Visiting a correctional facility

Before you visit a provincial adult correctional facility, make sure you have read the visiting policy, checked the visiting hours and contacted the facility to schedule your visit in advance, if required.

Correctional centres

Correctional centres house sentenced offenders who are typically serving periods of incarceration from 60 days to a maximum of two years less a day.

Offenders serving their sentences in correctional centres are eligible for:

  • education
  • counselling
  • work experience programs

Central East Correctional Centre

541 Hwy 36, Box 4500
Lindsay, ON K9V 4S6

Tel: 705-328-6000
Fax: 705-328-6011

All visits must be pre-booked at least 24 hours prior to the date and are scheduled in half hour blocks up to ten days in advance.

There are regular visiting hours on statutory holidays. Contact the facility for visiting hours specific to each unit.

Central North Correctional Centre

1501 Fuller Ave.
Penetanguishene, ON L9M 2H4

Tel: 705-549-9470
Fax: 705-549-0634

All visits must be pre-booked 24 hours in advance.
Monday to Friday
4:30 p.m. and 5:30 p.m.
Saturday, Sunday and holidays
10 a.m. and 11 a.m.
1 p.m. and 2 p.m.
4:30 p.m. and 5:30 p.m.

Maplehurst Correctional Complex

661 Martin St., Box 10
Milton, ON L9T 2Y3

Tel: 905-878-8141
Fax: 905-878-5363

General population
Units 5, 6, 7
5:15 p.m. to 7:30 p.m.
Protective population
Unit 1
9 a.m. to 11:15 a.m.
5:30 p.m. to 7:30 p.m.
Segregation and infirmary
Units 8, 9, 10, 11 and segregation
1:30 p.m. to 3:30 p.m.
5:30 p.m. to 7:30 p.m.

Monteith Correctional Complex

Junction Hwys 11 and 577, Box 90
Monteith, ON POK 1P0

Tel: 705-232-4092
Fax: 705-232-4530

French language services offered

Correctional centre
females - 9:30 a.m. to 11:00 a.m.
males - 1:30 p.m. to 3:00 p.m.
District jail male and female
9:30 a.m. to 11:00 a.m.
1:30 p.m. to 3:00 p.m.

Ontario Correctional Institute

109 McLaughlin Rd. S.
Brampton, ON L6Y 2C8

Tel: 905-457-7050
Fax: 905-452-8606

Monday, Tuesday and Friday
7:00 p.m. to 9:00 p.m.

Saturday, Sunday and statutory holidays
1:00 p.m. to 4:00 p.m.

St. Lawrence Valley Correctional and Treatment Centre

1804 Hwy 2 E.
Brockville, ON K6V 5T1

Tel: 613-341-2870
Fax: 613-345-3844

1 p.m. to 4 p.m.

Thunder Bay Correctional Centre

2351 Highway 61 South
Thunder Bay, ON P7C 4Y4

Tel: 807-475-8401
Fax: 807-475-9240

In-person visiting hours all units
Monday to Sunday
1:00 p.m. to 4:00 p.m.
Saturday and Sunday
9 a.m. to 11 a.m.

MBF video visits
1 hour anytime daily between:
9 a.m. and 11 a.m.
1:00 p.m. and 4:00 p.m.
7:00 p.m. and 8:00 p.m.

Vanier Centre for Women

655 Martin St., Box 1040
Milton, ON L9T 5E6

Tel: 905-876-8300
Fax: 905-876-7334

French language services offered

Professional visits
9:30 a.m. to 11 a.m.
1:30 p.m. to 4 p.m.
6:15 p.m. to 8 p.m.
Public visits
2 p.m. to 2:30 p.m.
2:45 p.m. to 3:15 p.m.
6:15 p.m. to 6:45 p.m.
7 p.m. to 7:30 p.m.

Detention centres

Detention centres are larger, modern facilities built as regional facilities serving larger areas in Ontario.

Detention centres serve as the point of entry into the institutional system. They hold:

  • persons on remand, for example, people awaiting trial, sentencing or other proceedings
  • offenders sentenced to short terms (approximately 60 days or less)
  • offenders awaiting transfer to a federal or provincial correctional facility

Both types of facilities are maximum security.

Elgin-Middlesex Detention Centre

711 Exeter Rd.
London, ON N6E 1L3

Tel: 519-686-1922
Fax: 519-686-0352

Visits must be booked ahead of time.
Women
Thursday 8:30 am to 10:30 am
Friday 5:30 p.m. to 6:30 p.m.
General population
Please contact the facility for visiting hours specific to each unit.
Special needs
Monday
5:30 a.m. to 6:30 p.m.
Tuesday
10:30 a.m. to 1 p.m.
Special Care Unit
Monday to Thursday and Sunday
12:30 p.m. to 1 p.m.
Protective custody workers
Monday and Tuesday 8:30 a.m. to 10:30 a.m. 
Wednesday 8:30 a.m. to 9:30 a.m.
General population workers
Wednesday
12:30 p.m. to 3:30 p.m.
Separated inmates
Daily
12 noon to 12:30 p.m.

Hamilton-Wentworth Detention Centre

165 Barton St. E.
Hamilton, ON L8L 2W6

Tel: 905-523-8800
Fax: 905-529-0977

French language services offered

Visits are scheduled appointments and must be booked in advanced. Please contact the facility for visiting hours specific to each unit.

Group 1
Monday, Wednesday, Friday
9 a.m. to 10:30 a.m.
1 p.m. to 3:30 p.m.
6 p.m. to 7:15 p.m.
Saturday
1 p.m. to 3:30 p.m.
Sunday
9 a.m. to 10:30 a.m.
Group 2
Tuesday and Thursday
9 a.m. to 10:30 a.m.
6 p.m. to 7:15 p.m.
Saturday
9 a.m. to 10:30 a.m.
Sunday
6 p.m. to 7:15 p.m.
Group 3
Tuesday, Thursday and Sunday
1 p.m. to 3:30 p.m.
Saturday
6 p.m. to 7:15 p.m.

Niagara Detention Centre

Hwy 58, 1355 Uppers Lane, Box 1050
Thorold, ON L2V 4A6

Tel: 905-227-6321
Fax: 905-227-0032

General population
Monday, Tuesday, Thursday, Friday and Saturday
9:30 a.m. to 11 a.m.
Tuesday, Wednesday and Sunday
6 p.m. to 8 p.m.
Protective custody
Wednesday and Sunday
9:30 a.m. to 11 a.m.
Monday, Thursday and Saturday
6 p.m. to 8 p.m.

Ottawa-Carleton Detention Centre

2244 Innes Rd.
Ottawa, ON K1B 4C4

Tel: 613-824-6080
Fax: 613-590-5501

French language services offered

Visits are by appointment only.
All visits must be pre-booked, a minimum of 24 hours in advance.

Monday to Friday between 8:00 am – 3:30 pm. (except holidays)

Protective custody 
Monday and Wednesday through Sunday
Various times, call for an appointment.

General population 
Monday to Sunday 
Various times, call for an appointment.

Women 
Monday, Wednesday, Thursday, Friday and Sunday 
Various times, call for an appointment.

Quinte Detention Centre

89 Richmond Blvd.
Napanee, ON K7R 3S1

Tel: 613-354-9701
Fax: 613-354-1209

Please note that there are regular visiting hours on statutory holidays.
All visits must be pre-booked and are scheduled in half hour blocks up to seven days in advance.
Monday

Dorm 1 - 8:30 a.m. to 9:30 a.m.
Dorm 2 - 10:00 a.m. to 11:00 a.m.
Unit 2 2A - 12:30 p.m. to 1:30 p.m.
Unit 2 2B - 2:00 p.m. to 3:00 p.m.

Tuesday

Unit 1 - 8:30 a.m. to 9:30 a.m.
Hospital - 10:00 a.m. to 11:00 a.m.
Female unit East - 12:30 p.m. to 1:30 p.m.
Female unit West - 2:00 p.m. to 3:00 p.m.

Wednesday

Dorm 3  - 8:30 a.m. to 9:30 a.m.
Dorm 4 - 10:00 a.m. to 11:00 a.m.
Unit 2 3A - 12:30 p.m. to 1:30 p.m.
Unit 2 3B - 2:00 p.m. to 3:00 p.m.

Thursday

Unit 2 1A - 8:30 a.m. to 9:30 a.m.
Unit 1 - 10:00 a.m. to 11:00 a.m.
Unit 2 4A - 12:30 p.m. to 1:30 p.m.
Unit 2 1B - 2:00 p.m. to 3:00 p.m.

Friday

Female unit East - 8:30 a.m. to 9:30 a.m.
Female unit West  - 10:00 a.m. to 11:00 a.m.
Unit 2 4B - 12:30 p.m. to 1:30 p.m.
Hospital - 2:00 p.m. to 3:00 p.m.

Saturday

Unit  2 1A - 8:30 a.m. to 9:30 a.m.
Unit  2 1B - 10:00 a.m. to 10:30 a.m.
Unit  2 2A - 12:00 p.m. to 12:30 p.m.
Unit 2 2B  - 1:00 p.m. to 1:30 p.m.
Unit  2 3A  - 2:00 p.m. to 2:30 p.m.
Unit  2 3B - 3:00 p.m. to 3:30 p.m.

Sunday

Dorm 3 - 8:00 a.m. to 8:30 a.m.
Dorm 4 - 9:00 a.m. to 9:30 a.m.
Dorm 1 - 10:00 a.m. to 10:30 a.m.
Unit  2 4A - 12:00 p.m. to 12:30 p.m.
Unit  2 4B  - 1:00 p.m. to 1:30 p.m.
Dorm 2  - 2:00 p.m. to 2:30 p.m.

South West Detention Centre

4819 8th Concession Road, Maidstone (Windsor)
ON N0R 1K0

Tel: 519-967-3100

French language services offered

Video visits are by appointment only and must be scheduled 24 hours in advance.
Direct Supervision and Managed Clinical Care Unit
9 a.m. to 11:25 a.m.
1:30 p.m. to 4:25 p.m.
5 p.m. to 8:25 p.m.
Indirect supervision and Specialized Care Unit
9 a.m. to 11:25 a.m.
2 p.m. to 4:25 p.m.
5 p.m. to 6:25 p.m.

Toronto East Detention Centre

55 Civic Rd.
Scarborough, ON M1L 2K9

Tel: 416-750-3513
Fax: 416-750-3345

General population
9 a.m. to 10:30 a.m.
1 p.m. to 3:30 p.m.

Toronto South Detention Centre

160 Horner Ave.
Etobicoke, ON M8Z 0C2

Tel: 416-354-4030
Fax: 416-212-6412
Healthcare fax:
Fax: 416-354-4085

Visits are conducted by video.
Non-direct supervision
Professional visits:
9 a.m. – 11:30 a.m.
1 p.m. to 330 p.m.
5 p.m. to 8 p.m.
Public visits:
10 a.m. to 11:30 a.m.
2 p.m. to 4 p.m.
5 p.m. to 6 p.m.
Direct supervision
Professional visits:
9 a.m. to 11:30 a.m.
1 p.m. to 3:30 p.m.
5 p.m. to 8 p.m.
Public visits:
9 a.m. to 11:30 a.m.
2 p.m. to 3:30 p.m.
6 p.m. to 8 p.m.

Jails

Jails are older, generally smaller facilities originally established by local counties, townships or municipalities.

Brockville Jail

10 Wall St.
Brockville, ON K6V 4R9

Tel: 613-341-2870
Fax: 613-342-0962

9 a.m. to 11 a.m.
2 p.m. to 4 p.m.

Fort Frances Jail

310 Nelson St.
Fort Frances, ON P9A 1B1

Tel: 807-274-7708
Fax: 807-274-3304

1 p.m. to 2:30 p.m.
6 p.m. to 8 p.m.

Kenora Jail

1430 River St.
Kenora, ON P9N 1K5

Tel: 807-468-2871
Fax: 807-468-2876

All by appointment only

General population
Daily by appointment
Protective population
Daily by appointment
Women
3:30 p.m. to 4:30 p.m.

North Bay Jail

2550 Trout Lake Rd.
North Bay, ON P1B 7S7

Tel: 705-472-8115
Fax: 705-472-3803
health care fax: 705-472-1131

French language services offered

Please contact the facility ahead of time to confirm visiting hours.
Pre-book visits from 1 p.m. to 4 p.m. Visitors need to call 24 hours prior to visit.

1 visitor at a time

Sarnia Jail

700 Christina St. N. Sarnia, ON N7V 3C2

Tel: 519-337-3261
Fax: 519-336-6505

General population
Even days
Males - 1 p.m. to 4 p.m. (2 visits per week)
Females - 6 p.m. to 6:00 p.m.

Odd days
Kitchen workers - 6 p.m. to 6:30 p.m. (3 visits per week)
Protective population - 1 p.m. to 4 p.m. (2 visits per week)

Stratford Jail

30 St. Andrew St.
Stratford, ON N5A 1A3

Tel: 519-271-2180
Fax: 519-273-1938

All visits must be pre-booked 24 hours in advance.

General population
Monday and Friday
9 a.m. to 11:30 a.m.
2 p.m. to 4:30 p.m.
Protective population
Tuesday and Thursday
9 a.m. to 11:30 a.m.
2 p.m. to 4:30 p.m.
Specialized Care Unit
Wednesday
9 a.m. to 11:30 a.m.
General population, protective custody and specialized care unit
Saturday and Sunday
Open to schedule on a first come, first served basis.

Sudbury Jail

181 Elm St.W.
Sudbury, ON P3C 1T8

Tel: 705-564-4150
Fax: 705-564-4157

French language services offered

All visits must be scheduled in advance.

General population - men
3 p.m. to 4:30 p.m.
General population - women
9:30 a.m. to 10 a.m.
Protective population - women
10 a.m. to 10:30 a.m.
Step down units
10:30 a.m. to 11:30 a.m.
Outside worker program
6 p.m. to 7 p.m.
Kitchen workers
6 p.m. to 7 p.m.

Thunder Bay Jail

285 MacDougall St.
Thunder Bay, ON P7A 2K6

Tel: 807-345-7364

Monday, Wednesday and Friday
Maximum (3,4,12) - 5:30 p.m. to 6:30 p.m.
Medium (7,8,5) - 6:30 p.m. to 7:30 p.m.
Minimum (6, Dorm,5) - 7:30 p.m. to 8:30 p.m.
BCU, 2, 10, 11 - 8:30 p.m. to 9:00 p.m.

Tuesday, Thursday and Saturday
Minimum (6, Dorm,5) - 5:30 p.m. to 6:30 p.m.
Medium (7,8,5) - 6:30 p.m. to 7:30 p.m. 
Maximum (3,4,12) - 7:30 p.m. to 8:30 p.m.

Saturday
Medium (7,8,5) - 1:00 p.m. to 2:00 p.m.
Maximum (3,4,12) - 2:00 p.m. to 3:00 p.m.
Minimum (6, Dorm,5) - 3:00 p.m. to 4:00 p.m.

Sunday
Minimum (6, Dorm,5) - 1:00 p.m. to 2:00 p.m.
Medium (7,8,5) - 2:00 p.m. to 3:00 p.m.
Maximum (3,4,12) - 3:00 p.m. to 4:00 p.m.
BCU, 2, 10, 11 - 5:30 p.m. to 8:00 p.m.

Treatment centres

Treatment centres provide specialized and intensive treatment for motivated offenders with clearly identified problems relating to:

  • substance abuse
  • sexual misconduct
  • impulse control
  • anger management

These facilities are staffed by professional clinical personnel employed by, or under contract to, the Ministry of the Solicitor General.

Algoma Treatment and Remand Centre

800 Great Northern Rd.
Sault Ste. Marie, ON P6B 0B5

Tel: 705-946-0995
Fax: 705-946-0314

French language services offered

Daily, in person
12 noon to 8:30 p.m 
Contact facility  by phone to pre-schedule visit.
Video family visits
Monday to Friday
5 p.m. to 8 p.m.
Saturday and Sunday
1 p.m. to 7:20 p.m.
Contact facility by email to pre-schedule visit – ATRCvideofamiliyvisits@Ontario.ca

Ontario Correctional Institute

109 McLaughlin Rd.S.
Brampton, ON L6Y 2C8

Tel: 905-457-7050
Fax: 905-452-8606

Wednesday and Thursday
1:30 p.m. to 3:30 p.m.
Sundays
1:30 p.m. to 3:30 p.m.

St. Lawrence Valley Correctional and Treatment Centre

1804 Hwy 2 E., P.O. Box 8000, Brockville, ON K6V 7N2

Tel: 613-341-2870
Fax: 613-341-2883

1 p.m. to 4 p.m.

Vanier Centre for Women

655 Martin St. Box 1040
Milton, ON L9T 5E6

Tel: 905-876-8300
Fax: 905-876-7334

French language services offered

Professional visits
9:30 a.m. to 11 a.m.
1:30 p.m. to 4 p.m.
6:15 p.m. to 8 p.m.
Public visits
2 p.m. to 2:30 p.m.
2:45 p.m. to 3:15 p.m.
6:15 p.m. to 6:45 p.m.
7 p.m. to 7:30 p.m.