Frequently asked questions: general
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Français Under normal circumstances you should not be charged for the transaction. However, should you realize that you have been charged, please contact ServiceOntario for information regarding a refund: Toll Free: 1-800-267-8097 Toronto: 416-326-1234 TT
Français The Vendor of Record arrangement is an approved list of individuals and businesses (i.e. vendors) that have been pre-qualified to become service providers to operate private ServiceOntario centres. The pre-qualification was done through an open,
Français A private ServiceOntario centre is an office that is operated by an independent business owner (i.e. a service provider), under contract with the Ministry of Government Services, and provides most health card, and driver and vehicle services.
Français Our online services are designed to be compatible with a variety of browsers and operating systems. Check the table below to use the browser that works best for you. Browser Requirements Online Service Recommended Browsers accessibility parking p
Français Opportunities to operate a private ServiceOntario centre usually become available when ServiceOntario’s contract with an existing service provider terminates, or when customer service demands exceed the capacity of the current ServiceOntario cent
Français The service location finder is a search tool to help you find many Ontario government services and our ServiceOntario centres. The search results will display service details, information about your service options and a map view of location for
Français Open, competitive procurement processes are used when awarding provincial government contracts for products and services. ServiceOntario established this Vendor of Record arrangement to significantly reduce the amount of time it takes to procure
Français You are able to search by keyword or browse by category by choosing a main category, a sub-category and an associated service.
Français If ServiceOntario initiates a new open, competitive process by issuing a Request for Proposals (RFP) regarding private ServiceOntario centres, the Request for Proposals will be available through (MERX), the online tendering system used by the Gov
Français You can use our service location finder to search for a ServiceOntario centre. Under the Quick Search option, choose the Visit a Centre button. You can then enter your postal code or municipality to see a map of the nearest service locations and