About Ontario Pay and File

Ontario Pay and File is a simple and secure online service for you to make payments to the Ontario government.

You can make a payment using this service if you have a received an invoice or statement that includes a mail insert promoting this payment option.

We will continue to improve this service, including expanding the list of programs you can make payments for. In Fall 2022, we will launch a feature that will enable you to submit documents to the Ontario government.

Technical requirements

For the best online experience read about our technical requirements. Adobe PDF is required to view, print and save your receipt.

Ontario Pay and File

Learn about how we’re making it easier to pay Ontario government invoices.

Make payments

Once you are on the Ontario Pay and File page, before you can make a payment you will need to:

  • accept the terms and conditions
  • choose Government of Ontario Invoice from programs drop-down menu

Information you will need

You will need to provide account information, including either:

  • your customer number, transaction ID and invoice number
  • your customer number and transaction ID
  • your customer number, customer site number, and invoice number 

You can find this information on the Remittance Advice form you received in the mail with your invoice or statement.

To use Ontario Pay and File you do not need to:

  • create an account
  • use a password

You will have to re-enter your invoice and payment information for every new session or if you leave your current session. Sessions will timeout after 30 minutes of inactivity and the information already entered will not be saved.

Payment methods

To make secure online payments up to $5,000 you can use a:

  • Visa credit card
  • Visa debit card
  • Mastercard credit card
  • Mastercard debit card

You can use only one card type per transaction and all payments must be in Canadian dollars. Ontario Pay and File uses a secure third-party payment provider to process your payment.

After you complete your payment

You will be presented with a payment receipt. You should print, download or email your receipt for future reference. Adobe PDF is required to view, print and save your receipt.

Get help

For general inquiries about Ontario Pay and File, call Ontario Pay and File:

Tel: 1-866-668-8297

Email: payandfilesupport@ontario.ca

Customer service hours of operation:  Monday to Friday, 8:30 am – 5:00 pm.

Updated: August 17, 2021
Published: March 15, 2021