Government Notices Respecting Corporations
Notice of Default in Complying with the Corporations Tax Act
The Director has been notified by the Minister of Finance that the following corporations are in default in complying with the Corporations Tax Act.
Notice Is Hereby Given under subsection 241(1) of the Business Corporations Act, that unless the corporations listed hereunder comply with the requirements of the Corporations Tax Act within 90 days of this notice, orders will be made dissolving the defaulting corporations. All enquiries concerning this notice are to be directed to Ministry of Finance, Corporations Tax, 33 King Street West, Oshawa, Ontario L1H 8H6.
Date |
Name of Corporation |
Ontario Corporation Number |
---|---|---|
2008-07-05 |
A.D. Contracting Ltd. |
001564790 |
2008-07-05 |
Adesco Ltd. |
001270516 |
2008-07-05 |
Advanced Biological Solutions Canada Limited |
001210934 |
2008-07-05 |
After Dark Restaurant & Banquet Hall Inc. |
001277650 |
2008-07-05 |
Alan Simmons Associates Ltd. |
000861088 |
2008-07-05 |
Alfra Arts Limited |
000587222 |
2008-07-05 |
Aristocrat Business Consulting Inc. |
000778892 |
2008-07-05 |
Armstrong Financial Services Limited |
000686732 |
2008-07-05 |
B C M Cleaning Services Inc. |
002049995 |
2008-07-05 |
Better Cabs Inc. |
001536545 |
2008-07-05 |
C. H. Coyle Ltd. |
000890428 |
2008-07-05 |
C.W.W. Building & Renovation Inc. |
002018903 |
2008-07-05 |
Cambrian Alliance Protection Services (Thunder Bay) Inc. |
001013807 |
2008-07-05 |
Canaska Racing Corporation |
001103752 |
2008-07-05 |
Channel Sports Marketing Inc. |
000669750 |
2008-07-05 |
Chrysalis Logistics Ltd. |
001336063 |
2008-07-05 |
D. S. Sainthill & Co. Limited |
000090980 |
2008-07-05 |
Eringate Construction Inc. |
001449000 |
2008-07-05 |
Forda Holding Ltd. |
000951212 |
2008-07-05 |
Geneva Bancorp Inc. |
001563130 |
2008-07-05 |
Global Marketing & Information Technology Solutions Inc. |
001575173 |
2008-07-05 |
Gondola Pte. Holdings Inc. |
001642876 |
2008-07-05 |
Goodweird Inc. |
001396016 |
2008-07-05 |
Gwlw Holdings Inc. |
001514988 |
2008-07-05 |
Harbour Island Yachting, Fishing & Hunting Company Limited |
000400401 |
2008-07-05 |
Hudon Jewellers Inc. |
001578188 |
2008-07-05 |
Icw Canada Inc. |
001482092 |
2008-07-05 |
Ingle Insurance Brokers Inc. |
001040856 |
2008-07-05 |
Innotech Financial Solutions Inc. |
001480105 |
2008-07-05 |
International Safety Surfaces Inc. |
001502807 |
2008-07-05 |
Investmentvalue.Com Inc. |
001404766 |
2008-07-05 |
Jmd Business Solutions Ltd. |
001630054 |
2008-07-05 |
John E. Baker Consultants Inc. |
001432196 |
2008-07-05 |
K.M. Aggregates Inc. |
000980296 |
2008-07-05 |
Khoury Investments Inc. |
001599123 |
2008-07-05 |
Lawledge Inc. |
001457991 |
2008-07-05 |
Lee Johanson Renovations Ltd. |
000606413 |
2008-07-05 |
Lottman-Parker Incorporated |
001626079 |
2008-07-05 |
Mediterranean Roofing Inc. |
001492507 |
2008-07-05 |
Mexi-Tan Ltd. |
001145948 |
2008-07-05 |
Michael Stratton Incorporated |
000345236 |
2008-07-05 |
Mondo Ltd. |
002016478 |
2008-07-05 |
Np Cabinets & Woodworking Inc. |
001522182 |
2008-07-05 |
Offshore Productions Inc. |
001253325 |
2008-07-05 |
Out Of Our Heads Inc. |
001340162 |
2008-07-05 |
Paragon Drywall Systems Inc. |
000482468 |
2008-07-05 |
Peel Electric Appliance Service Inc. |
001357307 |
2008-07-05 |
Peppino’s Pizza House Ltd. |
002031605 |
2008-07-05 |
Perriscope Investments Inc. |
001453636 |
2008-07-05 |
Pragmatek Inc. |
000717064 |
2008-07-05 |
Ptm Mechanical Inc. |
001558330 |
2008-07-05 |
Q’S Right Connection Inc. |
001246936 |
2008-07-05 |
Rainbow Marketing Resources Inc. |
001614671 |
2008-07-05 |
Revegel Ltd. |
001257152 |
2008-07-05 |
Richlor Trucking Inc. |
000905961 |
2008-07-05 |
Rks Transportation Inc. |
001458845 |
2008-07-05 |
Roacan Ltd. |
000835232 |
2008-07-05 |
Roydon Business Telephone Systems Inc. |
000813377 |
2008-07-05 |
Surv Management & Consulting Inc. |
001091505 |
2008-07-05 |
The Corporation Depot Inc. |
002051752 |
2008-07-05 |
The Paint Boutique Inc. |
002043263 |
2008-07-05 |
The Ultimate Pro Shop Inc. |
001413288 |
2008-07-05 |
Tng Global.Com Inc. |
001122701 |
2008-07-05 |
Uni-Tech Contracting Incorporated |
000927414 |
2008-07-05 |
Vac Motor Exchange Canada Inc. |
002050785 |
2008-07-05 |
Warren Knutson Development Inc. |
001528952 |
2008-07-05 |
Wayne Weidemann Contracting Ltd. |
000925188 |
2008-07-05 |
Webpolar Inc. |
001398876 |
2008-07-05 |
Wet Basement Construction Inc. |
001394342 |
2008-07-05 |
Whiteview Construction Ltd. |
001117321 |
2008-07-05 |
Woodgate’s Sheet Metal & Heating Limited |
000272092 |
2008-07-05 |
Your Eyes Optical Corp. |
000687649 |
2008-07-05 |
Zappitelli Trucking Co. Ltd. |
000432336 |
2008-07-05 |
Zeta Alpha Italian Fashions Inc. |
001495883 |
2008-07-05 |
1082541 Ontario Inc. |
001082541 |
2008-07-05 |
1082612 Ontario Inc. |
001082612 |
2008-07-05 |
1129192 Ontario Limited |
001129192 |
2008-07-05 |
1141882 Ontario Inc. |
001141882 |
2008-07-05 |
1193595 Ontario Inc. |
001193595 |
2008-07-05 |
1203268 Ontario Inc. |
001203268 |
2008-07-05 |
1263080 Ontario Limited |
001263080 |
2008-07-05 |
1300224 Ontario Limited |
001300224 |
2008-07-05 |
1325695 Ontario Ltd. |
001325695 |
2008-07-05 |
1338338 Ontario Inc. |
001338338 |
2008-07-05 |
1355 Bank Street (Ottawa) Inc. |
001264505 |
2008-07-05 |
1376607 Ontario Limited |
001376607 |
2008-07-05 |
1380211 Ontario Inc. |
001380211 |
2008-07-05 |
1399833 Ontario Inc. |
001399833 |
2008-07-05 |
1403232 Ontario Inc. |
001403232 |
2008-07-05 |
1431137 Ontario Inc. |
001431137 |
2008-07-05 |
1438941 Ontario Inc. |
001438941 |
2008-07-05 |
1443652 Ontario Inc. |
001443652 |
2008-07-05 |
1450567 Ontario Inc. |
001450567 |
2008-07-05 |
1491475 Ontario Inc. |
001491475 |
2008-07-05 |
1530561 Ontario Inc. |
001530561 |
2008-07-05 |
1538303 Ontario Ltd. |
001538303 |
2008-07-05 |
1550531 Ontario Ltd. |
001550531 |
2008-07-05 |
1602420 Ontario Limited |
001602420 |
2008-07-05 |
1611444 Ontario Ltd. |
001611444 |
2008-07-05 |
1612868 Ontario Inc. |
001612868 |
2008-07-05 |
1627845 Ontario Inc. |
001627845 |
2008-07-05 |
1629740 Ontario Inc. |
001629740 |
2008-07-05 |
2001671 Ontario Inc. |
002001671 |
2008-07-05 |
2002326 Ontario Limited |
002002326 |
2008-07-05 |
2003913 Ontario Ltd. |
002003913 |
2008-07-05 |
2004156 Ontario Inc. |
002004156 |
2008-07-05 |
2028628 Ontario Limited |
002028628 |
2008-07-05 |
2038537 Ontario Inc. |
002038537 |
2008-07-05 |
24 Karat Consulting Ltd. |
001084272 |
2008-07-05 |
373853 Ontario Limited |
000373853 |
2008-07-05 |
456632 Ontario Inc. |
000456632 |
2008-07-05 |
504108 Ontario Inc. |
000504108 |
2008-07-05 |
513930 Ontario Limited |
000513930 |
2008-07-05 |
634144 Ontario Limited |
000634144 |
2008-07-05 |
657008 Ontario Limited |
000657008 |
2008-07-05 |
784404 Ontario Limited |
000784404 |
2008-07-05 |
794605 Ontario Limited |
000794605 |
2008-07-05 |
840716 Ontario Limited |
000840716 |
2008-07-05 |
869200 Ontario Inc. |
000869200 |
2008-07-05 |
932078 Ontario Limited |
000932078 |
M. Kalsbeek
Director, Companies and Personal Property Security Branch
(141-G276)
Cancellation of Certificate of Incorporation (Corporations Tax Act Defaulters)
Notice Is Hereby Given that, under subsection 241(4) of the Business Corporations Act, the Certificate of Incorporation of the corporations named hereunder have been cancelled by an Order for default in complying with the provisions of the Corporations Tax Act, and the said corporations have been dissolved on that date.
Date |
Name of Corporation |
Ontario Corporation Number |
---|---|---|
2008-06-09 |
Accurate Micro Systems Inc. |
001161635 |
2008-06-09 |
Acores Aluminum Products Limited |
000410014 |
2008-06-09 |
Advocate Legal Multi-Services Inc. |
001536004 |
2008-06-09 |
Ample Health Inc. |
001612902 |
2008-06-09 |
Antrim Holdings Limited |
000863646 |
2008-06-09 |
Armishaw Bobcat Services Ltd. |
000815589 |
2008-06-09 |
Ashton Electric Ltd. |
001343988 |
2008-06-09 |
Belboy Rv Express Inc. |
001306532 |
2008-06-09 |
Bildesign Consulting Ltd. |
001042008 |
2008-06-09 |
Bizzolutions Inc. |
001473308 |
2008-06-09 |
Breton Drafting Services Ltd. |
000980767 |
2008-06-09 |
Bud Schell Service Limited |
000234704 |
2008-06-09 |
Crown Flooring & Carpeting Inc. |
001505397 |
2008-06-09 |
Dark Star Systems Incorporated |
001301733 |
2008-06-09 |
Direct Mail Inc. |
001331660 |
2008-06-09 |
Divequest Canada Inc. |
000972648 |
2008-06-09 |
Doug’s Heating Service Ltd. |
000710400 |
2008-06-09 |
Ebaybazar Inc. |
002044586 |
2008-06-09 |
Elan Drywall & Interior Design Ltd. |
001466973 |
2008-06-09 |
Emerald Bay Management Ltd. |
001569754 |
2008-06-09 |
Excess Steel Inc. |
001282081 |
2008-06-09 |
Foster Livestock Ltd. |
000268923 |
2008-06-09 |
Freelton Market Cafe & Bakery Ltd. |
001333872 |
2008-06-09 |
Geeta Food Services Ltd. |
000974164 |
2008-06-09 |
Gordon R. Angus Enterprises Ltd. |
000444212 |
2008-06-09 |
Grand Pacific Group (Ontario) Inc. |
000868917 |
2008-06-09 |
Greek Journal Inc. |
001142840 |
2008-06-09 |
Huntley Capital Investments Inc. |
001147329 |
2008-06-09 |
I.S.P.B.O.C.A.S. Inc. |
001133680 |
2008-06-09 |
Interact Technologies Inc. |
001216151 |
2008-06-09 |
Intimo Lingerie Ltd. |
000567013 |
2008-06-09 |
Italceramica Ltd. |
000317964 |
2008-06-09 |
Its Technology Limited |
001222570 |
2008-06-09 |
Kabyn Inc. |
000661037 |
2008-06-09 |
Kj Consulting Corp. |
001312335 |
2008-06-09 |
Koners Inc. |
001123456 |
2008-06-09 |
Leelee’s Tiara Inc. |
002045841 |
2008-06-09 |
Lemcom Inc. |
001308711 |
2008-06-09 |
Lmc Services Ltd. |
001596628 |
2008-06-09 |
Lynchris Pharmaceuticals Limited |
001085136 |
2008-06-09 |
M. D. Grant Holdings Inc. |
001530662 |
2008-06-09 |
Make A Buck Or Two Inc. |
002014005 |
2008-06-09 |
Matched Systems Ltd. |
001286438 |
2008-06-09 |
Metalcrete Inc. |
000981525 |
2008-06-09 |
Mican Dental Manufacturing Inc. |
001066724 |
2008-06-09 |
Moda International Management Inc. |
001219075 |
2008-06-09 |
Momentum Marketing International Canada Inc. |
001186036 |
2008-06-09 |
Moneychoice Financial Services Inc. |
001522960 |
2008-06-09 |
Network Design Group Inc. |
002035834 |
2008-06-09 |
Nobili Automobile Sales & Leasing Ltd. |
001005628 |
2008-06-09 |
Nor-Tex Industries Ltd. |
001165301 |
2008-06-09 |
Onyx Homes Inc. |
002013669 |
2008-06-09 |
Paul Dacunha Architect Inc. |
001556844 |
2008-06-09 |
Performance Concepts Group Inc. |
001593631 |
2008-06-09 |
Pirana Automotive Inc. |
001447428 |
2008-06-09 |
Quality Video Audio Service Centre Inc. |
001216539 |
2008-06-09 |
Robert Bedard Energy Consultant Ltd. |
000513919 |
2008-06-09 |
Rochester Holdings Ltd. |
000656888 |
2008-06-09 |
Rock & Earthscapes (2000) Ltd. |
001319844 |
2008-06-09 |
S & J International Transport Services Ltd. |
001336381 |
2008-06-09 |
San-Nor Landscaping Services Ltd. |
000839237 |
2008-06-09 |
Scotkan Home Improvements Inc. |
001117104 |
2008-06-09 |
Shanco Development Corporation |
001032088 |
2008-06-09 |
Smash Arts Inc. |
001275181 |
2008-06-09 |
Style Construction Services Inc. |
001010036 |
2008-06-09 |
The Bcz Group Inc. |
000823947 |
2008-06-09 |
Tvatpc Technologies Inc. |
001400797 |
2008-06-09 |
1010542 Ontario Inc. |
001010542 |
2008-06-09 |
1094968 Ontario Inc. |
001094968 |
2008-06-09 |
1097983 Ontario Ltd. |
001097983 |
2008-06-09 |
1099437 Ontario Inc. |
001099437 |
2008-06-09 |
1132356 Ontario Limited |
001132356 |
2008-06-09 |
1199995 Ontario Corporation |
001199995 |
2008-06-09 |
1229530 Ontario Limited |
001229530 |
2008-06-09 |
1234801 Ontario Ltd. |
001234801 |
2008-06-09 |
1245077 Ontario Inc. |
001245077 |
2008-06-09 |
1278138 Ontario Inc. |
001278138 |
2008-06-09 |
1317842 Ontario Inc. |
001317842 |
2008-06-09 |
1319608 Ontario Ltd. |
001319608 |
2008-06-09 |
1330504 Ontario Limited |
001330504 |
2008-06-09 |
1345597 Ontario Limited |
001345597 |
2008-06-09 |
1346695 Ontario Inc. |
001346695 |
2008-06-09 |
1378678 Ontario Inc. |
001378678 |
2008-06-09 |
1404985 Ontario Limited |
001404985 |
2008-06-09 |
1454765 Ontario Inc. |
001454765 |
2008-06-09 |
1457269 Ontario Inc. |
001457269 |
2008-06-09 |
1459635 Ontario Limited |
001459635 |
2008-06-09 |
1491209 Ontario Inc. |
001491209 |
2008-06-09 |
1494255 Ontario Ltd. |
001494255 |
2008-06-09 |
1499094 Ontario Inc. |
001499094 |
2008-06-09 |
1516603 Ontario Inc. |
001516603 |
2008-06-09 |
1520255 Ontario Limited |
001520255 |
2008-06-09 |
1522178 Ontario Ltd. |
001522178 |
2008-06-09 |
1603601 Ontario Inc. |
001603601 |
2008-06-09 |
1609687 Ontario Limited |
001609687 |
2008-06-09 |
2018213 Ontario Inc. |
002018213 |
2008-06-09 |
2044068 Ontario Limited |
002044068 |
2008-06-09 |
656339 Ontario Limited |
000656339 |
2008-06-09 |
706606 Ontario Limited |
000706606 |
2008-06-09 |
755321 Ontario Inc. |
000755321 |
2008-06-09 |
757622 Ontario Inc. |
000757622 |
2008-06-09 |
786297 Ontario Inc. |
000786297 |
2008-06-09 |
818349 Ontario Inc. |
000818349 |
2008-06-09 |
823496 Ontario Ltd. |
000823496 |
2008-06-09 |
852152 Ontario Inc. |
000852152 |
2008-06-09 |
883568 Ontario Limited |
000883568 |
2008-06-09 |
943244 Ontario Inc. |
000943244 |
2008-06-09 |
948297 Ontario Inc. |
000948297 |
M. Kalsbeek
Director, Companies and Personal Property Security Branch
(141-G277)
Certificate of Dissolution
Notice Is Hereby Given that a certificate of dissolution under the Business Corporations Act, has been endorsed. The effective date of dissolution precedes the corporation listings.
Date |
Name of Corporation |
Ontario Corporation Number |
---|---|---|
2008-05-29 |
1732300 Ontario Inc. |
001732300 |
2008-06-02 |
Apna Auto Body Inc. |
001221575 |
2008-06-02 |
Arnold Stein Drugs Limited |
000217785 |
2008-06-02 |
Christie Irrigation Inc. |
001476326 |
2008-06-02 |
1369556 Ontario Inc. |
001369556 |
2008-06-02 |
1455867 Ontario Ltd. |
001455867 |
2008-06-02 |
749417 Ontario Inc. |
000749417 |
2008-06-03 |
Lead Hyde Park Inc. |
000837138 |
2008-06-04 |
Attisano Construction Limited |
000425663 |
2008-06-04 |
Otto Timm Enterprises Limited |
000221545 |
2008-06-04 |
P & H Financial Services Inc. |
001523654 |
2008-06-04 |
Spyker Software Engineering Inc. |
000943102 |
2008-06-04 |
1199407 Ontario Limited |
001199407 |
2008-06-04 |
1348426 Ontario Ltd. |
001348426 |
2008-06-04 |
1362610 Ontario Inc. |
001362610 |
2008-06-04 |
2008277 Ontario Ltd. |
002008277 |
2008-06-04 |
2124605 Ontario Inc. |
002124605 |
2008-06-04 |
598981 Ontario Inc. |
000598981 |
2008-06-04 |
949105 Ontario Inc. |
000949105 |
2008-06-05 |
At E’S Inc. |
000802797 |
2008-06-05 |
A1 Quality Advertising Inc. |
002058948 |
2008-06-05 |
Beta Fund Limited |
000224111 |
2008-06-05 |
Cabridge Inc. |
001094894 |
2008-06-05 |
Canpri Corporation |
001568075 |
2008-06-05 |
Capsun Holdings Inc. |
001437085 |
2008-06-05 |
Egalen Inc. |
001249184 |
2008-06-05 |
Hvt Consulting Inc. |
001342711 |
2008-06-05 |
Karen’s Shop Co. Ltd. |
001542555 |
2008-06-05 |
Knud Rental Ltd. |
001466506 |
2008-06-05 |
Quick Cleaners & Launderers Ltd. |
000407548 |
2008-06-05 |
Savalon Information Technology Inc. |
001336047 |
2008-06-05 |
Scottco Investments Ltd. |
000465401 |
2008-06-05 |
Sgt. Bilko Trading Inc. |
002028740 |
2008-06-05 |
Small Things Ltd. |
001362852 |
2008-06-05 |
Supplying Ontario Landscape Designs Inc. |
001113191 |
2008-06-05 |
The Orbit Marketing Services & Consultancy Inc. |
002147238 |
2008-06-05 |
Upekkha Inc. |
001214328 |
2008-06-05 |
Walsh Fuels Ltd. |
000890519 |
2008-06-05 |
1082238 Ontario Inc. |
001082238 |
2008-06-05 |
1111656 Ontario Inc. |
001111656 |
2008-06-05 |
1602922 Ontario Inc. |
001602922 |
2008-06-05 |
2016313 Ontario Ltd. |
002016313 |
2008-06-05 |
5Ak Inc. |
001662939 |
2008-06-05 |
752670 Ontario Limited |
000752670 |
2008-06-05 |
977536 Ontario Inc. |
000977536 |
2008-06-06 |
Ace Bakery Holdings Limited |
002053186 |
2008-06-06 |
Adventure Life Canada Inc. |
001686380 |
2008-06-06 |
Agri Pro Computer Services Ltd. |
000700599 |
2008-06-06 |
Ajr Waste Services (2001) Ltd. |
001495622 |
2008-06-06 |
Artoga Management Ltd. |
000394277 |
2008-06-06 |
B K Machine Repairs Ltd. |
000619565 |
2008-06-06 |
Darhor Investments Limited |
001166212 |
2008-06-06 |
Erie Environmental Services (2005) Inc. |
001486076 |
2008-06-06 |
Eurodiesel Services Ltd. |
001567382 |
2008-06-06 |
Gordnic Investments Limited |
001166213 |
2008-06-06 |
Imperial Freight Management Inc. |
001398886 |
2008-06-06 |
Jel Holdings Inc. |
001592731 |
2008-06-06 |
Julie Cohen & Associates Inc. |
001482193 |
2008-06-06 |
Kuchme Manufacturing Limited |
000689438 |
2008-06-06 |
Link-Net Management Associates Inc. |
000994335 |
2008-06-06 |
Modus Legal Recruitment Limited |
002010105 |
2008-06-06 |
Rathees Ontario Limited |
002023546 |
2008-06-06 |
Sigmacon Pharmaceuticals Corporation |
002028867 |
2008-06-06 |
United Thermodynamics Corporation |
001047705 |
2008-06-06 |
Waste Saving Solutions Inc. |
002019490 |
2008-06-06 |
Waterlily Cleaning, Painting, Decorating And Maintenance Services Corp. |
001265171 |
2008-06-06 |
Wds Environmental Inc. |
001451318 |
2008-06-06 |
1212229 Ontario Limited |
001212229 |
2008-06-06 |
1309813 Ontario Ltd. |
001309813 |
2008-06-06 |
1315170 Ontario Inc. |
001315170 |
2008-06-06 |
1317887 Ontario Limited |
001317887 |
2008-06-06 |
1375373 Ontario Limited |
001375373 |
2008-06-06 |
1375374 Ontario Limited |
001375374 |
2008-06-06 |
1375375 Ontario Limited |
001375375 |
2008-06-06 |
1412537 Ontario Limited |
001412537 |
2008-06-06 |
1542312 Ontario Inc. |
001542312 |
2008-06-06 |
1556927 Ontario Inc. |
001556927 |
2008-06-06 |
1556928 Ontario Inc. |
001556928 |
2008-06-06 |
1575757 Ontario Limited |
001575757 |
2008-06-06 |
1581562 Ontario Inc. |
001581562 |
2008-06-06 |
1601299 Ontario Limited |
001601299 |
2008-06-06 |
1643119 Ontario Ltd. |
001643119 |
2008-06-06 |
1643168 Ontario Ltd. |
001643168 |
2008-06-06 |
2017315 Ontario Inc. |
002017315 |
2008-06-06 |
2099447 Ontario Inc. |
002099447 |
2008-06-06 |
946572 Ontario Inc. |
000946572 |
2008-06-06 |
961115 Ontario Limited |
000961115 |
2008-06-07 |
Basis Computer Systems Inc. |
000804770 |
2008-06-07 |
1336630 Ontario Inc. |
001336630 |
2008-06-07 |
2113552 Ontario Inc. |
002113552 |
2008-06-09 |
Bal & Sandhu Transport Inc. |
002159096 |
2008-06-09 |
Bren Art Packers And Handlers Inc. |
000482219 |
2008-06-09 |
Central Shipping Supplies Limited |
001459729 |
2008-06-09 |
Chun Mei Lighting & Furniture Co. Ltd. |
001631642 |
2008-06-09 |
Cmo Foods Ltd. |
001478393 |
2008-06-09 |
Copperline Sales Inc. |
001232034 |
2008-06-09 |
D J Mcglade Holdings Inc. |
000608591 |
2008-06-09 |
Deja Vu Spa Ltd. |
001624319 |
2008-06-09 |
Entre-Comm Ltd. |
002000028 |
2008-06-09 |
Erin Mills Florist Inc. |
001265535 |
2008-06-09 |
Evergreen Coolant Ltd. |
001093247 |
2008-06-09 |
Flowers By Questa Inc. |
000864425 |
2008-06-09 |
Focus On Details Inc. |
002149640 |
2008-06-09 |
Haven Security & Service Inc. |
000757458 |
2008-06-09 |
Hoka Holdings Inc. |
001249322 |
2008-06-09 |
Horizons Canada Inc. |
001130276 |
2008-06-09 |
Intersection Strategy And Creative Inc. |
001457950 |
2008-06-09 |
Jennifer Mcdonald Inc. |
002038988 |
2008-06-09 |
Krohn Equipment Repair Inc. |
001155203 |
2008-06-09 |
Legend Creek Homes (Ravines) Ltd. |
001140116 |
2008-06-09 |
Libratech Inc. |
001076524 |
2008-06-09 |
Myko Holdings Limited |
001586226 |
2008-06-09 |
Nayda & Associates Inc. |
001312527 |
2008-06-09 |
O’malley Homes Inc. |
000988005 |
2008-06-09 |
Portfolio Subco Inc. |
001160933 |
2008-06-09 |
Raven Oak Manufacturing Inc. |
001166542 |
2008-06-09 |
Recycling Development Corporation |
000836865 |
2008-06-09 |
Spiritquest Media Corporation |
001579191 |
2008-06-09 |
Telecue Limited |
000294095 |
2008-06-09 |
The Leighton Image Inc. |
000842895 |
2008-06-09 |
Trilogy Minds Inc. |
001651948 |
2008-06-09 |
Veracity Consulting Inc. |
001602143 |
2008-06-09 |
Victor Solomon Enterprises Limited |
001039463 |
2008-06-09 |
1029064 Ontario Inc. |
001029064 |
2008-06-09 |
1097332 Ontario Inc. |
001097332 |
2008-06-09 |
1106251 Ontario Inc. |
001106251 |
2008-06-09 |
1145240 Ontario Inc. |
001145240 |
2008-06-09 |
1203466 Ontario Limited |
001203466 |
2008-06-09 |
1341490 Ontario Limited |
001341490 |
2008-06-09 |
1383734 Ontario Limited |
001383734 |
2008-06-09 |
1417998 Ontario Limited |
001417998 |
2008-06-09 |
1612169 Ontario Limited |
001612169 |
2008-06-09 |
1619299 Ontario Inc. |
001619299 |
2008-06-09 |
1667350 Ontario Inc. |
001667350 |
2008-06-09 |
1692270 Ontario Inc. |
001692270 |
2008-06-09 |
2021020 Ontario Inc. |
002021020 |
2008-06-09 |
2026022 Ontario Limited |
002026022 |
2008-06-09 |
205252 Ontario Inc. |
000205252 |
2008-06-09 |
2068964 Ontario Ltd. |
002068964 |
2008-06-09 |
447965 Ontario Limited |
000447965 |
2008-06-09 |
496459 Ontario Limited |
000496459 |
2008-06-09 |
537670 Ontario Limited |
000537670 |
2008-06-09 |
578994 Ontario Limited |
000578994 |
2008-06-10 |
Applied Information Management Services Inc. |
001058129 |
2008-06-10 |
Custom Home Gym Design Inc. |
001621001 |
2008-06-10 |
Glenanna Group Ltd. |
002003217 |
2008-06-10 |
Grandsberg Tianjin Ginseng Farm (Canada) Ltd. |
001060308 |
2008-06-10 |
Hallage Investments Limited |
000574110 |
2008-06-10 |
Harvey L. Werstiuk Systems Inc. |
001270646 |
2008-06-10 |
Kinrara Farms Limited |
001706106 |
2008-06-10 |
Mike Yantha Carpentry Limited |
000809322 |
2008-06-10 |
P. Simpson Holdings Inc. |
001454501 |
2008-06-10 |
R.G. Marr Enterprises Inc. |
000640853 |
2008-06-10 |
Real Renovations & Installations Ltd. |
001058338 |
2008-06-10 |
Shimmers Ltd. |
001640488 |
2008-06-10 |
Sjmt Holdings Inc. |
001318744 |
2008-06-10 |
The Knnc International Corporation Limited |
002072176 |
2008-06-10 |
Wastecon Inc. |
000964266 |
2008-06-10 |
1055533 Ontario Inc. |
001055533 |
2008-06-10 |
1348133 Ontario Inc. |
001348133 |
2008-06-10 |
1431157 Ontario Inc. |
001431157 |
2008-06-10 |
1495 Ip Limited |
001328031 |
2008-06-10 |
1606746 Ontario Inc. |
001606746 |
2008-06-10 |
430281 Ontario Inc. |
000430281 |
2008-06-10 |
950502 Ontario Inc. |
000950502 |
2008-06-11 |
Aqua Works Bathrooms And Kitchens Limited |
001525334 |
2008-06-11 |
Betasoft Inc. |
001300402 |
2008-06-11 |
Blue Iris Multimedia Group Ltd. |
001273357 |
2008-06-11 |
Eye Tp Sports Inc. |
002098261 |
2008-06-11 |
G.D.C. Parking Inc. |
001008114 |
2008-06-11 |
Lakehead Occupational Therapy Services Inc. |
000757440 |
2008-06-11 |
Monolith Printing Limited |
000403892 |
2008-06-11 |
Penrose & Partners Inc. |
000929364 |
2008-06-11 |
Siber Hegner International Investments (Canada) Ltd. |
000602585 |
2008-06-11 |
1260416 Ontario Inc. |
001260416 |
2008-06-11 |
1595509 Ontario Inc. |
001595509 |
2008-06-11 |
1645577 Ontario Inc. |
001645577 |
2008-06-11 |
591425 Ontario Limited |
000591425 |
2008-06-12 |
A & E Millenium Lighting And Electric Inc. |
001387368 |
2008-06-12 |
Fusion Capital Partners Inc. |
001485359 |
2008-06-12 |
Gueraichi Consulting Inc. |
001048548 |
2008-06-12 |
Landcorp Development Inc. |
001014935 |
2008-06-12 |
Leaside Mews Inc. |
000957178 |
2008-06-12 |
Mamar Contracting Inc. |
001079134 |
2008-06-12 |
Microway Computer And Business Centre Inc. |
000783209 |
2008-06-12 |
N&A Cingel Transportation Inc. |
001605952 |
2008-06-12 |
P.Schiffer Renovations Ltd. |
001339982 |
2008-06-12 |
Paramount Therapeutics Rehabilitation Clinic Inc. |
001371637 |
2008-06-12 |
R.N. Mcleod Holdings Ltd. |
001298544 |
2008-06-12 |
Scamurra-West Enterprises Incorporated |
000987890 |
2008-06-12 |
St. Clair West Food Centre Inc. |
001100220 |
2008-06-12 |
Thenuka Jewellery Inc. |
002137890 |
2008-06-12 |
1258785 Ontario Limited |
001258785 |
2008-06-12 |
1324042 Ontario Inc. |
001324042 |
2008-06-12 |
1425609 Ontario Inc. |
001425609 |
2008-06-12 |
1545206 Ontario Inc. |
001545206 |
2008-06-12 |
1593531 Ontario Inc. |
001593531 |
2008-06-12 |
1659897 Ontario Ltd. |
001659897 |
2008-06-12 |
366823 Ontario Limited |
000366823 |
2008-06-12 |
680409 Ontario Inc. |
000680409 |
2008-06-13 |
Albion Road Trailer Sales Ltd. |
000351792 |
2008-06-13 |
Borex Precision Machining Inc. |
001394065 |
2008-06-13 |
Cardinal Glass Associates Ltd. |
000956168 |
2008-06-13 |
Empave Holding Ltd. |
000777119 |
2008-06-13 |
Forest City Financial Corporation |
001209547 |
2008-06-13 |
Jae Consultants Inc. |
000627333 |
2008-06-13 |
Leecorp Capital Holdings Inc. |
002050620 |
2008-06-13 |
Mark Lawee Garden Landscaping Inc. |
000757244 |
2008-06-13 |
Max Weiss Limited |
000239754 |
2008-06-13 |
Mitsis Enterprises Limited |
000246775 |
2008-06-13 |
Ness/Gilgorm Management Limited |
000696658 |
2008-06-13 |
Pho Mi Vietnam Inc. |
001734373 |
2008-06-13 |
R. H. Nicholls Construction And Development Ltd. |
000305781 |
2008-06-13 |
Ravan Investments Limited |
000889476 |
2008-06-13 |
Shorcan Ats Limited |
001667763 |
2008-06-13 |
Sports E-Clips Inc. |
001513227 |
2008-06-13 |
T. W. Cork Sales Limited |
001494561 |
2008-06-13 |
Tangra Hakka Indian Cuisine Inc. |
002098475 |
2008-06-13 |
The Plumbing & Heating Zone Inc. |
002090497 |
2008-06-13 |
U B S Canada Inc. |
000891087 |
2008-06-13 |
W.K. Storms & Associates Ltd. |
000568618 |
2008-06-13 |
1336843 Ontario Limited |
001336843 |
2008-06-13 |
1380512 Ontario Limited |
001380512 |
2008-06-13 |
2096901 Ontario Inc. |
002096901 |
2008-06-13 |
977865 Ontario Ltd. |
000977865 |
2008-06-16 |
Ace Transport Training Inc. |
001338268 |
2008-06-16 |
Boulevard Warehousing Inc. |
000408424 |
2008-06-16 |
Dave’s Repair Service Ltd. |
000370131 |
2008-06-16 |
Glenn Wright Trucking Ltd. |
001004918 |
2008-06-16 |
Golden Fortune Holding Inc. |
001282990 |
2008-06-16 |
Hathan Transport Ltd. |
002027560 |
2008-06-16 |
Jason Alexander Inc. |
000395282 |
2008-06-16 |
Kingsley Allen I.T. Search Inc. |
001403909 |
2008-06-16 |
Marius Construction (Windsor) Ltd. |
000725700 |
2008-06-16 |
Martini Global Inc. |
001249736 |
2008-06-16 |
Martini Services Inc. |
001275088 |
2008-06-16 |
Mavitech Incorporated |
001315801 |
2008-06-16 |
Mick E. Fynn’s Co. Ltd. |
001463308 |
2008-06-16 |
Nis Global Inc. |
001291977 |
2008-06-16 |
Nor-Therm Diagnostics Inc. |
000844348 |
2008-06-16 |
Secure Genetics Inc. |
001543549 |
2008-06-16 |
Tarvan Group Inc. |
000943285 |
2008-06-16 |
Terratank Environmental Group Ltd. |
001485751 |
2008-06-16 |
Tony’s Fur Company Ltd. |
000521702 |
2008-06-16 |
Wilderness Experience Inc. |
001125176 |
2008-06-16 |
1019249 Ontario Inc. |
001019249 |
2008-06-16 |
1082363 Ontario Inc. |
001082363 |
2008-06-16 |
1173500 Ontario Inc. |
001173500 |
2008-06-16 |
1238703 Ontario Inc. |
001238703 |
2008-06-16 |
1314781 Ontario Inc. |
001314781 |
2008-06-16 |
2037674 Ontario Inc. |
002037674 |
2008-06-16 |
2111151 Ontario Inc. |
002111151 |
2008-06-16 |
533978 Ontario Inc. |
000533978 |
2008-06-16 |
829442 Ontario Limited |
000829442 |
2008-06-16 |
856284 Ontario Inc. |
000856284 |
2008-06-16 |
890039 Ontario Inc. |
000890039 |
2008-06-17 |
Bebis Design Corp. |
001572550 |
2008-06-17 |
Fanatam Construction Inc. |
001519889 |
2008-06-17 |
Head Ups Incorporated |
001587424 |
2008-06-17 |
Jessmar Developments Limited |
000099851 |
2008-06-17 |
Luso Custom Upholstery Limited |
000594403 |
2008-06-17 |
Master Sales & Marketing Inc. |
000998217 |
2008-06-17 |
Med-Emerg Health Centres Inc. |
001279573 |
2008-06-17 |
Moradi Consulting Corp. |
001457390 |
2008-06-17 |
Muraca Management Group Inc. |
001195378 |
2008-06-17 |
Paradigm Maintenance Inc. |
001571864 |
2008-06-17 |
Pointnine Tech Inc. |
001536154 |
2008-06-17 |
S. Netkin & Sons Limited |
001739097 |
2008-06-17 |
Tectra Technology And Training Inc. |
001296665 |
2008-06-17 |
The Health Institute For Men Inc. |
001589259 |
2008-06-17 |
Westbrook General Partner Inc. |
001300518 |
2008-06-17 |
1180753 Ontario Inc. |
001180753 |
2008-06-17 |
1267682 Ontario Inc. |
001267682 |
2008-06-17 |
1318157 Ontario Inc. |
001318157 |
2008-06-17 |
1502753 Ontario Inc. |
001502753 |
2008-06-17 |
1521488 Ontario Limited |
001521488 |
2008-06-17 |
1619110 Ontario Limited |
001619110 |
2008-06-17 |
1633155 Ontario Inc. |
001633155 |
2008-06-17 |
2009308 Ontario Inc. |
002009308 |
2008-06-17 |
2152118 Ontario Inc. |
002152118 |
2008-06-17 |
481056 Ontario Limited |
000481056 |
2008-06-17 |
493917 Ontario Inc. |
000493917 |
2008-06-17 |
570082 Ontario Inc. |
000570082 |
2008-06-18 |
Bill’s Farm Inc. |
001331510 |
2008-06-18 |
Dga Express Ltd. |
002041900 |
2008-06-18 |
E Nimer Investment Ltd. |
000985658 |
2008-06-18 |
Ehelper Inc. |
002078947 |
2008-06-18 |
H.J.R Truck Lines Inc. |
001371269 |
2008-06-18 |
Helena & Thomas Services Inc. |
002110483 |
2008-06-18 |
Hing Tai Limited |
001076923 |
2008-06-18 |
Historic Formula Atlantic Associates Inc. |
002045652 |
2008-06-18 |
Hrabi Lord Real Estate Inc. |
001533832 |
2008-06-18 |
International Coal Corporation |
002126430 |
2008-06-18 |
Ossip Temins Professional Corporation |
002117460 |
2008-06-18 |
Xinke Computer Inc. |
001680339 |
2008-06-18 |
Yny Trading Co. Ltd. |
001328982 |
2008-06-18 |
1097285 Ontario Inc. |
001097285 |
2008-06-18 |
1125051 Ontario Inc. |
001125051 |
2008-06-18 |
1239054 Ontario Ltd. |
001239054 |
2008-06-18 |
1266468 Ontario Inc. |
001266468 |
2008-06-18 |
1472208 Ontario Ltd. |
001472208 |
2008-06-18 |
2095052 Ontario Limited |
002095052 |
M. Kalsbeek
Director, Companies and Personal Property Security Branch
(141-G278)
Ontario Securities Commission
Amendments To National Instrument 55-102
System For Electronic Disclosure By Insiders (Sedi)
On June 13, 2008, amendments made to National Instrument 55-102 System for Electronic Disclosure by Insiders (Sedi) and related forms (the Amendment Instrument) came into force as a rule under the Securities Act. The Amendment Instrument streamlines the insider report filing process. The full text of the Amendment Instrument is available in the Ontario Securities Commission’s Bulletin at (2008) 31 Oscb 6299 and on the Commission’s web site at http://www.OSC.gov.on.ca/Regulation/Rulemaking/rrn_index.jsp.
(141-G278)
Order in Council
On the recommendation of the undersigned, the Lieutenant Governor, by and with the advice and concurrence of the Executive Council, orders that:
O.C./1178/2008
Pursuant to the provisions of the Executive Council Act, section 2(3), Order in Council OC-1938/2007, dated October 30, 2007 and amended by:
OC-1961/2007 dated November 7, 2007,
OC-2012/2007, dated November 28, 2007, and
OC-2033/2007, dated December 5, 2007,
is further amended by deleting the following name and assignment:
Kim Craitor
as Parliamentary Assistant to the Minister of Energy
Phil McNeely
as Parliamentary Assistant to the Minister of Public Infrastructure Renewal
And by adding the following name and assignment:
Kim Craitor
as Parliamentary Assistant to the Minister of Energy and Infrastructure (Energy)
Phil McNeely
as Parliamentary Assistant to the Minister of Energy and Infrastructure (Infrastructure)
Recommended
Dalton Mcguinty
Premier and President of the Council
Concurred
Gerry Phillips
Chair of Cabinet
Approved and Ordered June 25, 2008
David C. Onley
Lieutenant Governor of Ontario
(141-G280A)
On the recommendation of the undersigned, the Lieutenant Governor, by and with the advice and concurrence of the Executive Council, orders that:
O.C./1179/2008
Pursuant to subsection 5(1) of the Executive Council Act, the powers and duties that have been assigned or may be assigned by law to any Minister of the Crown shown in Column 1, be assigned and transferred to another Minister, shown in Column 2 opposite, to be exercised from time to time during the absence or inability to act of the Minister shown in Column 1:
Number |
Minister |
Alternate |
---|---|---|
1 |
Premier and President of the Council |
Minister of Finance or alternatively, Minister without Portfolio (Gerry Phillips) |
2 |
Aboriginal Affairs |
Minister of Labour or alternatively, Minister of Citizenship and Immigration |
3 |
Attorney General |
Minister of Aboriginal Affairs or alternatively, Minister of Health Promotion |
4 |
Minister of Agriculture, Food and Rural Affairs |
Minister of Natural Resources or alternatively, Minister of the Environment |
5 |
Minister of Children and Youth Services |
Minister of Community and Social Services or alternatively, Minister of Education |
6 |
Minister of Citizenship and Immigration |
Minister of Community Safety and Correctional Services or alternatively, Attorney General |
7 |
Minister of Community and Social Services |
Minister of Children and Youth Services or alternatively, Minister of the Environment |
8 |
Minister of Community Safety and Correctional Services |
Minister of Natural Resources or alternatively, Minister of Tourism |
9 |
Minister of Culture |
Minister of Children and Youth Services or alternatively, Minister of Transportation |
10 |
Minister of Economic Development |
Minister of Community Safety and Correctional Services or alternatively, Minister of Finance |
11 |
Minister of Education |
Minister of Training, Colleges and Universities or alternatively, Minister of Children and Youth Services |
12 |
Minister of Energy and Infrastructure |
Minister of Finance or alternatively, Minister of Government and Consumer Services |
13 |
Minister of the Environment |
Minister of Tourism or alternatively, Minister of Natural Resources |
14 |
Minister of Finance |
Minister of Government and Consumer Services or alternatively, Minister of Energy and Infrastructure |
15 |
Minister of Government and Consumer Services |
Minister of Health and Long-Term Care or alternatively, Minister of Labour |
16 |
Minister of Health and Long-Term Care |
Minister of Community and Social Services or alternatively, Minister of Education |
17 |
Minister of Health Promotion |
Minister of Health and Long-Term Care or alternatively, Minister of Tourism |
18 |
Minister of Intergovernmental Affairs |
Minister of Citizenship and Immigration or alternatively, Minister of Revenue |
19 |
Minister of Labour |
Minister of Natural Resources or alternatively, Attorney General |
20 |
Minister of Municipal Affairs and Housing |
Minister of Transportation or alternatively, Minister of Agriculture, Food and Rural Affairs |
21 |
Minister of Natural Resources |
Minister of the Environment or alternatively, Minister of Northern Development and Mines |
22 |
Minister of Northern Development and Mines |
Minister of Natural Resources or alternatively, Minister of Economic Development and Trade |
23 |
Minister of Research and Innovation |
Minister of Economic Development and Trade or alternatively, Minister of Training, Colleges and Universities |
24 |
Minister of Revenue |
Minister of Finance or alternatively, Minister of Government and Consumer Services |
25 |
Minister of Small Business and Consumer Services |
Minister of Economic Development and Trade or alternatively, Minister of Research and Innovation |
26 |
Minister of Tourism |
Minister of Municipal Affairs and Housing or alternatively, Minister of Health Promotion |
27 |
Minister of Training, Colleges and Universities |
Minister of Education or alternatively, Minister of Children and Youth Services |
28 |
Minister of Transportation |
Minister of Energy and Infrastructure or alternatively, Minister of Municipal Affairs and Housing |
Further, that in the absence or inability to act of the Chair of the Management Board of Cabinet and the Chair of the Treasury Board, his or her powers and duties be assigned and transferred to the Vice-Chair of the Management Board of Cabinet and the Vice-Chair of the Treasury Board and, in the Vice-Chairs’ absence or inability to act, to the Minister of Government and Consumer Services, subject to the provisions of subsection 2(5) of the Management Board of Cabinet Act and subsection 4(3) of the Treasury Board Act, 1991 with respect to meetings of the Management Board of Cabinet and Treasury Board;
And further, this Order in Council shall not be construed as appointing alternate members of the Management Board of Cabinet and of the Treasury Board pursuant to subsection 2(3) of the Management Board of Cabinet Act and subsection 3(2) of the Treasury Board Act, 1991;
And that Order in Council O.C. 2037/2007, dated December 19, 2007, be revoked.
Recommended
Dalton Mcguinty
Premier and President of the Council
Concurred
Gerry Phillips
Chair of Cabinet
Approved and Ordered June 25, 2008
David C. Onley
Lieutenant Governor of Ontario
(141-G280B)
Ontario Energy Board
Amendments to the Distribution System Code
EB-2008-0001
1.0 General And Administrative Provisions
Section 1.7 of the Code will be amended to add in the following sentence at the end of the section:
All of Chapter 7, Service Quality Requirements, comes into force on January 1, 2009.
The following will be added into the Code as new Section 7:
7.0 Service Quality Requirements
-
- Definitions
In Chapter 7, the following words have the meanings set out below.
“answered” means connected to a person that is a representative of the distributor. Connection to a voice mailbox or an answering machine, or placing a person in a queue, does not constitute answering.
“customer care telephone number” means any telephone number that is dedicated exclusively to, and given to the public by the distributor for, the purpose of contacting the distributor on matters concerning customer care, including customer account enquiries and other customer service enquiries. Where a distributor does not have a telephone number dedicated exclusively to matters concerning customer care, any telephone number given to the public for the purpose of making enquiries of the distributor shall be deemed to be a “customer care telephone number”.
“emergency call” means a call where the assistance of the distributor has been requested by fire, ambulance or police services.
“qualified enquiry” means an enquiry received by a distributor from a customer or representative of a customer pertaining to the customer’s existing or prospective service in which a written response is requested by the customer or representative of the customer or determined by the distributor to be necessary. A “qualified enquiry” does not include any of the following, which shall be addressed in accordance with other applicable requirements: cable locate requests; retailer Service Transaction Requests; and enquiries of a general nature not relating specifically to service currently provided to a customer or to a new service being requested by a customer.
“qualified incoming calls” means calls that are received during the regular hours of operation of a distributor’s customer call centre and are either:
- telephone calls for which the customer normally reaches a customer service representative directly or has been transferred to a customer care line by a general operator; or
- telephone calls in which the customer has reached the distributor’s Interactive Voice Response (“IVR ”) system and selected the option of speaking to a customer service representative.
The following are not “qualified incoming calls”:
- telephone calls that are abandoned by the customer prior to asking for a customer service representative; and
- telephone calls for which the customer elects IVR self-service.
“new service” means a connection that requires an Electric Safety Authority certificate before the connection can be completed. This includes, but is not limited to, connections associated with a service upgrade and connections that involve the installation of an additional meter on the distribution system where no meter previously existed. Solely replacing an existing meter is not a new service.
"service conditions" means any condition that must be satisfied before the service will be provided and may include the payment of connection fees, the signing of an offer to connect, the completion of a distribution system expansion, the delivery of any necessary equipment and the receipt of an electrical safety inspection certificate.
-
- Connection of New Services
- A connection for a new service request for a low voltage (<750 volts) service must be completed within 5 business days from the day on which all applicable service conditions are satisfied, or at such later date as agreed to by the customer and distributor.
- A connection for a new service request for a high voltage (>750 volts) service must be completed within 10 business days from the day on which all applicable service conditions are satisfied, or at such later date as agreed to by the customer and distributor.
- This service quality requirement must be met at least 90 percent of the time on a yearly basis.
- Appointment Scheduling
- When a customer or a representative of a customer requests an appointment with a distributor, the distributor shall schedule the appointment to take place within 5 business days of the day on which all applicable service conditions are satisfied or on such later date as may be agreed upon by the customer and distributor.
- Where the appointment in section 7.3.1 requires the presence of the customer or the customer’s representative, the distributor shall fulfil the requirements set out in section 7.4.1.
- Where the appointment in section 7.3.1 does not require the presence of the customer or the customer’s representative, the distributor shall arrive for the appointment on the day scheduled under section 7.3.1.
- This service quality requirement must be met at least 90 percent of the time on a yearly basis.
- All of the actions set out in:
- section 7.3.1; and
- section 7.3.2 or section 7.3.3, as applicable,
must be completed in order to fulfil this service quality requirement.
- This service quality requirement applies regardless of whether or not the presence of the customer or the customer’s representative is required.
- This service quality requirement does not apply to appointments that are subject to the requirements in sections 7.2.1 and 7.2.2.
- Appointments Met
- When an appointment is either:
- requested by a customer or a representative of a customer with a distributor ; or
- required by a distributor with a customer or representative of a customer,
the distributor must offer to schedule the appointment during the distributor’s regular hours of operation within a window of time that is no greater than 4 hours (i.e., morning, afternoon or, if available, evening). The distributor must then arrive for the appointment within the scheduled timeframe.
- This service quality requirement must be met at least 90 percent of the time on a yearly basis.
- Both of the actions set out in section 7.4.1 must be completed in order to fulfil this service quality requirement.
- If the distributor arrives at the scheduled appointment within the required time period but the appointment cannot be met because the customer failed to attend the appointment, the distributor may consider the appointment to have been met for the purpose of determining its performance with the standard.
- This service quality requirement applies to appointments that:
- require the presence of the customer or the customer’s representative;
- are scheduled to occur at the distributor’s office, the customer’s premises, business or work site, or at another location agreed to by the distributor and customer; and
- are a frequently recurring part of the distributor’s normal course of business, including, but not limited to, the following:
- disconnecting and/or reconnecting service to effect maintenance or upgrades;
- connecting a new customer;
- connecting a new service for an existing customer;
- providing underground cable locates;
- inspections;
- gaining access to read or replace an inside meter or to provide the customer with instructions on the proper use of a prepaid meter or similar device; and
- appointments that are rescheduled as required by section 7.5.1.
- When an appointment is either:
- Rescheduling a Missed Appointment
- When an appointment to which sections 7.3.1, 7.3.3, or 7.4.1 apply is missed or is going to be missed, the distributor must:
- attempt to contact the customer before the scheduled appointment to inform the customer that the appointment will be missed; and
- attempt to contact the customer within one business day to reschedule the appointment.
- This service quality requirement must be met 100 percent of the time on a yearly basis.
- Both of the actions set out in section 7.5.1 must be completed in order to fulfil this service quality requirement.
- This requirement does not apply if the appointment is missed due to the failure of the customer or the representative of the customer to attend the appointment.
- The rescheduled appointment becomes a new appointment for the purposes of sections 7.3.1 or 7.4.1 as appropriate.
- When an appointment to which sections 7.3.1, 7.3.3, or 7.4.1 apply is missed or is going to be missed, the distributor must:
- Telephone Accessibility
- Qualified incoming calls to the distributor’s customer care telephone number must be answered within the 30 second time period established under section 7.6.3.
- This service quality requirement must be met at least 65 percent of the time on a yearly basis.
- For qualified incoming calls that are transferred from the distributor’s IVR system, the 30 seconds shall be counted from the time the customer selects to speak to a customer service representative. In all other cases, the 30 seconds shall be counted from the first ring.
- Telephone Call Abandon Rate
- The number of qualified incoming calls to a distributor’s customer care telephone number that are abandoned before they are answered shall be 10 percent or less on a yearly basis.
- For the purposes of section 7.7.1, a qualified incoming call will only be considered abandoned if the call is abandoned after the 30 second period established under section 7.6.1 has elapsed.
- Written Response to Enquiries
- A written response to a qualified enquiry shall be sent by the distributor within 10 business days.
- This service quality requirement must be met at least 80 percent of the time on a yearly basis.
- The 10 business days shall be counted from the date on which any conditions associated with the enquiry have been satisfied (such as the date of a move where there is a request for a final statement of account) or, if there are no such conditions, from the date of receipt of the enquiry.
- A distributor may consider a written response to have been sent if the distributor sends a written acknowledgement of receipt of the qualified enquiry and includes a specific date in which a complete response to the qualified enquiry will be provided.
- A written response shall be deemed to have been sent on the date on which it is faxed, mailed or e-mailed by the distributor.
- Emergency Response
- Emergency calls must be responded to within 120 minutes in rural areas and within 60 minutes in urban areas.
- This service quality requirement must be met at least 80 percent of the time on a yearly basis.
- The definition of “rural” and “urban” should correspond to the municipality’s definition.
- The arrival of a qualified service person on site will constitute a response.
- Connection of New Services
(141-G281)
Financial Services Commission of Ontario
Statement Of Priorities
June 2008
Introduction
The Financial Services Commission of Ontario (FSCO) is a regulatory agency established under the Financial Services Commission of Ontario Act, 1997 (FSCO Act).
Section 11 of the FSCO Act requires FSCO to deliver to the Minister of Finance and publish in The Ontario Gazette (by June 30th of each year), “a statement setting out the proposed priorities of the Commission for the fiscal year in connection with the administration of this Act and all other Acts that confer powers on or assign duties to the Commission or the Superintendent; and a summary of the reasons for adoption of the priorities.”
This is FSCO’s eleventh Statement of Priorities. It identifies key challenges facing FSCO, outlines proposed strategic priorities for the coming year, and notes recent progress on significant projects.
FSCO is comprised of three parts: the five-member Commission; the Superintendent of Financial Services and staff; and the Financial Services Tribunal. FSCO regulates insurance, pension plans, loan and trust companies, credit unions/caisses populaires, mortgage entities and co-operative corporations in Ontario.
As of March 1, 2008, FSCO regulated or registered 394 insurance companies, 7755 pension plans, 207 credit unions and caisses populaires, 55 loan and trust companies, 1,290 mortgage brokers, 1,610 co-operative corporations, as well as approximately 39,700 insurance agents, 4,040 corporate insurance agencies and 1,145 insurance adjusters.
The Mortgage Brokerages, Lenders and Administrators Act, 2006, is set to take effect on July 1, 2008. At that time, any person or entity carrying on the business, in Ontario, of dealing or trading in mortgages, administrating mortgages or as a mortgage lender, and any individual dealing or trading in mortgages in Ontario for remuneration, must be licensed with FSCO, unless an exemption applies. FSCO will be issuing licenses to mortgage brokerages, brokers, agents and administrators.
Ontario continues to modernize its business and financial regulation to maintain an attractive business climate, keep pace with global markets and build on Ontario’s economic advantage. A competitive regulatory framework protects consumers and investors, and supports a positive business climate and growing economy.
Our Mandate
To protect the public interest and enhance public confidence in the regulated sectors, FSCO provides regulatory services that protect financial services consumers and pension plan beneficiaries, and support a healthy and competitive financial services industry.
Our Vision
We are committed to being a vigilant, fair-minded and forward-looking regulatory agency with a constructive and responsive presence in Ontario’s financial services marketplace.
Our Values
Organizations reflect the shared values of their members. FSCO is committed to the values set out below.
Professionalism
Strive to achieve the highest standards of behaviour, competence and integrity in our work.
Fairness
Strive to deal with stakeholders in an even-handed manner and demonstrate fairness in the workplace.
Equity
Strive to balance the interests of the public, including consumers and regulated stakeholders.
Accountability
Ensure that the policies and objectives of the provincial government are upheld.
Excellence
Strive to do the best in everything FSCO does.
Respect
Value and treat individuals with respect and dignity in everything FSCO does.
Teamwork
Work together as a team in serving consumers, the government and stakeholders.
Key Challenges
FSCO engages in planning exercises to identify current and future strategic priorities to guide activities toward the achievement of its objectives. For this process to be effective, external factors affecting the financial services industry must be considered. FSCO continues to take into account the following challenges.
Globalization
The continuing trend toward globalization and international consolidation in the financial sectors is blurring jurisdictional lines. Today, financial services providers can reach out to consumers via the Internet and e-commerce technologies, depending less on the bricks and mortar based business models of the past. This has led to consolidations and mergers among financial institutions, increases in the number of multi-national companies providing financial services and vast changes in the way these services are delivered. In this online global marketplace, companies are no longer tethered to one or two business lines and can offer a broader range of financial services, many of which are subject to different regulatory regimes.
As a result of these factors, the production, marketing and delivery of financial services products has also changed, resulting in a further multiplication of regulatory issues. The new borderless frontier facilitated by technology challenges financial services regulators to address regulation using a broad cross-jurisdictional, cross-sectoral approach.
Market Conditions
A number of significant economic challenges continue to affect the Ontario economy and contribute to uncertain market conditions. Higher oil prices, the stronger Canadian dollar and a weaker economic outlook in the United States have led to slower projected economic growth for the province of Ontario. To address these challenges, it is essential that regulators have a firm grasp of market realities to effectively measure and manage risk.
Consumer Protection and Education
Technological innovation in the financial services marketplace has empowered consumers, providing them with more products and services to choose from than ever before. While providing the benefit of increased opportunities, the complexity of a more diverse marketplace can also make it more difficult for consumers to make informed choices. More than ever, consumers are turning to professionals for assistance when making financial decisions.
Regulatory Renewal
In addition to the issues and developments taking place in the various regulated sectors, FSCO also has to take into account other variables that impact on its responsibilities as a regulator. They include:
- Increasing the standards for corporate governance to enhance its impact on regulatory efficiency and effectiveness.
- Emphasizing governance as a major component of risk analysis and assessments.
- Ensuring that financial services providers have adopted practices, policies, procedures and systems based on recognized financial sector governance standards.
- Identifying and addressing risks to regulatory objectives in the area of market conduct by using proven tools to assess market conduct of financial services providers.
- Adopting refined methods for the regulation of insurance, pension plans, credit unions/caisses populaires, mortgage entities and co-operative corporations based on the risk-based approach to regulation.
What this means to FSCO
To meet these challenges, FSCO is guided by established strategic priorities. These priorities build on the delivery of the core business activities FSCO carries out to achieve its mandate. As each is significant, FSCO’s strategic priorities are not ranked in any particular order:
- Promote a coordinated national approach to regulatory issues.
- Enhance the risk-based approach to regulation.
- Review and recommend amendments to the regulatory framework to keep pace with changes in the marketplace.
- Improve delivery of services.
FSCO believes these strategic priorities and their associated initiatives, which are outlined on the following pages, will have a positive impact on consumers and pension plan beneficiaries. The pursuit of these priorities allows FSCO to fulfill its mandate to protect financial services consumers and pension plan beneficiaries and support a healthy and competitive financial services industry in Ontario.
To fulfill its mandate, FSCO has adopted a culture of partnership and dialogue. FSCO continues to benefit from strong collaboration with consumers, industry and other stakeholders. For this reason, many projects undertaken by FSCO are complex, involving many participants and requiring implementation in conjunction with federal and provincial jurisdictions. As a result, many initiatives span several years, with work continuing on an ongoing basis.
Technology plays an important role in helping FSCO maintain strong connections with stakeholders and provide information and services to them. To this end, FSCO has embraced all aspects of e-communications, conducting business with industry electronically and offering consumers online access to services and information. FSCO believes that with improved access to information, consumers and pension plan beneficiaries will be better equipped to make wise choices and protect their interests.
FSCO’s Statement of Priorities includes a report on the progress of key initiatives identified in the previous year’s statement. The report back section of this year’s statement lists FSCO’s accomplishments in the previous year and their intended benefits to stakeholders and the regulatory system.
Our Strategic Priorities
- Promote a coordinated national approach to regulatory issues
FSCO supports the development of harmonized regulatory solutions through participation in the Joint Forum of Financial Market Regulators (Joint Forum), the Canadian Association of Pension Supervisory Authorities (CAPSA ), the Canadian Council of Insurance Regulators (CCIR ) and the Canadian Insurance Services Regulatory Organizations (CISRO ).
FSCO is participating with these national organizations as a member of, or in some cases as lead of, committees and project teams that are mandated to undertake the following initiatives:
Joint Forum
- Continue work related to assessing and harmonizing point of sale disclosure for Individual Variable Insurance Contracts (IVICs , also known as segregated funds) and mutual funds to ensure consumers are provided with easily understandable information on the risks and benefits of these investment products at the time of purchase.
- Examine the regulation of financial services intermediaries and recommend ways to minimize possible conflicts in regulation between sectors. Promote equivalent consumer protection, focusing initially on intermediaries who sell mutual funds and IVICs .
- Continue to develop mechanisms to allow for more effective sharing of information on regulatory enforcement issues and actions across sectors and jurisdictions to ensure regulators are alerted to serious issues which could have an immediate impact on consumers.
- Coordinate regulatory efforts on consumer information and education by creating an inventory of existing resources and content. Examine approaches taken in other jurisdictions and make recommendations for improvement.
- Continue a review of the guidelines for Capital Accumulation Plans (CAP s) released by the Joint Forum in 2004 to ensure they are meeting their intended objectives. The review will include surveys of CAP sponsors, service providers and members. Based on the results of the review, recommendations will be made for changes to the guidelines if necessary.
CCIR
- Continue to develop risk-based best practices for use by regulators across jurisdictions to address market conduct concerns.
- Review the use of electronic communications and transactions within the insurance industry to identify and address risks to consumers, regulatory gaps and legislative/regulatory barriers to the electronic provision of insurance products to consumers.
- Identify sales and claims issues related to the incidental selling of insurance. Develop and facilitate implementation of solutions to address the issues that are identified to ensure adequate protection for consumers.
- Review the various definitions that currently exist in different jurisdictions for terms such as: insurance business, solicitation and unlicensed insurance. Address the risks to consumers, regulatory gaps and legislative barriers arising from differences in these definitions.
- Working with CISRO , assess the regulation of managing general agencies, wholesale agencies and insurance adjusters, to identify and address any possible risks to consumers, regulatory gaps and legislative barriers.
CAPSA
- Finalize a proposed new multilateral agreement for the regulation of multi-jurisdictional pension plans to promote a coordinated, simplified and harmonized pension regulatory system in Canada for consideration by responsible ministers.
- Examine issues related to the application of the “prudent person” rule, giving consideration to both the assets and liabilities of pension plans to enhance protection for pension plan beneficiaries.
- Develop a common approach to pension plan funding policies, recognizing the link to fund governance to enhance the supervision and protection of pension plan assets.
- Establish consistent standards for the treatment of phased retirement, simplified pension plans and fund holder arrangements to promote a coordinated, simplified and harmonized pension regulatory system in Canada.
- Examine current approaches to regulating and supervising defined contribution pension plans with a view to identifying areas where clearer distinctions between defined contribution and defined benefit plans may be more appropriate. Consider alternative approaches to regulating and supervising defined contribution plans based on these distinctions.
- Review and determine the future role and mandate of CAPSA .
- Define a formal role for the recently formed National Compliance Officers Association, including involvement in technical training for regulatory staff, to promote a harmonized response to the handling of pension plan compliance issues.
- Enhance the risk-based approach to regulation
- Promote the expansion of Autorité des marchés financiers (Amf) and FSCO insurance company complaint data report sharing to other regulators to create a national complaint data reporting system. This will help to ensure the consistency and accuracy of complaint data and assist regulators in accurately identifying and assessing issues in the marketplace.
- As a member of the General Insurance Statistical Agency (Gisa), assist in the development of a questionnaire for auto insurers to assess the risk of non-compliance with requirements for the submission of statistical data to ensure the quality and value of statistical data generated by licensed insurers.
- Enhance the process for monitoring shortfalls in required funding remittances for defined benefit pension plans to improve protection for plan beneficiaries.
- Collect data to support the development of methods for assessing the financial strength of pension plan sponsors to enhance protection for plan beneficiaries.
- Identify and explore options for streamlining the processing of defined contribution pension plan transactions.
- Review data currently requested in pension plan regulatory filings to ensure appropriate data is being requested. As well, examine opportunities for electronic filing by pension plans to modernize the filing process.
- Review and recommend amendments to the regulatory framework to keep pace with changes in the marketplace
- Develop a plan to implement amendments to the Credit Unions and Caisses Populaires Act, 1994, once proclaimed.
- Oversee and support the resumption and operation of the Health Claims for Auto Insurance (HCAI ) database. This system allows for the electronic exchange of health claim information between health care providers and insurance companies, supporting the need for access to timely, accurate data to monitor the auto insurance system.
- As a member of Gisa, participate in a review of statistical plan data to ensure the quality and value of statistical data generated from licensed insurers.
- Continue to review and finalize partial pension plan wind-ups affected by the Monsanto decision to ensure compliance with pension regulations to address surplus on partial wind-ups.
- Develop recommendations for changes to the current requirements for disclosure of pension plan information to increase transparency and enhance protection for pension plan beneficiaries.
- Commence a five-year review of the auto insurance system to facilitate updates and improvements to the current system.
Working with the Ministry of Finance and FSCO stakeholders to:
- Develop proposed amendments to the Co-operative Corporations Act and regulations.
- Provide assistance and support as needed to the Ontario Expert Commission on Pensions (OECP ) in its examination of legislation governing the funding of defined pension plans, the rules related to pension deficits and surpluses and other issues related to the security, viability and sustainability of the pension system in Ontario.
- Review OECP recommendations to support the security, viability and sustainability of the pension system in Ontario.
- Develop material for consumers to raise public awareness of the consumer protection measures contained in the new Mortgage Brokerages, Lenders and Administrators Act, 2006.
- Review the adequacy of statutory accident benefits.
- Consider the application of the CCIR model for privilege and whistle blower protection in Ontario.
- Improve delivery of services
- Undertake a series of initiatives in the Pension Division to improve delivery of service.
- Proceed with technical upgrades to the Motor Vehicle Accident Claims Fund case management system to ensure the efficient delivery of services to people injured in automobile accidents who are seeking compensation through the Fund.
- Continue to implement recommendations generated as part of an operational review of FSCO dispute resolution services.
- Conduct a range of outreach activities to provide information to consumers and other stakeholders about FSCO’s dispute resolution services and collect feedback from stakeholders about the services currently being provided.
- Proceed with enhancements to dispute resolution case management systems.
- Determine the feasibility of providing electronic training modules to support the training and development of FSCO Pension Division staff.
- Identify opportunities for improved efficiency and effectiveness in the provision of pension information and services to stakeholders through improved e-communications.
- Conduct a three-year review of the FSCO website to ensure it meets the communications needs of stakeholders.
- Develop an integrated finance and accounting system, including activity-based costing.
FSCO Funding
Under Section 25 of the FSCO Act, the Lieutenant Governor-in-Council may assess all entities that form part of a regulated sector with respect to all expenses and expenditures that the Ministry of Finance, the Commission and the Tribunal have incurred. The Minister of Finance is authorized to establish fees with respect to the regulated sectors for services provided by FSCO.
In determining the administration of the funding system, FSCO has established that it will:
- Be fair
- Reflect the use of FSCO resources
- Enable reasonable predictability of regulatory costs
- Be simple to administer
- Be flexible and easily modified
FSCO has also made a commitment to the following principles in carrying out its funding system:
- Revenues will not exceed forecasted expenditures for each sector;
- Disruption will be minimized and changes will take into account the effect of assessments and fees on the marketplace; and
- FSCO will be accountable to its stakeholders for the efficiency and quality of the services delivered.
Beginning this year, FSCO has begun recovering its costs from the pension sector via an annual assessment, replacing the fees that were previously paid with the Annual Information Return (Air).
Report Back on Key Initiatives from 2007
- Promote a coordinated national approach to regulatory issues
FSCO continued to work with other Canadian regulators in coordinating regulation of the financial services industry at the national level through the following activities:
Joint Forum
- Consulted with stakeholders on a framework for point of sale disclosure for mutual funds and IVICs . More than 85 submissions were received from stakeholders during a 120-day comment period. These submissions are being reviewed and further work is being done to address the submission comments.
- Finalized a new framework for the Financial Services OmbudsNetwork that includes guidelines for assessing the ombudservices against pre-defined public interest objectives. The framework, which is available on the Joint Forum website www.jointforum.ca, is currently being implemented.
- Identified problems resulting from differences in the investment rules for pension funds, mutual funds and other pooled investment funds. Recommendations for addressing these issues will be presented to the Joint Forum in Spring 2008.
- Completed research on the regulation of insurance intermediaries who sell IVICs . Research on the regulation of intermediaries who sell mutual funds is currently underway.
- Continued to develop mechanisms to allow for more effective sharing of information on regulatory enforcement issues across sectors and jurisdictions. The Joint Forum’s Information Sharing Committee is currently considering several options for improving information sharing and cooperation between different sectors and jurisdictions.
- Coordinated regulatory efforts on consumer information and education by creating an inventory of existing resources and examining approaches taken in other jurisdictions. Work is currently underway to address the gaps that have been identified as a result of this research to ensure consumers receive adequate information about financial products and services.
- Conducted a review of the guidelines for Capital Accumulation Plans (CAP s) released by the Joint Forum in 2004, in an effort to measure the success of their implementation and determine if any additional work is required in this area. The first phase of the review, which included surveys of CAP sponsors and service providers is underway. The second phase of the review, a survey of plan members, is planned for 2008.
CAPSA
- Developed the principles of a model pension statute and model regulations related to registration and basic entitlement matters that would serve as a model for federal and provincial governments to consider when they are making amendments to their pension legislation. The principles are expected to be finalized in 2008 in preparation for consultations with stakeholders.
- Continued to work on the development of a multi-lateral agreement for the regulation of multi-jurisdictional pension plans to replace the existing 1968 Reciprocal Agreement. CAPSA ’s Reciprocal Agreement Committee is nearing completion of a draft multi-lateral agreement, which is expected to be released for stakeholder consultations in 2008.
CCIR
- Continued to monitor the achievement of principles for managing conflicts of interest in the insurance industry. The CCIR Industry Practices Review Committee is in the midst of a comprehensive review. The committee has conducted two surveys of insurance agents and companies to assess their knowledge and use of the principles, which are designed to increase consumer confidence in the industry.
- Carried on efforts to put forward a privilege model for documents created as part of insurer risk self-assessments and whistle-blower protection for persons who volunteer information about an insurer, insurance agent, insurance broker or insurance adjuster alleged to be engaged in wrongdoing. A CCIR committee is developing a draft of the revised privilege model and details of whistle-blower protection for release in 2008.
- Assisted regulators in the adoption of methods for collecting insurance company complaint data, with the goal of creating a national complaint reporting data system. Work will begin in 2008 to expand the platform developed by FSCO and AMF to create a national reporting system for insurance company complaints.
- Developed proposed best practices for risk-based market conduct regulation. The discussion paper An Approach to Risk-based Market Conduct was released for consultation with stakeholders in January 2008. Comments received during the consultation period will be used to refine the concept of a risk-based market conduct approach and its associated tools.
- Enhance the risk-based approach to regulation
- Evaluated the requirement for all defined benefit pension plans registered with FSCO to file an Investment Information Summary (Iis) to streamline this risk-based approach to the monitoring of pension plan funds. Based on examinations of designated plans and comparative analysis, FSCO has opted to simplify the pension investment monitoring process by exempting designated plans from the requirement to file an Iis.
- Identified new sources and methods for obtaining information about the financial strength of pension plan sponsors to evaluate the safety and soundness of plans and enhance protection for plan members.
- Distributed a market conduct questionnaire to auto insurers to assess the risk of non-compliance with rate, risk classification and underwriting requirements under the Insurance Act. In November 2007, a summary of results was communicated to insurers who participated in the questionnaire and FSCO is following up with individual insurers as appropriate.
- Developed risk-based compliance examination techniques for pension plans and mortgage brokers to improve overall market conduct and pension plan governance and enhance protection for pension plan beneficiaries and consumers.
- Updated the pension plan risk-based selection and examination process. The new process is being tested and refinements will be made for the 2008-09 examination cycle.
- Mortgage broker examinations are currently being conducted and a project team has been assembled to ensure that complaints and examination procedures are in compliance with the Mortgage Brokerages, Lenders and Administrators Act, 2006 and aligned with risk-based best practices.
- Developed risk-based tools and criteria for use by staff in the review of applications from the insurance, mortgage broker and co-operative corporation sectors to assist in the identification of questionable applications or licensees and provide protection for consumers.
- Review and recommend amendments to the regulatory framework to keep pace with changes in the marketplace
- Continued to review partial pension plan wind-ups affected by the Monsanto decision to ensure compliance with obligations to distribute surplus on partial wind-ups. To date, almost half of the approximately 300 cases have been resolved and the remaining partial wind-ups are being processed in accordance with FSCO procedures.
- Developed recommendations for changes to the requirements for disclosure of plan information to pension plan beneficiaries to increase transparency and enhance protection for plan beneficiaries. FSCO’s Pension Policy Unit has identified potential changes to the member disclosure provisions of the Pension Benefits Act and regulations.
Worked with the Ministry of Finance and FSCO stakeholders to:
- Develop proposed regulations, educational standards and implement licensing requirements under the Mortgage Brokerages, Lenders and Administrators Act, 2006. Licensing began on March 1, 2008 in preparation for the new act which takes effect July 1, 2008.
- Implement changes to the Corporations Act and Insurance Act dealing with prudent portfolio investment approaches for Ontario-incorporated insurers, reciprocals and fraternal societies. The changes provide these insurers with expanded investment powers, new related party rules and ancillary corporate governance requirements.
- Develop proposed Co-operative Corporations Act and regulation amendments with the Ontario co-operative corporation sector. On August 31, 2007, sections of Schedule 8 to the Budget Measures Act (Fall), 2004, which amends the Co-operative Corporations Act, came into force, along with three Co operative Corporations Act regulation amendments. These amendments are designed to improve co-operative corporations’ ability to respond to changing market conditions and the needs of their members.
- Review the funding of defined benefit pension plans, the rules relating to pension deficits and surpluses and other issues relating to the security, viability and sustainability of the pension system in Ontario. The Superintendent, Deputy Superintendent, Pensions and FSCO staff have met with representatives of the OECP . FSCO staff have responded to requests for statistics and information as needed. They have also worked with the OECP to host a forum to discuss the roles and issues related to pension service providers.
- Transfer the responsibility for oversight of Statutory Accident Benefits representatives (paralegals) to the Law Society of Upper Canada. FSCO issued a bulletin in May 2007, outlining plans to transfer oversight of paralegals to the Law Society and encouraging them to apply to the Law Society if they wished to continue as a licensed paralegal. A working group comprised of FSCO and Ministry of Finance staff identified the regulation and operational changes required to complete the transfer to the new system on May 1, 2008.
- Review proposals from the Facility Association (FA) for changes to residual market and risk-sharing pool mechanisms to ensure that automobile insurance continues to be available to owners and licensed drivers who are unable to obtain insurance through the voluntary insurance market. In June 2007, the FA ’s re-design proposal was narrowly defeated in a membership vote and no proposed changes of any significance to the Plan of Operation are contemplated by the FA at this time.
- Develop an assessment process for cost recovery from the pension sector, in accordance with Section 25 of the FSCO Act. An assessment regulation and Order in Council were made and the Minister’s Schedule of Required Fees was amended.
- Conduct research to determine the feasibility of developing additional Pre-Approved Framework (PAF ) guidelines for the treatment of automobile accident injuries under the Statutory Accident Benefits Schedule (SABS) to improve utilization of health care services and provide certainty around cost and payment for insurers and health care providers. In October 2007, the revised Paf guidelines came into effect. FSCO will assess possible future PAF directions based on research and analysis, which will include an inventory of programs and protocols in other jurisdictions.
- Support the implementation of the HCAI database, a system that allows for the electronic exchange of health claim information between health care providers and insurance companies, supporting the need for access to timely, accurate data to monitor the auto insurance system. After introduction of the system early in 2008, HCAI decided to suspend its operation in order to improve some of the technical functions and business processes. Discussions of the best method to implement these improvements are expected to continue in 2008.
- Develop recommendations for the Ministry of Finance on updating Regulation 283/95, Disputes Between Insurers, to ensure that claimants are appropriately protected and have access to statutory accident benefits when two or more insurers are disputing which one has the responsibility to pay. FSCO consulted with stakeholders, analyzed their responses and formulated recommendations for submission to the Ministry of Finance.
- Assist with the introduction of a new proposed Life Income Fund (LIF) to increase income for seniors in retirement by enhancing access to locked-in retirement accounts. Regulation 416/07 received Royal Assent on July 27, 2007. The regulation introduced a new LIF effective January 1, 2008, and removed the requirement to convert an existing LIF to an annuity at age 80. The new regulation also permits partial unlocking of funds that are transferred to a new LIF To help consumers navigate the new fund, FSCO staff developed LIF frequently asked questions and answers, new forms for the withdrawal of monies and revised existing policies to incorporate the changes.
- Develop a framework for a five-year review of the auto insurance system to facilitate updates and improvements to the current system. The five-year review, required under Section 289.1, Part VI of the Insurance Act, is scheduled to begin by October 1, 2008.
- Improve delivery of services
- Implemented recommendations resulting from an internal review of dispute resolution processes to ensure the delivery of dispute resolution services in the most effective manner possible. Significant progress has been made in implementing the changes recommended in the operational review. Additional recommendations will be put into practice during the 2008-09 fiscal year.
- Proceeded with upgrades to compliance and enforcement tracking procedures to enhance the risk-based approach to regulation and improve the delivery of services. The Information Technology Section worked with the Auto Insurance Compliance Unit, Pension Plans Branch, the Investigations Unit and Legal Services Branch to develop and implement a new computerized case management system for tracking compliance and enforcement files in these sectors. This system will serve as a model for enforcement activity in other sectors.
- Analyzed opportunities for instituting electronic filing methods to facilitate the submission of filings electronically by the insurance sector.
- Continued with the second phase of enhancements and upgrades to the FSCO website to advance FSCO’s provision of electronic services and information to consumers and other stakeholders. Features added include the user-friendly Frequently Asked Questions pages, the Mortgage Brokers e-Info newsletter and Monitoring & Enforcement Online (M&E Online). M&E Online replaces the quarterly paper bulletins sent to stakeholders reporting on prosecution activities, decisions arising out of hearings and other regulatory activities (with the exception of those in the pension sector which are reported in the Pension e-Bulletin).
The Financial Services Tribunal
The Financial Services Tribunal (the Tribunal) is an independent, adjudicative body composed of nine to 15 members (14 members as of April 1, 2008), including the chair and two vice-chairs of the Commission.
The Tribunal has exclusive jurisdiction to exercise the powers conferred under the FSCO Act and other acts that confer powers on or assign duties to the Tribunal. It also has exclusive jurisdiction to determine all questions of fact or law that arise in any proceeding before it.
As well, the Tribunal has authority to make rules for the practices and procedures to be observed in a proceeding before it, and to order a party to a proceeding before it to pay the costs of another party or the Tribunal’s costs of the proceeding.
For the year ahead the Tribunal has identified the following priorities:
- Review, and if appropriate, revise the conflict of interest rules and guidelines applicable to the Tribunal in accordance with the new Public Service of Ontario Act.
- Continue to ensure that appropriate expertise is available and allocated to panels appointed to hear Tribunal matters including retention of qualified experts and the provision of appropriate supplementary training.
- Continue dialogue with and receipt of input from members of the legal profession who may deal with the Tribunal by reconstituting the Tribunal’s legal advisory committee and updating its terms of reference as appropriate.
Conclusion
This statement details FSCO’s proposed activities and projects for 2008 and provides a report back on key initiatives from 2007. Throughout the development of these priorities, we recognize our responsibility and commitment to our stakeholders to exercise care and to be accountable for the use of resources entrusted to us.
FSCO continues to benefit from strong partnerships with stakeholders to achieve its objectives. We look forward to working with our many partners in the upcoming fiscal year. Together, we can foster a healthy financial services marketplace where consumers are protected and competition thrives.
Bob Christie
Chief Executive Officer Financial Services Commission of Ontario and
Superintendent of Financial Services
John Solursh
Chair, Financial Services Commission of Ontario and
Chair, Financial Services Tribunal
(141-G282E)
Public Guardian and Trustee
Certificate Of The Public Guardian And Trustee
(pursuant to s. 13.1 of the Public Guardian and Trustee Act, R.S.O 1990, c. P.51, as amended)
- Effective July 1, 2008, interest shall be computed from the day on which the money was received by the Public Guardian and Trustee to the day before the date on which the money is available for payment to the person or trust entitled thereto and be added to each account and compounded at the end of each month;
- subject to subparagraphs (b) and (c) and paragraph 2 of this Certificate, on funds managed under the Mental Health Act, Substitute Decisions Act, Trustee Act, Victims’ Right to Proceeds of Crime Act, Ontario Disability Support Program Act, Powers of Attorney Act, Canada Pension Plan Act or other trust accepted by the Public Guardian and Trustee, at the rate of 4.25% per annum payable monthly and calculated on the closing daily balance;
- on funds managed under the Crown Administration of Estates Act, at the rate of 4.25% per annum payable monthly and calculated on the closing daily balance;
- on funds managed under the Cemeteries Act, at the rate of 4.25% per annum, payable monthly and calculated on the closing daily balance.
- Effective July 1, 2008, funds managed by the Public Guardian and Trustee pursuant to the Escheats Act and funds transferred to the Unadministered Estates Account of the Public Guardian and Trustee shall bear interest at the rate of 0%.
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- Effective July 1, 2008, interest shall be computed from the day on which money was received by the Accountant of the Superior Court of Justice to the day before the date on which the money is available for payment to the person entitled thereto and be added to each account and compounded at the end of each month.
- Money paid or transferred to the Accountant of the Superior Court of Justice bears interest on the closing daily balance,
- in the case of money required to be held in United States currency, at the rate of 3.00%;
- in the case of money deposited for the benefit of minors and parties under disability, at the rate of 4.25% per annum, payable monthly; and
- in the case of all other money, including litigants, at the rate of 4.25% per annum, payable monthly.
Dated: June 26, 2008
Public Guardian & Trustee
“Louise Stratford”
Louise Stratford
Approved by the Investment Advisory Committee pursuant to section 13.1 of the Public Guardian and Trustee Act, on June 26, 2008.
“Mark Fuller”
Mark Fuller
Investment Advisory Committee
(141-G283)