About the consultation

The work of the Patient Ombudsman will complement the work of other existing organizations in the health system that handle complaints, including the Ministry of Health and Long-Term Care and the Health Services Appeal and Review Board.

 We are looking for input on what qualities Ontarians feel will be most important in their Patient Ombudsman, particularly his or her:

  • personality traits
  • skills
  • experience

Your responses will help us recruit the new Patient Ombudsman.

What you need to know

Some parts of the Patient Ombudsman role have already been set out in the law and will not be the focus of this consultation process. For example:

  • what the Ombudsman can investigate
  • who the Ombudsman can investigate
  • when the Ombudsman may exercise his or her powers
  • who will appoint and employ the Ombudsman
  • how long the Ombudsman will remain in office

Privacy

Your privacy is important to us. Your responses will be anonymous and confidential. If you choose to provide personal information to us through this website, we will handle it according to our Privacy Statement. Do not include personal health information such as health card numbers in your responses.

If you have any questions about this public consultation, please feel free to contact ECFAA@ontario.ca.