Before you apply online

Scan and save (as DOC, DOCX, PDF, TIF or JPG) the following required documents, which you’ll attach to your online application:

  1. Master Business Licence (if applicable)
  2. Two pieces of unexpired identification (one government issued, the other proving the eligibility to work in Canada) for each director
  3. Beginning February 18, 2024, a Criminal Record and Judicial Matters Check (CRJMC) must be completed by a police service. This includes checks from the following types of police services:
    • municipal police service
    • First Nations police service
    • the Ontario Provincial Police
      • Checks completed by a non-police service will not be accepted. 
      • Applications on or before February 17, 2024 can be submitted without a CRJMC
      • In addition:
    • CRJMCs must be completed within six months at the time of licence application.
    • Applicants will be required to pay a fee to obtain their CRJMC.
      • Fees and processing times to obtain a CRJMC vary depending on the police service.
    • The CRJMC must be in a PDF format that has been digitally issued by the police service.
    • Applicants who have a physical copy of a CRJMC must submit their application by mail. Only the original physical copy of your CRJMC will be accepted.
  4. A completed and signed Information and Declaration/Consent to a background Check Form for each director
  5. Passport-quality and sized photo (colour or black and white) of each director
  6. Colour photographs of the uniforms, including protective wear, and vehicles used by security guards
  7. Applicable documents for creating a new or changing an existing corporation

Notice of Collection

In order to process your request, ServiceOntario will collect some personal information on behalf of the Ministry of the Solicitor General under the authority of Section 11 of the Private Security and Investigative Services Act, 2005. This information will be used for identification purposes and to issue and administer licences under the Act.

If you have any questions about the collection and use of your personal information, please contact the Team Leader, ServiceOntario Contact Centre at:

By mail:

ServiceOntario
Occupational Licensing Services Office
P.O. Box 4500
Kingston ON K7L 0E1

Apply online

Security guard agency licence

Private investigator agency licence

Dual agency licence

To renew, restore, replace, change your licence or other information go to maintain a security guard or private investigator licence online.

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Cost

  • $700 for a private investigator or security guard licence
  • $1,400 for a dual licence

Method of payment

Pay for your licence with:

  • Credit card (Visa or Mastercard)
  • Debit card (Visa or Mastercard)

Payments are non-refundable. This includes applications that are withdrawn, denied due to ineligibility, or returned because of errors or incomplete information.

Returned applications

If your application is returned to you because of an error or missing information, you have 90 calendar days to respond. If you miss this deadline, the application will be closed, the money will not be refunded and you’ll be charged a new licencing fee if you decide to reapply.

Maintain (renew or restore) a licence

Protect yourself and the employees working for you as security guards and private investigators:

Changes that can be made online include: updating insurance information, updating permanent and mailing addresses, adding/removing/updating branch offices, adding an operating/trade name, changing the legal name of the agency, noting a criminal offence, and adding/removing officers/directors

Note: to change the category of services that your agency is licenced to provide, an application form must be completed and mailed in. This option is not available online at this time.

Apply by mail

To apply by mail for a new licence:

  1. Complete and sign the paper application form 
  2. Beginning February 18, 2024, provide an original copy of an applicant’s Criminal Record and Judicial Matters Check (CRJMC) issued by a police service. Only the original physical copy will be accepted.
  3. Complete and sign an Information and Declaration/Consent to a Background Check Form for each director.

Credit cards, cash and personal cheques are not accepted.

Mail your application package to:

ServiceOntario
Occupational Licensing Services Office
P.O. Box 4500
Kingston ON K7L 0E1

Maintain (renew or restore) an existing licence by mail

To update your insurance by mail, please mail a copy of your valid insurance certificate to ServiceOntario.
Note: to change the category of services that your agency is licenced to provide, your insurance certificate must be updated to show coverage for all business services being offered

Questions about the application

Email your questions or call Monday to Friday, 8:30am to 5pm: