Training guides

The following brief guides are designed to help SADIE users get started and learn more about the features of SADIE.

Get started with SADIE as a prescriber

Create and submit a request in SADIE

Track the status of your requests online and access the Ministry response letters

Provide additional information requested by the EAP

Request an appeal for a negative decision when additional relevant clinical information is available

Add support team members as delegates or designates to complete EAP requests in SADIE

Manage locations in SADIE

Learn more about using SADIE

All training documents are available in Portable Document Format (PDF). To view and print the forms, you need to have Adobe Acrobat Reader installed on your computer. You can download this free software from the Adobe Web site.

Training videos

These short videos provide a step-by-step approach to getting set-up in SADIE and creating your Exceptional Access Program (EAP) requests.

Note: For best experience, adjust your playback quality screen resolution settings to view the videos in High Definition (1080p).

Contact us

If you are unable to download the training documents or view the training videos, or you would like the training documents or video transcripts in another format, please email

If you have questions about using SADIE, call or email us: