Overview

You may be eligible to get a credit or refund for your licence plate sticker and/or driver’s licence.

Important

ServiceOntario is aware of a text message phishing scam providing a fraudulent refund link for eliminated licence plate stickers. Individuals should not open or click on any links as this message is not authorized by ServiceOntario and is a scam. We will not contact you directly to get a licence plate sticker refund.

If you have received this message, please report it to your local police or call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Licence plate sticker

ServiceOntario will no longer issue licence plate stickers for passenger vehicles, light-duty trucks, motorcycles and mopeds. You must continue to renew your licence plate every 1 to 2 years, usually before your birthday.

If you paid renewal fees for your licence plate sticker for an individually-owned vehicle between March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail.

Eliminating renewal fees will save vehicle owners $120 a year in Southern Ontario and $60 a year in Northern Ontario for passenger and light commercial vehicles.

Refunds are not available for vehicles registered to companies or businesses.

Learn more about licence plates.

How to get your refund

To get your refund, you must:

Spring 2022

If you haven't received your cheque by the end of May, call us at 1-888-333-0049

Summer 2022

If you updated your address or paid defaulted fines, fees or tolls after March 7, your refund cheque will arrive in the mail by the end of August.

If you haven’t received your cheque by the end of September, call us at 1-888-333-0049.

Refund amount

The amount you get back will depend on when you last renewed and how much you paid.

We will provide refunds for full months of paid validation; partial months are not refundable. For example, if your validation started on May 15, the refund period begins the following month.

You will receive a refund for the number of full months of paid validation that falls on or after March 1, 2020, even if you renewed your licence plate sticker prior to this date.

Passenger vehicles
Region1 year2 year
Southern Ontario$120$240
Northern Ontario$60$120
Light-duty trucks
Region1 year2 year
Southern Ontario$120$240
Northern Ontario$60$120
Motorcycles and mopeds
Region1 year2 year
Southern Ontario$42$84
Northern Ontario$21$42

Moved to another province, territory or out of Canada

If you’ve moved out of the province and would like your refund sent to your new address, please contact us by:

  1. Writing and signing a letter, including your:
    • VIN (vehicle identification number)
    • Ontario plate number
    • Ontario RIN (registrant identification number) or Ontario driver’s licence number
    • full name, as it appears on the Ontario vehicle permit
    • current address recorded on your Ontario driver’s licence or vehicle permit
    • mailing address where you want your refund cheque to be mailed
    • date, signature and contact details (email and/or telephone number)
    • reason for the request (licence plate refund to be sent to new address)
  2. Mail your refund request to:

    ServiceOntario
    Licence Renewals Section
    P.O. Box 9100
    Kingston Ontario
    K7L 5K3

The last day we will process refunds is December 31, 2022. To ensure we process your refund, you must mail us your request by November 1, 2022.

If you updated your address between March 8 and July 1, 2022 and have not received your cheque by August 2022, contact us at 1-888-333-0049.

If you updated your address after July 1, 2022, your refund cheque should arrive within 12 weeks of your address change update.

If you have any questions about a refund or cheque, and your situation is not an address change or a refund for a deceased person, please contact us at 1-888-333-0049.

Heavy vehicles

Heavy vehicles are not eligible for the current licence plate sticker refund.

Snowmobiles

Motorized snow vehicles (snowmobiles) are not eligible for the current validation sticker refund.

You can only get a refund for a snow vehicle validation sticker if the sticker has never been used. The refund will be issued as a cheque in 4-6 weeks.

To get a refund, go to a ServiceOntario centre with your snow vehicle validation and the original vehicle permit (green permit). The customer service representative will discuss your credit/refund options with you.

Licence plate sticker refunds for a deceased person

You can deposit cheques in the name of the deceased directly into the account of the estate if the executor has endorsed it to the estate. Speak to your financial institution about your options.

To have the refund cheque issued “in the Estate of”, you must:

  1. Send us a written letter that includes:
  • the deceased person’s name
  • Ontario driver’s licence number or Registrant Identification Number (RIN)
  • plate number
  • photocopy of either:
    • the death certificate, or
    • a notification of death from the police, judiciary, or lawyer
  • the address where you would like the refund cheque to be sent
  1. Mail your letter to:

Ministry of Transportation
Vehicle Program Development Office
145 Sir William Hearst Avenue
Room 147
Toronto, Ontario
M3M 0B6

The last day we will process refunds is December 31, 2022. To ensure we process your refund, you must mail us your request by November 1, 2022.

Driver’s licence

If you’ve moved out of the province or have stopped driving in Ontario, you can request a refund for each 6-month part of your driver’s licence fee (for example, 18 months remaining before expiry). If you are within 6 months of expiry, you will not be eligible for a refund.

Your refund will be calculated from the date your driver’s licence is returned and cancelled.

Moved to another province, territory or out of Canada

  1. Write and sign a letter to the mailing address below and include:
    • your new mailing address
    • your Ontario driver’s licence number, or your name and date of birth
    • a photocopy of either:
      • your new driver’s licence, issued by the new licensing authority where you currently live and which shows the date of issue
      • a confirmation letter from the licensing authority where you live, which says that you are now a licensed driver in that place and includes the date that you surrendered your Ontario driver’s licence
  2. Mail your refund request to:

Ontario Shared Services Revenue and Billing Management
LCS Operations
159 Cedar Street, 6th Floor, Suite 600
Sudbury, Ontario
P3E 6A5

Don’t want your driver’s licence anymore

You can choose to voluntarily surrender a valid driver’s licence if you’re moving or because of your age or health.

If you do surrender your driver’s licence, you can get a refund for each unexpired 6-month period remaining on the licence. If you are within 6 months of expiry, you will not be eligible for a refund.

You can surrender your driver's licence:

In-person

Bring your driver’s licence to a ServiceOntario centre.

By mail

  1. Write and sign a letter that includes your name and your driver’s licence number.
  2. Mail the letter along with your driver’s licence (the physical card) to:

    Ontario Shared Services
    Revenue and Billing Management
    LCS Operations
    159 Cedar Street, 6th Floor, Suite 600
    Sudbury Ontario P3E 6A5

Driver’s licence refunds for a deceased person

You can get a refund for a driver's licence for someone who died:

In-person

Bring the driver’s licence and either the death certificate or a notification of death from the police, judiciary or lawyer to any ServiceOntario centre.

By mail

  1. Gather the deceased person’s:
    • driver’s licence
    • photocopy of either
      • the death certificate, or
      • a notification of death from the police, judiciary or lawyer.
  2. Write and sign a letter requesting a refund and include
    • the address where you would like the refund to be sent
  3. Include the above-noted items with your letter and mail to:

    Ontario Shared Services
    Revenue and Billing Management
    LCS Operations
    159 Cedar Street, 6th Floor, Suite 600
    Sudbury, Ontario
    P3E 6A5