Summary

The Ministry of Public and Business Service Delivery (MPBSD) delivers vital programs, services, and products to the people and businesses of Ontario, as well as to ministries across the Ontario Public Service (OPS), provincial agencies, and the Broader Public Sector (BPS). Services are managed and delivered through MPBSD’s business lines: Enterprise Information, Privacy, Archives and Digital Delivery Program, Enterprise Business and Financial Services, ServiceOntario, Consumer Services, Government Services Integration Cluster, and Enterprise Information Technology Services.

Ministry Program Summary

VoteProgram

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense

1801Ministry Administration Program$32,353,800$32,183,200$170,600$31,462,548
1809Enterprise Information, Privacy, Archives and Digital Delivery Program$90,179,800$68,568,800$21,611,000$42,388,827
1811Enterprise Business and Financial Services$157,758,600$217,477,400($59,718,800)$159,755,975
1814ServiceOntario Program$235,567,700$238,666,200($3,098,500)$258,028,711
1816Consumer Services$17,929,900$18,153,900($224,000)$21,359,753
1817Government Services Integration Cluster$72,862,300$82,099,300($9,237,000)$73,786,940
1821Enterprise Information Technology Services Program$183,823,900$156,113,100$27,710,800$147,308,535
 Total operating expense to be voted$790,476,000$813,261,900($22,785,900)$734,091,289
 Statutory appropriations$322,865,287$18,871,014$303,994,273$8,445,268
 Ministry total operating expense$1,113,341,287$832,132,914$281,208,373$742,536,557
 Consolidation adjustment - Financial Services Regulatory Authority of Ontario---($257,675)
 Consolidation adjustment - General Real Estate Portfolio($9,799,300)-($9,799,300)-
 Total including consolidation & other adjustments$1,103,541,987$832,132,914$271,409,073$742,278,882

Operating assets

1811Enterprise Business and Financial Services$170,002,000$250,002,000($80,000,000)$200,573,374
1816Consumer Services$1,000$1,000--
1817Government Services Integration Cluster$1,224,000$1,224,000-$971,335
1821Enterprise Information Technology Services Program$35,000,000$30,000,000$5,000,000$31,572,113
 Total operating assets to be voted$206,227,000$281,227,000($75,000,000)$233,116,822
 Ministry total operating assets$206,227,000$281,227,000($75,000,000)$233,116,822

Capital expense

1801Ministry Administration Program$1,000$1,000--
1809Enterprise Information, Privacy, Archives and Digital Delivery Program$2,860,300$2,963,200($102,900)$3,060,643
1811Enterprise Business and Financial Services$3,000$4,000($1,000)-
1814ServiceOntario Program$1,000$1,000--
1816Consumer Services$2,000$2,000--
1817Government Services Integration Cluster$2,000$2,000--
1821Enterprise Information Technology Services Program$9,784,600$9,447,600$337,000$9,180,733
 Total capital expense to be voted$12,653,900$12,420,800$233,100$12,241,376
 Statutory appropriations$23,227,500$21,953,500$1,274,000$15,263,279
 Ministry total capital expense$35,881,400$34,374,300$1,507,100$27,504,655
 Consolidation adjustment - General Real Estate Portfolio($8,783,600)-($8,783,600)-
 Total including consolidation & other adjustments$27,097,800$34,374,300($7,276,500)$27,504,655

Capital assets

1809Enterprise Information, Privacy, Archives and Digital Delivery Program$7,837,100$1,000$7,836,100-
1811Enterprise Business and Financial Services$4,000$4,000-$758,812
1814ServiceOntario Program$14,172,000$6,608,400$7,563,600$9,131,045
1816Consumer Services$1,000$1,000--
1817Government Services Integration Cluster$1,000$1,000--
1821Enterprise Information Technology Services Program$51,514,000$53,214,000($1,700,000)$55,741,235
 Total capital assets to be voted$73,529,100$59,829,400$13,699,700$65,631,092
 Statutory appropriations$1,000-$1,000-
 Ministry total capital assets$73,530,100$59,829,400$13,700,700$65,631,092
 Ministry total operating and capital including consolidation and other adjustments (not including assets)$1,130,639,787$866,507,214$264,132,573$769,783,537

Reconciliation to previously published data

Operating expense

Estimates
2022-23

Actual
2021-22

Total operating expense previously published footnote 1$1,234,203,014$1,164,844,245
Government reorganization  

Transfer of functions from other Ministries

$51,925,800$32,184,534

Transfer of functions to other Ministries

($453,995,900)($454,492,222)
Restated total operating expense$832,132,914$742,536,557
Capital expense

Estimates
2022-23

Actual
2021-22

Total capital expense previously published footnote 2$134,515,500$125,172,230
Government reorganization  

Transfer of functions from other Ministries

$2,000-

Transfer of functions to other Ministries

($100,143,200)($97,667,575)
Restated total capital expense$34,374,300$27,504,655
Capital assets

Estimates
2022-23

Actual
2021-22

Total capital assets previously published footnote 3$422,672,100$311,196,031
Government reorganization  

Transfer of functions from other Ministries

$1,000-

Transfer of functions to other Ministries

($362,843,700)($245,564,939)
Restated total capital assets$59,829,400$65,631,092

Ministry Administration Program - vote 1801

The Ministry Administration Program provides administrative and support services to enable the ministry to deliver results for the government's priorities. Its functions include financial and human-resource management, and coordination of policy and corporate initiatives. The program also provides legal and communications services, and planning and results monitoring.

Vote summary

Item numberItem

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense

1Ministry Administration$32,353,800$32,183,200$170,600$31,462,548
 Total operating expense to be voted$32,353,800$32,183,200$170,600$31,462,548
SMinister's Salary, the Executive Council Act$47,841$47,841-$49,301
SParliamentary Assistants' Salaries, the Executive Council Act$32,346$16,173$16,173$16,667
 Total statutory appropriations$80,187$64,014$16,173$65,968
 Total operating expense$32,433,987$32,247,214$186,773$31,528,516

Capital expense

4Ministry Administration$1,000$1,000--
 Total capital expense to be voted$1,000$1,000--
SAmortization, the Financial Administration Act$1,000$1,000--
 Total statutory appropriations$1,000$1,000--
 Total capital expense$2,000$2,000--

Standard account by item and sub-items

Vote-item
number
Standard account by item and sub-items AmountAmount

Operating expense

1801-1Ministry Administration   
 

Salaries and wages

  $17,879,900
 

Employee benefits

  $2,365,000
 

Transportation and communication

  $239,800
 

Services

  $11,583,300
 

Supplies and equipment

  $285,800
 Total operating expense to be voted  $32,353,800
 Sub-items:   
 Main office   
 

Salaries and wages

 $2,779,100 
 

Employee benefits

 $461,200 
 

Transportation and communication

 $70,000 
 

Services

 $82,200 
 

Supplies and equipment

 $142,700$3,535,200
 Financial and Administrative Services   
 

Salaries and wages

 $9,766,000 
 

Employee benefits

 $1,273,500 
 

Transportation and communication

 $94,100 
 

Services

 $1,351,200 
 

Supplies and equipment

 $40,000$12,524,800
 Legal Services   
 

Salaries and wages

 $10,000 
 

Employee benefits

 $2,000 
 

Transportation and communication

 $39,400 
 

Services

 $8,924,600 
 

Supplies and equipment

 $32,800$9,008,800
 Communications Services   
 

Salaries and wages

 $3,325,500 
 

Employee benefits

 $348,400 
 

Transportation and communication

 $32,300 
 

Services

 $774,000 
 

Supplies and equipment

 $67,100$4,547,300
 Human resources   
 

Salaries and wages

 $1,999,300 
 

Employee benefits

 $279,900 
 

Transportation and communication

 $4,000 
 

Services

 $451,300 
 

Supplies and equipment

 $3,200$2,737,700
 Total operating expense to be voted  $32,353,800
 Statutory appropriations   
Statutory

Minister's Salary, the Executive Council Act

  $47,841
Statutory

Parliamentary Assistants' Salaries, the Executive Council Act

  $32,346
 Total operating expense for Ministry Administration Program  $32,433,987

Capital expense

1801-4Ministry Administration   
 

Other transactions

   
 

Loss on asset disposal

  $1,000
 Total capital expense to be voted  $1,000
 Statutory appropriations   
 

Other transactions

   
Statutory

Amortization, the Financial Administration Act

  $1,000
 Total capital expense for Ministry Administration Program  $2,000

Enterprise Information, Privacy, Archives and Digital Delivery Program - vote 1809

The Enterprise Information, Privacy, Archives and Digital Delivery Program is responsible for making it easier for the people and businesses of Ontario to access government information, data, and services in the digital age.

The program delivers timely and responsive data and digital policies; provides enterprise leadership in recordkeeping, access to information and privacy; builds user centered digital products; and promotes the preservation and access to archival records. This includes overseeing the Archives of Ontario, the largest provincial archives in Canada. The program helps to transform internal processes, set new standards, deliver digital services, and equip the Ontario Public Service to use internet-era methods.

Vote summary

Item numberItem

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense

2Ontario Digital Service$73,537,000$51,925,800$21,611,200$26,327,278
7Information, Privacy and Archives$16,642,800$16,643,000($200)$16,061,549
 Total operating expense to be voted$90,179,800$68,568,800$21,611,000$42,388,827
 Total operating expense$90,179,800$68,568,800$21,611,000$42,388,827

Capital expense

3Ontario Digital Service$1,000$1,000--
8Information, Privacy and Archives$2,859,300$2,962,200($102,900)$3,060,643
 Total capital expense to be voted$2,860,300$2,963,200($102,900)$3,060,643
SAmortization – Information, Privacy and Archives, the Financial Administration Act$1,000-$1,000-
SAmortization – Ontario Digital Service, the Financial Administration Act$512,000$1,000$511,000-
 Total statutory appropriations$513,000$1,000$512,000-
 Total capital expense$3,373,300$2,964,200$409,100$3,060,643

Capital assets

4Ontario Digital Service$7,836,100$1,000$7,835,100-
9Information, Privacy and Archives$1,000-$1,000-
 Total capital assets to be voted$7,837,100$1,000$7,836,100-
 Total capital assets$7,837,100$1,000$7,836,100-

Standard account by item and sub-items

Vote-item
number
Standard account by item and sub-itemsAmount

Operating expense

1809-2Ontario Digital Service 
 

Salaries and wages

$19,016,100
 

Employee benefits

$1,659,600
 

Transportation and communication

$120,700
 

Services

$52,619,900
 

Supplies and equipment

$120,700
 Total operating expense to be voted$73,537,000
1809-7Information, Privacy and Archives 
 

Salaries and wages

$8,634,700
 

Employee benefits

$1,327,700
 

Transportation and communication

$519,800
 

Services

$15,040,900
 

Supplies and equipment

$99,700
 

Transfer payments

 
 

Archives Support Grants

$20,000
 Subtotal$25,642,800
 Less: recoveries$9,000,000
 Total operating expense to be voted$16,642,800
 Total operating expense for Enterprise Information, Privacy, Archives and Digital Delivery Program$90,179,800

Capital expense

1809-3Ontario Digital Service 
 

Other transactions

$1,000
 Total capital expense to be voted$1,000
1809-8Information, Privacy and Archives 
 

Services

$2,859,300
 Total capital expense to be voted$2,859,300
 Statutory appropriations 
 

Other transactions

 
Statutory

Amortization – Information, Privacy and Archives, the Financial Administration Act

$1,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Amortization – Ontario Digital Service, the Financial Administration Act

$512,000
 Total capital expense for Enterprise Information, Privacy, Archives and Digital Delivery Program$3,373,300

Capital assets

1809-4Ontario Digital Service 
 

Business application software - asset costs

$7,836,100
 Total capital assets to be voted$7,836,100
1809-9Information, Privacy and Archives 
 

Machinery and equipment - asset costs

$1,000
 Total capital assets to be voted$1,000
 Total capital assets for Enterprise Information, Privacy, Archives and Digital Delivery Program$7,837,100

Enterprise Business and Financial Services - vote 1811

Enterprise Business and Financial Services Program provides enterprise-wide services to Ontario government ministries, OPS employees, select agencies, external transfer payment partners, Broader Public Sector entities, and the public. The program delivers core internal business functions including whole-of-government financial processing, transfer payment administration, risk management and insurance, and a wide variety of other enterprise business services.

Vote summary

Item numberItem

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense

5Enterprise Business and Financial Services$157,757,600$217,476,400($59,718,800)$159,755,975
31Motor Vehicle Accident Claims Fund$1,000$1,000--
 Total operating expense to be voted$157,758,600$217,477,400($59,718,800)$159,755,975
SProceedings Against the Crown Act$13,500,000$13,500,000-$8,378,122
SBad debt expense, the Financial Administration Act – Motor Vehicle Accident Claims Fund$9,400,000$1,000$9,399,000-
STransfers from Designated Purpose Account, Motor Vehicle Accident Claims Act$44,578,100-$44,578,100-
SMotor Vehicle Accident Claims Adjustment, Motor Vehicle Accident Claims Act$1,000-$1,000-
SMotor Vehicle Accident Claims Act$1,000$1,000--
SPersonal Protective Equipment/Critical Supplies and Equipment, Personal Protective Equipment Supply and Production Act$250,000,000-$250,000,000-
 Total statutory appropriations$317,480,100$13,502,000$303,978,100$8,378,122
 Total operating expense$475,238,700$230,979,400$244,259,300$168,134,097

Operating assets

6Enterprise Business and Financial Services$170,001,000$250,001,000($80,000,000)$200,573,374
32Motor Vehicle Accident Claims Fund$1,000$1,000--
 Total operating assets to be voted$170,002,000$250,002,000($80,000,000)$200,573,374
 Total operating assets$170,002,000$250,002,000($80,000,000)$200,573,374

Capital expense

12Enterprise Business and Financial Services$2,000$3,000($1,000)-
33Motor Vehicle Accident Claims Fund$1,000$1,000--
 Total capital expense to be voted$3,000$4,000($1,000)-
SAmortization - Enterprise Business and Financial Services, the Financial Administration Act$5,284,600$5,284,800($200)$5,251,046
SAmortization – Motor Vehicle Accident Claims Fund, the Financial Administration Act$367,700$1,000$366,700-
SMotor Vehicle Accident Claims Act$1,000-$1,000-
 Total statutory appropriations$5,653,300$5,285,800$367,500$5,251,046
 Total capital expense$5,656,300$5,289,800$366,500$5,251,046

Capital assets

14Enterprise Business and Financial Services$3,000$3,000-$758,812
34Motor Vehicle Accident Claims Fund$1,000$1,000--
 Total capital assets to be voted$4,000$4,000-$758,812
SInvestments in Tangible Capital assets DPA$1,000-$1,000-
 Total statutory appropriations$1,000-$1,000-
 Total capital assets$5,000$4,000$1,000$758,812

Standard account by item and sub-items

Vote-item
number
Standard account by item and sub-itemsAmount

Operating expense

1811-5Enterprise Business and Financial Services 
 

Salaries and wages

$63,054,600
 

Employee benefits

$8,424,300
 

Transportation and communication

$5,642,300
 

Services

$69,980,400
 

Supplies and equipment

$43,165,000
 

Other transactions

 
 

Other Transactions - other

$67,300
 Subtotal$190,333,900
 Less: recoveries$32,576,300
 Total operating expense to be voted$157,757,600
1811-31Motor Vehicle Accident Claims Fund 
 

Salaries and wages

$3,029,100
 

Employee benefits

$437,700
 

Transportation and communication

$107,100
 

Services

$10,256,900
 

Supplies and equipment

$149,300
 

Transfer payments

 
 

Motor Vehicle Accident Claims Fund

$30,600,000
 Subtotal$44,580,100
 Less: recoveries$44,579,100
 Total operating expense to be voted$1,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Proceedings Against the Crown Act

$13,500,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Bad debt expense, the Financial Administration Act – Motor Vehicle Accident Claims Fund

$9,400,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Transfers from Designated Purpose Account, Motor Vehicle Accident Claims Act

$44,578,100
 

Other transactions

 
Statutory

Motor Vehicle Accident Claims Adjustment, Motor Vehicle Accident Claims Act

$1,000
 

Other transactions

 
Statutory

Motor Vehicle Accident Claims Act

$1,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Personal Protective Equipment/Critical Supplies and Equipment, Personal Protective Equipment Supply and Production Act

$250,000,000
 Total operating expense for Enterprise Business and Financial Services$475,238,700

Operating assets

1811-6Enterprise Business and Financial Services 
 

Inventory

 
 

Personal Protective Equipment/Critical Supplies and Equipment

$170,000,000
 

Deposits and prepaid expenses

$1,000
 Total operating assets to be voted$170,001,000
1811-32Motor Vehicle Accident Claims Fund 
 

Advances and recoverable amounts

$1,000
 Total operating assets to be voted$1,000
 Total operating assets for Enterprise Business and Financial Services$170,002,000

Capital expense

1811-12Enterprise Business and Financial Services 
 

Other transactions

 
 

Loss on asset disposal

$2,000
 Total capital expense to be voted$2,000
1811-33Motor Vehicle Accident Claims Fund 
 

Services

$1,000
 Total capital expense to be voted$1,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Amortization - Enterprise Business and Financial Services, the Financial Administration Act

$11,109,100
 

Less: recoveries

$5,824,500
 Statutory appropriations 
 

Other transactions

 
Statutory

Amortization – Motor Vehicle Accident Claims Fund, the Financial Administration Act

$367,700
 Statutory appropriations 
 

Other transactions

 
Statutory

Motor Vehicle Accident Claims Act

$1,000
 Total capital expense for Enterprise Business and Financial Services$5,656,300

Capital assets

1811-14Enterprise Business and Financial Services 
 

Business application software - salaries and wages

$1,000
 

Business application software - employee benefits

$1,000
 

Business application software - asset costs

$1,000
 Total capital assets to be voted$3,000
1811-34Motor Vehicle Accident Claims Fund 
 

Business application software - asset costs

$1,000
 Total capital assets to be voted$1,000
 Statutory appropriations 
Statutory

Investments in Tangible Capital assets DPA

$1,000
 Total capital assets for Enterprise Business and Financial Services$5,000

ServiceOntario Program - vote 1814

ServiceOntario provides people and businesses with seamless, accessible and consistent access to government products and services, online, in person or on the phone. ServiceOntario delivers services on behalf of all Ontario ministries and works with partners to ensure user-centric service delivery. ServiceOntario is focused on customer service excellence and delivering simpler, better, faster services that are designed and built for Ontario’s people and businesses.

Vote summary

Item numberItem

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense

1ServiceOntario$235,567,700$238,666,200($3,098,500)$258,028,711
 Total operating expense to be voted$235,567,700$238,666,200($3,098,500)$258,028,711
SClaims against Land Titles Assurance Fund, the Land Titles Act$5,001,000$5,001,000--
SBad debt expense, The Financial Administration Act$301,000$301,000-$1,178
 Total statutory appropriations$5,302,000$5,302,000-$1,178
 Total operating expense$240,869,700$243,968,200($3,098,500)$258,029,889

Capital expense

2ServiceOntario$1,000$1,000--
 Total capital expense to be voted$1,000$1,000--
SAmortization, the Financial Administration Act$9,469,000$10,884,900($1,415,900)$7,489,941
 Total statutory appropriations$9,469,000$10,884,900($1,415,900)$7,489,941
 Total capital expense$9,470,000$10,885,900($1,415,900)$7,489,941

Capital assets

3ServiceOntario$14,172,000$6,608,400$7,563,600$9,131,045
 Total capital assets to be voted$14,172,000$6,608,400$7,563,600$9,131,045
 Total capital assets$14,172,000$6,608,400$7,563,600$9,131,045

Standard account by item and sub-items

Vote-item
number
Standard account by item and sub-itemsAmount

Operating expense

1814-1ServiceOntario 
 

Salaries and wages

$113,288,500
 

Employee benefits

$17,929,100
 

Transportation and communication

$17,654,700
 

Services

$91,734,800
 

Supplies and equipment

$12,528,900
 Subtotal$253,136,000
 Less: recoveries$17,568,300
 Total operating expense to be voted$235,567,700
 Statutory appropriations 
 

Other transactions

 
Statutory

Claims against Land Titles Assurance Fund, the Land Titles Act

$5,001,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Bad debt expense, The Financial Administration Act

$301,000
 Total operating expense for ServiceOntario Program$240,869,700

Capital expense

1814-2ServiceOntario 
 

Other transactions

 
 

Loss on asset disposal

$1,000
 Total capital expense to be voted$1,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Amortization, the Financial Administration Act

$9,469,000
 Total capital expense for ServiceOntario Program$9,470,000

Capital assets

1814-3ServiceOntario 
 

Business application software - salaries and wages

$1,050,300
 

Business application software - employee benefits

$158,400
 

Business application software - asset costs

$12,965,300
 Subtotal$14,174,000
 Less: recoveries$2,000
 Total capital assets to be voted$14,172,000
 Total capital assets for ServiceOntario Program$14,172,000

Consumer Services - vote 1816

Consumer Services aims to promote a fair, safe and informed marketplace for consumers and businesses. It is dedicated to policies, programs, and services that respond to the needs of Ontario consumers and businesses at home, online, and in our communities. In partnership with administrative authorities, it helps consumers get information about their rights so they can make informed decisions, undertakes risk-based compliance and enforcement action in response to contraventions, and supports businesses in a competitive business environment. It also ensures that human remains found outside of cemeteries, including those of Indigenous persons, are treated with respect and dignity. As a modern regulator, Consumer Services is committed to consumer education and protection, implementing policy on a wide range of consumer, vital events and public safety issues, and supporting business law renewal in Ontario.

Vote summary

Item numberItem

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense

1Consumer Services$17,929,900$18,153,900($224,000)$21,359,753
 Total operating expense to be voted$17,929,900$18,153,900($224,000)$21,359,753
SBad debt expense, The Financial Administration Act$2,000$2,000--
 Total statutory appropriations$2,000$2,000--
 Total operating expense$17,931,900$18,155,900($224,000)$21,359,753

Operating assets

3Consumer Services$1,000$1,000--
 Total operating assets to be voted$1,000$1,000--
 Total operating assets$1,000$1,000--

Capital expense

4Consumer Services$2,000$2,000--
 Total capital expense to be voted$2,000$2,000--
SAmortization, the Financial Administration Act$1,000$1,000--
 Total statutory appropriations$1,000$1,000--
 Total capital expense$3,000$3,000--

Capital assets

6Consumer Services$1,000$1,000--
 Total capital assets to be voted$1,000$1,000--
 Total capital assets$1,000$1,000--

Standard account by item and sub-items

Vote-item
number
Standard account by item and sub-itemsAmount

Operating expense

1816-1Consumer Services 
 

Salaries and wages

$13,527,900
 

Employee benefits

$1,439,600
 

Transportation and communication

$488,500
 

Services

$1,968,100
 

Supplies and equipment

$130,800
 

Transfer payments

 
 

Grants in Support of Consumer Services

$375,000
 Total operating expense to be voted$17,929,900
 Statutory appropriations 
 

Other transactions

 
Statutory

Bad debt expense, The Financial Administration Act

$2,000
 Total operating expense for Consumer Services$17,931,900

Operating assets

1816-3Consumer Services 
 

Deposits and prepaid expenses

$1,000
 Total operating assets to be voted$1,000
 Total operating assets for Consumer Services$1,000

Capital expense

1816-4Consumer Services 
 

Other transactions

$2,000
 Total capital expense to be voted$2,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Amortization, the Financial Administration Act

$1,000
 Total capital expense for Consumer Services$3,000

Capital assets

1816-6Consumer Services 
 

Land and marine fleet - asset costs

$1,000
 Total capital assets to be voted$1,000
 Total capital assets for Consumer Services$1,000

Government Services Integration Cluster - vote 1817

The Government Services Integration Cluster provides strategic advice and cost-effective technology solutions for the Ministries of Economic Development, Job Creation and Trade, Seniors and Accessibility, Public and Business Service Delivery, Red Tape Reduction, Infrastructure, and Francophone Affairs. It delivers the information technology necessary for its partner ministries and agencies to operate, modernize, and transform the delivery of services to the public, businesses, and employees.

Vote summary

Item numberItem

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense

1Government Services Integration Cluster$72,862,300$82,099,300($9,237,000)$73,786,940
 Total operating expense to be voted$72,862,300$82,099,300($9,237,000)$73,786,940
 Total operating expense$72,862,300$82,099,300($9,237,000)$73,786,940

Operating assets

7Government Services Integration Cluster$1,224,000$1,224,000-$971,335
 Total operating assets to be voted$1,224,000$1,224,000-$971,335
 Total operating assets$1,224,000$1,224,000-$971,335

Capital expense

3Government Services Integration Cluster$2,000$2,000--
 Total capital expense to be voted$2,000$2,000--
SAmortization, the Financial Administration Act$2,155,100$2,155,100-$2,153,867
 Total statutory appropriations$2,155,100$2,155,100-$2,153,867
 Total capital expense$2,157,100$2,157,100-$2,153,867

Capital assets

6Government Services Integration Cluster$1,000$1,000--
 Total capital assets to be voted$1,000$1,000--
 Total capital assets$1,000$1,000--

Standard account by item and sub-items

Vote-item
number
Standard account by item and sub-itemsAmount

Operating expense

1817-1Government Services Integration Cluster 
 

Salaries and wages

$29,399,800
 

Employee benefits

$4,062,200
 

Transportation and communication

$159,300
 

Services

$75,531,300
 

Supplies and equipment

$47,800
 Subtotal$109,200,400
 Less: recoveries$36,338,100
 Total operating expense to be voted$72,862,300
 Total operating expense for Government Services Integration Cluster$72,862,300

Operating assets

1817-7Government Services Integration Cluster 
 

Deposits and prepaid expenses

$1,224,000
 Total operating assets to be voted$1,224,000
 Total operating assets for Government Services Integration Cluster$1,224,000

Capital expense

1817-3Government Services Integration Cluster 
 

Services

$1,000
 

Other transactions

$1,000
 Total capital expense to be voted$2,000
 Statutory appropriations 
 

Other transactions

 
Statutory

Amortization, the Financial Administration Act

$3,347,600
 

Less: recoveries

$1,192,500
 Total capital expense for Government Services Integration Cluster$2,157,100

Capital assets

1817-6Government Services Integration Cluster 
 

Business application software - asset costs

$1,000
 Total capital assets to be voted$1,000
 Total capital assets for Government Services Integration Cluster$1,000

Enterprise Information Technology Services Program - vote 1821

The Enterprise Information Technology Services Program provides strategic leadership in the use of information and information technology (I&IT) to modernize Ontario’s public services and meet the changing needs of Ontarians and the Ontario Public Service, agencies, and the Broader Public Sector.

The program is responsible for developing plans that focus on evolving IT capabilities to transform public service delivery, providing user-centred digital solutions, and creating positive outcomes for Ontario. This includes an enterprise technology roadmap to realize the benefits of strategically managed technology, products, and services, as well as coordinate technology investments across ministries. These plans will transform public service delivery, provide user-centred digital solutions, and better value for taxpayers' dollars.

The program ensures the ongoing integrity and availability of systems and data, the implementation of common infrastructure, governance and accountability, the development and maintenance of OPS IT operating policies, technical standards, and guidelines and delivery of OPS-wide common services such as hosting services, service management, and network capabilities.

Vote summary

Item numberItem

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense

1Enterprise Information and InformationTechnology Services$183,823,900$156,113,100$27,710,800$147,308,535
 Total operating expense to be voted$183,823,900$156,113,100$27,710,800$147,308,535
SBad debt expense, The Financial Administration Act$1,000$1,000--
 Total statutory appropriations$1,000$1,000--
 Total operating expense$183,824,900$156,114,100$27,710,800$147,308,535

Operating assets

4Enterprise Information and Information Technology Services$35,000,000$30,000,000$5,000,000$31,572,113
 Total operating assets to be voted$35,000,000$30,000,000$5,000,000$31,572,113
 Total operating assets$35,000,000$30,000,000$5,000,000$31,572,113

Capital expense

2Enterprise Information and Information Technology Services$9,784,600$9,447,600$337,000$9,180,733
 Total capital expense to be voted$9,784,600$9,447,600$337,000$9,180,733
SAmortization, the Financial Administration Act$5,435,100$3,624,700$1,810,400$368,425
 Total statutory appropriations$5,435,100$3,624,700$1,810,400$368,425
 Total capital expense$15,219,700$13,072,300$2,147,400$9,549,158

Capital assets

3Enterprise Information and Information Technology Services$51,514,000$53,214,000($1,700,000)$55,741,235
 Total capital assets to be voted$51,514,000$53,214,000($1,700,000)$55,741,235
 Total capital assets$51,514,000$53,214,000($1,700,000)$55,741,235

Standard account by item and sub-items

Vote-item
number
Standard account by item and sub-itemsAmount

Operating expense

1821-1Enterprise Information and InformationTechnology Services 
 

Salaries and wages

$151,812,600
 

Employee benefits

$21,547,800
 

Transportation and communication

$49,435,300
 

Services

$303,600,100
 

Supplies and equipment

$18,849,900
 Subtotal$545,245,700
 Less: recoveries$361,421,800
 Total operating expense to be voted$183,823,900
 Statutory appropriations 
 

Other transactions

 
Statutory

Bad debt expense, The Financial Administration Act

$1,000
 Total operating expense for Enterprise Information Technology Services Program$183,824,900

Operating assets

1821-4Enterprise Information and Information Technology Services 
 

Deposits and prepaid expenses

$35,000,000
 Total operating assets to be voted$35,000,000
 Total operating assets for Enterprise Information Technology Services Program$35,000,000

Capital expense

1821-2Enterprise Information and Information Technology Services 
 

Services

$9,783,600
 

Other transactions

$1,000
 Total capital expense to be voted$9,784,600
 Statutory appropriations 
 

Other transactions

 
Statutory

Amortization, the Financial Administration Act

$56,948,100
 

Less: recoveries

$51,513,000
 Total capital expense for Enterprise Information Technology Services Program$15,219,700

Capital assets

1821-3Enterprise Information and Information Technology Services 
 

Information technology hardware

$49,013,000
 

Business application software - asset costs

$2,501,000
 Total capital assets to be voted$51,514,000
 Total capital assets for Enterprise Information Technology Services Program$51,514,000