Find contact information for government programs and services for seniors.

Government of Ontario

Emergency Management Ontario

Be prepared for an emergency.

Toll-free: 1-800-366-0335

Health811

Get confidential health advice and general health information. This service is available 24 hours a day, 7 days a week in multiple languages.

Chat online 
Tel: 8-1-1 
Toll-free TTY: 1-866-797-0007

Ontario Health atHome

Learn more about home and community care options in your community.

Tel: 310-2222 (no area code needed) 
Programs map

Office of the Public Guardian and Trustee

This office safeguards the legal, personal and financial interests of specific Ontarians and estates.

Toll-free: 1-800-366-0335

Ombudsman Ontario

Ontario’s Ombudsman takes complaints from the public about provincial government services and resolves them when possible.

Toll-free: 1-800-263-1830 
Toll-free TTY: 1-866-411-4211

Seniors’ INFOline

Get information about programs and services for seniors from the Government of Ontario.

Email: infoseniors@ontario.ca 
Toll-free: 1-888-910-1999 
Toll-free TTY: 1-800-387-5559

ServiceOntario

Get information about Government of Ontario services online, by telephone or in person at a ServiceOntario centre.

Toll-free: 1-800-267-8097 
Toll-free TTY: 1-800-268-7095

Publications Ontario

Order Government of Ontario publications.

Toll-free: 1-800-668-9938 
Toll-free TTY: 1-800-268-7095

Victim Support Line

This support line provides services to victims of crime. It’s available across Ontario in many languages. Their services are free.

Chat online 
Toll-free: 1-888-579-2888 
Toll-free TTY: 1-855-710-8497

Government of Canada

Pension programs

Contact Service Canada about the Canada Pension Plan, Old Age Security, retirement and survivor allowances.

Toll-free: 1-800-277-9914 
Toll-free TTY: 1-800-255-4786

Other programs and services

Find information about Employment Insurance, benefits, finding a job, passports and more.

Service Canada 
Toll-free: 1-800-OCa-nada (622-6232) 
Toll-free TTY: 1-800-926-9105

Local government

211 Ontario

Get information about community supports and social services in your area. Services are free, confidential and available 24 hours a day, 7 days a week in more than 150 languages.

Tel: 2-1-1

Association of Municipalities of Ontario

Learn about municipal services and programs for seniors in your area. These include health and wellness programs, housing support, recreation, public health and social assistance.

Community safety

9-1-1

Call 9-1-1 in any emergency situation where you need help from police, fire or ambulance.

911

Canadian Anti-Fraud Centre

Contact the Canadian Anti-Fraud Centre to report a fraud or to learn about fraud prevention.

Toll-free: 1-888-495-8501

Crime Stoppers

Call Crime Stoppers to report information about a crime or potential crime. Your call is anonymous.

Toll-free: 1-800-222-TIPS (8477)

Ontario Securities Commission

The Ontario Securities Commission regulates Ontario’s capital markets. They help protect investors.

Toll-free: 1-877-785-1555 
Toll-free TTY: 1-866-827-1295