Overview

Digital Dealership Registration (DDR) is a web-based application that allows Ontario automobile dealerships to complete vehicle registrations online and reduce trips to ServiceOntario centres. It is integrated with existing systems to facilitate a simple, fast, and secure way to register a vehicle.

What dealerships can do

With the DDR program, dealerships can:

  • register, transfer and complete vehicle sales of new and used passenger and commercial vehicles with a gross weight of 4,500 kg or less
    • This includes leases and when the customer is a joint registrant
  • transfer used vehicles into their inventory from individuals, joint registrants, companies and other Ontario dealerships
  • pay plate denial fines (for example, 407 and municipal fines) on behalf of a customer to complete a registration
  • issue new vehicle permits
  • manage Ministry of Transportation controlled stock (for example, licence plates and vehicle permits)

Note: DDR does not replace all services provided by ServiceOntario centres. All in-person vehicle registration services continue to be available.

Benefits of participating in the program

The DDR program helps dealerships register vehicles quickly and securely. It:

  • gets customers on the road sooner with real-time registration
  • saves dealerships an average of 6.8 trips and 90 minutes to ServiceOntario each week
  • speeds up processing with online document uploads and instant transactions
  • reduces paperwork

Eligibility

To participate in the DDR program, your dealership must:

  • be in good standing with the Ontario Motor Vehicle Industry Council (OMVIC)
  • appoint a Company Security Officer (CSO) — someone with contract binding authority who can submit security screening requests for authorized staff using the DDR application
  • complete security screening for all individuals accessing the DDR application or controlled stock (such as vehicle permits and licence plates)
  • submit a DDR Used Vehicle Dealership Onsite Examination Checklist from an acceptable Onsite Examiner (if applicable)
    • This step is not required for used vehicle dealerships associated with a new vehicle dealership already participating in the DDR program.
  • enter into a DDR Services Agreement with the Ministry of Public and Business Service Delivery and Procurement
  • have a laser printer and scanner
  • maintain a secure space for storing controlled stock

How to apply

To apply for the DDR program, your dealership must be registered with Ontario Motor Vehicle Industry Council (OMVIC) and be in good regulatory standing.

Before you apply to the DDR program, make sure you have the following information:

  • OMVIC number
  • dealership address
  • primary contact information:
    • contact name
    • phone number
    • email address

Apply now

Descriptive transcript: Digital Dealership Registration (DDR) Transforming Your Business

After you apply

The ministry will review your information and contact you to provide more details about the enrollment process. This process can take up to 15 business days.

If you're eligible you will:

  • sign an agreement with the ministry
  • set up dealership and user profiles with the ministry to access the online application
  • follow privacy, security and policy rules
  • manage government stock (licence plates and vehicle permits)
  • participate in audit and reconciliation processes