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Accessibility accommodations at ServiceOntario locations

If you are visiting a ServiceOntario location and require an accommodation, please contact us to discuss your request prior to your arrival by emailing ServiceOntario Accessibility Requests.

It may take 2 to 3 days to make the necessary arrangements.

Phone numbers

Our call centres are open Monday to Friday: 8:30 a.m. to 5:00 p.m.

Accessibility

If you need information or communication supports in a different format, please let us know by using the phone numbers or contact form on this page.

Learn more about our policy on providing accessible customer service opens link in a new window to persons with disabilities.

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we will contact you by letter if we need personal or financial information

Your privacy matters

Your personal information is being collected in order to respond to your inquiry. Your inquiry/personal information will be forwarded to the appropriate ministry(s) for response and will be used to respond to your inquiry. Some of the non-identifying information shared will be used by Cabinet Office and/or ServiceOntario to measure performance and improve our services. Your information will not be placed on mailing lists or released to any third party, except as may be authorized by law.

For questions on how personal information collected on this page will be used, please see our privacy statement opens link in a new window .