Health Care Connect refers Ontarians who don't have a physician to a family health care provider who may be accepting new patients.

How it works

Unattached patients can register for the program:

To successfully register, unattached patients must have:

  • a valid OHIP card
  • complete a health questionnaire to determine their need for family health care services

Priority is given to individuals who have greater health needs.

Once registered, program participants are assigned to a care connector.

Care connectors, who are nurses employed by Home and Community Care Support Services Organizations, will work with family physicians and nurse practitioners who are accepting new patients.

Once an available provider is found, Health Care Connect will give the patient the provider's practice information to schedule their first appointment.

Health Care Connect sends providers a letter to inform them when their referral information has been passed on to a patient.

A care connector and you

Local care connectors will be your central contact with Health Care Connect. They will work closely with you to understand your practice and your ability to take on new patients. A care connector will review a patient's information to facilitate any necessary referrals and provide any necessary support regarding the program.

How to join Health Care Connect

Contact the Home Care Coordinator at your Home and Community Care Support Services to become part of Health Care Connect.

List of Home and Community Care Support Services telephone numbers
Home and Community Care Support ServicesHome and Community Care Support Services telephone number
Central East1-800-263-3877
Central West1-888-733-1177
Erie St.Clair1-888-447-4468
Hamilton Niagara Haldimand Brant1-800-810-0000
North East1-800-461-2919
North Simcoe-Muskoka1-888-721-2222
North West1-800-626-5406
South East1-800-668-0901
South West1-800-811-5146
Toronto Central1-866-243-0061