SADIE (Special Authorization Digital Information Exchange)

SADIE is a portal used to:

  • submit and track requests into the Ontario Drug Benefit (ODB) Program’s Exceptional Access Program (EAP)
  • submit requests for Blood Glucose Test Strips reimbursement
  • submit registrations for the Inherited Metabolic Diseases program
  • submit Disability Determination Packages for the Ontario Disability Support Program

Who SADIE is for

SADIE is available to all Ontario Physicians and Nurse Practitioners

Do you have support staff in your office, Patient Support Programs or Drug Access Navigators who help you complete and submit EAP requests? SADIE allows you to set up delegates who can carry out the entire EAP submission process within SADIE on your behalf, or you can set up designates who can create EAP requests for you to review and submit.

Benefits of SADIE

Real time EAP decisions (approvals and rejections) and online tracking of EAP submissions

  • up to 50% faster decision time
  • prescribers receive EAP decisions, both approvals and rejections, for many drug requests within seconds of submitting the EAP request in SADIE
  • up to 75% fewer requests for missing information
  • patient demographic information is auto-populated when you enter a valid Ontario health card number
  • online tracking and access to historical EAP submissions and Ministry of Health responses
  • requests are automatically classified as initial or renewal and SADIE will ask you the questions tailored to the request type
  • easily accessible criteria information
  • criteria-driven “smart forms” that ask only the questions needed for your request
  • delegates can create and submit EAP requests, and designates can assist in creating submissions
  • requested additional information can be submitted
  • a negative decision can be appealed
  • self-manage practice locations and self-delete delegate and designate SADIE profiles

How to access SADIE

To use SADIE, prescribers require a GO Secure account and OHIP Billing Number

GO Secure is the same online portal used by health care professionals to submit claims for OHIP billing. A delegate or designate profile can be created by a prescriber or delegate, to prepare EAP requests on the prescriber’s behalf. Delegates and designates can use SADIE if the prescribers they work with have designated them under GO Secure and SADIE.

The latest version of Chrome is the recommended browser for SADIE. Latest versions of other browsers, except Internet Explorer, are also supported.

For quick access to SADIE, it is recommended to bookmark this page; bookmarking other SADIE-related pages or sites may result in user access errors.

Accessing SADIE as a prescriber (doctor or nurse practitioner)

I am already registered on GO Secure as a prescriber

I am a prescriber who needs to get a GO Secure account and I have an OHIP billing number

I am a prescriber who needs to get a GO Secure account and I do not have an OHIP billing number

Accessing SADIE on behalf of one or more prescribers as a delegate or designate

I prepare EAP requests on behalf of a prescriber

Accessing SADIE as a prescriber (doctor or nurse practitioner)

I am on GO Secure as a prescriber
StatusActionNext Steps

I have a GO Secure account, and I have an OHIP billing number.

  1. Click on the SADIE Login button.SADIE Login
  2. On the GO Secure Log in screen enter your ID (your GO Secure email address), password and select the Sign In button.
  3. From the drop-down menu, select: “Special Authorization Digital information Exchange”.
  4. Select the “Exceptional Access Program (EAP)” link from the Program Selection screen, then review the SADIE Acceptable Use Policy. If you agree click the Accept button and the SADIE Home Page displays.

You're ready to go!

Forgot your GO Secure password?
Reset password online at Forgot your ID or password.

I am a prescriber who needs to get a GO Secure account and I have an OHIP billing number
StatusActionNext Steps

I do not have a GO Secure Account, but
I have an OHIP billing number

  1. Download the Change of Address for Health Care Professionals form (#4885-84).
  2. Send completed form by either:

    email ProviderRegistration.MOH@ontario.ca

    • subject: SADIE Access
    • body: Request for unique identifiers

    or fax to 613-545-5848

Your package will be mailed with your unique identifiers in approximately 15 business days.

I am a prescriber who needs to get a GO Secure account and I do not have an OHIP billing number
StatusActionNext Steps

I do not have a GO Secure Account or
OHIP billing number

  1. Complete an Application for OHIP Billing Number for Health Care Professionals form (#3384-83).
  2. Send completed form by either:

    email ProviderRegistration.MOH@ontario.ca

    • subject: SADIE Access
    • body: Request for OHIP billing number and unique identifiers

    or fax to 613-545-5848

 

If you have provided your email address on the form, your package with your OHIP billing number and unique identifiers will be emailed using Ontario Citizen Direct Secure Email in approximately 2-3 business days.

If you have not provided an email address on the form, your package will be mailed with your OHIP billing number and unique identifiers in approximately 15 business days.

 

Accessing SADIE as a delegate or designate to one or more prescribers

I am a designate:

  • I create EAP requests on behalf of a prescriber and send to the prescriber,

OR

I am a delegate:

  • I prepare and submit EAP requests to the EAP on behalf of a prescriber
  • I manage EAP user profiles in SADIE on behalf of a prescriber

Note: If you assist more than one prescriber with EAP requests, each prescriber must add you as their delegate or designate.

  • A prescriber must add you as a ‘designee’ in GO Secure.
  • A prescriber or SADIE delegate must add you in SADIE.
StatusActionNext Steps

I am a designate for a prescriber in GO Secure, but they have not assigned me as a delegate or designate in SADIE

  1. Your prescriber/delegate must add you as a delegate or designate in SADIE by selecting the Profile Management button in the SADIE application. You can find instructions on how to add a delegate or designate in Chapter 13 of the “SADIE User Guide”.

After you are added as a delegate or designate, you can log in to SADIE!

You can find detailed delegate and designate login instructions in Chapter 1 of the “SADIE User Guide”.

I have a GO Secure account, but another prescriber needs to assign me as their delegate or designate in GO Secure and SADIE.

Prescriber Actions:

  1. Your prescriber must add you as a GO Secure designee under their GO Secure Account.
  2. Then, the prescriber/delegate must add you as a delegate or designate in SADIE. You can find instructions on how to add a delegate or designate in GO Secure in Chapter 12, and SADIE in Chapter 13 of the “SADIE User Guide”.

Your (GO Secure Designee) Actions:

  1. After your prescriber adds you as their GO Secure designee, you will receive an email from GO Secure with the subject line “Please Confirm Designated Access/S'il vous plaît confirmer l’accès désigné”. Follow the link in this email to accept your designation status in GO Secure.
  2. You can find detailed delegate and designate confirmation instructions in Chapter 12 of the “SADIE User Guide”.

After you are added as a delegate or designate, you can log in to SADIE!

You can find detailed delegate and designate login instructions in Chapter 1 of the “SADIE User Guide”.

I do not have a GO Secure account

Prescriber Actions:

  1. A prescriber must add you as a GO Secure designee under their GO Secure account for you to complete your GO Secure designation (step 4iii).
  2. Your prescriber can find instructions on how to add a delegate or designate in GO Secure in Chapter 12 of the “SADIE User Guide”.
  3. Then the prescriber/delegate must add you as a delegate or designate in SADIE.


    Your (GO Secure Designee) Actions:
    After your prescriber adds you as their GO Secure designee, you will receive three emails from GO Secure as you complete your account registration.

  4. Follow the link in email with the subject line “Access created/Accès créé” to register for your GO Secure account.
    1. Next, follow the link in the email with the subject line “GO Secure Login — Registration Confirmation" to validate your email in GO Secure. On the “GO Secure — Email confirmation success” page, click the “here” link to re-direct to the “shared secret” page.
    2. Enter the “shared secret” (PIN) provided in the email received from GO Secure and follow the prompts to complete your GO Secure designation.
    3. The email with the subject line “Designation Confirmation” confirms that you have been successfully registered as a GO Secure designee.

You can find detailed delegate and designate confirmation instructions in Chapter 12 of the “SADIE User Guide”.

After you are added as a delegate or designate, you can log into SADIE!

You can find detailed delegate and designate login instructions in Chapter 1 of the “SADIE User Guide”.

Contact us

Sign In/Enrolment/Technical Questions – Call ‘Inquiry Services’ 1-800-262-6524 (after the language prompts, press 2-3) or email SSContactCentre.MOH@ontario.ca

Monday – Friday 8 a.m. – 5 p.m.