,140
 Total statutory appropriations$5,258,600$5,810,400($551,800)$8,597,140
 Total capital expense$7,258,600$7,810,400($551,800)$10,497,867

Capital assets

3ServiceOntario$16,576,300$14,527,900$2,048,400$233,083
 Total capital assets to be voted$16,576,300$14,527,900$2,048,400$233,083
 Total capital assets$16,576,300$14,527,900$2,048,400$233,083

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense

1814-1ServiceOntario 
 Salaries and wages$114,674,500
 Employee benefits$18,108,000
 Transportation and communication$13,354,700
 Services$78,114,500
 Supplies and equipment$12,440,100
 Subtotal$236,691,800
 Less: recoveries$17,472,300
 Total operating expense to be voted$219,219,500
 Statutory appropriations 
 Other transactions 
StatutoryClaims against Land Titles Assurance Fund, the Land Titles Act$5,001,000
 Statutory appropriations 
 Other transactions 
StatutoryBad debt expense, The Financial Administration Act$301,000
 Total operating expense for ServiceOntario Program$224,521,500

Operating expense

1814-2ServiceOntario 
 Services$1,999,000
 Other transactions 
 Loss on asset disposal$1,000
 Total capital expense to be voted$2,000,000
 Statutory appropriations 
 Other transactions 
StatutoryAmortization, the Financial Administration Act$5,258,600
 Total capital expense for ServiceOntario Program$7,258,600

Capital assets

1814-3ServiceOntario 
 Business application software - salaries and wages$867,900
 Business application software - employee benefits$1,000
 Business application software - asset costs$15,709,400
 Subtotal$16,578,300
 Less: recoveries$2,000
 Total capital assets to be voted$16,576,300
 Total capital assets for ServiceOntario Program$16,576,300

Consumer services - vote 1816

As a modern regulator, Consumer Protection Ontario (CPO) provides services directly and indirectly through arm’s-length administrative authorities in the areas of consumer protection, public safety and business law. CPO leads the way to a fair, safe and informed marketplace through education, partnerships, legislation and enforcement.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense

1Consumer services$17,294,800$16,969,800$325,000$17,811,661
 Total operating expense to be voted$17,294,800$16,969,800$325,000$17,811,661
SBad debt expense, The Financial Administration Act$2,000$2,000--
 Total statutory appropriations$2,000$2,000--
 Total operating expense$17,296,800$16,971,800$325,000$17,811,661

Operating assets

3Consumer services$1,000,000$3,001,000($2,001,000)$3,500,000
 Total operating assets to be voted$1,000,000$3,001,000($2,001,000)$3,500,000
 Total operating assets$1,000,000$3,001,000($2,001,000)$3,500,000

Capital expense

4Consumer services$2,000$1,000$1,000-
 Total capital expense to be voted$2,000$1,000$1,000-
SAmortization, the Financial Administration Act$1,000$1,000--
 Total statutory appropriations$1,000$1,000--
 Total capital expense$3,000$2,000$1,000-

Capital assets

6Consumer services$1,000$1,000--
 Total capital assets to be voted$1,000$1,000--
 Total capital assets$1,000$1,000--

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense

1816-1Consumer services 
 Salaries and wages$11,171,000
 Employee benefits$1,410,500
 Transportation and communication$488,700
 Services$3,524,300
 Supplies and equipment$177,300
 Transfer payments 
 Grants in Support of consumer services$523,000
 Total operating expense to be voted$17,294,800
 Statutory appropriations 
 Other transactions 
StatutoryBad debt expense, The Financial Administration Act$2,000
 Total operating expense for consumer Services$17,296,800

Operating assets

1816-3Consumer services 
 Loans and Investments 
 Operating Assets – Loans and Investments$1,000,000
 Total operating assets to be voted$1,000,000
 Total operating assets for consumer Services$1,000,000

Operating expense

1816-4Consumer services 
 Other transactions$2,000
 Total capital expense to be voted$2,000
 Statutory appropriations 
 Other transactions 
StatutoryAmortization, the Financial Administration Act$1,000
 Total capital expense for consumer Services$3,000

Operating expense

1816-6Consumer services 
 Land and marine fleet - asset costs$1,000
 Total capital assets to be voted$1,000
 Total capital assets for consumer Services$1,000

Government Services Integration Cluster - vote 1817

The Government Services Integration Cluster (GSIC) provides strategic advice and cost-effective technology solutions for the Ministries of: Economic Development and Growth; Energy; Francophone Affairs; Government and Consumer services; Infrastructure; International Trade; Research, Innovation and Science; Seniors Affairs; and the Accessibility Directorate of Ontario.

GSIC supports and enables the information technology necessary for its supported ministries and agencies to operate modernize and transform their business.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense

1Government Services Integration Cluster$53,495,200$49,743,100$3,752,100$51,335,657
 Total operating expense to be voted$53,495,200$49,743,100$3,752,100$51,335,657
 Total operating expense$53,495,200$49,743,100$3,752,100$51,335,657

Operating assets

7Government Services Integration Cluster$300,000$1,914,500($1,614,500)$146,425
 Total operating assets to be voted$300,000$1,914,500($1,614,500)$146,425
 Total operating assets$300,000$1,914,500($1,614,500)$146,425

Capital expense

3Government Services Integration Cluster$3,000$3,000--
 Total capital expense to be voted$3,000$3,000--
SAmortization, the Financial Administration Act$861,500$576,900$284,600$101,438
 Total statutory appropriations$861,500$576,900$284,600$101,438
 Total capital expense$864,500$579,900$284,600$101,438

Capital assets

6Government Services Integration Cluster$10,854,200$7,872,600$2,981,600$5,855,739
 Total capital assets to be voted$10,854,200$7,872,600$2,981,600$5,855,739
 Total capital assets$10,854,200$7,872,600$2,981,600$5,855,739

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense

1817-1Government Services Integration Cluster 
 Salaries and wages$26,338,700
 Employee benefits$3,499,800
 Transportation and communication$108,000
 Services$79,493,100
 Supplies and equipment$43,000
 Subtotal$109,482,600
 Less: recoveries$55,987,400
 Total operating expense to be voted$53,495,200
 Total operating expense for Government Services Integration Cluster$53,495,200

Operating assets

1817-7Government Services Integration Cluster 
 Deposits and prepaid expenses$300,000
 Total operating assets to be voted$300,000
 Total operating assets for Government Services Integration Cluster$300,000

Operating expense

1817-3Government Services Integration Cluster 
 Services$2,000
 Other transactions$1,000
 Total capital expense to be voted$3,000
 Statutory appropriations 
 Other transactions 
StatutoryAmortization, the Financial Administration Act$1,082,700
 Less: recoveries$221,200
 Total capital expense for Government Services Integration Cluster$864,500

Operating expense

1817-6Government Services Integration Cluster 
 Business application software - salaries and wages$2,027,700
 Business application software - employee benefits$284,700
 Business application software - asset costs$8,541,800
 Total capital assets to be voted$10,854,200
 Total capital assets for Government Services Integration Cluster$10,854,200