Visiting a correctional facility

Before you visit a provincial adult correctional facility, make sure you have read the visiting policy, checked the visiting hours and contacted the facility to schedule your visit in advance, if required.

Correctional centres

Correctional centres house sentenced offenders who are typically serving periods of incarceration from 60 days to a maximum of two years less a day.

Offenders serving their sentences in correctional centres are eligible for:

  • education
  • counselling
  • work experience programs

Central East Correctional Centre

541 Hwy 36, Box 4500   
Lindsay, ON K9V 4S6

Tel: 705-328-6000   
Fax: 705-328-6011

All visits must be pre-booked at least 24 hours prior to the date and are scheduled in half hour blocks up to ten days in advance.

There are regular visiting hours on statutory holidays. Contact the facility for visiting hours specific to each unit.

Central North Correctional Centre

1501 Fuller Ave.   
Penetanguishene, ON L9M 2H4

Tel: 705-549-9470   
Fax: 705-549-0634

All visits must be pre-booked 24 hours in advance.
Monday to Friday   
4:30 p.m. and 5:30 p.m.
Saturday, Sunday and holidays   
10 a.m. and 11 a.m.
1 p.m. and 2 p.m.
4:30 p.m. and 5:30 p.m.

Maplehurst Correctional Complex

661 Martin St., Box 10  
Milton, ON L9T 2Y3

Tel: 905-878-8141  
Fax: 905-878-5363

Units 1, 8, 9, 10, 11, Infirmary  
Please contact the facility for visiting hours specific to each unit.
Extensions 2002 and 2267
Units 5, 6, 7  
Monday to Sunday
5:15 p.m. to 7:30 p.m.
Extensions 0 and 2406

Video visits  
Units 5, 6, 7  
Monday to Sunday
1:10-1:50 p.m.
1:50-2:30 p.m.
5:30-6:10 p.m.
6:10-6:50 p.m.
6:50-7:30 p.m.

Submit an email request to MHCCVideoFamilyVisits@ontario.ca with the following information:

  1. Name and date of birth of the inmate you wish to visit.
  2. Your name and address.
  3. The name, address, and relationship to the inmate of anyone who will be in attendance during the video visit.
  4. A phone number where the institution can reach you if necessary.
  5. The email address where the institution can send the link and other information regarding the visit.

A confirmation email containing a link to the visit, as well as an instruction manual and guidelines will be sent to the provided email.

The meeting link will be activated shortly before the scheduled time. The meeting space will not be accessible prior to the link activation.

Monteith Correctional Complex

Junction Hwys 11 and 577, Box 90   
Monteith, ON POK 1P0

Tel: 705-232-4092   
Fax: 705-232-4530

French language services offered

Correctional centre   
females - 9:30 a.m. to 11:00 a.m.
males - 1:30 p.m. to 3:00 p.m.
District jail male and female   
9:30 a.m. to 11:00 a.m.
1:30 p.m. to 3:00 p.m.

Ontario Correctional Institute

109 McLaughlin Rd. S.   
Brampton, ON L6Y 2C8

Tel: 905-457-7050   
Fax: 905-452-8606

Monday, Tuesday and Friday   
7:00 p.m. to 9:00 p.m.

Saturday, Sunday and statutory holidays   
1:00 p.m. to 4:00 p.m.

St. Lawrence Valley Correctional and Treatment Centre

1804 Hwy 2 E.   
Brockville, ON K6V 5T1

Tel: 613-341-2870   
Fax: 613-345-3844

1 p.m. to 4 p.m.

Thunder Bay Correctional Centre

2351 Highway 61 South
Thunder Bay, ON P7C 4Y4

Tel: 807-475-8401

In-person visiting hours all units   
Monday to Sunday
1:00 p.m. to 4:00 p.m.
Saturday and Sunday
9 a.m. to 11 a.m.

MBF video visits   
1 hour anytime daily between:
9 a.m. and 11 a.m.
1:00 p.m. and 4:00 p.m.
7:00 p.m. and 8:00 p.m.

Vanier Centre for Women

655 Martin St., Box 1040   
Milton, ON L9T 5E6

Tel: 905-876-8300   
Fax: 905-876-7334

French language services offered

Professional visits   
9:30 a.m. to 11 a.m.
1:30 p.m. to 4 p.m.
6:15 p.m. to 8 p.m.
Public visits   
2 p.m. to 2:30 p.m.
2:45 p.m. to 3:15 p.m.
6:15 p.m. to 6:45 p.m.
7 p.m. to 7:30 p.m.

Detention centres

Detention centres are larger, modern facilities built as regional facilities serving larger areas in Ontario.

Detention centres serve as the point of entry into the institutional system. They hold:

  • persons on remand, for example, people awaiting trial, sentencing or other proceedings
  • offenders sentenced to short terms (approximately 60 days or less)
  • offenders awaiting transfer to a federal or provincial correctional facility

Both types of facilities are maximum security.

Elgin-Middlesex Detention Centre

711 Exeter Rd.   
London, ON N6E 1L3

Tel: 519-686-1922   
Fax: 519-686-0352

Visits must be booked ahead of time.
Women   
Thursday 8:30 am to 10:30 am
Friday 5:30 p.m. to 6:30 p.m.
General population   
Please contact the facility for visiting hours specific to each unit.
Special needs   
Monday
5:30 a.m. to 6:30 p.m.
Tuesday
10:30 a.m. to 1 p.m.
Special Care Unit   
Monday to Thursday and Sunday
12:30 p.m. to 1 p.m.
Protective custody workers   
Monday and Tuesday 8:30 a.m. to 10:30 a.m. 
Wednesday 8:30 a.m. to 9:30 a.m.
General population workers   
Wednesday
12:30 p.m. to 3:30 p.m.
Separated inmates   
Daily
12 noon to 12:30 p.m.

Hamilton-Wentworth Detention Centre

165 Barton St. E.   
Hamilton, ON L8L 2W6

Tel: 905-523-8800   
Fax: 905-529-0977

French language services offered

Visits are scheduled appointments and must be booked in advanced. Please contact the facility for visiting hours specific to each unit.

Group 1   
Monday, Wednesday, Friday
9 a.m. to 10:30 a.m.
1 p.m. to 3:30 p.m.
6 p.m. to 7:15 p.m.
Saturday
1 p.m. to 3:30 p.m.
Sunday
9 a.m. to 10:30 a.m.
Group 2   
Tuesday and Thursday
9 a.m. to 10:30 a.m.
6 p.m. to 7:15 p.m.
Saturday
9 a.m. to 10:30 a.m.
Sunday
6 p.m. to 7:15 p.m.
Group 3   
Tuesday, Thursday and Sunday
1 p.m. to 3:30 p.m.
Saturday
6 p.m. to 7:15 p.m.

Niagara Detention Centre

Hwy 58, 1355 Uppers Lane, Box 1050   
Thorold, ON L2V 4A6

Tel: 905-227-6321   
Fax: 905-227-0032

General population   
Monday, Tuesday, Thursday, Friday and Saturday
9:30 a.m. to 11 a.m.
Tuesday, Wednesday and Sunday
6 p.m. to 8 p.m.
Protective custody   
Wednesday and Sunday
9:30 a.m. to 11 a.m.
Monday, Thursday and Saturday
6 p.m. to 8 p.m.

Ottawa-Carleton Detention Centre

2244 Innes Rd.   
Ottawa, ON K1B 4C4

Tel: 613-824-6080   
Fax: 613-590-5501

French language services offered

Visits are by appointment only.   
All visits must be pre-booked, a minimum of 24 hours in advance.

Monday to Friday between 8:00 am – 3:30 pm. (except holidays)

Protective custody    
Monday and Wednesday through Sunday
Various times, call for an appointment.

General population    
Monday to Sunday 
Various times, call for an appointment.

Women    
Monday, Wednesday, Thursday, Friday and Sunday 
Various times, call for an appointment.

Quinte Detention Centre

89 Richmond Blvd.   
Napanee, ON K7R 3S1

Tel: 613-354-9701   
Fax: 613-354-1209

Please note that there are regular visiting hours on statutory holidays.
All visits must be pre-booked and are scheduled in half hour blocks up to seven days in advance.
Monday

Dorm 1 - 8:30 a.m. to 9:30 a.m.
Dorm 2 - 10:00 a.m. to 11:00 a.m.
Unit 2 2A - 12:30 p.m. to 1:30 p.m.
Unit 2 2B - 2:00 p.m. to 3:00 p.m.

Tuesday

Unit 1 - 8:30 a.m. to 9:30 a.m.
Hospital - 10:00 a.m. to 11:00 a.m.
Female unit East - 12:30 p.m. to 1:30 p.m.
Female unit West - 2:00 p.m. to 3:00 p.m.

Wednesday

Dorm 3  - 8:30 a.m. to 9:30 a.m.
Dorm 4 - 10:00 a.m. to 11:00 a.m.
Unit 2 3A - 12:30 p.m. to 1:30 p.m.
Unit 2 3B - 2:00 p.m. to 3:00 p.m.

Thursday

Unit 2 1A - 8:30 a.m. to 9:30 a.m.
Unit 1 - 10:00 a.m. to 11:00 a.m.
Unit 2 4A - 12:30 p.m. to 1:30 p.m.
Unit 2 1B - 2:00 p.m. to 3:00 p.m.

Friday

Female unit East - 8:30 a.m. to 9:30 a.m.
Female unit West  - 10:00 a.m. to 11:00 a.m.
Unit 2 4B - 12:30 p.m. to 1:30 p.m.
Hospital - 2:00 p.m. to 3:00 p.m.

Saturday

Unit  2 1A - 8:30 a.m. to 9:30 a.m.
Unit  2 1B - 10:00 a.m. to 10:30 a.m.
Unit  2 2A - 12:00 p.m. to 12:30 p.m.
Unit 2 2B  - 1:00 p.m. to 1:30 p.m.
Unit  2 3A  - 2:00 p.m. to 2:30 p.m.
Unit  2 3B - 3:00 p.m. to 3:30 p.m.

Sunday

Dorm 3 - 8:00 a.m. to 8:30 a.m.
Dorm 4 - 9:00 a.m. to 9:30 a.m.
Dorm 1 - 10:00 a.m. to 10:30 a.m.
Unit  2 4A - 12:00 p.m. to 12:30 p.m.
Unit  2 4B  - 1:00 p.m. to 1:30 p.m.
Dorm 2  - 2:00 p.m. to 2:30 p.m.

South West Detention Centre

4819 8th Concession Road, Maidstone (Windsor)   
ON N0R 1K0

Tel: 519-967-3100

French language services offered

Video visits are by appointment only and must be scheduled 24 hours in advance.
Direct Supervision and Managed Clinical Care Unit   
9 a.m. to 11:25 a.m.
1:30 p.m. to 4:25 p.m.
5 p.m. to 8:25 p.m.
Indirect supervision and Specialized Care Unit   
9 a.m. to 11:25 a.m.
2 p.m. to 4:25 p.m.
5 p.m. to 6:25 p.m.

Toronto East Detention Centre

55 Civic Rd.   
Scarborough, ON M1L 2K9

Tel: 416-750-3513   
Fax: 416-750-3345

General population   
9 a.m. to 10:30 a.m.
1 p.m. to 3:30 p.m.

Toronto South Detention Centre

160 Horner Ave.   
Etobicoke, ON M8Z 0C2

Tel: 416-354-4030   
Fax: 416-212-6412   
Healthcare fax:
Fax: 416-354-4085

Visits are conducted by video.
Non-direct supervision   
Professional visits:
9 a.m. – 11:30 a.m.
1 p.m. to 330 p.m.
5 p.m. to 8 p.m.
Public visits:
10 a.m. to 11:30 a.m.
2 p.m. to 4 p.m.
5 p.m. to 6 p.m.
Direct supervision   
Professional visits:
9 a.m. to 11:30 a.m.
1 p.m. to 3:30 p.m.
5 p.m. to 8 p.m.
Public visits:
9 a.m. to 11:30 a.m.
2 p.m. to 3:30 p.m.
6 p.m. to 8 p.m.

Jails

Jails are older, generally smaller facilities originally established by local counties, townships or municipalities.

Brockville Jail

10 Wall St.   
Brockville, ON K6V 4R9

Tel: 613-341-2870   
Fax: 613-342-0962

9 a.m. to 11 a.m.
2 p.m. to 4 p.m.

Fort Frances Jail

310 Nelson St.   
Fort Frances, ON P9A 1B1

Tel: 807-274-7708   
Fax: 807-274-3304

1 p.m. to 2:30 p.m.
6 p.m. to 8 p.m.

Kenora Jail

1430 River St.   
Kenora, ON P9N 1K5

Tel: 807-468-2871   
Fax: 807-468-2876

All by appointment only

General population   
Daily by appointment
Protective population   
Daily by appointment
Women   
3:30 p.m. to 4:30 p.m.

North Bay Jail

2550 Trout Lake Rd.   
North Bay, ON P1B 7S7

Tel: 705-472-8115   
Fax: 705-472-3803   
health care fax: 705-472-1131

French language services offered

Please contact the facility ahead of time to confirm visiting hours.   
Pre-book visits from 1 p.m. to 4 p.m. Visitors need to call 24 hours prior to visit.

1 visitor at a time

Sarnia Jail

700 Christina St. N. Sarnia, ON N7V 3C2

Tel: 519-337-3261   
Fax: 519-336-6505

General population   
Even days   
Males - 1 p.m. to 4 p.m. (2 visits per week)
Females - 6 p.m. to 6:00 p.m.

Odd days   
Kitchen workers - 6 p.m. to 6:30 p.m. (3 visits per week)
Protective population - 1 p.m. to 4 p.m. (2 visits per week)

Stratford Jail

30 St. Andrew St.   
Stratford, ON N5A 1A3

Tel: 519-271-2180   
Fax: 519-273-1938

All visits must be pre-booked 24 hours in advance.

General population   
Monday and Friday
9 a.m. to 11:30 a.m.
2 p.m. to 4:30 p.m.
Protective population   
Tuesday and Thursday
9 a.m. to 11:30 a.m.
2 p.m. to 4:30 p.m.
Specialized Care Unit   
Wednesday
9 a.m. to 11:30 a.m.
General population, protective custody and specialized care unit   
Saturday and Sunday
Open to schedule on a first come, first served basis.

Sudbury Jail

181 Elm St.W.   
Sudbury, ON P3C 1T8

Tel: 705-564-4150   
Fax: 705-564-4157

French language services offered

All visits must be scheduled in advance.

General population - men   
3 p.m. to 4:30 p.m.
General population - women   
9:30 a.m. to 10 a.m.
Protective population - women   
10 a.m. to 10:30 a.m.
Step down units   
10:30 a.m. to 11:30 a.m.
Outside worker program   
6 p.m. to 7 p.m.
Kitchen workers   
6 p.m. to 7 p.m.

Thunder Bay Jail

285 MacDougall St.   
Thunder Bay, ON P7A 2K6

Tel: 807-345-7364

Evening and weekend visits must be scheduled a minimum of 24 hours in advance. Call Monday-Friday between 8 a.m. and 4 p.m. to schedule a visit.

Tuesday and Thursday daytime visits are by same-day appointment only. Call at least 1-hour prior to confirm availability and schedule a visit.

Monday, Wednesday and Friday   
Maximum (2, 3, 4) - 5:30 p.m. to 6:30 p.m.
Medium (5, 7, 12) - 6:30 p.m. to 7:30 p.m.
Minimum (6, 8, Dorm) - 7:30 p.m. to 8:30 p.m.
Specialized care, BCU, 10, 11 - 8:30 p.m. to 9:00 p.m.

Tuesday -  daytime visits are by same-day appointment only   
Maximum (2, 3, 4) – 10 a.m. to 11 a.m.
Medium (5, 7, 12) – 1 p.m. to 2 p.m.
Minimum (6, 8, Dorm) – 2 p.m. to 3 p.m.

Minimum (6, 8, Dorm) - 5:30 p.m. to 6:30 p.m.
Medium (5, 7, 12) - 6:30 p.m. to 7:30 p.m. 
Maximum (2, 3, 4) - 7:30 p.m. to 8:30 p.m.

Thursday -  daytime visits are by same-day appointment only   
Medium (5, 7, 12) – 10 a.m. to 11 a.m.
Minimum (6, 8, Dorm) – 1 p.m. to 2 p.m.
Maximum (2, 3, 4) – 2 p.m. to 3 p.m.

Minimum (6, 8, Dorm) - 5:30 p.m. to 6:30 p.m.
Medium (5, 7, 12) - 6:30 p.m. to 7:30 p.m. 
Maximum (2, 3, 4) - 7:30 p.m. to 8:30 p.m.

Saturday   
Medium (5, 7, 12) - 1 p.m. to 2 p.m. and 7:30 p.m. to 8:30 p.m.
Maximum (2, 3, 4) - 2 p.m. to 3 p.m. and 6:30 p.m. to 7:30 p.m. 
Minimum (6, 8, Dorm) - 3 p.m. to 4 p.m. and 5:30 p.m. to 6:30 p.m.

Sunday   
Minimum (6,8, Dorm) - 1 p.m. to 2 p.m.
Medium (5,7,12) - 2 p.m. to 3 p.m.
Maximum (2,3,4) - 3 p.m. to 4 p.m.
Specialized care, BCU, 10, 11 - 5:30 p.m. to 9 p.m.

Treatment centres

Treatment centres provide specialized and intensive treatment for motivated offenders with clearly identified problems relating to:

  • substance abuse
  • sexual misconduct
  • impulse control
  • anger management

These facilities are staffed by professional clinical personnel employed by, or under contract to, the Ministry of the Solicitor General.

Algoma Treatment and Remand Centre

800 Great Northern Rd.   
Sault Ste. Marie, ON P6B 0B5

Tel: 705-946-0995   
Fax: 705-946-0314

French language services offered

Daily, in person   
12 noon to 8:30 p.m 
Contact facility  by phone to pre-schedule visit.
Video family visits   
Monday to Friday
5 p.m. to 8 p.m.
Saturday and Sunday
1 p.m. to 7:20 p.m.
Contact facility by email to pre-schedule visit – ATRCvideofamiliyvisits@Ontario.ca

Ontario Correctional Institute

109 McLaughlin Rd.S.   
Brampton, ON L6Y 2C8

Tel: 905-457-7050   
Fax: 905-452-8606

Wednesday and Thursday   
1:30 p.m. to 3:30 p.m.
Sundays   
1:30 p.m. to 3:30 p.m.

St. Lawrence Valley Correctional and Treatment Centre

1804 Hwy 2 E., P.O. Box 8000, Brockville, ON K6V 7N2

Tel: 613-341-2870   
Fax: 613-341-2883

1 p.m. to 4 p.m.

Vanier Centre for Women

655 Martin St. Box 1040   
Milton, ON L9T 5E6

Tel: 905-876-8300   
Fax: 905-876-7334

French language services offered

Professional visits   
9:30 a.m. to 11 a.m.
1:30 p.m. to 4 p.m.
6:15 p.m. to 8 p.m.
Public visits   
2 p.m. to 2:30 p.m.
2:45 p.m. to 3:15 p.m.
6:15 p.m. to 6:45 p.m.
7 p.m. to 7:30 p.m.