Contact us: After you apply for OSAP

There are many ways to contact us.

Students in Ontario

Public college and university

Contact the financial aid office at your school with questions about OSAP if you attend a public college or university in Ontario.

Private and other schools

Contact your school directly with questions about OSAP.

Students outside Ontario

Contact the ministry's Student Financial Assistance Branch with questions about OSAP if you go to a school outside Ontario.
Ministry contacts:

McGill University or Concordia University students can contact their financial aid office for questions about OSAP.
 McGill or Concordia contacts

National Student Loans Service Centre

Contact the National Student Loans Service Centre (NSLSC) with questions about your loan debt and repayment or to provide updated bank information.
NSLSC Contacts

Social media 


If you need information or communication supports in a different format, please let us know by using the phone numbers or contact form on this page.

Learn more about our policy on providing accessible customer service  to persons with disabilities.

Send us an email

Please do not include any personal or financial information.
Would you like a reply?
Would you like a reply?
Read the service standards for how long it will take to get a reply.

Optional information

We will contact you by letter if we need personal or financial information.

Your privacy matters

Your personal information is being collected in order to respond to your inquiry. Your inquiry/personal information will be forwarded to the appropriate ministry(s) for response and will be used to respond to your inquiry. Some of the non-identifying information shared will be used by Cabinet Office and/or ServiceOntario to measure performance and improve our services. Your information will not be placed on mailing lists or released to any third party, except as may be authorized by law.

For questions on how personal information collected on this page will be used, please read our privacy statement.