Visiting a correctional facility

Before you visit a provincial adult correctional facility, make sure you have read the visiting policy, checked the visiting hours and contacted the facility to schedule your visit in advance, if required.

Correctional services update on COVID-19

We are committed to protecting the safety of staff, inmates, and members of the public in Ontario’s adult correctional facilities as a precautionary response to COVID-19.

The following operational changes are in effect until further notice:

Correctional facilities

Information for visitors

  • personal visitors must:
    • contact the facility ahead of time to confirm whether it is open to visitors
    • schedule their visit in advance with the facility if it is open
    • undergo a health screening before entering a facility, which will include a temperature check, screening for COVID-19 symptoms, and questions about travel outside of Canada or contact with someone who may be sick
    • wear a mask or face covering when visiting
  • visitors who present with symptoms or fail the screening process will not be allowed to proceed with the scheduled visit
  • professional visits, including legal counsel, will continue with additional screening and Infection Prevention and Control measures for COVID-19

Information for staff

  • Implementing the following measures at all facilities:
    • personal protective equipment (PPE) for all staff as required
    • self-screening for staff
    • active screening at the workplace, including temperature checksOntario Corr
    • requiring staff to self-isolate as directed by local public health units
    • requiring OPS staff to either be fully vaccinated against COVID-19 or undertake regular testing, and adhere to any additional measures put in place by Public Health Units
    • increased cleaning measures
  • Local public health units will provide additional testing for staff and inmates, as appropriate.

Changes for inmates

  • Providing masks to inmates, as required.
  • Housing new inmates in a separate area from the general population for 14 days, and testing inmates for COVID-19 with their consent prior to joining general population.
  • COVID-19 testing available at admission.
  • Medical isolation of impacted inmates and making testing available to inmates, as appropriate.
  • Expanding the use of temporary absences, including reviewing lower-risk, eligible inmates near the end of their sentence for early release.
  • Intermittent inmates serving time on weekends are required to report to their facility, and in appropriate cases, will be allowed longer temporary absence from custody to return home for the duration of their permit.
  • Access to COVID-19 vaccinations while in-custody.
  • As before, inmates can continue to keep in contact with family and friends by telephone calls, letters or by video where available.

If you are a victim of crime and wish to find out the status and release dates of offenders in provincial correctional institutions, please contact the Victim Support Line at 1-888-579-2888 or 416-314-2447 in the Toronto area.

Probation and Parole

  • Allowing the Ontario Parole Board to use alternatives to in-person meetings.
  • All clients and visitors entering probation and parole offices will be screened for COVID-19 symptoms and asked about recent travel.
  • All probation and parole staff will be asked to self-assess for COVID-19 symptoms and recent travel or exposure before working at a probation and parole office.
  • Limiting the number of clients permitted in the probation and parole office waiting room to allow for physical distancing.
  • Placing markings in probation and parole offices to encourage physical distancing and direct traffic flow.
  • Opening hours for probation and parole offices have been adjusted. All remote reporting centres are temporarily closed.
  • Enhanced cleaning of key public areas: secure and other designated interview rooms, entrances, waiting rooms, counter-tops, and washrooms.
  • Requiring staff and clients to practice hand-washing hygiene and physical distancing while attending the office, and immediately using hand sanitizer provided upon entry.
  • Allowing employees and clients to wear their own face coverings, noting that employees and clients are encouraged to wear their own face coverings in circumstances where physical distancing may be difficult (in the reception area, boardroom, waiting room, and when escorting clients).

As the situation evolves, we will provide further updates to operational changes within our correctional facilities and probation and parole offices.

The health and well-being of Ontarians is our government's number one priority. Since we first learned of COVID-19, Ontario has been taking decisive action to contain the virus and protect all Ontarians.

Virtual engagement session on the Eastern Ontario Correctional Complex in Kemptville

A new multi-purpose correctional centre in Kemptville will be built on an existing government-owned site.

Download the presentation from the November 17 session.

Correctional centres

Correctional centres house sentenced offenders who are typically serving periods of incarceration from 60 days to a maximum of two years less a day.

Offenders serving their sentences in correctional centres are eligible for:

  • education
  • counselling
  • work experience programs

Central East Correctional Centre

541 Hwy 36, Box 4500
Lindsay, ON K9V 4S6

Tel: 705-328-6000
Fax: 705-328-6011

All visits must be pre-booked 24 hours in advance.
Monday to Saturday
10 a.m. to 11 a.m.
2 p.m. to 4 p.m.
Sunday
2 p.m. to 4 p.m.

Central North Correctional Centre

1501 Fuller Ave.
Penetanguishene, ON L9M 2H4

Tel: 705-549-9470
Fax: 705-549-0634

All visits must be pre-booked 24 hours in advance.
Monday to Friday
4:30 p.m. and 5:30 p.m.
Saturday, Sunday and holidays
10 a.m. and 11 a.m.
1 p.m. and 2 p.m.
4:30 p.m. and 5:30 p.m.

Maplehurst Correctional Complex

661 Martin St., Box 10
Milton, ON L9T 2Y3

Tel: 905-878-8141
Fax: 905-878-5363

General population
Units 5, 6, 7
5:15 p.m. to 7:30 p.m.
Protective population
Unit 1
9 a.m. to 11:15 a.m.
5:30 p.m. to 7:30 p.m.
Segregation and infirmary
Units 8, 9, 10, 11 and segregation
1:30 p.m. to 3:30 p.m.
5:30 p.m. to 7:30 p.m.
Shuttle service
Free shuttle service is available from Six Nations and Brantford, to Maplehurst, every Wednesday, Saturday and Sunday.
Leaving from Six Nations and Brantford, to Maplehurst
Departs Ohsweken Iroquois Plaza
1721 Chiefswood Road, Ohsweken
11 a.m.
Departs Brantford Transit Bus Terminal
64 Darling Street, Brantford 11:45 a.m.
Returning from Maplehurst, to Brantford and Six Nations
Departs Maplehurst Correctional Complex
661 Martin Street, Milton
3:30 p.m.

Monteith Correctional Complex

Junction Hwys 11 and 577, Box 90
Monteith, ON POK 1P0

Tel: 705-232-4092
Fax: 705-232-4530

French language services offered

General population
9:30 a.m. to 10:45 a.m.
1:30 p.m. to 3:30 p.m.
Protective population
1:30 p.m. to 3:30 p.m.
Women
9:30 a.m. to 10:45 a.m.

Ontario Correctional Institute

109 McLaughlin Rd. S.
Brampton, ON L6Y 2C8

Tel: 905-457-7050
Fax: 905-452-8606

Wednesday, Thursday and Sunday
1:30 p.m. to 3:30 p.m.

OCI at Maplehurst

Wing AB
Monday
6:30 p.m. to 6:50 p.m.
Thursday
6:30 p.m. to 6:50 p.m.
Saturday
2:30 p.m. to 2:50 p.m.
Sunday
5:30 p.m. to 5:50 p.m.
Wing CD
Wednesday
6 p.m. to 6:20 p.m.
Friday
6:30 p.m. to 6:50 p.m.
Saturday
5:30 p.m. to 5:50 p.m.
Sunday
2:30 p.m. to 2:50 p.m.

St. Lawrence Valley Correctional and Treatment Centre

1804 Hwy 2 E.
Brockville, ON K6V 5T1

Tel: 613-341-2870
Fax: 613-345-3844

1 p.m. to 4 p.m.

Thunder Bay Correctional Centre

Hwy 61 S.
Thunder Bay, ON P7C 4Y4

Tel: 807-475-8401
Fax: 807-475-9240

Block 5
Monday, Wednesday, Friday
5:30 p.m. to 6:30 p.m.
Block 6
Monday, Wednesday, Friday
6:30 p.m. to 7:30 p.m.
Sunday
1 p.m. to 2 p.m.
Dormitory
Monday, Wednesday, Friday
7:30 p.m. to 8:30 p.m.
Sunday
5:30 p.m. to 8:30 p.m.
Block 7
Tuesday, Thursday
5:30 p.m. to 6:30 p.m.
Saturday
2 p.m. to 3 p.m.
5:30 p.m. to 6:30 p.m.
Block 8
Tuesday, Thursday
6:30 p.m. to 7:30 p.m.
Saturday
3 p.m. to 4 p.m.
6:30 p.m. to 7:30 p.m.
Blocks 10, 11, 12 and BCU
Tuesday, Thursday
7:30 p.m. to 8:30 p.m.
Saturday
1 p.m to 2 p.m.
7:30 p.m. to 8:30 p.m.
Sunday
3 p.m. to 4 p.m.

Vanier Centre for Women

655 Martin St., Box 1040
Milton, ON L9T 5E6

Tel: 905-876-8300
Fax: 905-876-7334

French language services offered

Visits must be booked ahead of time.
Daily
2 p.m. to 2:30 p.m.
2:45 p.m. to 3:15 p.m.
6:15 p.m. to 6:45 p.m.
7 p.m. to 7:30 p.m.

Detention centres

Detention centres are larger, modern facilities built as regional facilities serving larger areas in Ontario.

Detention centres serve as the point of entry into the institutional system. They hold:

  • persons on remand, for example, people awaiting trial, sentencing or other proceedings
  • offenders sentenced to short terms (approximately 60 days or less)
  • offenders awaiting transfer to a federal or provincial correctional facility

Both types of facilities are maximum security.

Elgin-Middlesex Detention Centre

711 Exeter Rd.
London, ON N6E 1L3

Tel: 519-686-1922
Fax: 519-686-0352

Visits must be booked ahead of time.
Women
Thursday 8:30 am to 10:30 am
General population
Please contact the facility for visiting hours specific to each unit.
Special needs
Monday
5:30 a.m. to 6:30 p.m.
Tuesday
10:30 a.m. to 1 p.m.
Special Care Unit
Monday to Thursday and Sunday
12:30 p.m. to 1 p.m.
Protective custody workers
Monday and Tuesday 8:30 a.m. to 10:30 a.m. 
Wednesday 8:30 a.m. to 9:30 a.m.
General population workers
Wednesday
12:30 p.m. to 3:30 p.m.
Separated inmates
Daily
12 noon to 12:30 p.m.

Hamilton-Wentworth Detention Centre

165 Barton St. E.
Hamilton, ON L8L 2W6

Tel: 905-523-8800
Fax: 905-529-0977

French language services offered

Visits are scheduled appointments and must be booked in advanced. Please contact the facility for visiting hours specific to each unit.

Group 1
Monday, Wednesday, Friday
9 a.m. to 10:30 a.m.
1 p.m. to 3:30 p.m.
6 p.m. to 7:15 p.m.
Saturday
1 p.m. to 3:30 p.m.
Sunday
9 a.m. to 10:30 a.m.
Group 2
Tuesday and Thursday
9 a.m. to 10:30 a.m.
6 p.m. to 7:15 p.m.
Saturday
9 a.m. to 10:30 a.m.
Sunday
6 p.m. to 7:15 p.m.
Group 3
Tuesday, Thursday and Sunday
1 p.m. to 3:30 p.m.
Saturday
6 p.m. to 7:15 p.m.

Niagara Detention Centre

Hwy 58, 1355 Uppers Lane, Box 1050
Thorold, ON L2V 4A6

Tel: 905-227-6321
Fax: 905-227-0032

General population
Monday, Tuesday, Thursday, Friday and Saturday
9:30 a.m. to 11 a.m.
Tuesday, Wednesday and Sunday
6 p.m. to 8 p.m.
Protective custody
Wednesday and Sunday
9:30 a.m. to 11 a.m.
Monday, Thursday and Saturday
6 p.m. to 8 p.m.

Ottawa-Carleton Detention Centre

2244 Innes Rd.
Ottawa, ON K1B 4C4

Tel: 613-824-6080
Fax: 613-590-5501

General population
By appointment only
Monday to Sunday
1:30 p.m. to 4 p.m.
Protective custody
By appointment only
Monday, Wednesday, Friday and Sunday
9:30 a.m. to 11 a.m.
Women
By appointment only
Tuesday, Thursday and Saturday
9:30 a.m. to 11 a.m.
Some protective custody housing units
Tuesday to Sunday
1:30 to 4 p.m.

Quinte Detention Centre

89 Richmond Blvd.
Napanee, ON K7R 3S1

Tel: 613-354-9701
Fax: 613-354-1209

Please note that there are regular visiting hours on statutory holidays.
All visits must be pre-booked and are scheduled in half hour blocks up to seven days in advance.
Dorm 1 female unit
Monday
8 a.m. to 11 a.m.
Maxi 1A
Monday
12 noon to 3 p.m.
Dorm 2
Tuesday
8 a.m. to 11 a.m.
Maxi 2A
Tuesday
12 noon to 3 p.m.
Dorm 3
Wednesday
8 a.m. to 11 a.m.
Maxi 3A
Wednesday
12 noon to 3 p.m.
Dorm 4
Thursday
8 a.m. to 11 a.m.
Maxi 4A
Thursday
12 noon to 3 p.m.
Unit 1 & Health Care Unit
Friday
8 a.m. to 11 a.m.
Female unit
Friday
12 noon to 3 p.m.
Maxi 1B
Saturday
8 a.m. to 11 a.m.
Maxi 2B
Saturday
12 noon to 3 p.m.
Maxi 3B
Sunday
8 a.m. to 11 a.m.
Maxi 4B
Sunday
12 noon to 3 p.m.

South West Detention Centre

4819 8th Concession Road, Maidstone (Windsor)
ON N0R 1K0

Tel: 519-967-3100
Fax: 519-967-3154

French language services offered

Video visits are by appointment only and must be scheduled 24 hours in advance.
Direct Supervision and Managed Clinical Care Unit
9 a.m. to 11:25 a.m.
1 p.m. to 4:25 p.m.
5 p.m. to 8:25 p.m.
Indirect supervision and Specialized Care Unit
9 a.m. to 11:25 a.m.
2 p.m. to 4:25 p.m.
5 p.m. to 6:25 p.m.

Toronto East Detention Centre

55 Civic Rd.
Scarborough, ON M1L 2K9

Tel: 416-750-3513
Fax: 416-750-3345

General population
9 a.m. to 10:30 a.m.
1 p.m. to 3:30 p.m.

Toronto South Detention Centre

160 Horner Ave.
Etobicoke, ON M8Z 0C2

Tel: 416-354-4030
Fax: 416-212-6412
Healthcare fax:
Fax: 416-354-4085

Visits are conducted by video.
Non-direct supervision
Professional visits:9 a.m. – 11:30 a.m.
1 p.m. to 330 p.m.
5 p.m. to 8 p.m.
Public visits:
10 a.m. to 11:30 a.m.
2 p.m. to 4 p.m.
5 p.m. to 6 p.m.
Direct supervision
Professional visits:
9 a.m. to 11:30 p.m.
1 p.m. to 3:30 p.m.
5 p.m. to 8 p.m.
Public visits:
9 a.m. to 11:30 p.m.
2 p.m. to 3:30 p.m.
6 p.m. to 8 p.m.

Jails

Jails are older, generally smaller facilities originally established by local counties, townships or municipalities.

Brockville Jail

10 Wall St.
Brockville, ON K6V 4R9

Tel: 613-341-2870
Fax: 613-342-0962

9 a.m. to 11 a.m.
2 p.m. to 4 p.m.

Fort Frances Jail

310 Nelson St.
Fort Frances, ON P9A 1B1

Tel: 807-274-7708
Fax: 807-274-3304

1 p.m. to 2:30 p.m.
6 p.m. to 8 p.m.

Kenora Jail

1430 River St.
Kenora, ON P9N 1K5

Tel: 807-468-2871
Fax: 807-468-2876

All by appointment only

General population
Daily by appointment
Protective population
Daily by appointment
Women
3:30 p.m. to 4:30 p.m.

North Bay Jail

2550 Trout Lake Rd.
North Bay, ON P1B 7S7

Tel: 705-472-8115
Fax: 705-472-3803

French language services offered

Please contact the facility ahead of time to confirm visiting hours.
Pre-book visits from 1 p.m. to 4 p.m. Visitors need to call 24 hours prior to visit.

1 visitor at a time

Sarnia Jail

700 Christina St.N. Sarnia, ON N7V 3C2

Tel: 519-337-3261
Fax: 519-336-6505

General population
Even days
1 p.m. to 4 p.m.
Kitchen workers
6 p.m. to 7 p.m. 3 times a week
Protective population
Odd days
1 p.m. to 4 p.m.
Women
Odd days
5 p.m. to 6:30 p.m.

Stratford Jail

30 St. Andrew St.
Stratford, ON N5A 1A3

Tel: 519-271-2180
Fax: 519-273-1938

All visits must be pre-booked 24 hours in advance.

General population
Monday and Friday
9 a.m. to 11:30 a.m.
2 p.m. to 4:30 p.m.
Protective population
Tuesday and Thursday
9 a.m. to 11:30 a.m.
2 p.m. to 4:30 p.m.
Specialized Care Unit
Wednesday
9 a.m. to 11:30 a.m.
General population, protective custody and specialized care unit
Saturday and Sunday
Open to schedule on a first come, first served basis.

Sudbury Jail

181 Elm St.W.
Sudbury, ON P3C 1T8

Tel: 705-564-4150
Fax: 705-564-4157

French language services offered

All visits must be scheduled in advance.

General population - men
3 p.m. to 4:30 p.m.
General population - women
9:30 a.m. to 10 a.m.
Protective population - women
10 a.m. to 10:30 a.m.
Step down units
10:30 a.m. to 11:30 a.m.
Outside worker program
6 p.m. to 7 p.m.
Kitchen workers
6 p.m. to 7 p.m.

Thunder Bay Jail

285 MacDougall St.
Thunder Bay, ON P7A 2K6

Tel: 807-345-7364
Fax: 807-345-0390

General population
6:30 p.m. to 7:30 p.m.
Protective population
5:30 p.m. to 6:30 p.m.
Segregation and Special Housing Unit
7:30 p.m. to 8:30 p.m.

Treatment centres

Treatment centres provide specialized and intensive treatment for motivated offenders with clearly identified problems relating to:

  • substance abuse
  • sexual misconduct
  • impulse control
  • anger management

These facilities are staffed by professional clinical personnel employed by, or under contract to, the Ministry of the Solicitor General.

Algoma Treatment and Remand Centre

800 Great Northern Rd.
Sault Ste. Marie, ON P6A 5K7

Tel: 705-946-0995
Fax: 705-946-0314

French language services offered

Daily, in person
12 noon to 8:30 p.m 
Contact facility  by phone to pre-schedule visit.
Video family visits
Monday to Friday
5 p.m. to 8 p.m.
Saturday and Sunday
1 p.m. to 7:20 p.m.
Contact facility by email to pre-schedule visit – ATRCvideofamiliyvisits@Ontario.ca

Ontario Correctional Institute

109 McLaughlin Rd.S.
Brampton, ON L6Y 2C8

Tel: 905-457-7050
Fax: 905-452-8606

Wednesday and Thursday
1:30 p.m. to 3:30 p.m.
Sundays
1:30 p.m. to 3:30 p.m.

St. Lawrence Valley Correctional and Treatment Centre

1804 Hwy 2 E., P.O. Box 8000, Brockville, ON K6V 7N2

Tel: 613-341-2870
Fax: 613-341-2883

1 p.m. to 4 p.m.

Vanier Centre for Women

655 Martin St. Box 1040
Milton, ON L9T 5E6

Tel: 905-876-8300
Fax: 905-876-7334

French language services offered

Monday to Friday
1 p.m. to 4 p.m.
Saturday and Sunday
9 a.m. to 11 a.m.