Change of Address on a Driver’s Licence
Go to the start page to change your address online
Before you change the address on your driver's licence, read the following information to learn about the service and the required documents and information you will need.
Basic Information
Other Address Change Options
What You Will Need to Change Your Address
How Will I Be Notified of Change?
How to Contact Us
Collection of Personal Information
Basic Information
All licensed drivers and vehicle owners in Ontario are required by law, under the Highway Traffic Act, to notify the Ministry of Transportation within six days of any change of current address. It is important that the Ministry have your current address for any direct communication with you.
Changing your address online is a quick, convenient and secure way to advise the Ministry of Transportation that your address information has changed.
With this transaction, you can change your address on your Driver's Licence and Vehicle Registration. A change of address will apply to both your Driver's Licence and Vehicle Registration.
Please be advised that a new vehicle registration will not be issued. If you require a new Vehicle Registration, please visit your nearest Driver and Vehicle Licence Issuing Office (Driver and Vehicle Licence Issuing Office)
There is no charge for this service.
Other Address Change Options
If you do not wish to change your address using this service, please choose one of the links below for information about other address change options.
- You can visit a Driver and Vehicle Licence Issuing office.
- You can visit one of the ServiceOntario Kiosks. They are similar to automated teller machines and provide extended hours of service.
- You can mail in your change of address in writing or by completing a change of address stub from your Vehicle Registration or original Driver's Licence carrier document.
What You Will Need to Change Your Address
Before you change your address online, you will need:
- Your Driver's Licence or Registrant Identification Number (RIN).
- Your postal code last reported to the Ministry of Transportation.
- Your new address including street number, street name, apartment number or lot, concession (if applicable), township and rural route, city and postal code. The Ministry requires a complete residential address--a post office box alone is not sufficient.
If I update my address information using the Online Service, will I be notified of the change?
The Confirmation page displayed at the end of the transaction will indicate whether your transaction was processed successfully or unsuccessfully.
A new Driver's Licence will be mailed to you within approximately four to six weeks, if applicable. When you receive your new licence, please confirm the information is correct before destroying your old one.
If you do not receive your new Driver's Licence within 8 weeks, please call the Ministry of Transportation at 1-800-387-3445 or (416) 235-2999 (Toronto).
How to Contact Us
For any questions about changing your address with the Ministry of Transportation, please call 1-800-387-3445 or 416-235-2999 (Toronto), 8:30 a.m. - 5 p.m., Monday to Friday.
Collection of Personal Information
Personal information is collected on behalf of the Ministry of Transportation under the authority of section 205 of the Highway Traffic Act. The information is used for the administration of the Ministry’s driver, vehicle and carrier programs.
Residential address information collected is not available to the general public. Only “Authorized Requesters” who have been approved and have entered into a contractual agreement with the Ministry may obtain residential address information for the purposes set out below:
- Safety recalls by auto manufacturers
- Law enforcement
- For use by lawyers, process servers, bailiffs and private investigators for legal purposes related to the justice system including:
- Service of legal documents
- Investigations which may give rise to legal proceedings
- Locating persons in connection with claims/litigation/motor vehicle collisions
- Repossession of assets
- Verification of information by financial institutions
- Collection of debts resulting from failure to pay amounts owing to:
- Road toll authorities
- Financial institutions
- Government (including courts)
- Municipal and private parking authorities
- Toll collection (e.g. 407-ETR)
- Key tag service (War Amps)
- Automobile insurance purposes (e.g. claims and underwriting)
- Parking violations (private, municipal and government parking)
- Government use for program delivery where authorized by statute
Enquiries regarding the collection of personal information should be directed:
By Telephone To:
Team Manager
ServiceOntario Contact Centre
Tel: (416) 235-2999 or 1-800-387-3445
In Writing To:
Ministry of Transportation
Supervisor, Special Enquiry Unit
Licensing Administration and Support Office
Main Floor, Room 178, Building A
2680 Keele Street
Downsview, Ontario M3M 3E6
Fax: (416) 235-4414
Electronically
Email/Feedback form on Ministry website (link opens a new window)
See also: "You and Your Personal Information at MTO" (link opens a new window)
Ministry of Transportation, October 2009
Services for Residents
Residents