Message from the Chief Drinking Water Inspector

I am pleased to present the 2013-2014 annual drinking water report for Ontario.

The report contains information on how Ontario’s regulated drinking water systems and laboratories are performing, drinking water test results, and the ministry’s enforcement activities and programs.The results reinforce our commitment to providing high quality drinking water and illustrate continued performance improvement and overall systems ratings.

Our programs and legislative requirements form the foundation of Ontario’s safety net. Together, these comprehensive measures and regulations help ensure the safety of drinking water in Ontario. The consistency of drinking water test results for our regulated systems indicates they continue to provide high quality drinking water to the people of Ontario. In 2013-14:

  • 99.83 per cent of more than 527,000 drinking water test results from municipal residential drinking water systems met Ontario’s strict drinking water quality standards.

Likewise, high inspection ratings for these systems and laboratories that analyse our drinking water samples demonstrate that they continue to meet the Province’s regulatory requirements:

  • 99.4 per cent of inspections of municipal residential drinking water systems resulted in inspection ratings higher than 80 per cent, and 72 per cent scored 100 per cent — a four per cent improvement since 2012-13.

In this report, you will also find a message from Ontario’s Interim Chief Medical Officer of Health, Dr. David Mowat, and an update on the performance of the small drinking water systems regulated by the Ministry of Health and Long-Term Care.

To learn more about how your drinking water is protected from source-to-tap visit Drinking Water Ontario.

Susan Lo,
Chief Drinking Water Inspector
Ministry of the Environment and Climate Change

Protecting Ontario’s Drinking Water

Source Water Protection

The source protection program, administered under the Clean Water Act, requires communities in Ontario to design source protection plans that identify potential risks to drinking water sources and develop strategies to reduce or eliminate these risks.

The 19 community-based source protection committees with representation from municipalities, First Nations, farmers, industry and the general public have collaborated to produce these watershed-based source protection plans. These plans are built on scientific research that will protect the sources of over 450 municipal drinking water systems across Ontario.

All 22 source protection plans have been submitted to the Minister of the Environment and Climate Change for approval and as of January 30, 2015, 13 of these plans have been approved:

  • Ausable Bayfield Maitland Valley Source Protection Plans
  • Cataraqui Source Protection Plan
  • Catfish Creek Source Protection Plan
  • Kettle Creek Source Protection Plan
  • Lakehead Source Protection Plan
  • Mattagami Source Protection Plan
  • Mississippi-Rideau Source Protection Plan
  • Niagara Peninsula Source Protection Plan
  • Quinte Region Source Protection Plan
  • Raisin-South Nation Source Protection Plan
  • South Georgian Bay Lake Simcoe Source Protection Plans
  • Sudbury Source Protection Plan
  • Trent Conservation Coalition Source Protection Plans

The remaining plans are on track for approval by the end of 2015.

Ontario’s Drinking Water Report Card

Drinking Water Quality Results

In 2013-14, 99.8 per cent of 638,190 drinking water tests from regulated drinking water systems met Ontario’s Drinking Water Quality Standards. For further details see appendix 1.

  • 99.83 per cent of the 527,278 drinking water tests from 6601 municipal residential drinking water systems met the standards
  • 99.46 per cent of 42,461 tests from 438 non-municipal year-round residential systems met the standards
  • 99.49 per cent of 68,451 tests from 1,376 systems serving designated facilities met the standards

Figure 1: Trends in percentage of drinking water tests meeting Ontario Drinking Water Quality Standards, by type of facility1 A chart showing trends in percentage of drinking water tests meeting standards for municipal residential drinking water	systems, non-municipal year-round residential drinking water systems and systems serving designated facilities over 10 years. The trend is consistent for all three system types showing that	over 99% of drinking water test results since 2004-05 have met standards. For municipal residential drinking water systems, the percentage of drinking water test results meeting standards ranged from 99.74% in 2004-05 to 99.83% in 2013-14. For non-municipal year-round drinking water systems, the percentage of drinking water test results meeting standards ranged from 99.41% in 2004-05 to 99.46% in 2013-14. For systems serving designated facilities, the percentage of drinking water test results meeting standards ranged from 99.06% in 2004-05 to 99.49% in 2013-14.


1 There were slight variations in the methods used to tabulate the percentages year-over-year due to regulatory changes and different counting methods.

2 Lead results were not included as they were reported separately.

3 Lead distribution results were included and lead plumbing results were reported separately.

Drinking Water Quality Standards

Ontario’s drinking water must meet 158 strict health-based standards for microbiological, chemical and radiological parameters. These standards are listed in O. Reg. 169/03 of the Safe Drinking Water Act.

Drinking Water Quality Standards and Test Results

Microbiological Standards and Test Results

The presence of microbiological organisms such as total coliforms and Escherichia coli (E. coli) in drinking water could result in serious health problems. If total coliform or E. coli is positively confirmed, an adverse water quality incident is deemed to have occurred and the owner and/or operator of the drinking water system must take immediate corrective action.

The percentage of drinking water test results meeting microbiological standards over the past 10 years has remained stable and consistently high.

Table 1: Percentage of test results from municipal residential drinking water systems meeting Ontario’s Drinking Water Quality Standards, for E. coli by year
Year2004-052005-062006-072007-082008-092009-102010-112011-122012-132013-14
Percentage of drinking water tests meeting standards for E. coli99.9799.9999.9899.9999.9899.9999.9999.989.9899.98
Table 2: Breakdown of microbiological test results in 2013-14
Drinking water facility typeParameterNumber of test resultsNumber of test results meeting standardsNumber of adverse test resultsNumber of systems submitting test results1Number of systems with adverse test results
Municipal residential systemsE. coli235,303235,2604365633
Municipal residential systemsTotal Coliform235,392234,719673656187
Non-municipal year-round residential systemsE. coli15,68315,6582543816
Non-municipal year-round residential systemsTotal Coliform15,68415,55013443881
Systems serving designated facilitiesE. coli21,07721,040371,34815
Systems serving designated facilitiesTotal Coliform21,07920,8732061,348121

1 Regulatory requirements for testing vary by category and source of water and are identified in O. Reg. 170/03.

Chemical and Radiological Standards and Test Results

Ontario’s drinking water quality standards establish the maximum allowable concentration of chemicals that can be present in drinking water. Some adverse chemical test results may be due to naturally occurring deposits such as barium, fluoride and/or selenium.

Parts of the province also contain naturally occurring deposits of radiological parameters such as uranium. In these areas, regular drinking water testing is required to monitor the level of these parameters in water.

Table 3: Number of chemical standard adverse test results by type of facility in 2013-141
Municipal residential drinking water systems
ParameterNumber of adverse test resultsNumber of systems with adverse test results
Total # of systems submitting results 658
Bromate112
Fluoride28823
Lead32821
Nitrate (as nitrogen)53
Nitrate + nitrite (as nitrogen)53
Selenium271
Total trihalomethanes43818
Uranium211
Table 3: Number of chemical standard adverse test results by type of facility in 2013-141
Non-municipal year-round residential drinking water systems
ParameterNumber of adverse test resultsNumber of systems with adverse test results
Total # of systems submitting results 394
Arsenic11
Benzo(a) pyrene11
Fluoride264
Nitrate (as nitrogen)226
Nitrate + nitrite (as nitrogen)226
Total trihalomethanes4176
Table 3: Number of chemical standard adverse test results by type of facility in 2013-141
Systems serving designated facilities
ParameterNumber of adverse test resultsNumber of systems with adverse test results
Total # of systems submitting results 1,298
1,2-dichloroethane11
Barium221
Fluoride22110
Lead43
Nitrate (as nitrogen)3712
Nitrate + nitrite (as nitrogen)3712
Trichloroethylene22
Uranium252

1 Sampling frequency varies according to regulated requirements and facility type.

2 In some parts of the province, there are naturally-occurring deposits of barium, fluoride, selenium and uranium that may result in adverse test results.

3 The lead parameter did not include lead sampled in plumbing for municipal residential drinking water systems; however, lead sampled in the distribution system was included.

4 Total trihalomethanes are reported as the running annual average of quarterly samples.

Table 4: Percentage of test results meeting Ontario Drinking Water Quality Standards by type of system
Drinking water facility typeParameter2011-12 % meeting standards2012-13 % meeting standards2013-14 % meeting standards
Municipal residential systems3Microbiological199.8999.9099.85
Municipal residential systems3Chemical299.6999.7699.68
Municipal residential systems3Radiological100.00100.00100.00
Municipal residential systems3Total99.8799.8899.83
Non-municipal year-round residential systems3Microbiological199.4699.5299.49
Non-municipal year-round residential systems3Chemical299.4399.3499.38
Non-municipal year-round residential systems3Total99.4599.4799.46
Systems serving designated facilities3Microbiological199.4099.4999.42
Systems serving designated facilities3Chemical299.6799.6799.59
Systems serving designated facilities3Total99.5299.5799.49

1 Microbiological includes only E. coli and total coliform results.

2 Lead plumbing results were not included in chemical analysis; however, lead distribution results were included. See Table 7 for additional details about lead in plumbing.

3 Radiological parameters are tested in drinking water systems where directed by the ministry.

Table 5: Summary of drinking water test results for all facility types in 2013-14
Drinking water facility typeParameterNumber of test resultsNumber of test results meeting standardsNumber of adverse test resultsPercentage of adverse test resultsNumber of systems submitting test results1Number of systems with adverse test results2
Municipal residential systems5Microbiological3470,695470,6957160.15656187
Municipal residential systems5Chemical456,58056,3971830.3265869
Municipal residential systems5Radiological3300.0010
Municipal residential systems5Total527,278526,3798990.17660234
Non-municipal year-round residential systems5Microbiological331,36731,2081590.5143881
Non-municipal year-round residential systems5Chemical411,09411,025690.6239418
Non-municipal year-round residential systems5Total42,46142,2332280.5443896
Systems serving designated facilities5Microbiological342,15641,9132430.581,348121
Systems serving designated facilities5Chemical426,29526,1861090.411,29831
Systems serving designated facilities5Total68,45168,0993520.511,376148

1 Regulatory requirements for testing vary by category and source of water and are identified in O. Reg. 170/03.

2 A single system could have adverse test results for multiple parameters. This type of system is counted only once when calculating the total number of systems with adverse results.

3 Microbiological includes only E. coli and total coliform results.

4 Lead plumbing results were not included in this analysis; but, lead distribution results were included. See Table 7 for additional details about lead in plumbing.

5 Radiological parameters are tested in drinking water systems where directed by the ministry.

Adverse Water Quality Incidents and Corrective Actions

If a drinking water test result indicates a drinking water quality standard has not been met, or if an operational problem such as insufficient disinfection, high turbidity or equipment problems takes place in a drinking water facility, an adverse water quality incident (AWQI) is deemed to have occurred. It is important to note that the report of an AWQI does not necessarily mean the drinking water is unsafe; it indicates that an incident has occurred and that corrective action must be taken.

Table 6: Summary of adverse water quality incidents by drinking water facility type - Municipal residential systems
Municipal residential systems2011-122012-132013-14
# of Systems submitting test results671661660
# of Systems with AWQIs389381402
# of AWQIs1,4021,4461,573
# of Results within AWQIs11,6031,7001,920
Table 6: Summary of adverse water quality incidents by drinking water facility type - Non-municipal year-round residential systems
Non-municipal year-round residential systems2011-122012-132013-14
# of Systems submitting test results429434438
# of Systems with AWQIs180179181
# of AWQIs412359401
# of Results within AWQIs1489415511
Table 6: Summary of adverse water quality incidents by drinking water facility type - Systems serving designated facilities
Non-municipal year-round residential systems2011-122012-132013-14
# of Systems submitting test results1,4261,3891,376
# of Systems with AWQIs476390309
# of AWQIs736625493
# of Results within AWQIs1828740623

1 An AWQI may occur as a result of a single issue or multiple issues such as presence of microbiological or chemical parameters and/or operational issues.

Drinking Water Advisories

The local health unit may issue a drinking water advisory if there is concern that the water may not be safe for the public to drink. Some factors that could trigger an advisory include a broken watermain, low water pressure, microbiological parameters in the water, low disinfectant levels or equipment failure at a drinking water system.

In 2013-14, there were two municipal residential drinking water systems with long- term drinking water advisories:

  1. Richmond Community Drinking Water System, located near St. Thomas, had along-term drinking water advisory due to high nitrate levels in the source water. They have installed a treatment system to help lower the nitrate levels below the standard and are monitoring drinking water monthly. As the treatment process to remove the nitrate leads to high concentrations of sodium in drinking water, a second advisory has been issued to address the high concentrations of sodium.
  2. Lynden Drinking Water System, located near Hamilton, continues to have a long- term drinking water advisory due to lead in their drinking water. The advisory was issued to prevent potential long-term exposure to elevated concentrations of lead. According to the local medical officer of health, the current level of lead exposure does not represent an immediate health risk to residents. The affected residents continue to be offered on-tap filters that are certified to remove lead. Studies to identify the source of the lead and options to address the issue are ongoing.

Lead Action Plan

The ministry’s Lead Action Plan sets sampling, flushing and testing requirements to help minimize lead in drinking water. Regulated drinking water systems, schools and day nurseries must submit drinking water samples to laboratories to test for lead.

Lead Testing Results for Municipal Residential and Non-Municipal Year-Round Residential Systems

All municipal residential and non-municipal year-round residential drinking water systems are required to collect samples from homes (i.e. plumbing) and submit them to laboratories to test for lead.

In 2013-14, lead test results from these regulated systems indicate the vast majority of them continue to meet the provincial standard for lead in drinking water.

Table 7: Summary of drinking water test results for lead in plumbing for municipal residential drinking water systems and non-municipal year-round residential drinking water systems in 2013-14
Drinking water facility type1ParameterNumber of resultsNumber of lead exceedancesNumber of systems submitting results2Number of systems with lead exceedances
Municipal residential systemsLead in plumbing36,0074398729
Non- municipal year-round residential systemsLead in plumbing31,33921232

1 Systems serving designated facilities are exempt from this requirement.

2 Regulatory requirements for testing vary by category and water source and are identified in O. Reg. 170/03.

3 Samples are taken after system is flushed.

Table 8: Comparison of drinking water test results for lead in plumbing meeting standards for municipal residential drinking water systems and non-municipal year-round residential drinking water systems
Drinking water facility type12011-12
% meeting standards
2012-13
% meeting standards
2013-14
% meeting standards
Municipal residential systems96.9695.2392.69
Non-municipal year-round residential systems98.8298.9599.85

1 Systems serving designated facilities are exempt from this requirement.

Lead Testing Results for Schools and Day Nurseries

Schools and day nurseries must also test their drinking water regularly for lead. They are also required to regularly flush their plumbing. Flushing reduces potential exposure to lead in drinking water because it prevents water from standing in the plumbing for too long, thereby reducing contact time with the pipes and plumbing. These facilities are required to sample their drinking water before and after they flush their plumbing.

Year after year, lead test results from schools and day nurseries indicate that flushing significantly reduces lead in drinking water.

Table 9: Year-over-year comparison of lead test results meeting Ontario Drinking Water Quality Standard for schools and day nurseries under O. Reg. 243/07
Parameter2011-12
% meeting standards
2012-13
% meeting standards
2013-14
% meeting standards
Lead – Flushed95.9396.7497.49
Lead – Standing89.0190.7991.90
Table 10: Test results for schools and day nurseries under O. Reg. 243/07 in 2013-14
ParameterNumber of resultsNumber of lead exceedancesNumber of schools and day nurseries submitting results1Number of schools and day nurseries with lead exceedances
Lead – Flushed8,5982166,981141
Lead – Standing8,5466926,981539

1 Facilities that share the same plumbing system, known as co-located facilities, may submit a single set of samples. There are allowances for facilities to reduce sampling frequency to every 36 months from the required annual testing, based on a sufficient number of samples and satisfactory test results.

Corrosion Control for Municipal Residential Drinking Water Systems

Owners and/or operating authorities of municipal residential drinking water systems that serve more than 100 private residences must develop corrosion control plans if:

  • More than 10 per cent of the samples from homes (i.e. plumbing) confirm lead concentrations greater than the standard of 10 micrograms per litre in two out of three sampling rounds.
  • In those two rounds, at least two sample results exceed the standard.

In 2013-14, no additional owners/operators had to prepare corrosion control plans. The 20 municipalities that previously were required to prepare plans, continue to make significant progress to help address lead issues:

  • Eleven municipalities are implementing their plans.
  • Six are pursuing alternative lead control strategies, such as replacing lead service lines.

Of the remaining municipalities:

  • Arnprior completed modifications to its treatment process, undertook additional community lead sampling and will be submitting a corrosion control plan to the ministry.
  • Brantford is pursuing an alternative lead control strategy to replace lead service lines.
  • Sault Ste. Marie’s corrosion control plan is on hold while the city is evaluating additional actions and/or upgrades to their water treatment process and system.

For further details see Appendix 2.

Inspecting Drinking Water Systems and Issuing Orders

Municipal Residential Drinking Water Systems

Municipal residential drinking water systems are inspected annually by the ministry to determine whether they are meeting Ontario’s regulatory requirements.

Inspection Results

In 2013-14, ministry staff inspected 665 municipal residential drinking water systems. At least one out of every three inspections was unannounced. Of these, 481 systems (or 72 per cent) received a perfect score (100 per cent rating). That is four per cent higher than results from 2012-13.

Six hundred and sixty-one of the 665 (or 99.4 per cent) inspections resulted in inspection ratings of 80 per cent or higher.

For further details see Appendix 1.

Figure 2: Yearly comparison of municipal residential drinking water system inspection ratings1

A chart showing trends in inspection ratings for municipal residential drinking water systems over nine years. The inspection ratings are grouped into three categories. The number of inspections that yielded inspection ratings greater than 50% but less than or equal to 80% decreased from 18 in 2005-06 to four in 2013-14. The number of inspections that yielded inspection ratings greater than 80% but less than or equal to 99.99% decreased from 461 in 2005-06 to 180 in 2013-14. The number of inspections that yielded inspection ratings equal to a 100% increased from 233 in 2005-06 to 481 in 2013-14.


1 The decline in the total number of municipal residential drinking water systems is due to amalgamations of these systems.

2 Between 2005-06 and 2007-08 the ministry completed its planned annual inspection program of all municipal residential drinking water systems in Ontario generating its annual inspection rating for each system. During this period, for a number of reasons some systems were inspected twice, e.g., to capture both their treatment works and distribution systems or to ensure equipment had been properly decommissioned.

Orders and Order Resolutions

Ministry inspectors may issue orders to resolve and/or prevent non-compliance at a drinking water system. These contravention and/or preventative measures orders can be issued as the result of inspections, in response to incidents identified outside of an inspection or to prevent incidents from occurring.

In 2013-14, orders were issued to three municipal residential drinking water system owners and/or operators. All have complied with their order requirements:

  • Two contravention orders were issued to two systems after inspections for:
    • not ensuring that a licensed operator was present when work was being performed in a distribution system
    • not submitting a review of the operation of alarms
  • One preventative measures order was issued to one system to allow the operator to manually monitor the residual chlorine when computer system upgrades prevented continuous monitoring.

Individuals who are responsible for delivering safe drinking water to the people of Ontario are held legally accountable for their actions. As such, ministry inspectors may refer violations of Ontario’s environmental laws, such as the Safe Drinking Water Act, to the ministry’s Investigations and Enforcement Branch for further action.

Table 11: Municipal residential drinking water systems that received orders
Systems with inspection-related orders2011-122012-132013-14
Total number of inspections of municipal residential drinking water systems676666665
Total number of municipal residential drinking water systems with inspection-related orders622
Systems with non-inspection-related orders1171
Total793

1 Non-inspection-related orders are issued as a result of an issue at a drinking water system that occurred outside of the context of a scheduled inspection.

For further details on these orders, please see appendix 3 and appendix 4.

Non-municipal Year-Round Residential Drinking Water Systems and Systems Serving Designated Facilities

The ministry uses a proactive, risk-based approach when determining which of these systems to inspect. Staff also take into consideration a system’s compliance history, how many AWQIs and why, as well as recommendations from local public health units.

Inspection Results and Orders

In 2013-14, ministry staff inspected 120 of the 4532 registered non-municipal year-round residential drinking water systems and issued four contravention and two preventative measures orders to six systems.

Additionally, 283 of 1,4963 registered systems serving designated facilities were inspected. Eight contravention orders were issued to eight systems.

Orders were issued for the following reasons:

  • Not operating a drinking water system with a certified operator
  • Not meeting minimum treatment requirements
  • Not sampling raw water for microbiological parameters according to legislation

Local Services Boards

There are seven local services boards in Ontario that operate drinking water systems in northern communities without municipal government structures. The ministry inspected all of them in 2013-14 and no orders were issued.

Schools and Day Nurseries

Registered schools and day nurseries, whether connected to a municipal drinking water system or not, are inspected by ministry staff to help reduce the risk of children being exposed to lead in drinking water. As with non-municipal year-round residential systems, the ministry uses a risk-based approach to determine which facilities should be inspected.

In 2013-14, the ministry conducted 376 inspections and 149 compliance audits of 10,999 registered schools and day nurseries.

The majority of Ontario schools and day nurseries regulated under O. Reg. 243/07 do not have excess lead in their drinking water

In 2013-14, no orders were issued to schools or day nurseries.

Inspecting Licensed and Eligible Laboratories

Ontario laboratories that test drinking water must be accredited by an accreditation body and licensed by the ministry. The ministry also uses laboratories that are located outside the province. For these laboratories to test Ontario’s drinking water, they too must be appropriately accredited and added to the ministry’s eligibility list.

All licensed and eligible laboratories are inspected by the ministry at least twice every year to determine whether they are meeting regulatory requirements.

All 52 of Ontario’s licensed and eligible laboratories that conduct drinking water tests were inspected twice in 2013-14.

The ministry has implemented an inspection rating methodology to measure the operational performance of licensed and eligible laboratories during their mandatory inspections. This methodology is similar to the inspection rating approach used for municipal residential drinking water systems.

During the reporting period, 42 per cent of licensed and eligible laboratories had inspection ratings of 100 per cent. Overall, all inspections had ratings of 90 per cent or more.

In 2013-14, no orders were issued to licensed and eligible laboratories.

Table 12: Summary of laboratory inspections
Inspection type2011-122012-132013-14
Announced515352
Unannounced5215352
Other22320
Total105108104
Number of laboratories inspected5354452

1 During 2011-12, one out-of-province laboratory joined the program in progress and received one unannounced inspection.

2 Other inspections included laboratory pre-licensing or relocation inspections.

3 During 2011-12, of the two laboratories that received pre-licensing inspections, one did not receive any other inspection as it was granted its drinking water testing licence less than three months before the fiscal year ended.

4 During 2012-13, one laboratory that joined the licensing program in the second half of the fiscal year was not inspected; another laboratory voluntarily withdrew its licence during this time and was not inspected.

Table 13: Summary of orders issued to licensed laboratories and non-licensed facilities - Licensed laboratories with orders
Licensed laboratories with orders2011-122012-132013-14
Number of licensed laboratories that received inspection-related orders000
Number of licensed laboratories that received non-inspection-related orders010
Table 13: Summary of orders issued to licensed laboratories and non-licensed facilities - Non-licensed facilities with orders
Non-licensed facilities with orders2011-122012-132013-14
Number of non-licensed facilities that received non-inspection-related orders010
Total number of orders issued to licensed laboratories and non-licensed facilities (inspection and non-inspection)020

Compliance and Enforcement Regulation Requirements

The Compliance and Enforcement Regulation (O. Reg. 242/05) of the Safe Drinking Water Act requires the Ministry of the Environment and Climate Change to fulfill a number of specific activities such as taking mandatory actions and conducting inspections of municipal residential drinking water systems and laboratories that test Ontario’s drinking water.

The ministry met all its obligations under the Compliance and Enforcement Regulation in 2013-14.

Convictions

In 2013-14, there were 18 convictions involving 19 regulated drinking water systems resulting in fines that totaled $150,400.

Table 14: Summary of convictions for drinking water prosecutions by facility type in 2013-14
Facility typeNumber of facilitiesNumber of cases with convictions1Fines
Municipal residential drinking water systems243$51,500
Non-municipal year- round residential drinking water systems2,366$36,500
Systems serving designated facilities2,399$62,400
Schools and day nurseries00$0
Licensed laboratories00$0
Total1918$150,400

1 A case may involve one or more charges.

2 For further details, please see appendices 5, 6, and 7.

3 Includes convictions against legal entities and individuals.

Operator Certification and Training

Ontario certifies and trains operators of regulated drinking water facilities. Once certified, drinking water operators in Ontario must be trained according to the type and class of facility they operate. The more complex a system is (the higher the class of system), the more training an operator must complete. If an operator works in more than one type of drinking water system, he or she may hold multiple certificates.

In 2013-14, 1,288 operator-in-training certificates were issued to 784 new operators. Of these, 24 were issued to 13 First Nations operators.

As of March 31, 2014, 6,321 operators held 8,744 certificates. One hundred and forty-six of them were employed as First Nations system operators across the province. These operators held a total of 219 drinking water operator certificates.

Figure 3: Number of certified drinking water operators in Ontario

A chart showing trends in the number of certified drinking water operators in Ontario over eight years. In 2006-07, Ontario had 4,897 certified drinking water operators. Since then the number has increased by over 1,000 and there were 6,321 certified drinking water operators in Ontario as of 2013-14.

The Walkerton Clean Water Centre (the Centre) is one of the ministry’s key training partners, offering high quality hands-on operator training both on-site and throughout the province.

As of March 31, 2014, the Centre has trained more than 48,580 new and existing professionals since it opened in 2004.

Operator Certification — Disciplinary Actions

Operators play a key role in safeguarding Ontario’s drinking water, and ensuring the public is protected. Unethical behavior does not happen often, but when it does, the ministry takes it very seriously. Depending on the severity of the incident, the ministry will revoke or suspend operator certificates/licenses, or bar an operator from holding future certificates/licenses.

In 2013-14, the ministry revoked four certificates held by three operators and suspended the certificates of two others. Additionally, two operators received a written reprimand. Please see appendix 8 for further details.

Small Drinking Water Systems Program – Ministry of Health and Long Term Care

Message from the Chief Medical Officer of Health

As Ontario’s Interim Chief Medical Officer of Health, I am pleased to report that 2013-2014 saw another year of excellent program results, demonstrating that the Small Drinking Water Systems Program is working to protect the health of Ontarians.

The Small Drinking Water Systems Program is a unique and innovative program which, since 2008, has been overseen by the Ministry of Health and Long-Term Care and administered by local boards of health. It requires public health inspectors to conduct detailed inspections and risk assessments of all small drinking water systems in Ontario, and provide owner/operators with a tailored, site-specific plan to keep their drinking water safe. This customized approach reduces unnecessary burden on small system owner/operators without compromising strict provincial drinking water standards.

The success of the Small Drinking Water Systems Program has occurred through a shared commitment to excellence by the Ministry of the Environment and Climate Change, in partnership with the Ministry of Health and Long-Term Care, Ontario’s boards of health, Public Health Ontario Laboratories, and the Ministry of Natural Resources and Forestry. Thanks to a strong collaboration between these partners, Ontarians continue to benefit from a comprehensive safe drinking water program.

David L. Mowat, MBChB, MPH, FRCPC
Interim Chief Medical Officer of Health4
Ministry of Health and Long-Term Care

Information in the Small Drinking Water Systems Program Results Section was provided by the Ministry of Health and Long-Term Care. For more information about the Ministry of Health and Long-Term Care’s Small Drinking Water Systems Program, please visit the Resources page on the MOHLTC's website.

Small Drinking Water Systems Program Results

As of March 31, 2014, there were 12,942 small drinking water systems in Ontario. These systems are located across the province in semi-rural to remote communities and provide drinking water in restaurants, campgrounds, motels and bed and breakfasts, where there is not a municipal drinking water supply.

The Ministry of Health and Long-Term Care’s Small Drinking Water Systems Program is regulated under the Health Protection and Promotion Act and its regulations, and is administered by local boards of health (public health units) using a risk-based approach. Following a risk assessment of each system, the public health inspector provides the small drinking water system owner and/or operator with a legally binding directive customized to their system, which may include requirements for water sampling, water treatment options, operational checks and operator training.

A risk assessment begins with a physical (on-site) inspection of the water source, system equipment and components, and documentation relating to the system’s water testing and historical sampling results. Public health inspectors input the information into a web-based Risk Categorization Assessment Tool that evaluates all the factors that could influence the drinking water produced by a system and determines a level of risk (low, moderate or high) for the system.

As of March 31, 2014, 12,690 (98 per cent5) of the small drinking water systems operating in Ontario have had a risk assessment finalized and 252 are in progress.

Table 15: Small drinking water systems risk assessments
Risk assessmentsAs of March 31, 2013As of March 31, 2014
Finalized10,75512,690
In progress466252
Table 15: Small drinking water systems risk assessments
Categories of finalized risk assessmentsAs of March 31, 2013As of March 31, 2014
High1,789 (16.63%)1,968 (15.51%)
Moderate1,708 (15.88%)1,938 (15.27%)
Low7,258 (67.48%)8,784 (69.22%)

Systems categorized as “high risk” are monitored through more frequent sampling and testing, and are required to be re-inspected every two years. While moderate and low risk systems are also monitored through routine sampling and re-inspections, drinking water is sampled and tested at a lower frequency and these systems are re-inspected every four years.

Table 16: Summary of test results for small drinking water systems by parameter type for April 1, 2013 to March 31, 2014
Parameter typeNumber of test resultsNumber of test results meeting standardsNumber of adverse test resultsPercentage meeting standards
Microbiological100,73298,0112,72197.30%
Chemical/Inorganic6515727987.86%
Organic8786198.85%
Total101,47098,6692,80197.24%

In 2013-14, 97.24 per cent of over 100,000 test results submitted by laboratories on behalf of small drinking water systems met the provincial standards.

Adverse Water Quality Incidents for Small Drinking Water Systems

As the primary contaminant of concern for small drinking water system water is bacteria, operators are required to test for microbiological indicator organisms such as total coliform and E. coli at a frequency outlined in their directive or as set out in regulations. Testing for other contaminants such as chemicals (e.g., nitrates) is only required where the risk assessment determines that other possible contaminants could potentially pose a risk. For example, a small drinking water system that is located near an agricultural or industrial setting may have a requirement in their directive to test for additional chemical parameters.

An adverse test result does not necessarily mean that users are at risk of becoming ill because immediate precautions are taken and drinking water advisories are issued where appropriate. If an adverse water quality incident (AWQI) is suspected (e.g., an observation of treatment malfunction) or detected by a test result, a response process is initiated which includes notification of users and the local medical officer of health. Further follow-up is immediately taken to determine if the water poses a risk to health if consumed or used and additional action is taken as required.

Regular sampling of drinking water systems is performed by operators who then submit the water samples to laboratories for testing. Test results are recorded in the Laboratory Result Management System. The Laboratory Result Management System is used for review of small drinking water systems’ sampling compliance, test results and AWQIs.

In the event of an adverse test result, the laboratory notifies both the owner and/ or operator of the small drinking water system and the local public health unit for immediate response to the incident. Details of AWQIs are also tracked in the Laboratory Result Management System.

During the current reporting period, a total of 2,801 adverse water test results, resulting in 1,340 AWQIs, were reported (from a total of 101,470 sample results). In addition, 177 AWQIs were identified through other means such as observation of treatment malfunction.

As an increasing number of owners and/or operators comply with sampling and monitoring requirements in accordance with their directive, the total number of AWQIs is also expected to rise slightly. For example, the number of AWQIs increased by three per cent from a total of 1,471 AWQIs in 2012-13 (including 155 identified through observation) to 1,517 in 2013-14.

Our adverse water quality incidents data demonstrates the importance of the Small Drinking Water Systems Program because these incidents are being identified and tracked, and immediate action is taken to help protect drinking water users.

Response to Adverse Water Quality Incidents for Small Drinking Water Systems

When an AWQI is detected through an observation or an adverse sample result, the owner and/or operator of the small drinking water system is required to notify the local medical officer of health and to follow up with any instruction that may be issued by a public health inspector or medical officer of health. The local public health unit will perform a risk analysis and take appropriate action to inform and protect the public.

Response to an AWQI may include issuing a drinking water advisory that will notify potential users whether the water is safe to use and drink or if it requires boiling to render it safe for use. The local public health unit may also provide the owners and/or operators of a drinking water system with instructions on necessary corrective action(s) to be taken on the affected drinking water system to mitigate the risk.

The Small Drinking Water Systems Program takes a comprehensive and proactive approach to help minimize the occurrence of AWQIs and safeguard water that comes from these systems. Local public health units provide information to owners and/or operators on:

  • How to identify possible contaminants at the source
  • How and when to test your water
  • Treatment options and maintenance of treatment equipment
  • When and how to notify users of the drinking water system
  • What actions need to be taken to mitigate a problem

Through the Small Drinking Water Systems Program, more operators know how to determine when their water may not be safe to drink and are working closely with public health units to take appropriate corrective actions to protect drinking water users.

The Small Drinking Water Systems Program reflects this government’s commitment to smarter regulatory practices without putting public safety at risk. Together we are working to ensure that drinking water quality standards established for the province are not compromised, while recognizing that these standards can be met in a way that also supports the needs of small system operators.

Glossary

Contravention Order
An order a provincial officer may issue under section 105 of the Safe Drinking Water Act if the provincial officer reasonably believes a person is contravening or has contravened a provision of the act or its regulations, an order issued under the act, or a condition in a certificate, permit, license or approval issued under the act. It may require the ordered party to comply with any directions set out in the order within the time specified.
Drinking Water Advisory
Notice issued by a local medical officer of health when a drinking water problem cannot be corrected simply by boiling the water or through disinfection. Under a drinking water advisory, consumers are advised to use another source of drinking water until further notice.
Drinking Water Systems Serving Designated Facilities
Drinking water systems that only serve designated facilities such as schools (elementary and public), universities, colleges, children and youth care facilities (including day nurseries), health care facilities, children’s camps and delivery agent care facilities (including certain hostels).
Escherichia coli (E. coli)
A species of bacteria naturally present in the intestines of humans and animals. If animal or human waste containing E. coli contaminates drinking water it may cause gastrointestinal disease in humans. Most types of E. coli are harmless, but some active strains produce harmful toxins and can cause severe illness and even death.
Local Services Boards
Provide services (including, in some cases, water services) to communities in areas of Northern Ontario without municipal structure. They are established pursuant to the Northern Services Boards Act. Drinking water systems run by local services boards are generally categorized as non-municipal year-round residential drinking water systems under O. Reg. 170/03.
Municipal Residential Drinking Water Systems
Drinking water systems (or part of a drinking water system) that are owned by and/or supply water to a municipality, that serve six or more private residences, and that meet other relevant criteria under the Safe Drinking Water Act and its regulations.
Non-Municipal Year-Round Residential Drinking Water Systems
Drinking water systems that are not municipal systems (and are not seasonal residential systems) that serves six or more private residences or a trailer park or campground with more than five service connections.
Preventative Measures Order
An order that a provincial officer may issue under section 106 of the Safe Drinking Water Act to a person who owns, manages or has control of a municipal drinking water system or a regulated non-municipal drinking water system, if the provincial officer considers it necessary for the purposes of the act. Such an order may be issued in the absence of a contravention, and is used to prevent possible future adverse effects.
Radiological Parameter
Refers to radionuclides which are an unstable form of a chemical element that decays and results in the emission of nuclear radiation.
Total Coliform
A group of waterborne bacteria consisting of three main groups with common characteristics that are used to indicate water quality. The presence of total coliform bacteria in water leaving a treatment plant or in any treated water immediately after treatment could indicate inadequate treatment and possible water contamination.
Trihalomethanes
A group of compounds that can form when the chlorine used to disinfect drinking water reacts with naturally occurring organic matter (e.g., decaying leaves and vegetation).
Water Quality
A term used to describe the chemical, physical and biological characteristics of water, usually with respect to its suitability for a particular purpose, such as drinking.

Appendices

Appendix 1: Municipal residential drinking water systems’ 2013-14 inspection ratings and drinking water quality results (percentage of tests meeting standards)
Municipal location (municipality where the drinking water system is located)Drinking water system name2013-14
Inspection rating
2013-14 Drinking water quality
(% tests meeting standards)
Adjala-Tosorontio, Township ofColgan Drinking Water System100.00%100.00%
Adjala-Tosorontio, Township ofEverett Drinking Water System100.00%100.00%
Adjala-Tosorontio, Township ofHockley Drinking Water System100.00%100.00%
Adjala-Tosorontio, Township ofLisle Drinking Water System100.00%98.65%
Adjala-Tosorontio, Township ofLoretto Heights Drinking Water System100.00%100.00%
Adjala-Tosorontio, Township ofRosemont Drinking Water System100.00%97.50%
Adjala-Tosorontio, Township ofWeca Drinking Water System100.00%100.00%
Ajax, Town ofOshawa-Whitby-Ajax Drinking Water System - Ajax100.00%99.94%
Alfred and Plantagenet, Township ofLefaivre and Plantagent Drinking Water System100.00%100.00%
Alfred and Plantagenet, Township ofWendover Drinking Water System100.00%99.81%
Alnwick/Haldimand, Township ofGrafton Drinking Water System97.24%100.00%
Amaranth, Township ofWaldemar Drinking Water System97.24%99.45%
Amherstburg, Town ofAmherstburg Drinking Water System93.11%99.90%
Armstrong, Township ofEarlton Drinking Water System100.00%100.00%
Arnprior, Town ofArnprior Drinking Water System100.00%100.00%
Arran-Elderslie, Municipality ofArran-Elderslie Drinking Water System100.00%99.75%
Arran-Elderslie, Municipality ofTara Drinking Water System100.00%100.00%
Ashfield-Colborne-Wawanosh, Township ofBenmiller Drinking Water System100.00%97.30%
Ashfield-Colborne-Wawanosh, Township ofCentury Heights Subdivision Drinking Water System100.00%98.44%
Ashfield-Colborne-Wawanosh, Township ofCourtney Subdivision Distribution System1100.00%-
Ashfield-Colborne-Wawanosh, Township ofDungannon Drinking Water System100.00%99.51%
Ashfield-Colborne-Wawanosh, Township ofHuron Sands Drinking Water System100.00%96.08%
Ashfield-Colborne- Wawanosh, Township ofSouth Lucknow Distribution System100.00%100.00%
Asphodel-Norwood, Township ofNorwood Drinking Water System99.48%100.00%
Asphodel-Norwood, Township ofTrentview Estates Distribution System100.00%100.00%
Assiginack, Township ofManitowaning Drinking Water System100.00%99.75%
Assiginack, Township ofSunsite Estates Subdivision Drinking Water System100.00%100.00%
Atikokan, Township ofAtikokan Drinking Water System81.70%100.00%
Aurora, Town ofTown of Aurora Distribution System99.03%99.89%
Aurora, Town ofYork Drinking Water System - Aurora99.45%100.00%
Aylmer, Town ofAylmer Area Secondary Water Supply System98.91%100.00%
Aylmer, Town ofAylmer Distribution System100.00%99.48%
Bancroft, Town ofBancroft Drinking Water System100.00%99.80%
Barrie, City ofBarrie Drinking Water System88.85%99.88%
Bayham, Municipality ofMunicipality of Bayham Distribution System100.00%100.00%
Bayham, Municipality ofRichmond Community Drinking Water System100.00%99.09%
Belleville, City ofBelleville Drinking Water System100.00%99.85%
Belleville, City ofPoint Anne Hamlet Drinking Water System100.00%100.00%
Billings, Township ofKagawong Drinking Water System96.66%100.00%
Black River-Matheson, Township ofHoltyre Drinking Water System100.00%100.00%
Black River-Matheson, Township ofMatheson Drinking Water System100.00%100.00%
Black River-Matheson, Township ofRamore Drinking Water System100.00%100.00%
Black River-Matheson, Township ofVal Gagne Drinking Water System99.08%100.00%
Blandford-Blenheim, Township ofBright Drinking Water System100.00%100.00%
Blandford-Blenheim, Township ofDrumbo Drinking Water System97.17%99.48%
Blandford-Blenheim, Township ofPlattsville Drinking Water System97.03%100.00%
Blind River, Town ofBlind River Drinking Water System92.99%99.65%
Bluewater, Municipality ofBluewater Lakeshore Distribution System100.00%99.72%
Bluewater, Municipality ofCarriage Lane Drinking Water System100.00%100.00%
Bluewater, Municipality ofHarbour Lights Drinking Water System100.00%100.00%
Bluewater, Municipality ofHensall Distribution System100.00%100.00%
Bluewater, Municipality ofZurich Drinking Water System96.89%99.80%
Bonnechere Valley, Township ofEganville Drinking Water System100.00%100.00%
Bracebridge, Town ofBracebridge (Kirby’s Beach) Drinking Water System97.14%99.86%
Bradford West Gwillimbury, Town ofBradford/Bondhead Drinking Water System100.00%100.00%
Brant, County ofAirport Drinking Water System100.00%100.00%
Brant, County ofCainsville-King George Road Distribution System - Cainsville Distribution System92.58%100.00%
Brant, County ofCainsville-King George Road Distribution System - King George Road Distribution System100.00%100.00%
Brant, County ofMt. Pleasant Drinking Water System98.97%100.00%
Brant, County ofParis Drinking Water System98.22%100.00%
Brant, County ofSt. George Drinking Water System100.00%100.00%
Brantford, City ofCity of Brantford Drinking Water System97.70%99.71%
Brighton, Municipality ofBrighton Springs Drinking Water System100.00%100.00%
Brock, Township ofBeaverton Drinking Water System100.00%99.63%
Brock, Township ofCannington Drinking Water System100.00%100.00%
Brock, Township ofSunderland Drinking Water System100.00%100.00%
Brockton, Municipality ofChepstow Drinking Water System100.00%97.66%
Brockton, Municipality ofLake Rosalind Drinking Water System100.00%100.00%
Brockton, Municipality ofTown of Hanover Drinking Water System100.00%100.00%
Brockton, Municipality ofWalkerton Drinking Water System100.00%98.64%
Brockville, City ofBrockville Drinking Water System100.00%99.44%
Brooke-Alvinston, Municipality ofAlvinston Distribution System88.85%100.00%
Bruce Mines, Town ofBruce Mines Drinking Water System100.00%100.00%
Burk’s Falls, Village ofBurk’s Falls Drinking Water System93.92%99.79%
Burlington, City ofSouth Halton Drinking Water System - Bridgeview Community Distribution System100.00%100.00%
Burlington, City ofSouth Halton Drinking Water System - Burlington100.00%100.00%
Burlington, City ofSouth Halton Drinking Water System - North Aldershot Distribution System100.00%100.00%
Burlington, City ofSouth Halton Drinking Water System - Snake Road Distribution System100.00%99.12%
Caledon, Town ofCaledon Village And Alton Drinking Water System100.00%100.00%
Caledon, Town ofCheltenham Drinking Water System100.00%100.00%
Caledon, Town ofInglewood Drinking Water System98.38%100.00%
Caledon, Town ofPalgrave-Caledon East Drinking Water System100.00%100.00%
Callander, Municipality ofCallander Drinking Water System93.87%100.00%
Cambridge, City ofCambridge Distribution System100.00%99.89%
Cambridge, City ofRegion of Waterloo Drinking Water System - Cambridge100.00%99.84%
Carleton Place, Town ofCarleton Place Drinking Water System100.00%100.00%
Casselman, Village ofCasselman Drinking Water System100.00%100.00%
Cavan-Monaghan, Township ofMillbrook Drinking Water System100.00%100.00%
Central Elgin, Municipality ofBelmont Drinking Water System99.39%100.00%
Central Elgin, Municipality ofCentral Elgin Distribution System100.00%100.00%
Central Elgin, Municipality ofElgin Area Primary Water Supply System93.40%100.00%
Central Huron, Municipality ofAuburn Drinking Water System100.00%100.00%
Central Huron, Municipality ofClinton Drinking Water System100.00%100.00%
Central Huron, Municipality ofKelly Drinking Water System100.00%98.92%
Central Huron, Municipality ofMcClinchey Drinking Water System100.00%100.00%
Central Huron, Municipality ofS.A.M. Drinking Water System100.00%98.92%
Central Huron, Municipality ofVan de Wetering Drinking Water System100.00%98.92%
Central Manitoulin, Municipality ofMindemoya Drinking Water System100.00%100.00%
Centre Wellington, Township ofCentre Wellington Drinking Water System100.00%99.97%
Champlain, Township ofLaurentian Park Distribution System100.00%100.00%
Champlain, Township ofL'Orignal Distribution System100.00%98.55%
Champlain, Township ofVankleek Hill Distribution System94.57%100.00%
Chapleau, Township ofChapleau Drinking Water System96.15%100.00%
Chapple, Township ofBarwick Drinking Water System100.00%100.00%
Charlton and Dack, Municipality ofBradley Subdivision Distribution System100.00%93.55%
Charlton and Dack, Municipality ofCharlton Drinking Water System100.00%100.00%
Chatham-Kent, Municipality ofBothwell Distribution System100.00%100.00%
Chatham-Kent, Municipality ofChatham-Kent Drinking Water System - Chatham91.60%99.83%
Chatham-Kent, Municipality ofChatham-Kent Drinking Water System - South Chatham-Kent100.00%99.76%
Chatham-Kent, Municipality ofChatham-Kent Drinking Water System - Wallaceburg100.00%99.87%
Chatham-Kent, Municipality ofChatham-Kent Drinking Water System - Wheatley98.36%99.58%
Chatham-Kent, Municipality ofHighgate Drinking Water System100.00%99.10%
Chatham-Kent, Municipality ofRidgetown Drinking Water System100.00%99.30%
Chatsworth, Township ofChatsworth Drinking Water System100.00%100.00%
Chatsworth, Township ofWalter’s Falls Drinking Water System100.00%100.00%
Clarence-Rockland, City ofRockland Drinking Water System100.00%99.81%
Clarington, Municipality ofBowmanville Drinking Water System100.00%100.00%
Clarington, Municipality ofNewcastle Drinking Water System100.00%100.00%
Clarington, Municipality ofOrono Drinking Water System100.00%100.00%
Clearview, Township ofBuckingham Woods Drinking Water System100.00%99.22%
Clearview, Township ofColling-Woodlands Drinking Water System100.00%100.00%
Clearview, Township ofCreemore Drinking Water System95.49%99.78%
Clearview, Township ofNew Lowell Drinking Water System95.76%99.78%
Clearview, Township ofNottawa Drinking Water System91.78%100.00%
Clearview, Township ofStayner Drinking Water System95.49%100.00%
Cobalt, Town ofCobalt Drinking Water System95.47%100.00%
Cobourg, Town ofCobourg Drinking Water System100.00%100.00%
Cochrane, Town ofCochrane Drinking Water System100.00%100.00%
Coleman, Township ofColeman Distribution System1100.00%-
Collingwood, Town ofCollingwood Drinking Water System100.00%100.00%
Cornwall, City ofCornwall Drinking Water System100.00%100.00%
Cramahe, Township ofColborne Drinking Water System100.00%99.57%
Dawn-Euphemia, Township ofDawn-Euphemia Distribution System100.00%100.00%
Deep River, Town ofDeep River Drinking Water System100.00%99.83%
Deseronto, Town ofDeseronto Drinking Water System89.96%99.80%
Dryden, City ofDryden Drinking Water System85.89%99.80%
Dubreuilville, Township ofDubreuilville Drinking Water System100.00%100.00%
Dutton/Dunwich, Municipality ofDutton-Dunwich Distribution System85.26%100.00%
Ear Falls, Township ofEar Falls Drinking Water System92.96%99.79%
East Garafraxa, Township ofMarsville Subdivision Drinking Water System100.00%100.00%
East Gwillimbury, Town ofHolland Landing/Queensville/ Sharon Distribution System89.06%100.00%
East Gwillimbury, Town ofMount Albert Distribution System89.81%100.00%
East Gwillimbury, Town ofMount Albert Drinking Water System100.00%100.00%
East Gwillimbury, Town ofYonge-Green Lane Distribution System100.00%100.00%
East Gwillimbury, Town ofYork Drinking Water System - Holland Landing100.00%100.00%
East Gwillimbury, Town ofYork Drinking Water System - Queensville100.00%100.00%
East Luther Grand Valley, Township ofGrand Valley Drinking Water System98.43%99.64%
East Zorra-Tavistock, Township ofHickson Drinking Water System100.00%99.21%
East Zorra-Tavistock, Township ofInnerkip Drinking Water System100.00%99.35%
East Zorra-Tavistock, Township ofTavistock Drinking Water System96.92%100.00%
Edwardsburgh/Cardinal, Township ofBennett Street Drinking Water System100.00%100.00%
Edwardsburgh/Cardinal, Township ofCardinal Drinking Water System100.00%99.84%
Edwardsburgh/Cardinal, Township ofEdwardsburgh Industrial Park Distribution System100.00%100.00%
Elizabethtown-Kitley, Township ofElizabethtown - Kitley Distribution System1100.00%-
Elliot Lake, City ofElliot Lake Drinking Water System96.06%99.74%
Emo, Township ofEmo Drinking Water System96.95%99.62%
Englehart, Town ofEnglehart Drinking Water System97.07%100.00%
Enniskillen, Township ofEnniskillen Township Distribution System100.00%100.00%
Erin, Town ofErin Drinking Water System100.00%100.00%
Erin, Town ofHillsburgh Drinking Water System100.00%99.25%
Espanola, Town ofEspanola Drinking Water System97.25%99.84%
Essa, Township ofAngus Drinking Water System100.00%100.00%
Essa, Township ofBaxter Distribution System100.00%100.00%
Essa, Township ofGlen Avenue (Thornton) Drinking Water System100.00%99.73%
Essex, Town ofEssex Drinking Water System - Essex Distribution System100.00%99.85%
Essex, Town ofEssex Drinking Water System - Harrow-Colchester South100.00%99.90%
Fauquier-Strickland, Township ofFauquier Drinking Water System91.60%99.50%
Fort Erie, Town ofFort Erie Distribution System100.00%99.74%
Fort Erie, Town ofRosehill Drinking Water System100.00%99.88%
Fort Frances, Town ofFort Frances Drinking Water System100.00%99.49%
Front of Yonge, Township ofMiller Manor Apartments Drinking Water System100.00%100.00%
Galway-Cavendish and Harvey, Township ofAlpine/Pirates Glen Drinking Water System100.00%100.00%
Galway-Cavendish and Harvey, Township ofBuckhorn Lake Estates Drinking Water System100.00%100.00%
Gananoque, Town ofJames W. King Drinking Water System100.00%100.00%
Georgian Bay, Township ofMactier (Beech) Drinking Water System100.00%100.00%
Georgian Bay, Township ofPort Severn (Lone Pine) Drinking Water System100.00%100.00%
Georgian Bluffs, Township ofEast Linton Drinking Water System100.00%100.00%
Georgian Bluffs, Township ofOxenden Distribution System100.00%100.00%
Georgian Bluffs, Township ofPottawatomi Drinking Water System100.00%100.00%
Georgian Bluffs, Township ofShallow Lake Drinking Water System100.00%100.00%
Georgina, Town ofGeorgina Drinking Water System
- Georgina
100.00%100.00%
Georgina, Town ofGeorgina Drinking Water System
- Keswick
100.00%100.00%
Georgina, Town ofKeswick-Sutton Distribution System100.00%100.00%
Goderich, Town ofGoderich Drinking Water System100.00%100.00%
Gore Bay, Town ofGore Bay Drinking Water System100.00%99.78%
Gravenhurst, Town ofGravenhurst (Muskoka Beach) Drinking Water System100.00%100.00%
Greater Napanee, Town ofA.L. Dafoe Drinking Water System100.00%100.00%
Greater Napanee, Town ofSandhurst Shores Drinking Water System100.00%100.00%
Greater Sudbury, City ofDowling Drinking Water System100.00%100.00%
Greater Sudbury, City ofFalconbridge Drinking Water System100.00%100.00%
Greater Sudbury, City ofOnaping/Levack Drinking Water System100.00%100.00%
Greater Sudbury, City ofSudbury Drinking Water System
- David St.
100.00%99.81%
Greater Sudbury, City ofSudbury Drinking Water System
- Garson
100.00%99.85%
Greater Sudbury, City ofSudbury Drinking Water System
- Wahnapitei
100.00%99.09%
Greater Sudbury, City ofValley Drinking Water System96.20%99.96%
Greater Sudbury, City ofVermilion Drinking Water System100.00%100.00%
Greater Sudbury, City ofVermillion Distribution System100.00%100.00%
Greenstone, Municipality ofBeardmore Drinking Water System100.00%100.00%
Greenstone, Municipality ofCaramat Drinking Water System95.16%100.00%
Greenstone, Municipality ofGeraldton Drinking Water System88.21%99.39%
Greenstone, Municipality ofLonglac Drinking Water System98.08%100.00%
Greenstone, Municipality ofNakina Drinking Water System72.40%100.00%
Grey Highlands, Municipality ofKimberley-Amik-Talisman Drinking Water System100.00%100.00%
Grey Highlands, Municipality ofMarkdale Drinking Water System100.00%100.00%
Grimsby, Town ofGrimsby Distribution System100.00%99.86%
Grimsby, Town ofGrimsby Drinking Water System100.00%99.90%
Guelph, City ofGuelph Drinking Water System94.49%99.92%
Guelph/Eramosa, Township ofGazer Mooney Subdivision Distribution System100.00%100.00%
Guelph/Eramosa, Township ofHamilton Drive Drinking Water System100.00%100.00%
Guelph/Eramosa, Township ofRockwood Drinking Water System100.00%100.00%
Haldimand CountyCaledonia and Cayuga Distribution System100.00%99.87%
Haldimand CountyDunnville Drinking Water System100.00%99.69%
Haldimand CountyNanticoke Drinking Water System100.00%99.78%
Halton Hills, Town ofActon Drinking Water System100.00%99.94%
Halton Hills, Town ofGeorgetown Drinking Water System100.00%99.75%
Hamilton, City ofCarlisle Drinking Water System97.29%100.00%
Hamilton, City ofFreelton Drinking Water System100.00%99.57%
Hamilton, City ofGreensville Drinking Water System100.00%100.00%
Hamilton, City ofHamilton Drinking Water System
- Fifty Road Distribution System
100.00%99.16%
Hamilton, City ofHamilton Drinking Water System
- Woodward
97.23%99.78%
Hamilton, City ofLynden Drinking Water System96.97%100.00%
Hamilton, Township ofCamborne Drinking Water System100.00%100.00%
Hamilton, Township ofCreighton Heights Drinking Water System100.00%100.00%
Hamilton, Township ofHamilton Township Distribution System1100.00%-
Havelock-Belmont- Methuen, Township ofHavelock Drinking Water System97.58%100.00%
Hawkesbury, Town ofHawkesbury Drinking Water System100.00%100.00%
Hearst, Town ofHearst Drinking Water System91.33%99.86%
Highlands East, Municipality ofCardiff Drinking Water System99.51%100.00%
Highlands East, Municipality ofDyno Estates Drinking Water System100.00%99.59%
Hilton Beach, Village ofHilton Beach Drinking Water System100.00%100.00%
Hornepayne, Township ofHerbert Avenue Drinking Water System100.00%99.15%
Huntsville, Town ofHuntsville (Fairyview) Drinking Water System100.00%99.75%
Huntsville, Town ofPort Sydney (Clarke Well) Drinking Water System100.00%100.00%
Huron East, Municipality ofBrucefield Drinking Water System100.00%100.00%
Huron East, Municipality ofBrussels Drinking Water System100.00%99.47%
Huron East, Municipality ofSeaforth Drinking Water System100.00%100.00%
Huron East, Municipality ofVanastra Distribution System100.00%100.00%
Huron-Kinloss, Township ofHuronville Subdivision Distribution System1100.00%-
Huron-Kinloss, Township ofLakeshore Drinking Water System100.00%99.36%
Huron-Kinloss, Township ofLucknow Drinking Water System91.65%99.11%
Huron-Kinloss, Township ofRipley Drinking Water System100.00%99.40%
Huron-Kinloss, Township ofWhitechurch Drinking Water System100.00%100.00%
Ignace, Township ofIgnace Drinking Water System100.00%99.78%
Ingersoll, Town ofIngersoll Drinking Water System100.00%99.92%
Innisfil, Town ofAlcona Drinking Water System100.00%99.93%
Innisfil, Town ofChurchill Drinking Water System100.00%99.40%
Innisfil, Town ofCookstown Drinking Water System100.00%100.00%
Innisfil, Town ofGoldcrest Drinking Water System100.00%100.00%
Innisfil, Town ofInnisfil Heights Drinking Water System100.00%100.00%
Innisfil, Town ofStroud Drinking Water System100.00%100.00%
Iroquois Falls, Town ofIroquois Falls Drinking Water System100.00%99.16%
Iroquois Falls, Town ofMonteith Correctional Complex Drinking Water System100.00%100.00%
Iroquois Falls, Town ofMonteith Distribution System100.00%100.00%
Iroquois Falls, Town ofPorquis Junction Drinking Water System100.00%100.00%
James, Township ofElk Lake Drinking Water System100.00%100.00%
Johnson, Township ofDesbarats Drinking Water System100.00%100.00%
Kapuskasing, Town ofKapuskasing Drinking Water System100.00%99.62%
Kawartha Lakes, City ofBirchpoint Estates Drinking Water System100.00%100.00%
Kawartha Lakes, City ofBobcaygeon Drinking Water System100.00%100.00%
Kawartha Lakes, City ofCanadiana Shores Drinking Water System100.00%99.80%
Kawartha Lakes, City ofFenelon Falls Drinking Water System100.00%100.00%
Kawartha Lakes, City ofJanetville Drinking Water System100.00%99.79%
Kawartha Lakes, City ofKing’s Bay Drinking Water System100.00%100.00%
Kawartha Lakes, City ofKinmount Drinking Water System100.00%100.00%
Kawartha Lakes, City ofLindsay Drinking Water System100.00%99.62%
Kawartha Lakes, City ofManilla Drinking Water System100.00%100.00%
Kawartha Lakes, City ofManorview Drinking Water System100.00%100.00%
Kawartha Lakes, City ofMariposa Estates Drinking Water System100.00%100.00%
Kawartha Lakes, City ofNorland Drinking Water System100.00%100.00%
Kawartha Lakes, City ofOmemee Drinking Water System100.00%100.00%
Kawartha Lakes, City ofPinewood Drinking Water System100.00%100.00%
Kawartha Lakes, City ofPleasant Point Drinking Water System100.00%100.00%
Kawartha Lakes, City ofSonya Village Subdivision Drinking Water System100.00%100.00%
Kawartha Lakes, City ofSouthview Estates Drinking Water System100.00%100.00%
Kawartha Lakes, City ofVictoria Place Drinking Water System100.00%100.00%
Kawartha Lakes, City ofWestern Trent/Palmina Drinking Water System100.00%100.00%
Kawartha Lakes, City ofWoodfield Drinking Water System100.00%100.00%
Kawartha Lakes, City ofWoodville Drinking Water System100.00%100.00%
Kenora, City ofKenora Area Drinking Water System98.97%100.00%
Killaloe, Hagarty and Richards, Township ofKillaloe Drinking Water System100.00%100.00%
Killarney, Municipality ofKillarney Drinking Water System92.00%99.54%
Kincardine, Municipality ofArmow Drinking Water System100.00%100.00%
Kincardine, Municipality ofKincardine Drinking Water System96.06%99.86%
Kincardine, Municipality ofScott Point Drinking Water System100.00%98.94%
Kincardine, Municipality ofTiverton Drinking Water System100.00%99.06%
Kincardine, Municipality ofUnderwood Drinking Water System100.00%98.94%
King, Township ofAnsnorveldt Distribution System100.00%99.55%
King, Township ofAnsnorveldt Drinking Water System100.00%100.00%
King, Township ofKing City Distribution System100.00%99.65%
King, Township ofKing City Drinking Water System100.00%100.00%
King, Township ofNobleton Distribution System100.00%100.00%
King, Township ofNobleton Drinking Water System100.00%100.00%
King, Township ofSchomberg Distribution System100.00%100.00%
King, Township ofSchomberg Drinking Water System100.00%100.00%
Kingston, City ofCana Drinking Water System100.00%100.00%
Kingston, City ofKingston Drinking Water System
- King Street
100.00%99.83%
Kingston, City ofKingston Drinking Water System
- Point Pleasant
100.00%100.00%
Kingsville, Town ofKingsville Distribution System100.00%99.70%
Kingsville, Town ofUnion Area Water Supply System82.51%100.00%
Kirkland Lake, Town ofKirkland Lake Drinking Water System100.00%99.88%
Kitchener, City ofKitchener Distribution System100.00%99.80%
Kitchener, City ofRegion of Waterloo Drinking Water System - Kitchener100.00%100.00%
Kitchener, City ofRegion of Waterloo Drinking Water System - Mannheim100.00%100.00%
Lake of Bays, Township ofBirch Glen (Baysville) Drinking Water System100.00%99.81%
Lakeshore, Town ofTown of Lakeshore Drinking Water System - Tecumseh Distribution System100.00%100.00%
Lakeshore, Town ofTown of Lakeshore Drinking Water System - Union Distribution System100.00%99.78%
Lakeshore, Town ofTown of Lakeshore Drinking Water System100.00%99.63%
Lakeshore, Town ofTown of Lakeshore Drinking Water System - Stoney Point100.00%99.88%
Lambton Shores, Municipality ofEast Lambton Shores Distribution System100.00%99.77%
Lambton Shores, Municipality ofWest Lambton Shores Distribution System100.00%100.00%
Larder Lake, Township ofLarder Lake Drinking Water System100.00%100.00%
LaSalle, Town ofTown of Lasalle Distribution System100.00%100.00%
Latchford, Town ofLatchford Drinking Water System95.26%100.00%
Laurentian Hills, Town ofChalk River Drinking Water System100.00%100.00%
Laurentian Valley, Township ofLaurentian Valley Distribution System100.00%99.63%
Leamington, Municipality ofLeamington Distribution System
- Union Distribution System
95.40%100.00%
Leamington, Municipality ofLeamington Distribution System
- Wheatley Distribution System
100.00%100.00%
Leeds and the Thousand Islands, Township ofLansdowne Drinking Water System100.00%100.00%
Lincoln, Town ofBeamsville Distribution System100.00%98.74%
Lincoln, Town ofJordan-Vineland Distribution System100.00%99.02%
London, City ofCity of London Distribution System100.00%99.82%
Loyalist, Township ofBath Drinking Water System100.00%100.00%
Loyalist, Township ofFairfield Drinking Water System100.00%100.00%
Lucan Biddulph, Township ofLucan Biddulph Distribution System100.00%100.00%
Macdonald, Meredith and Aberdeen Additional, Township ofEcho Bay Drinking Water System100.00%100.00%
Machin, Township ofVermilion Bay Drinking Water System100.00%100.00%
Madawaska Valley, Township ofBarry’s Bay Drinking Water System100.00%100.00%
Madoc, Township ofMadoc Drinking Water System97.12%100.00%
Malahide, Township ofMalahide Distribution System100.00%100.00%
Malahide, Township ofPort Burwell Area Secondary Water Supply System95.21%100.00%
Manitouwadge, Township ofManitouwadge Drinking Water System100.00%100.00%
Mapleton, Township ofDrayton Drinking Water System95.41%100.00%
Mapleton, Township ofMoorefield Drinking Water System100.00%100.00%
Marathon, Town ofMarathon Drinking Water System98.36%99.89%
Markham, Town ofMarkham Distribution System86.31%99.64%
Markham/Richmond Hill/ Vaughan, Municipalities ofYork Drinking Water System - York Distribution System100.00%99.95%
Markstay-Warren, Municipality ofMarkstay Distribution System73.89%100.00%
Markstay-Warren, Municipality ofWarren Drinking Water System84.27%99.41%
Marmora and Lake, Municipality ofDeloro Drinking Water System100.00%100.00%
Marmora and Lake, Municipality ofMarmora Drinking Water System95.84%100.00%
Matachewan, Township ofMatachewan Drinking Water System100.00%100.00%
Mattawa, Town ofMattawa Drinking Water System100.00%100.00%
Mattice-Val Côté, Township ofMattice Drinking Water System100.00%99.76%
McDougall, Township ofMcDougall Nobel Distribution System94.62%100.00%
McGarry, Township ofVirginiatown-Kearns Drinking Water System100.00%100.00%
Meaford, Municipality ofLeith Distribution System100.00%100.00%
Meaford, Municipality ofMeaford Drinking Water System96.07%100.00%
Merrickville-Wolford, Village ofMerrickville Drinking Water System100.00%100.00%
Middlesex Centre, Municipality ofBirr Drinking Water System100.00%98.92%
Middlesex Centre, Municipality ofMelrose Drinking Water System100.00%100.00%
Middlesex Centre, Municipality ofMiddlesex Centre Distribution System - Middlesex Centre Distribution System100.00%99.50%
Midland, Town ofMidland Drinking Water System100.00%100.00%
Milton, Town ofCampbellville Drinking Water System100.00%100.00%
Milton, Town ofSouth Halton Drinking Water System - Milton100.00%99.81%
Minden Hills, Township ofLutterworth Pines Drinking Water System100.00%99.02%
Minden Hills, Township ofMinden Drinking Water System98.41%100.00%
Minto, Town ofClifford Drinking Water System98.28%100.00%
Minto, Town ofHarriston Drinking Water System100.00%99.89%
Minto, Town ofMinto Pines Subdivision Drinking Water System100.00%99.24%
Minto, Town ofPalmerston Drinking Water System97.01%100.00%
Mississauga, City ofSouth Peel Distribution System96.99%99.94%
Mississauga, City ofSouth Peel Drinking Water System - Lakeview100.00%99.84%
Mississauga, City ofSouth Peel Drinking Water System - Lorne Park90.89%99.84%
Mississippi Mills, Town ofMississippi Mills Drinking Water System100.00%100.00%
Mono, Town ofCardinal Woods Drinking Water System100.00%100.00%
Mono, Town ofIsland Lake Drinking Water System97.26%100.00%
Montague, Township ofMontague Distribution System84.21%100.00%
Moonbeam, Township ofMoonbeam Drinking Water System100.00%100.00%
Moosonee, Town ofMoosonee Drinking Water System91.40%99.28%
Morris-Turnberry, Municipality ofBelgrave Drinking Water System100.00%99.50%
Mulmur, Township ofMansfield Drinking Water System95.20%100.00%
Muskoka Lakes, Township ofBala (Minto) Drinking Water System96.92%99.80%
Muskoka Lakes, Township ofPort Carling (Ferndale) Drinking Water System100.00%100.00%
Nairn and Hyman, Township ofNairn Centre Drinking Water System100.00%100.00%
New Tecumseth, Town ofAlliston Drinking Water System92.99%99.87%
New Tecumseth, Town ofTottenham Drinking Water System100.00%99.24%
Newbury, Village ofNewbury (West Elgin Area Water Supply) Distribution System100.00%100.00%
Newmarket, Town ofNewmarket Distribution System90.99%99.81%
Newmarket, Town ofYork Drinking Water System - Newmarket100.00%100.00%
Niagara Falls, City ofCity of Niagara Falls Distribution System99.01%99.90%
Niagara Falls, City ofDecew Falls-Niagara Falls Drinking Water System - Niagara Falls91.83%100.00%
Niagara-on-the-Lake, Town ofBevan Heights Distribution System97.70%100.00%
Niagara-on-the-Lake, Town ofNiagara-on -the-Lake Distribution System94.62%99.90%
Nipigon, Township ofNipigon Drinking Water System85.25%100.00%
Norfolk CountyDelhi Drinking Water System100.00%99.80%
Norfolk CountyPort Dover Drinking Water System100.00%100.00%
Norfolk CountyPort Rowan Drinking Water System100.00%99.81%
Norfolk CountySimcoe Drinking Water System100.00%100.00%
Norfolk CountyWaterford Drinking Water System100.00%100.00%
North Bay, City ofNorth Bay Drinking Water System93.79%99.83%
North Dumfries, Township ofAyr Drinking Water System100.00%99.86%
North Dumfries, Township ofBranchton Drinking Water System100.00%100.00%
North Dumfries, Township ofRegion of Waterloo Drinking Water System - Lloyd Brown Distribution System100.00%100.00%
North Dumfries, Township ofRoseville Drinking Water System100.00%98.97%
North Dundas, Township ofChesterville Drinking Water System97.02%100.00%
North Glengarry, Township ofAlexandria Drinking Water System100.00%100.00%
North Glengarry, Township ofGlen Robertson Drinking Water System100.00%100.00%
North Grenville, Municipality ofKemptville Drinking Water System100.00%99.87%
North Huron, Township ofBlyth Drinking Water System100.00%100.00%
North Huron, Township ofWingham Drinking Water System100.00%100.00%
North Middlesex, Municipality ofNorth Middlesex Distribution System82.13%100.00%
North Perth, Municipality ofAtwood Drinking Water System98.16%100.00%
North Perth, Municipality ofGowanstown Subdivision Drinking Water System100.00%100.00%
North Perth, Municipality ofListowel Drinking Water System91.26%100.00%
North Perth, Municipality ofMolesworth Drinking Water System100.00%100.00%
North Stormont, Township ofCrysler Drinking Water System100.00%100.00%
North Stormont, Township ofFinch Drinking Water System100.00%100.00%
North Stormont, Township ofMoose Creek Drinking Water System100.00%100.00%
Northeastern Manitoulin and The Islands, Town ofLittle Current Drinking Water System100.00%100.00%
Northeastern Manitoulin and The Islands, Town ofSheguiandah Drinking Water System100.00%100.00%
Northern Bruce Peninsula, Municipality ofLion’s Head Drinking Water System100.00%99.76%
Norwich, Township ofNorwich Drinking Water System100.00%100.00%
Norwich, Township ofOxford South Drinking Water System96.94%100.00%
Oakville, Town ofSouth Halton Drinking Water System - Burloak100.00%99.71%
Oakville, Town ofSouth Halton Drinking Water System - Oakville100.00%100.00%
Oakville, Town ofSouth Halton Drinking Water System - South Halton Distribution System100.00%99.97%
Oil Springs, Village ofOil Springs Water Distribution System89.39%100.00%
Oliver Paipoonge, Municipality ofRosslyn Village Subdivision Drinking Water System97.19%100.00%
Opasatika, Township ofOpasatika Drinking Water System100.00%100.00%
Orangeville, Town ofOrangeville Drinking Water System91.32%99.94%
Orillia, City ofOrillia Drinking Water System100.00%99.80%
Oro-Medonte, Township ofCanterbury Drinking Water System100.00%100.00%
Oro-Medonte, Township ofCedar Brook Drinking Water System100.00%100.00%
Oro-Medonte, Township ofCraighurst Drinking Water System100.00%100.00%
Oro-Medonte, Township ofHarbourwood Drinking Water System100.00%100.00%
Oro-Medonte, Township ofHorseshoe Highlands Drinking Water System100.00%100.00%
Oro-Medonte, Township ofMaplewood Drinking Water System100.00%100.00%
Oro-Medonte, Township ofMedonte Hills Drinking Water System95.79%99.71%
Oro-Medonte, Township ofRobin Crest Drinking Water System95.79%99.71%
Oro-Medonte, Township ofShanty Bay Drinking Water System95.79%99.70%
Oro-Medonte, Township ofSugar Bush Drinking Water System100.00%100.00%
Oro-Medonte, Township ofWarminster Drinking Water System95.79%98.89%
Oshawa, City ofOshawa-Whitby-Ajax Drinking Water System - Oshawa100.00%99.93%
Otonabee-South Monaghan, Township ofElgeti And Crystal Springs Subdivisions Drinking Water System100.00%100.00%
Otonabee-South Monaghan, Township ofKeene Heights Subdivision Drinking Water System100.00%99.52%
Ottawa, City ofCarp Drinking Water System100.00%99.88%
Ottawa, City ofCentral Drinking Water System - Britannia100.00%99.88%
Ottawa, City ofCentral Drinking Water System - Lemieux Island100.00%100.00%
Ottawa, City ofKings Park Drinking Water System100.00%99.81%
Ottawa, City ofMunster Hamlet Drinking Water System100.00%99.88%
Ottawa, City ofShadow Ridge Drinking Water System100.00%100.00%
Ottawa, City ofVars Drinking Water System100.00%100.00%
Owen Sound, City ofOwen Sound Drinking Water System100.00%100.00%
Parry Sound, Town ofParry Sound Drinking Water System98.21%100.00%
Pelham, Town ofPelham Distribution System100.00%100.00%
Pembroke, City ofPembroke Drinking Water System100.00%99.91%
Penetanguishene, Town ofLepage Subdivision (Penetanguishene) Drinking Water System100.00%99.34%
Penetanguishene, Town ofPayette (Penetanguishene) Drinking Water System99.17%99.60%
Perth East, Township ofMilverton Drinking Water System96.17%100.00%
Perth East, Township ofShakespeare Drinking Water System100.00%100.00%
Perth South, Township ofSebringville Drinking Water System100.00%100.00%
Perth South, Township ofSt. Pauls Drinking Water System100.00%100.00%
Perth, Town ofPerth Drinking Water System98.30%100.00%
Petawawa, Town ofPetawawa Drinking Water System100.00%99.90%
Peterborough, City ofPeterborough Drinking Water System100.00%99.78%
Petrolia, Town ofPetrolia Drinking Water System82.35%100.00%
Pickle Lake, Township ofPickle Lake Drinking Water System98.21%100.00%
Plympton-Wyoming, Town ofPlympton-Wyoming Distribution System91.08%100.00%
Point Edward, Village ofVillage of Point Edward Distribution System100.00%100.00%
Port Colborne, City ofPort Colborne Distribution System100.00%99.88%
Port Colborne, City ofPort Colborne Drinking Water System100.00%100.00%
Port Hope, Municipality ofPort Hope Drinking Water System100.00%100.00%
Powassan, Municipality ofPowassan Drinking Water System97.15%99.39%
Prescott, Town ofPrescott Drinking Water System99.12%100.00%
Prince Edward, County ofAmeliasburgh Hamlet Drinking Water System95.63%96.51%
Prince Edward, County ofConsecon/Carrying Place Distribution System96.30%99.64%
Prince Edward, County ofFenwood Gardens/Rossmore Distribution System86.79%99.38%
Prince Edward, County ofPeats Point Subdivision Drinking Water System91.36%100.00%
Prince Edward, County ofPicton Drinking Water System98.58%99.85%
Prince Edward, County ofWellington Drinking Water System89.48%100.00%
Quinte West, City ofBayside Drinking Water System100.00%100.00%
Quinte West, City ofFrankford-Batawa Drinking Water System100.00%100.00%
Quinte West, City ofTrenton Drinking Water System100.00%99.90%
Rainy River, Town ofRainy River Drinking Water System92.48%99.57%
Ramara, Township ofBayshore Village Subdivision Drinking Water System100.00%100.00%
Ramara, Township ofBrechin & Lagoon City Drinking Water System100.00%100.00%
Ramara, Township ofDavy Drive Subdivision Drinking Water System100.00%99.67%
Ramara, Township ofPark Lane Subdivision Drinking Water System97.28%100.00%
Ramara, Township ofSomerset/ Knob Hill Distribution System100.00%99.54%
Ramara, Township ofSouth Ramara Drinking Water System100.00%100.00%
Ramara, Township ofVal Harbour Subdivision Drinking Water System100.00%100.00%
Red Lake, Municipality ofBalmertown Cochenour Mackenzie Island Drinking Water System100.00%99.87%
Red Lake, Municipality ofMadsen Drinking Water System82.54%100.00%
Red Lake, Municipality ofRed Lake Drinking Water System91.73%99.65%
Red Rock, Township ofRed Rock Drinking Water System95.33%100.00%
Renfrew, Town ofRenfrew Drinking Water System100.00%100.00%
Richmond Hill, Town ofRichmond Hill Distribution System100.00%99.66%
Russell, Township ofRussell Distribution System100.00%99.58%
Sables-Spanish Rivers, Township ofMassey Drinking Water System92.91%100.00%
Sarnia, City ofLambton Area Water Supply System100.00%100.00%
Sarnia, City ofSarnia Distribution System100.00%100.00%
Saugeen Shores, Town ofSaugeen Shores Drinking Water System100.00%99.88%
Sault Ste. Marie, City ofSault Ste. Marie Drinking Water System100.00%99.97%
Schreiber, Township ofSchreiber Drinking Water System100.00%100.00%
Scugog, Township ofBlackstock Drinking Water System100.00%100.00%
Scugog, Township ofGreenbank Drinking Water System98.90%100.00%
Scugog, Township ofPort Perry Drinking Water System97.37%99.91%
Severn, Township ofBass Lake Woodlands Drinking Water System100.00%100.00%
Severn, Township ofColdwater Drinking Water System100.00%99.78%
Severn, Township ofSandcastle Estates Drinking Water System100.00%100.00%
Severn, Township ofSevern Estates Drinking Water System100.00%100.00%
Severn, Township ofWashago Drinking Water System95.87%100.00%
Severn, Township ofWest Shore Drinking Water System100.00%100.00%
Shelburne, Town ofShelburne Drinking Water System97.14%100.00%
Sioux Lookout, Municipality ofHudson Drinking Water System90.95%100.00%
Sioux Lookout, Municipality ofSioux Lookout Urban Drinking Water System100.00%99.39%
Smith-Ennismore- Lakefield, Township ofLakefield Drinking Water System95.85%100.00%
Smith-Ennismore-Lakefield, Township ofWoodland Acres Subdivision Distribution System100.00%100.00%
Smiths Falls, Town ofSmiths Falls Drinking Water System100.00%99.90%
Smooth Rock Falls, Town ofSmooth Rock Falls Drinking Water System95.90%100.00%
South Bruce, Municipality ofMildmay Drinking Water System100.00%100.00%
South Bruce, Municipality ofTeeswater Drinking Water System100.00%99.20%
South Bruce Peninsula, Town ofAmabel-Sauble Drinking Water System100.00%100.00%
South Bruce Peninsula, Town ofForeman Drinking Water System100.00%100.00%
South Bruce Peninsula, Town ofHuron Woods Drinking Water System100.00%99.21%
South Bruce Peninsula, Town ofOliphant Drinking Water System100.00%99.14%
South Bruce Peninsula, Town ofWiarton Drinking Water System100.00%100.00%
South Dundas, Township ofSouth Dundas Regional Drinking Water System96.92%100.00%
South Frontenac, Township ofSydenham Drinking Water System100.00%99.77%
South Glengarry, Township ofGlen Walter Drinking Water System100.00%100.00%
South Glengarry, Township ofLancaster Drinking Water System100.00%100.00%
South Glengarry, Township ofRedwood Estates Drinking Water System100.00%99.49%
South Huron, Municipality ofLake Huron Primary Water Supply System87.91%100.00%
South Huron, Municipality ofSouth Huron Distribution System100.00%99.90%
South River, Village ofSouth River Drinking Water System95.66%100.00%
South Stormont, Township ofLong Sault/Ingleside Regional Drinking Water System100.00%100.00%
South Stormont, Township ofNewington Drinking Water System100.00%100.00%
South Stormont, Township ofSt. Andrews/Rosedale Terrace Distribution System100.00%100.00%
Southgate, Township ofDundalk Drinking Water System100.00%100.00%
Southwest Middlesex, Municipality ofSouthwest Middlesex Distribution System100.00%99.87%
South-West Oxford, Township ofBeachville Drinking Water System100.00%100.00%
South-West Oxford, Township ofBrownsville Drinking Water System96.91%100.00%
South-West Oxford, Township ofDereham Centre Drinking Water System100.00%100.00%
South-West Oxford, Township ofMount Elgin Drinking Water System100.00%100.00%
Southwold, Township ofSouthwold Distribution System86.45%100.00%
Spanish, Town ofSpanish Drinking Water System94.77%100.00%
Springwater, Township ofAnten Mills Drinking Water System100.00%99.69%
Springwater, Township ofDel Trend Subdivision Drinking Water System100.00%100.00%
Springwater, Township ofElmvale Drinking Water System100.00%100.00%
Springwater, Township ofHillsdale Drinking Water System100.00%100.00%
Springwater, Township ofMidhurst Drinking Water System100.00%99.68%
Springwater, Township ofMinesing Drinking Water System100.00%100.00%
Springwater, Township ofPhelpston Drinking Water System100.00%100.00%
Springwater, Township ofSnow Valley Highlands Drinking Water System100.00%99.79%
Springwater, Township ofVespra Downs Subdivision Drinking Water System100.00%100.00%
St. Catharines, City ofDecew Falls-Niagara Falls Drinking Water System - Decew Falls100.00%100.00%
St. Catharines, City ofSt. Catharines Distribution System96.87%99.86%
St. Clair, Township ofSt. Clair Distribution System100.00%100.00%
St. Joseph, Township ofRichards Landing Drinking Water System100.00%100.00%
St. Marys, Town ofSt. Marys Drinking Water System80.79%100.00%
St. Thomas, City ofCity of St. Thomas Distribution System100.00%99.87%
St. Thomas, City ofSt. Thomas Area Secondary Water Supply System100.00%99.29%
Stirling-Rawdon, Township ofStirling Drinking Water System95.63%100.00%
Stratford, City ofStratford Drinking Water System100.00%98.77%
Strathroy-Caradoc, Township ofStrathroy-Caradoc Distribution System - Strathroy Distribution System100.00%100.00%
Tay, Township ofRope Drinking Water System94.44%100.00%
Tay, Township ofVictoria Harbour Drinking Water System100.00%99.74%
Tecumseh, Town ofTecumseh Distribution System100.00%100.00%
Tehkummah, Township ofSouth Baymouth Drinking Water System100.00%100.00%
Temagami, Municipality ofTemagami North Drinking Water System95.30%100.00%
Temagami, Municipality ofTemagami South Drinking Water System100.00%99.75%
Temiskaming Shores, City ofDymond Drinking Water System95.74%100.00%
Temiskaming Shores, City ofHaileybury Drinking Water System93.40%99.83%
Temiskaming Shores, City ofNew Liskeard Drinking Water System100.00%100.00%
Terrace Bay, Township ofTerrace Bay Drinking Water System93.58%99.60%
Thames Centre, Municipality ofDorchester Drinking Water System98.22%100.00%
Thames Centre, Municipality ofThorndale Drinking Water System99.02%99.76%
The Blue Mountains, Town ofThornbury Drinking Water System100.00%100.00%
The Nation, Municipality ofLimoges Drinking Water System79.96%100.00%
The Nation, Municipality ofSt. Isidore Distribution System79.61%100.00%
The North Shore, Township ofPronto East Subdivision Drinking Water System100.00%99.48%
The North Shore, Township ofSerpent River Drinking Water System98.30%100.00%
Thessalon, Town ofThessalon Drinking Water System100.00%100.00%
Thorold, City ofThorold (Decew) Distribution System95.27%100.00%
Thorold, City ofThorold (Port Robinson) Distribution System95.03%100.00%
Thunder Bay, City ofBare Point Road Drinking Water System96.24%99.49%
Tillsonburg, Town ofTillsonburg Drinking Water System90.20%100.00%
Timmins, City ofTimmins Drinking Water System95.80%99.75%
Tiny, Township ofBluewater Drinking Water System100.00%100.00%
Tiny, Township ofCastle Cove Drinking Water System97.23%100.00%
Tiny, Township ofCook’s Lake Drinking Water System100.00%100.00%
Tiny, Township ofGeorgian Bay Estates Drinking Water System100.00%99.53%
Tiny, Township ofGeorgian Sands Drinking Water System94.22%99.42%
Tiny, Township ofLafontaine Drinking Water System100.00%98.32%
Tiny, Township ofLefaive Drinking Water System100.00%99.21%
Tiny, Township ofPennorth Drinking Water System100.00%100.00%
Tiny, Township ofPerkinsfield Drinking Water System100.00%100.00%
Tiny, Township ofRayko Drinking Water System100.00%100.00%
Tiny, Township ofSawlog Bay Drinking Water System100.00%99.24%
Tiny, Township ofTee Pee Point Drinking Water System100.00%100.00%
Tiny, Township ofThunder Bay Drinking Water System96.08%100.00%
Tiny, Township ofVanier Woods Drinking Water System100.00%100.00%
Tiny, Township ofWhip-Poor-Will Drinking Water System95.60%100.00%
Tiny, Township ofWoodland Beach Drinking Water System100.00%100.00%
Tiny, Township ofWyevale Drinking Water System100.00%100.00%
Toronto, City ofCity of Toronto Drinking Water System - F. J. Horgan95.70%100.00%
Toronto, City ofCity of Toronto Drinking Water System - R. L.Clark100.00%100.00%
Toronto, City ofCity of Toronto Drinking Water System - R.C.Harris94.60%99.97%
Toronto, City ofCity of Toronto Drinking Water System - Toronto Distribution System100.00%98.79%
Toronto, City ofCity of Toronto Drinking Water System - Toronto Island99.35%100.00%
Trent Hills, Municipality ofCampbellford Drinking Water System100.00%99.72%
Trent Hills, Municipality ofHastings Drinking Water System100.00%100.00%
Trent Hills, Municipality ofWarkworth Drinking Water System100.00%100.00%
Tweed, Municipality ofTweed Drinking Water System100.00%100.00%
Uxbridge, Township ofUxbridge Drinking Water System100.00%100.00%
Val Rita-Harty, Township ofVal Rita Drinking Water System99.12%100.00%
Vaughan, City ofKleinburg Distribution System100.00%99.25%
Vaughan, City ofKleinburg Drinking Water System100.00%100.00%
Vaughan, City ofVaughan Distribution System100.00%99.69%
Warwick, Township ofTownship of Warwick Distribution System100.00%100.00%
Wasaga Beach, Town ofWasaga Beach Drinking Water System99.19%99.64%
Waterloo, City ofCity of Waterloo Distribution System100.00%99.64%
Waterloo, City ofRegion of Waterloo Drinking Water System - Waterloo99.09%100.00%
Wawa, Municipality ofWawa Drinking Water System100.00%100.00%
Welland, City ofWelland Distribution System100.00%99.85%
Welland, City ofWelland Drinking Water System100.00%99.86%
Wellesley, Township ofLinwood Drinking Water System100.00%100.00%
Wellesley, Township ofSt. Clements Drinking Water System100.00%100.00%
Wellesley, Township ofWellesley Drinking Water System100.00%100.00%
Wellington North, Township ofArthur Drinking Water System100.00%100.00%
Wellington North, Township ofMount Forest Drinking Water System100.00%100.00%
West Elgin, Municipality ofWest Elgin Drinking Water System99.43%100.00%
West Grey, Municipality ofDurham Drinking Water System100.00%100.00%
West Grey, Municipality ofNeustadt Drinking Water System100.00%100.00%
West Lincoln, Township ofSmithville Distribution System94.90%100.00%
West Nipissing, Municipality ofSturgeon Falls Drinking Water System97.95%100.00%
West Nipissing, Municipality ofVerner Drinking Water System91.94%99.83%
West Perth, Municipality ofMitchell Drinking Water System83.49%100.00%
Westport, Village ofWestport Drinking Water System88.60%100.00%
Whitby, Town ofOshawa-Whitby-Ajax Drinking Water System - Whitby100.00%99.92%
Whitchurch-Stouffville, Town ofBallantrae-Musselman Lake Distribution System100.00%100.00%
Whitchurch-Stouffville, Town ofBallantrae-Musselman’s Drinking Water System100.00%100.00%
Whitchurch-Stouffville, Town ofStouffville Distribution System100.00%99.87%
Whitchurch-Stouffville, Town ofYork Drinking Water System - Stouffville100.00%100.00%
White River, Township ofWhite River Drinking Water System100.00%99.75%
Whitewater Region, Township ofBeachburg Drinking Water System100.00%100.00%
Whitewater Region, Township ofCobden Drinking Water System100.00%100.00%
Whitewater Region, Township ofHaley Drinking Water System100.00%100.00%
Wilmot, Township ofFoxboro Drinking Water System100.00%100.00%
Wilmot, Township ofNew Dundee Distribution System100.00%100.00%
Wilmot, Township ofNew Dundee Drinking Water System100.00%100.00%
Wilmot, Township ofNew Hamburg-Baden Distribution System100.00%100.00%
Wilmot, Township ofRegion of Waterloo Drinking Water System - Mannheim Village96.24%100.00%
Wilmot, Township ofRegion of Waterloo Drinking Water System - New Hamburg- Baden99.32%100.00%
Wilmot, Township ofRegion of Waterloo Drinking Water System - Shingletown95.12%100.00%
Wilmot, Township ofSt. Agatha Distribution System100.00%100.00%
Windsor, City ofCity of Windsor Drinking Water System100.00%99.86%
Woodstock, City ofWoodstock Drinking Water System98.31%99.84%
Woolwich, Township ofConestogo Golf Distribution System100.00%100.00%
Woolwich, Township ofConestogo Golf Drinking Water System100.00%100.00%
Woolwich, Township ofConestogo Plains Distribution System100.00%100.00%
Woolwich, Township ofConestogo Plains Drinking Water System100.00%100.00%
Woolwich, Township ofElmira-St. Jacobs-Breslau Distribution System - Breslau Distribution System100.00%99.76%
Woolwich, Township ofElmira-St. Jacobs-Breslau Distribution System - Elmira-St. Jacobs Distribution System100.00%99.55%
Woolwich, Township ofHeidelberg Distribution System97.42%100.00%
Woolwich, Township ofHeidelberg Drinking Water System100.00%100.00%
Woolwich, Township ofMaryhill Drinking Water System
- Maryhill
100.00%100.00%
Woolwich, Township ofMaryhill Drinking Water System - Maryhill Village Heights100.00%100.00%
Woolwich, Township ofMaryhill Heights Distribution System95.21%100.00%
Woolwich, Township ofMaryhill Isley Distribution System100.00%100.00%
Woolwich, Township ofWest Montrose Distribution System100.00%100.00%
Woolwich, Township ofWest Montrose Drinking Water System100.00%100.00%
Zorra, Township ofEmbro Drinking Water System96.92%100.00%
Zorra, Township ofLakeside Drinking Water System95.59%100.00%
Zorra, Township ofThamesford Drinking Water System95.72%100.00%

1 Only municipal residential drinking water systems that supply drinking water are required to collect and submit samples for testing. The five drinking water systems that have agreements in place to have their water supplied by other municipal residential drinking water systems do not collect and submit samples for testing.

Appendix 2: Status of corrosion control plans in 2013-14
MunicipalityDate municipality identified for corrosion controlCorrosion control strategyStatus
Gananoque, The Corporation of the Separated Town ofOctober 15,
2008
  • Lead service line replacement
  • Use of corrosion inhibitor
  • Corrosion control plan – implementation underway
Hamilton, City ofOctober 15,
2008
  • Pilot scale study to evaluate the use of a corrosion inhibitor
  • Corrosion control plan – implementation underway
  • Full scale use of a corrosion inhibitor scheduled for 2014
London, The Corporation of the City ofOctober 15,
2008
  • Lead service line replacement
  • pH adjustment of water
  • Public awareness/outreach
  • Corrosion control plan – implementation underway
  • Lead service line replacement ongoing
  • Reduced lead levels confirmed
Red Lake, The Corporation of the Municipality ofOctober 15,
2008
  • pH adjustment of water
  • Corrosion control plan – implementation underway
  • Reduced lead levels confirmed
Sioux Lookout, The Corporation of the Municipality ofOctober 15,
2008
  • pH adjustment of water
  • Corrosion control plan – implementation underway
  • Reduced lead levels confirmed
Smiths Falls, The Corporation of the Separated Town ofOctober 15,
2008
  • pH adjustment of water
  • Corrosion control plan – implementation underway
  • Reduced lead levels confirmed
Terrace Bay, The Corporation of the Township ofOctober 15,
2008
  • Use of a corrosion inhibitor
  • Corrosion control plan – implementation underway
Thunder Bay, The Corporation of the City ofOctober 15,
2008
  • Lead service line replacement
  • Cleaning and rehabilitation of older watermains
  • pH adjustment of water
  • Corrosion control plan – implementation underway
  • Lead service line replacement ongoing
Windsor, City ofOctober 15,
2008
  • Pilot scale study to evaluate the use of a corrosion inhibitor
  • Lead service line replacement
  • Corrosion control plan – implementation underway
  • Lead service line replacement ongoing
  • Full scale use of a corrosion inhibitor scheduled for 2014
Ear Falls, The Corporation of the Township ofApril 1, 2009
  • pH adjustment of water
  • Corrosion control plan – implementation underway
  • Reduced lead levels confirmed
Toronto, City ofOctober 15,
2009
  • Lead service line replacement
  • Use of a corrosion inhibitor
  • Corrosion control plan – implementation underway
  • Lead service line replacement ongoing
Guelph, The Corporation of the City ofOctober 15,
2008
  • Lead service line replacement
  • Lead service line replacement ongoing
Lucan Biddulph, The Corporation of the Township ofOctober 15,
2008
  • Lead service line replacement
  • Lead service line replacement completed
Owen Sound, The Corporation of the City ofOctober 15,
2008
  • Lead service line replacement
  • Lead service line replacement completed
Sarnia, The City ofOctober 15,
2008
  • Lead service line replacement
  • Lead service line replacement ongoing
Welland, The Corporation of the City ofOctober 15,
2008
  • Lead service line replacement
  • Lead service line replacement ongoing
Woolwich, The Corporation of the Township ofOctober 15,
2009
  • Lead service line replacement
  • Lead service line replacement ongoing
Arnprior, The Corporation of the Town ofOctober 15,
2008
  • Treatment plant upgrades
  • Completed modifications to its treatment process, undertook additional community lead sampling and will be submitting a corrosion control plan to the ministry
Brantford, The Corporation of the City ofOctober 15,
2008
  • Treatment plant upgrades
  • Lead service line replacement
  • Pursuing an alternative lead control strategy to replace lead service lines
Sault Ste. Marie, City ofOctober 15,
2008
  • pH adjustment of water
  • Use of a corrosion inhibitor
  • Corrosion control plan is on hold while the city is evaluating additional actions and/or upgrades to their water treatment process and system
Appendix 3: Summary of municipal residential drinking water systems receiving contravention orders as a result of an inspection in 2013-14
Drinking water system ownerDrinking water system nameDate order issuedOrder synopsis
Blind River, The
Corporation of the Town of
Blind River Drinking Water SystemMay 15, 2014
  • Provide written confirmation that employees working in the distribution system are provided with the Ministry of the Environment and Climate Change’s “Certification Guide for Operators and Water Quality Analysts of Drinking Water Systems (dated April 2010)”, and the American Water Works Association’s Standard C651-05: “Disinfecting Water Mains”.
  • Provide written confirmation that at least one distribution staff has registered for the Walkerton Clean Water Centre course entitled “Entry-Level Drinking Water Operator Course”.
  • Provide written confirmation that a licensed operator will be present when required, prior to work being performed in the distribution system.
Greenstone, The Corporation of the
Municipality of
Nakina Drinking Water SystemDecember 13,
2013
  • Submit a review of the alarms (i.e. low residual chlorine, turbidity and low level in the clearwell) including the alarms that were activated, the value/reading when activated, the time of the alarm, and the person who acknowledged the alarm.
  • Submit a review of whether there were any alarms that did not work as intended.
  • Submit a review of the after-hours alarms and related call-out(s), including the person(s)/location(s) contacted and the time of the call.
  • Provide records of the adjustments made to the low level alarm set-point for the clearwell.
Appendix 4: Summary of municipal residential drinking water systems receiving preventative measures orders in 2013-14
Drinking water system ownerDrinking water system nameDate order issuedOrder synopsis
Sioux Lookout, The Corporation of the Municipality ofSioux Lookout Urban Drinking Water SystemNovember 29, 2013
  • Temporary relief from regulatory requirements was provided during plant upgrades. The operator requested relief from continuous monitoring of post-clearwell residual chlorine as the computers controlling the automation were not fully operational.
  • This included allowing the operator to manually collect grab samples once every 30 minutes and record the date, time and name of the individual conducting the tests in place of the continuous monitoring equipment.
Appendix 5: Summary of municipal residential drinking water system convictions - April 1, 2013 to March 31, 20141
Owner and/ or operator of drinking water systemSystem nameSynopsisCharges laidConvictionFine
Atikokan, The Corporation of the Town ofAtikokan Drinking Water SystemFailing to comply with a Provincial Officer’s Order, failing to operate the drinking system in accordance with the Certificate of Approval and failing to provide written notice of adverse water qualityFebruary 6, 2013June 28,
2013
$18,000
Westport, The Corporation of the Village ofWestport Drinking Water SystemFailing to ensure that every operator employed in the subsystem held a certificate applicable to that type of subsystemJuly 29,
2013
January 8,
2014
$3,500
Veolia Water Canada Inc.Carriage Lane and Harbour Lights Drinking Water SystemsFailing to ensure that every operator employed in the subsystem held a certificate applicable to that type of subsystemJanuary 25, 2013January 21,
2014
$30,000
Total $51,500

1 Conviction statistics in this table reflect the year in which the conviction took place, not the year the offence was committed.

Appendix 6: Summary of non-municipal year-round residential drinking water system convictions – April 1, 2013 to March 31, 20141
Location of systemSynopsisCharges laidConvictionFine
7 Cochrane Lane Mobile Home Well SupplyAn individual was convicted for offences that relate to failing to ensure water treatment equipment was in operation whenever water was being supplied, and failing to ensure that all sampling and testing for microbiological and chemical parameters was carried outJuly 10,
2013
February 24, 2014$4,000.00
Crystal Beach Resort Well SupplyA legal entity and an individual were convicted for offences that relate to hindering a provincial officer in the performance of his/her duties, failing to ensure that prepared reports were available during inspection, and failing to provide documents to the ministry by a specific dateJuly 11,
2013
March 18,
2014
$12,000.00
Sunshine Motel & RV Centre Well SupplyAn individual was convicted for failing to comply with a Provincial Officer’s Order to perform specified microbiological samplingNovember 21, 2012September 16, 2013$2,500.00
Maple Grove Trailer Park Well SupplyA legal entity and two individuals were convicted for offences that relate to failing to ensure that drinking water treatment equipment was operated in compliance with the regulatory requirementsMarch 14,
2013
August 12,
2013
$9,500.00
Parkwood Villa Well SupplyAn individual was convicted for failing to comply with a Provincial Officer’s Order by not providing the name of the certified operator of the system by a specified dateOctober 15, 2012April 5,
2013
$3,500.00
All Season’s Trailer Park Well SupplyAn individual was convicted for offences that relate to the operation of a drinking water system not in compliance with regulatory requirements and failing to ensure that the drinking water system was operated by persons having the training or expertise for their operating functionsFebruary 4, 2013June 27,
2013
$5,000.00
Total $36,500.00

1 Conviction statistics in this table reflect the year in which the conviction took place, not the year the offence was committed.

Appendix 7: Summary of systems serving designated facilities convictions – April 1, 2013 to March 31, 20141
Location of systemSynopsisCharges laidConvictionFine
Dorion Bible Camp Well SupplyA legal entity was convicted for offences that relate to failing to provide adequate equipment to provide primary disinfection, failing to report improperly disinfected water and failing to immediately take corrective actions and restore primary disinfectionJanuary 31, 2013August 16,
2013
$6,000.00
Camp Couchiching Water Treatment PlantA legal entity was convicted for offences that relate to failing to collect the required number of microbiological samplesJuly 9,
2013
November 25, 2013$1,500.00
Camp Smitty Eganville Water Supply SystemA legal entity was convicted for offences that relate to failing to ensure a drinking water system was operated by a properly certified or trained personAugust 29, 2013January 24,
2014
$4,800.00
Savant Lake Public School Well SupplyA legal entity was convicted for failing to immediately report a prescribed adverse result of a drinking water testJuly 8,
2013
November 29, 2013$3,000.00
Upsala Public School Well SupplyA legal entity was convicted for offences that relate to failing to ensure that water treatment equipment was in operation whenever water was being supplied, failing to ensure that a drinking water system was operated by persons having the training or expertise for their operating functions and failing to ensure that a water sample was taken at least every day in the treatment processJuly 8,
2013
November 29, 2013$9,000.00
Camp Frenda Water Treatment PlantA legal entity was convicted for offences that relate to failing to report an observation that a drinking water system was providing users drinking water that had not been disinfected in accordance with the ministry’s “Procedure for Disinfection of Drinking Water in Ontario”July 9,
2013
March 18,
2014
$7,000.00
Camp Kwasind Well SupplyA legal entity was convicted for offences that relate to failing to comply with a prescribed maintenance schedule and failing to ensure a number of regularly prescribed distribution samples were takenJuly 9,
2013
October 29, 2013$8,000.00
Camp Muskoka Well SupplyA legal entity and two individuals were convicted for offences that relate to failing to ensure that at all times and at all locations within the drinking water distribution system, water treatment equipment was operated so that when providing chlorination, free residual chlorine was never less than 0.05 milligrams per litre, and failing to immediately report, on separate occasions, a prescribed adverse result of less than 0.05 milligrams per litre, and for failing to ensure that every test was conducted by a trained personFebruary 6, 2013August 13,
2013
$9,600.00
Bernier Stokes Elementary School Well SupplyA legal entity was convicted for offences that relate to failing to properly operate and maintain a drinking water system and failing to notify the ministry of inadequately disinfected drinking waterAugust 28, 2013January 31,
2014
$13,500.00
Total $62,400.00

1 Conviction statistics in this table reflect the year in which the conviction took place, not the year the offence was committed.

Appendix 8: Disciplinary actions taken against certified operators in 2013-2014
Operator:Reason:Action taken:
#11While designated as the overall responsible operator, the operator repeatedly failed to report adverse test results of residual chlorine below 0.05 milligrams per litre within the distribution system, falsified log entries, and knowingly provided false information to a provincial officer.
  • Revoked operator’s Class 2 Water Distribution and Supply Certificate.
  • Operator was barred from holding future Drinking Water Certificates.
#21Operator failed to report adverse results of residual chlorine below 0.05 milligrams per litre within the distribution system to the Ministry of the Environment and Climate Change and Ministry of Health and Long-Term Care.
  • Suspended operator’s Class 2 Water Distribution certificate for three years.
#31Operator failed to report adverse results of residual chlorine below 0.05 milligrams per litre within the distribution system to the Ministry of the Environment and Climate Change and Ministry of Health and Long-Term Care.
  • Suspended operator’s Class 1 Water Distribution certificate for three years.
#4Operator was dismissed from employment for repeatedly falsifying drinking water records and failing to adequately sample the drinking water.
  • Revoked operator’s Class 1 Water Treatment certificate.
#5Operator was dismissed from employment for repeatedly falsifying drinking water records and failing to adequately sample the drinking water.
  • Revoked operator’s Class 2 Water Treatment and Class 1 Water Distribution and Supply certificates.
#61Operator failed to collect microbiological samples following watermain repairs and was operating without a valid drinking water certificate.
  • The Director issued the operator a written reprimand.
#71Operator failed to collect microbiological samples following watermain repairs and was operating without a valid drinking water certificate.
  • The Director issued the operator a written reprimand.

1 In addition to the disciplinary actions described above, the operators were convicted under the Safe Drinking Water Act and fined between $1,000 and $15,000.


1 There were 665 municipal residential drinking water systems in 2013-14. Five systems that received their water from another municipal residential drinking water system had their samples represented within the samples collected and submitted by municipal residential drinking water systems that supplied water to them.

2 In 2013-14, some non-municipal year-round residential drinking water systems ceased to operate and/or data was not provided to the ministry.

3 The number of designated facilities that were registered in 2013-14 was less than those that submitted samples for the following reasons: some systems ceased to operate and/or data was not provided to the ministry, while some received drinking water for their cistern from municipal residential drinking water systems which carried out the required sampling on their behalf. Sampling was not required for those systems that posted notices advising people not to drink the water.

4 Chief Medical Officer of Health from September 2014 to March 2015.

5 The reported percentage of finalized risk assessments will fluctuate as new small drinking water systems are built/ come into use, or discontinue operation. The proportion of systems categorized as high, moderate or low risk may also fluctuate. While an initial assessment may result in a high risk categorization, a reassessment may reduce he level of risk if, for example, recommended improvements are taken to reduce the system’s risk. Similarly, a system may need to have another risk assessment, for example, if the water source and/or system’s integrity has been affected by adverse weather events and/or system modifications are made, to determine if the risk level has changed.