Frequently asked questions: general
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A ONe-key ID is a unique electronic credential that allows you to securely access ONe-Key enabled government services. ONe-Key services include: Accessibility Compliance Reporting (ACR) Developmental Services Consolidated Information System Employment Ont
You can search for Ontario government offices contact information and the Government of Ontario employee telephone directory though INFO-GO online.
You can find books, maps and other government publications at ServiceOntario Publications. Our catalogues include: Occupational Health and Safety Building Codes and Guides Agricultural Publications MTO Driver's Handbook Series Ontario Parks Store Hea
Under normal circumstances you should not be charged for the transaction. However, should you realize that you have been charged, please contact ServiceOntario for information regarding a refund: Toll Free: 1-800-267-8097 Toronto: 416-326-1234 TTY Toll Fr
The Vendor of Record arrangement is an approved list of individuals and businesses (i.e. vendors) that have been pre-qualified to become service providers to operate private ServiceOntario centres. The pre-qualification was done through an open, competiti
A private ServiceOntario centre is an office that is operated by an independent business owner (i.e. a service provider), under contract with the Ministry of Government Services, and provides most health card, and driver and vehicle services.
Our online services are designed to be compatible with a variety of browsers and operating systems. Check the table below to use the browser that works best for you. Browser Requirements Online Service Recommended Browsers accessibility parking permit app
Opportunities to operate a private ServiceOntario centre usually become available when ServiceOntario’s contract with an existing service provider terminates, or when customer service demands exceed the capacity of the current ServiceOntario centres in a
The service location finder is a search tool to help you find many Ontario government services and our ServiceOntario centres. The search results will display service details, information about your service options and a map view of location for direction
Open, competitive procurement processes are used when awarding provincial government contracts for products and services. ServiceOntario established this Vendor of Record arrangement to significantly reduce the amount of time it takes to procure new servi