Finding help

Almost 30% of Ontarians will experience a mental health or addiction problem at some point in their lives.

If you or someone you know needs support, Ontario offers several options for free, confidential help with mental health and addiction concerns.

Book an appointment with your family doctor or nurse practitioner

Your family doctor or nurse practitioner can evaluate your situation, talk to you about treatment options and refer you to a community mental health and addictions service provider.

If you don't already have one, here’s help for finding a family doctor or nurse practitioner.

Talk to a registered nurse right now

Visit Health811 online or call 811 to speak to a registered nurse. The nurse can help you with any health matters, including depression, anxiety or other mental health or addiction concerns.

Health811 is a free, secure and confidential service you can call or access online 24 hours a day, seven days a week to get health advice from a registered nurse or find health services or information.

Get advice from a helpline

ConnexOntario is a directory of community mental health and addictions services in Ontario. You can connect with someone for information and referral to services in your community 24 hours a day, 7 days a week by:

On the ConnexOntario website you can find locations and hours for some of these services and information on:

  • Rapid Access Addiction Medicine clinics
    • no appointment or referral is needed to get help, including prescriptions for opioid agonist therapies (such as suboxone or methadone) and counselling referrals if you don’t have a primary care provider

Anyone can call

Helpline staff members welcome calls from anyone – whether your concern is about yourself or someone you care about. More than 25% of helpline calls come from family members or concerned friends.

Types of help offered

The helpline is not for crisis situations – if you are in crisis, call or ask a helpline staff member for your local crisis number.

Helpline staff are available for free, 24 hours a day, seven days a week to:

  • listen, offer support and strategies to help you begin your recovery
  • help you find treatment services and supports in your community such as crisis lines, self-help groups and family services
  • offer basic education about mental health, drug and alcohol addiction and problem gambling

All calls are free and confidential.

In-person drug and alcohol support

Consumption and treatment services

Consumption and treatment services offer supervised drug consumption and overdose prevention services. Consumption and treatment service locations can connect you to addictions treatment and rehabilitation, primary care, mental health, and other health and social services.

You can access many services on site or you can get a referral to access these services somewhere nearby, such as:

  • addictions treatment such as methadone, buprenorphine/naloxone (Suboxone), detox support, and community and residential treatment
  • supervised drug consumption including injection, intranasal and oral
  • providing support in the event of an overdose, which can include administering oxygen and naloxone
  • primary care such as wound care, immunization, and other care provided by doctors, nurse practitioners and nurses
  • mental health services
  • educating people about harm-reduction and distributing harm-reduction supplies, including naloxone
  • other health and social services such as support to obtain housing or health cards

Find consumption and treatment services near you.

LocationOrganization NameAddressTelephone
GuelphGuelph Community Health Centre176 Wyndham Street North


HamiltonHamilton Urban Core Community Health Centre70 James Street South


KingstonKingston Community Health Centres661 Montreal Street


KitchenerRegion of Waterloo Public Health and Emergency Services150 Duke Street West


LondonRegional HIV/AIDS Connection and Middlesex London Health Unit446 York Street


OttawaOttawa Inner City Health, Inc.256 King Edward Avenue


OttawaSandy Hill Community Health Centre221 Nelson Street


OttawaSomerset West Community Health Centre55 Eccles Street


PeterboroughFour Counties Addiction Services Team220 Simcoe Street


St. CatharinesPositive Living Niagara105 Queenston Street


Thunder BayNorWest Community Health Centres525 Simpson Street807-622-8235


TorontoFred Victor Centre145 Queen Street East


TorontoParkdale Queen West Community Health Centre168 Bathurst Street


TorontoParkdale Queen West Community Health Centre1229 Queen Street West


TorontoRegent Park Community Health Centre465 Dundas Street East


TorontoSouth Riverdale Community Health Centre955 Queen Street East


TorontoSouth Riverdale Community Health Centre134 Sherbourne Street



Ontario Structured Psychotherapy

Anxiety and depression are two of the most common mental health conditions Ontarians face.

Individuals aged 18 years and older can access the Ontario Structured Psychotherapy program to get confidential cognitive behavioural therapy and other services free of charge.

Each potential client is assessed by a trained mental health professional. Depending on the level of need, a person may be matched with:

  • self-led resources guided by a coach
  • group therapy with a clinician
  • individual therapy with a clinician.

The sessions can be in-person or virtual.

Clients may be referred to the program by a physician, nurse practitioner or other health care professional. In some areas, clients may self-refer.

For more information, including to learn if clients may self-refer, contact a regional lead organization that coordinates the delivery of the program. Each organization works with health care provider groups in their area to offer services.




  • OSP West (St. Joseph's Healthcare Hamilton and St. Joseph’s Health Care London)


North East

North West