Expenditure Estimates for Ombudsman Ontario (2022-23)
The 2022-23 Estimates set out details of the operating and capital spending requirements of ministries and legislative offices for the year starting on April 1, 2022.
Summary
The Ombudsman of Ontario is an Officer of the Provincial Legislature who is independent of government and political parties. The Ombudsman's job is to ensure government accountability through effective oversight of the administration of government services. The Ombudsman's authority to investigate complaints is set out in the Ombudsman Act.
Individuals may contact the Office of the Ombudsman to lodge a complaint through multiple avenues. Complaints can be received in person, in writing, via toll-free telephone, email, or online complaint form. The Office provides extensive information about its operations and specific investigations in both English and French, on its website.
Program summary
| Vote | Program | Estimates | Estimates | Difference | Actual |
|---|---|---|---|---|---|
Operating expense | |||||
| 2301 | Ombudsman Ontario Program | $31,280,100 | $30,468,600 | $811,500 | $23,080,167 |
| Total operating expense to be voted | $31,280,100 | $30,468,600 | $811,500 | $23,080,167 | |
| Total operating expense | $31,280,100 | $30,468,600 | $811,500 | $23,080,167 | |
| Total including consolidation & other adjustments | $31,280,100 | $30,468,600 | $811,500 | $23,080,167 | |
| Total operating and capital including consolidation and other adjustments (not including assets) | $31,280,100 | $30,468,600 | $811,500 | $23,080,167 | |
Ombudsman Ontario Program - vote 2301
The Ombudsman is an officer of the Legislature whose mandate is set out in the Ombudsman Act. The Ombudsman promotes fairness, accountability and transparency in the public sector by investigating complaints and systemic issues within his jurisdiction, and making recommendations to improve the administration of public policy, programs and services.
The Ombudsman resolves and investigates complaints about provincial government ministries, corporations, agencies, boards, commissions and tribunals (with some exceptions), as well as French language services, child protection services, municipalities, universities and school boards.
During the 2021-2022 fiscal year, the Office of the Ombudsman received more than 25,000 complaints. The Office’s approved staff complement in 2021-2022 was 186 FTEs.
Vote summary
Standard account by item and sub-items
| Vote- item number | Standard account by item and sub-items | Amount |
|---|---|---|
Operating expense | ||
| 2301-1 | The Ombudsman | |
Salaries and wages | $18,693,500 | |
Employee benefits | $4,468,900 | |
Transportation and communication | $1,520,500 | |
Services | $5,766,800 | |
Supplies and equipment | $830,400 | |
| Total operating expense to be voted | $31,280,100 | |
| Total operating expense for Ombudsman Ontario Program | $31,280,100 | |