About the survey

The Real Estate and Business Brokers Act helps protect consumers in Ontario by ensuring brokerages, brokers and salespersons (often referred to as agents) follow the highest standards.

It has been almost two decades since we’ve conducted a broad review of the act. In that time, the marketplace has changed dramatically, with new buying and selling strategies, technologies and consumer preferences.

We want to modernize the act to reflect the current marketplace and strengthen the rules for how real estate brokerages, brokers and salespersons conduct their business. This includes their code of ethics and how they interact with you – the consumer.

We want to hear about your first-hand experience using real estate professionals’ services. Your feedback will help us identify areas to focus on as we update the act.

We are also consulting with real estate professionals and other stakeholders to inform changes to the act.

Your feedback

Your feedback will help us determine next steps, including potential changes to the Real Estate and Business Brokers Act.

If you have any questions regarding the consultation, please email REBBA@ontario.ca

Your privacy matters

Your personal information is being collected to help us consider changes to the rules that govern real estate professionals in Ontario. Your responses will be reviewed by the Ministry of Government and Consumer Services.

This feedback will help us update the rules for how real estate salespersons, brokers and brokerages conduct business. It may also be used in a summary report about this survey.

If you provide your email address, it will only be used to update you on this survey, notify you about future consultations, contact you to clarify your answers or ask for further information.

We may also use some of the non-identifying information to measure website analytics and performance and improve our services.

Your information will not be placed on mailing lists or released to any third party, except as may be authorized by law or at your request. For questions on how personal information collected on this page will be used, please see our Privacy Statement or contact:

Ministry of Government and Consumer Services
Consumer Policy and Liaison Branch
56 Wellesley St. W.
Toronto, ON M7A 1C1