Summary

The Ministry of Public and Business Service Delivery (MPBSD) delivers vital programs, services, and products to the people and businesses of Ontario, as well as to ministries across the Ontario Public Service (OPS), provincial agencies, and the Broader Public Sector (BPS). Services are managed and delivered through MPBSD’s business lines: Enterprise Information, Privacy, Archives and Digital Delivery Program, Enterprise Business and Financial Services, ServiceOntario, Consumer Services, Government Services Integration Cluster, and Enterprise Information Technology Services.

Ministry Program Summary

Vote Program

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense
1801 Ministry Administration Program $32,353,800 $32,183,200 $170,600 $31,462,548
1809 Enterprise Information, Privacy, Archives and Digital Delivery Program $90,179,800 $68,568,800 $21,611,000 $42,388,827
1811 Enterprise Business and Financial Services $157,758,600 $217,477,400 ($59,718,800) $159,755,975
1814 ServiceOntario Program $235,567,700 $238,666,200 ($3,098,500) $258,028,711
1816 Consumer Services $17,929,900 $18,153,900 ($224,000) $21,359,753
1817 Government Services Integration Cluster $72,862,300 $82,099,300 ($9,237,000) $73,786,940
1821 Enterprise Information Technology Services Program $183,823,900 $156,113,100 $27,710,800 $147,308,535
  Total operating expense to be voted $790,476,000 $813,261,900 ($22,785,900) $734,091,289
  Statutory appropriations $322,865,287 $18,871,014 $303,994,273 $8,445,268
  Ministry total operating expense $1,113,341,287 $832,132,914 $281,208,373 $742,536,557
  Consolidation adjustment - Financial Services Regulatory Authority of Ontario - - - ($257,675)
  Consolidation adjustment - General Real Estate Portfolio ($9,799,300) - ($9,799,300) -
  Total including consolidation & other adjustments $1,103,541,987 $832,132,914 $271,409,073 $742,278,882

Operating assets
1811 Enterprise Business and Financial Services $170,002,000 $250,002,000 ($80,000,000) $200,573,374
1816 Consumer Services $1,000 $1,000 - -
1817 Government Services Integration Cluster $1,224,000 $1,224,000 - $971,335
1821 Enterprise Information Technology Services Program $35,000,000 $30,000,000 $5,000,000 $31,572,113
  Total operating assets to be voted $206,227,000 $281,227,000 ($75,000,000) $233,116,822
  Ministry total operating assets $206,227,000 $281,227,000 ($75,000,000) $233,116,822

Capital expense
1801 Ministry Administration Program $1,000 $1,000 - -
1809 Enterprise Information, Privacy, Archives and Digital Delivery Program $2,860,300 $2,963,200 ($102,900) $3,060,643
1811 Enterprise Business and Financial Services $3,000 $4,000 ($1,000) -
1814 ServiceOntario Program $1,000 $1,000 - -
1816 Consumer Services $2,000 $2,000 - -
1817 Government Services Integration Cluster $2,000 $2,000 - -
1821 Enterprise Information Technology Services Program $9,784,600 $9,447,600 $337,000 $9,180,733
  Total capital expense to be voted $12,653,900 $12,420,800 $233,100 $12,241,376
  Statutory appropriations $23,227,500 $21,953,500 $1,274,000 $15,263,279
  Ministry total capital expense $35,881,400 $34,374,300 $1,507,100 $27,504,655
  Consolidation adjustment - General Real Estate Portfolio ($8,783,600) - ($8,783,600) -
  Total including consolidation & other adjustments $27,097,800 $34,374,300 ($7,276,500) $27,504,655

Capital assets
1809 Enterprise Information, Privacy, Archives and Digital Delivery Program $7,837,100 $1,000 $7,836,100 -
1811 Enterprise Business and Financial Services $4,000 $4,000 - $758,812
1814 ServiceOntario Program $14,172,000 $6,608,400 $7,563,600 $9,131,045
1816 Consumer Services $1,000 $1,000 - -
1817 Government Services Integration Cluster $1,000 $1,000 - -
1821 Enterprise Information Technology Services Program $51,514,000 $53,214,000 ($1,700,000) $55,741,235
  Total capital assets to be voted $73,529,100 $59,829,400 $13,699,700 $65,631,092
  Statutory appropriations $1,000 - $1,000 -
  Ministry total capital assets $73,530,100 $59,829,400 $13,700,700 $65,631,092
  Ministry total operating and capital including consolidation and other adjustments (not including assets) $1,130,639,787 $866,507,214 $264,132,573 $769,783,537

Reconciliation to previously published data

Operating expense

Estimates
2022-23

Actual
2021-22
Total operating expense previously published footnote 1 $1,234,203,014 $1,164,844,245
Government reorganization    

Transfer of functions from other Ministries

 $51,925,800 $32,184,534

Transfer of functions to other Ministries

 ($453,995,900) ($454,492,222)
Restated total operating expense $832,132,914 $742,536,557
Capital expense

Estimates
2022-23

Actual
2021-22
Total capital expense previously published footnote 2 $134,515,500 $125,172,230
Government reorganization    

Transfer of functions from other Ministries

 $2,000 -

Transfer of functions to other Ministries

 ($100,143,200) ($97,667,575)
Restated total capital expense $34,374,300 $27,504,655
Capital assets

Estimates
2022-23

Actual
2021-22
Total capital assets previously published footnote 3 $422,672,100 $311,196,031
Government reorganization    

Transfer of functions from other Ministries

 $1,000 -

Transfer of functions to other Ministries

 ($362,843,700) ($245,564,939)
Restated total capital assets $59,829,400 $65,631,092

Ministry Administration Program - vote 1801

The Ministry Administration Program provides administrative and support services to enable the ministry to deliver results for the government's priorities. Its functions include financial and human-resource management, and coordination of policy and corporate initiatives. The program also provides legal and communications services, and planning and results monitoring.

Vote summary

Item number Item

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense
1 Ministry Administration $32,353,800 $32,183,200 $170,600 $31,462,548
  Total operating expense to be voted $32,353,800 $32,183,200 $170,600 $31,462,548
S Minister's Salary, the Executive Council Act $47,841 $47,841 - $49,301
S Parliamentary Assistants' Salaries, the Executive Council Act $32,346 $16,173 $16,173 $16,667
  Total statutory appropriations $80,187 $64,014 $16,173 $65,968
  Total operating expense $32,433,987 $32,247,214 $186,773 $31,528,516

Capital expense
4 Ministry Administration $1,000 $1,000 - -
  Total capital expense to be voted $1,000 $1,000 - -
S Amortization, the Financial Administration Act $1,000 $1,000 - -
  Total statutory appropriations $1,000 $1,000 - -
  Total capital expense $2,000 $2,000 - -

Standard account by item and sub-items

Vote-item
number		 Standard account by item and sub-items   Amount Amount

Operating expense
1801-1 Ministry Administration      
 

Salaries and wages

     $17,879,900
 

Employee benefits

     $2,365,000
 

Transportation and communication

     $239,800
 

Services

     $11,583,300
 

Supplies and equipment

     $285,800
  Total operating expense to be voted     $32,353,800
  Sub-items:      
  Main office      
 

Salaries and wages

   $2,779,100  
 

Employee benefits

   $461,200  
 

Transportation and communication

   $70,000  
 

Services

   $82,200  
 

Supplies and equipment

   $142,700 $3,535,200
  Financial and Administrative Services      
 

Salaries and wages

   $9,766,000  
 

Employee benefits

   $1,273,500  
 

Transportation and communication

   $94,100  
 

Services

   $1,351,200  
 

Supplies and equipment

   $40,000 $12,524,800
  Legal Services      
 

Salaries and wages

   $10,000  
 

Employee benefits

   $2,000  
 

Transportation and communication

   $39,400  
 

Services

   $8,924,600  
 

Supplies and equipment

   $32,800 $9,008,800
  Communications Services      
 

Salaries and wages

   $3,325,500  
 

Employee benefits

   $348,400  
 

Transportation and communication

   $32,300  
 

Services

   $774,000  
 

Supplies and equipment

   $67,100 $4,547,300
  Human resources      
 

Salaries and wages

   $1,999,300  
 

Employee benefits

   $279,900  
 

Transportation and communication

   $4,000  
 

Services

   $451,300  
 

Supplies and equipment

   $3,200 $2,737,700
  Total operating expense to be voted     $32,353,800
  Statutory appropriations      
Statutory

Minister's Salary, the Executive Council Act

     $47,841
Statutory

Parliamentary Assistants' Salaries, the Executive Council Act

     $32,346
  Total operating expense for Ministry Administration Program     $32,433,987

Capital expense
1801-4 Ministry Administration      
 

Other transactions

      
 

Loss on asset disposal

     $1,000
  Total capital expense to be voted     $1,000
  Statutory appropriations      
 

Other transactions

      
Statutory

Amortization, the Financial Administration Act

     $1,000
  Total capital expense for Ministry Administration Program     $2,000

Enterprise Information, Privacy, Archives and Digital Delivery Program - vote 1809

The Enterprise Information, Privacy, Archives and Digital Delivery Program is responsible for making it easier for the people and businesses of Ontario to access government information, data, and services in the digital age.

The program delivers timely and responsive data and digital policies; provides enterprise leadership in recordkeeping, access to information and privacy; builds user centered digital products; and promotes the preservation and access to archival records. This includes overseeing the Archives of Ontario, the largest provincial archives in Canada. The program helps to transform internal processes, set new standards, deliver digital services, and equip the Ontario Public Service to use internet-era methods.

Vote summary

Item number Item

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense
2 Ontario Digital Service $73,537,000 $51,925,800 $21,611,200 $26,327,278
7 Information, Privacy and Archives $16,642,800 $16,643,000 ($200) $16,061,549
  Total operating expense to be voted $90,179,800 $68,568,800 $21,611,000 $42,388,827
  Total operating expense $90,179,800 $68,568,800 $21,611,000 $42,388,827

Capital expense
3 Ontario Digital Service $1,000 $1,000 - -
8 Information, Privacy and Archives $2,859,300 $2,962,200 ($102,900) $3,060,643
  Total capital expense to be voted $2,860,300 $2,963,200 ($102,900) $3,060,643
S Amortization – Information, Privacy and Archives, the Financial Administration Act $1,000 - $1,000 -
S Amortization – Ontario Digital Service, the Financial Administration Act $512,000 $1,000 $511,000 -
  Total statutory appropriations $513,000 $1,000 $512,000 -
  Total capital expense $3,373,300 $2,964,200 $409,100 $3,060,643

Capital assets
4 Ontario Digital Service $7,836,100 $1,000 $7,835,100 -
9 Information, Privacy and Archives $1,000 - $1,000 -
  Total capital assets to be voted $7,837,100 $1,000 $7,836,100 -
  Total capital assets $7,837,100 $1,000 $7,836,100 -

Standard account by item and sub-items

Vote-item
number		 Standard account by item and sub-items Amount

Operating expense
1809-2 Ontario Digital Service  
 

Salaries and wages

 $19,016,100
 

Employee benefits

 $1,659,600
 

Transportation and communication

 $120,700
 

Services

 $52,619,900
 

Supplies and equipment

 $120,700
  Total operating expense to be voted $73,537,000
1809-7 Information, Privacy and Archives  
 

Salaries and wages

 $8,634,700
 

Employee benefits

 $1,327,700
 

Transportation and communication

 $519,800
 

Services

 $15,040,900
 

Supplies and equipment

 $99,700
 

Transfer payments

  
 

Archives Support Grants

 $20,000
  Subtotal $25,642,800
  Less: recoveries $9,000,000
  Total operating expense to be voted $16,642,800
  Total operating expense for Enterprise Information, Privacy, Archives and Digital Delivery Program $90,179,800

Capital expense
1809-3 Ontario Digital Service  
 

Other transactions

 $1,000
  Total capital expense to be voted $1,000
1809-8 Information, Privacy and Archives  
 

Services

 $2,859,300
  Total capital expense to be voted $2,859,300
  Statutory appropriations  
 

Other transactions

  
Statutory

Amortization – Information, Privacy and Archives, the Financial Administration Act

 $1,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Amortization – Ontario Digital Service, the Financial Administration Act

 $512,000
  Total capital expense for Enterprise Information, Privacy, Archives and Digital Delivery Program $3,373,300

Capital assets
1809-4 Ontario Digital Service  
 

Business application software - asset costs

 $7,836,100
  Total capital assets to be voted $7,836,100
1809-9 Information, Privacy and Archives  
 

Machinery and equipment - asset costs

 $1,000
  Total capital assets to be voted $1,000
  Total capital assets for Enterprise Information, Privacy, Archives and Digital Delivery Program $7,837,100

Enterprise Business and Financial Services - vote 1811

Enterprise Business and Financial Services Program provides enterprise-wide services to Ontario government ministries, OPS employees, select agencies, external transfer payment partners, Broader Public Sector entities, and the public. The program delivers core internal business functions including whole-of-government financial processing, transfer payment administration, risk management and insurance, and a wide variety of other enterprise business services.

Vote summary

Item number Item

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense
5 Enterprise Business and Financial Services $157,757,600 $217,476,400 ($59,718,800) $159,755,975
31 Motor Vehicle Accident Claims Fund $1,000 $1,000 - -
  Total operating expense to be voted $157,758,600 $217,477,400 ($59,718,800) $159,755,975
S Proceedings Against the Crown Act $13,500,000 $13,500,000 - $8,378,122
S Bad debt expense, the Financial Administration Act – Motor Vehicle Accident Claims Fund $9,400,000 $1,000 $9,399,000 -
S Transfers from Designated Purpose Account, Motor Vehicle Accident Claims Act $44,578,100 - $44,578,100 -
S Motor Vehicle Accident Claims Adjustment, Motor Vehicle Accident Claims Act $1,000 - $1,000 -
S Motor Vehicle Accident Claims Act $1,000 $1,000 - -
S Personal Protective Equipment/Critical Supplies and Equipment, Personal Protective Equipment Supply and Production Act $250,000,000 - $250,000,000 -
  Total statutory appropriations $317,480,100 $13,502,000 $303,978,100 $8,378,122
  Total operating expense $475,238,700 $230,979,400 $244,259,300 $168,134,097

Operating assets
6 Enterprise Business and Financial Services $170,001,000 $250,001,000 ($80,000,000) $200,573,374
32 Motor Vehicle Accident Claims Fund $1,000 $1,000 - -
  Total operating assets to be voted $170,002,000 $250,002,000 ($80,000,000) $200,573,374
  Total operating assets $170,002,000 $250,002,000 ($80,000,000) $200,573,374

Capital expense
12 Enterprise Business and Financial Services $2,000 $3,000 ($1,000) -
33 Motor Vehicle Accident Claims Fund $1,000 $1,000 - -
  Total capital expense to be voted $3,000 $4,000 ($1,000) -
S Amortization - Enterprise Business and Financial Services, the Financial Administration Act $5,284,600 $5,284,800 ($200) $5,251,046
S Amortization – Motor Vehicle Accident Claims Fund, the Financial Administration Act $367,700 $1,000 $366,700 -
S Motor Vehicle Accident Claims Act $1,000 - $1,000 -
  Total statutory appropriations $5,653,300 $5,285,800 $367,500 $5,251,046
  Total capital expense $5,656,300 $5,289,800 $366,500 $5,251,046

Capital assets
14 Enterprise Business and Financial Services $3,000 $3,000 - $758,812
34 Motor Vehicle Accident Claims Fund $1,000 $1,000 - -
  Total capital assets to be voted $4,000 $4,000 - $758,812
S Investments in Tangible Capital assets DPA $1,000 - $1,000 -
  Total statutory appropriations $1,000 - $1,000 -
  Total capital assets $5,000 $4,000 $1,000 $758,812

Standard account by item and sub-items

Vote-item
number		 Standard account by item and sub-items Amount

Operating expense
1811-5 Enterprise Business and Financial Services  
 

Salaries and wages

 $63,054,600
 

Employee benefits

 $8,424,300
 

Transportation and communication

 $5,642,300
 

Services

 $69,980,400
 

Supplies and equipment

 $43,165,000
 

Other transactions

  
 

Other Transactions - other

 $67,300
  Subtotal $190,333,900
  Less: recoveries $32,576,300
  Total operating expense to be voted $157,757,600
1811-31 Motor Vehicle Accident Claims Fund  
 

Salaries and wages

 $3,029,100
 

Employee benefits

 $437,700
 

Transportation and communication

 $107,100
 

Services

 $10,256,900
 

Supplies and equipment

 $149,300
 

Transfer payments

  
 

Motor Vehicle Accident Claims Fund

 $30,600,000
  Subtotal $44,580,100
  Less: recoveries $44,579,100
  Total operating expense to be voted $1,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Proceedings Against the Crown Act

 $13,500,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Bad debt expense, the Financial Administration Act – Motor Vehicle Accident Claims Fund

 $9,400,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Transfers from Designated Purpose Account, Motor Vehicle Accident Claims Act

 $44,578,100
 

Other transactions

  
Statutory

Motor Vehicle Accident Claims Adjustment, Motor Vehicle Accident Claims Act

 $1,000
 

Other transactions

  
Statutory

Motor Vehicle Accident Claims Act

 $1,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Personal Protective Equipment/Critical Supplies and Equipment, Personal Protective Equipment Supply and Production Act

 $250,000,000
  Total operating expense for Enterprise Business and Financial Services $475,238,700

Operating assets
1811-6 Enterprise Business and Financial Services  
 

Inventory

  
 

Personal Protective Equipment/Critical Supplies and Equipment

 $170,000,000
 

Deposits and prepaid expenses

 $1,000
  Total operating assets to be voted $170,001,000
1811-32 Motor Vehicle Accident Claims Fund  
 

Advances and recoverable amounts

 $1,000
  Total operating assets to be voted $1,000
  Total operating assets for Enterprise Business and Financial Services $170,002,000

Capital expense
1811-12 Enterprise Business and Financial Services  
 

Other transactions

  
 

Loss on asset disposal

 $2,000
  Total capital expense to be voted $2,000
1811-33 Motor Vehicle Accident Claims Fund  
 

Services

 $1,000
  Total capital expense to be voted $1,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Amortization - Enterprise Business and Financial Services, the Financial Administration Act

 $11,109,100
 

Less: recoveries

 $5,824,500
  Statutory appropriations  
 

Other transactions

  
Statutory

Amortization – Motor Vehicle Accident Claims Fund, the Financial Administration Act

 $367,700
  Statutory appropriations  
 

Other transactions

  
Statutory

Motor Vehicle Accident Claims Act

 $1,000
  Total capital expense for Enterprise Business and Financial Services $5,656,300

Capital assets
1811-14 Enterprise Business and Financial Services  
 

Business application software - salaries and wages

 $1,000
 

Business application software - employee benefits

 $1,000
 

Business application software - asset costs

 $1,000
  Total capital assets to be voted $3,000
1811-34 Motor Vehicle Accident Claims Fund  
 

Business application software - asset costs

 $1,000
  Total capital assets to be voted $1,000
  Statutory appropriations  
Statutory

Investments in Tangible Capital assets DPA

 $1,000
  Total capital assets for Enterprise Business and Financial Services $5,000

ServiceOntario Program - vote 1814

ServiceOntario provides people and businesses with seamless, accessible and consistent access to government products and services, online, in person or on the phone. ServiceOntario delivers services on behalf of all Ontario ministries and works with partners to ensure user-centric service delivery. ServiceOntario is focused on customer service excellence and delivering simpler, better, faster services that are designed and built for Ontario’s people and businesses.

Vote summary

Item number Item

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense
1 ServiceOntario $235,567,700 $238,666,200 ($3,098,500) $258,028,711
  Total operating expense to be voted $235,567,700 $238,666,200 ($3,098,500) $258,028,711
S Claims against Land Titles Assurance Fund, the Land Titles Act $5,001,000 $5,001,000 - -
S Bad debt expense, The Financial Administration Act $301,000 $301,000 - $1,178
  Total statutory appropriations $5,302,000 $5,302,000 - $1,178
  Total operating expense $240,869,700 $243,968,200 ($3,098,500) $258,029,889

Capital expense
2 ServiceOntario $1,000 $1,000 - -
  Total capital expense to be voted $1,000 $1,000 - -
S Amortization, the Financial Administration Act $9,469,000 $10,884,900 ($1,415,900) $7,489,941
  Total statutory appropriations $9,469,000 $10,884,900 ($1,415,900) $7,489,941
  Total capital expense $9,470,000 $10,885,900 ($1,415,900) $7,489,941

Capital assets
3 ServiceOntario $14,172,000 $6,608,400 $7,563,600 $9,131,045
  Total capital assets to be voted $14,172,000 $6,608,400 $7,563,600 $9,131,045
  Total capital assets $14,172,000 $6,608,400 $7,563,600 $9,131,045

Standard account by item and sub-items

Vote-item
number		 Standard account by item and sub-items Amount

Operating expense
1814-1 ServiceOntario  
 

Salaries and wages

 $113,288,500
 

Employee benefits

 $17,929,100
 

Transportation and communication

 $17,654,700
 

Services

 $91,734,800
 

Supplies and equipment

 $12,528,900
  Subtotal $253,136,000
  Less: recoveries $17,568,300
  Total operating expense to be voted $235,567,700
  Statutory appropriations  
 

Other transactions

  
Statutory

Claims against Land Titles Assurance Fund, the Land Titles Act

 $5,001,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Bad debt expense, The Financial Administration Act

 $301,000
  Total operating expense for ServiceOntario Program $240,869,700

Capital expense
1814-2 ServiceOntario  
 

Other transactions

  
 

Loss on asset disposal

 $1,000
  Total capital expense to be voted $1,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Amortization, the Financial Administration Act

 $9,469,000
  Total capital expense for ServiceOntario Program $9,470,000

Capital assets
1814-3 ServiceOntario  
 

Business application software - salaries and wages

 $1,050,300
 

Business application software - employee benefits

 $158,400
 

Business application software - asset costs

 $12,965,300
  Subtotal $14,174,000
  Less: recoveries $2,000
  Total capital assets to be voted $14,172,000
  Total capital assets for ServiceOntario Program $14,172,000

Consumer Services - vote 1816

Consumer Services aims to promote a fair, safe and informed marketplace for consumers and businesses. It is dedicated to policies, programs, and services that respond to the needs of Ontario consumers and businesses at home, online, and in our communities. In partnership with administrative authorities, it helps consumers get information about their rights so they can make informed decisions, undertakes risk-based compliance and enforcement action in response to contraventions, and supports businesses in a competitive business environment. It also ensures that human remains found outside of cemeteries, including those of Indigenous persons, are treated with respect and dignity. As a modern regulator, Consumer Services is committed to consumer education and protection, implementing policy on a wide range of consumer, vital events and public safety issues, and supporting business law renewal in Ontario.

Vote summary

Item number Item

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense
1 Consumer Services $17,929,900 $18,153,900 ($224,000) $21,359,753
  Total operating expense to be voted $17,929,900 $18,153,900 ($224,000) $21,359,753
S Bad debt expense, The Financial Administration Act $2,000 $2,000 - -
  Total statutory appropriations $2,000 $2,000 - -
  Total operating expense $17,931,900 $18,155,900 ($224,000) $21,359,753

Operating assets
3 Consumer Services $1,000 $1,000 - -
  Total operating assets to be voted $1,000 $1,000 - -
  Total operating assets $1,000 $1,000 - -

Capital expense
4 Consumer Services $2,000 $2,000 - -
  Total capital expense to be voted $2,000 $2,000 - -
S Amortization, the Financial Administration Act $1,000 $1,000 - -
  Total statutory appropriations $1,000 $1,000 - -
  Total capital expense $3,000 $3,000 - -

Capital assets
6 Consumer Services $1,000 $1,000 - -
  Total capital assets to be voted $1,000 $1,000 - -
  Total capital assets $1,000 $1,000 - -

Standard account by item and sub-items

Vote-item
number		 Standard account by item and sub-items Amount

Operating expense
1816-1 Consumer Services  
 

Salaries and wages

 $13,527,900
 

Employee benefits

 $1,439,600
 

Transportation and communication

 $488,500
 

Services

 $1,968,100
 

Supplies and equipment

 $130,800
 

Transfer payments

  
 

Grants in Support of Consumer Services

 $375,000
  Total operating expense to be voted $17,929,900
  Statutory appropriations  
 

Other transactions

  
Statutory

Bad debt expense, The Financial Administration Act

 $2,000
  Total operating expense for Consumer Services $17,931,900

Operating assets
1816-3 Consumer Services  
 

Deposits and prepaid expenses

 $1,000
  Total operating assets to be voted $1,000
  Total operating assets for Consumer Services $1,000

Capital expense
1816-4 Consumer Services  
 

Other transactions

 $2,000
  Total capital expense to be voted $2,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Amortization, the Financial Administration Act

 $1,000
  Total capital expense for Consumer Services $3,000

Capital assets
1816-6 Consumer Services  
 

Land and marine fleet - asset costs

 $1,000
  Total capital assets to be voted $1,000
  Total capital assets for Consumer Services $1,000

Government Services Integration Cluster - vote 1817

The Government Services Integration Cluster provides strategic advice and cost-effective technology solutions for the Ministries of Economic Development, Job Creation and Trade, Seniors and Accessibility, Public and Business Service Delivery, Red Tape Reduction, Infrastructure, and Francophone Affairs. It delivers the information technology necessary for its partner ministries and agencies to operate, modernize, and transform the delivery of services to the public, businesses, and employees.

Vote summary

Item number Item

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense
1 Government Services Integration Cluster $72,862,300 $82,099,300 ($9,237,000) $73,786,940
  Total operating expense to be voted $72,862,300 $82,099,300 ($9,237,000) $73,786,940
  Total operating expense $72,862,300 $82,099,300 ($9,237,000) $73,786,940

Operating assets
7 Government Services Integration Cluster $1,224,000 $1,224,000 - $971,335
  Total operating assets to be voted $1,224,000 $1,224,000 - $971,335
  Total operating assets $1,224,000 $1,224,000 - $971,335

Capital expense
3 Government Services Integration Cluster $2,000 $2,000 - -
  Total capital expense to be voted $2,000 $2,000 - -
S Amortization, the Financial Administration Act $2,155,100 $2,155,100 - $2,153,867
  Total statutory appropriations $2,155,100 $2,155,100 - $2,153,867
  Total capital expense $2,157,100 $2,157,100 - $2,153,867

Capital assets
6 Government Services Integration Cluster $1,000 $1,000 - -
  Total capital assets to be voted $1,000 $1,000 - -
  Total capital assets $1,000 $1,000 - -

Standard account by item and sub-items

Vote-item
number		 Standard account by item and sub-items Amount

Operating expense
1817-1 Government Services Integration Cluster  
 

Salaries and wages

 $29,399,800
 

Employee benefits

 $4,062,200
 

Transportation and communication

 $159,300
 

Services

 $75,531,300
 

Supplies and equipment

 $47,800
  Subtotal $109,200,400
  Less: recoveries $36,338,100
  Total operating expense to be voted $72,862,300
  Total operating expense for Government Services Integration Cluster $72,862,300

Operating assets
1817-7 Government Services Integration Cluster  
 

Deposits and prepaid expenses

 $1,224,000
  Total operating assets to be voted $1,224,000
  Total operating assets for Government Services Integration Cluster $1,224,000

Capital expense
1817-3 Government Services Integration Cluster  
 

Services

 $1,000
 

Other transactions

 $1,000
  Total capital expense to be voted $2,000
  Statutory appropriations  
 

Other transactions

  
Statutory

Amortization, the Financial Administration Act

 $3,347,600
 

Less: recoveries

 $1,192,500
  Total capital expense for Government Services Integration Cluster $2,157,100

Capital assets
1817-6 Government Services Integration Cluster  
 

Business application software - asset costs

 $1,000
  Total capital assets to be voted $1,000
  Total capital assets for Government Services Integration Cluster $1,000

Enterprise Information Technology Services Program - vote 1821

The Enterprise Information Technology Services Program provides strategic leadership in the use of information and information technology (I&IT) to modernize Ontario’s public services and meet the changing needs of Ontarians and the Ontario Public Service, agencies, and the Broader Public Sector.

The program is responsible for developing plans that focus on evolving IT capabilities to transform public service delivery, providing user-centred digital solutions, and creating positive outcomes for Ontario. This includes an enterprise technology roadmap to realize the benefits of strategically managed technology, products, and services, as well as coordinate technology investments across ministries. These plans will transform public service delivery, provide user-centred digital solutions, and better value for taxpayers' dollars.

The program ensures the ongoing integrity and availability of systems and data, the implementation of common infrastructure, governance and accountability, the development and maintenance of OPS IT operating policies, technical standards, and guidelines and delivery of OPS-wide common services such as hosting services, service management, and network capabilities.

Vote summary

Item number Item

Estimates
2023-24

Estimates
2022-23

Difference
Between
2023-24
and
2022-23

Actual
2021-22

Operating expense
1 Enterprise Information and InformationTechnology Services $183,823,900 $156,113,100 $27,710,800 $147,308,535
  Total operating expense to be voted $183,823,900 $156,113,100 $27,710,800 $147,308,535
S Bad debt expense, The Financial Administration Act $1,000 $1,000 - -
  Total statutory appropriations $1,000 $1,000 - -
  Total operating expense $183,824,900 $156,114,100 $27,710,800 $147,308,535

Operating assets
4 Enterprise Information and Information Technology Services $35,000,000 $30,000,000 $5,000,000 $31,572,113
  Total operating assets to be voted $35,000,000 $30,000,000 $5,000,000 $31,572,113
  Total operating assets $35,000,000 $30,000,000 $5,000,000 $31,572,113

Capital expense
2 Enterprise Information and Information Technology Services $9,784,600 $9,447,600 $337,000 $9,180,733
  Total capital expense to be voted $9,784,600 $9,447,600 $337,000 $9,180,733
S Amortization, the Financial Administration Act $5,435,100 $3,624,700 $1,810,400 $368,425
  Total statutory appropriations $5,435,100 $3,624,700 $1,810,400 $368,425
  Total capital expense $15,219,700 $13,072,300 $2,147,400 $9,549,158

Capital assets
3 Enterprise Information and Information Technology Services $51,514,000 $53,214,000 ($1,700,000) $55,741,235
  Total capital assets to be voted $51,514,000 $53,214,000 ($1,700,000) $55,741,235
  Total capital assets $51,514,000 $53,214,000 ($1,700,000) $55,741,235

Standard account by item and sub-items

Vote-item
number		 Standard account by item and sub-items Amount

Operating expense
1821-1 Enterprise Information and InformationTechnology Services  
 

Salaries and wages

 $151,812,600
 

Employee benefits

 $21,547,800
 

Transportation and communication

 $49,435,300
 

Services

 $303,600,100
 

Supplies and equipment

 $18,849,900
  Subtotal $545,245,700
  Less: recoveries $361,421,800
  Total operating expense to be voted $183,823,900
  Statutory appropriations  
 

Other transactions

  
Statutory

Bad debt expense, The Financial Administration Act

 $1,000
  Total operating expense for Enterprise Information Technology Services Program $183,824,900

Operating assets
1821-4 Enterprise Information and Information Technology Services  
 

Deposits and prepaid expenses

 $35,000,000
  Total operating assets to be voted $35,000,000
  Total operating assets for Enterprise Information Technology Services Program $35,000,000

Capital expense
1821-2 Enterprise Information and Information Technology Services  
 

Services

 $9,783,600
 

Other transactions

 $1,000
  Total capital expense to be voted $9,784,600
  Statutory appropriations  
 

Other transactions

  
Statutory

Amortization, the Financial Administration Act

 $56,948,100
 

Less: recoveries

 $51,513,000
  Total capital expense for Enterprise Information Technology Services Program $15,219,700

Capital assets
1821-3 Enterprise Information and Information Technology Services  
 

Information technology hardware

 $49,013,000
 

Business application software - asset costs

 $2,501,000
  Total capital assets to be voted $51,514,000
  Total capital assets for Enterprise Information Technology Services Program $51,514,000