Contact us: Section 2: Public access to criminal court files and documents

There are many ways to contact us.


It could be a scam if you receive a phone call or text message from a courthouse or the Ministry of the Attorney General, if they ask for:

  • money
  • a social insurance number
  • banking details
  • personal information

Get more information on reporting a scam or fraud.

Submit feedback about accessibility

Use this form to submit feedback about the accessibility of ministry services and facilities. Provide specific details of your experience, including the location and type of service received.

You can also submit feedback in person, by phone, email or mail at the location you received services. Include “accessibility feedback” in the subject line of your message.

We will acknowledge or answer all written feedback and complaints within 15 business days, including an outline of what we plan to do.

Phone numbers

For questions about a court matter, contact the courthouse.

If you have trouble communicating with the courthouse, contact us. Include the following information:

  • court location (city or region)
  • court file or police occurrence number
  • type of matter (for example, family, criminal, civil law)
  • full names of those involved

For people with hearing disabilities:



  • Fax: 416-326-4007 (General Inquiries)
  • Fax: 416-326-4015 (Notice of Constitutional Question only)


Ministry of the Attorney General

McMurtry-Scott Building
720 Bay Street, 11th floor
Toronto, Ontario
M7A 2S9


If you need information or communication supports in a different format, please let us know by using the phone numbers or contact form on this page.

Learn more about our policy on providing accessible customer service  to persons with disabilities.

Send us an email

Please do not include any personal or financial information.
Would you like a reply?
Would you like a reply?
Read the service standards for how long it will take to get a reply.

Optional information

We will contact you by letter if we need personal or financial information.

Your privacy matters

Your personal information is being collected in order to respond to your inquiry. Your inquiry/personal information will be forwarded to the appropriate ministry(s) for response and will be used to respond to your inquiry. Some of the non-identifying information shared will be used by Cabinet Office and/or ServiceOntario to measure performance and improve our services. Your information will not be placed on mailing lists or released to any third party, except as may be authorized by law.

For questions on how personal information collected on this page will be used, please read our privacy statement.