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We received 25 applications for this job opportunity.
All applications received on or before the closing date are screened against the qualifications outlined below. Applicants who meet the qualifications will be invited to continue in the hiring process.
Ontario Digital Service
The Ontario Digital Service (ODS) is tackling complex public problems with digital approaches. We are building a people-centred approach to the design and delivery of government services, programs and policy. Our Advisors are at the heart of leading change initiatives that are creating a simpler, faster, better Ontario Public Service.
We own and support a growing number of policy files including the Simpler, Faster, Better Services Act, the Digital and Data Strategy, efforts to create a customer-centered government, and measure results driven through the Ontario Onwards Action Plan.
As a digital policy co-op you will be directly involved in developing new, forward-looking digital policies in Ontario. On any given day you may:
- work on designing policy options
- co-create solutions for complex public service problems
- conduct research on best practices and partnerships
- evaluate results
- analyze and report on data
- help people across government think about service delivery in a digital age.
Our co-op students are interested in digital policy challenges, citizen expectation of government in a digital era, and have a collaborative mindset and enthusiasm.
You will be ensuring that the work we do to deliver services for Ontarians is done using evidence, data and a relentless focus on the needs of users. Your work will help shape what policy-making looks like in a digital organization. You will guide public servants across government to understand how their programs, policies, and processes can be made better by engaging end users and following the Digital Service Standard.
You will be a champion for efficient and effective service design, people-centred approaches, and how they impact the way policy design and development are done across government. You will contribute evaluation and policy perspectives on digital design and delivery and provide expertise in research and analysis to support the development of change leadership approaches, strategies, and policies to create a more effective public service.
You will play a leadership role in building a culture of open communication and participatory methods to share, critique, and improve not only our work, but our way of working. Most of all, you will inspire your colleagues across the government to improve the experience for the people of Ontario.
What you bring to the team
- You are enthusiastic and eager to learn.
- You are willing to pitch in where needed and can manage your time to provide support to a variety of different projects, with a variety of different tasks.
- You can familiarize yourself with the Digital Service Standard, digital and data trends, and willingly embrace new ideas that put service users first to find the best solutions.
- You are eager to work in new ways and understand how technology and digital approaches can impact government service delivery and the changing demand for government services.
- You are collaborative by nature and have experience seeking knowledge from a variety of sources and perspectives.
- You believe diversity and inclusion help create the best conditions for people to achieve the best results. Good government services are built to support all users and diverse perspectives, ideas and opinions are essential to doing that.
Requirements of the job
Research and analysis
- You have strong research and analysis skills to develop evidence-based policy options.
- You have the ability to identify gaps and opportunities to continually improve approaches, policies, and services within a collaborative team environment.
- You have some knowledge of - or an interest in - how digital approaches and technologies (e.g. agile, people-centred design, service design, etc.) can be applied to the design, development and implementation of new forward-looking policy.
- You have an understanding of - or an interest in learning about - how policy can contribute to the design and delivery of responsive people-centred digital products.
Collaboration and partnerships
- You can work as a part of a multidisciplinary team, requiring strong communication, interpersonal and collaboration skills to balance and mitigate tensions and competing interests across a broad range of internal and external partners and stakeholders.
- You can develop and maintain strong partnerships with other parts of the OPS, other jurisdictions and external colleagues to share best practices and identify issues.
- You work in the open: sharing information, ideas, solutions and encouraging discussion.
- You work as part of a team, but can execute tasks thoroughly and independently.
- You take initiative and step up to support the team; no task is too big or small.
Why join the team
The policy team at the ODS is an enthusiastic, supportive and collaborative group of individuals making government work better for people by delivering simple, effective and straightforward digital services and products and having fun while doing it.
- work that makes an impact
- learning and development opportunities
- open and inclusive work environment
- flexible work arrangements
- Job title: Policy co-op
- Area of government: Ontario Digital Service
- Location: Toronto, Ontario (currently remote)
- Salary: $661.86 - $882.47 weekly, depending on work term
- Job term: Temporary, generally four months or eight months
- Hours of work: 36.25/week (Schedule 6)
- Eligibility: Any student enrolled in a co-operative education program approved by a college or university is welcome to apply. You must be eligible to work in Canada.
How to apply
If you’re interested, skip the cover letter and just send us an email including:
- your resume
- where you saw our job ad
- why this is your dream job
We’re accepting submissions until Wednesday, July 21st at 12:00 p.m. EDT.
All applications will be kept on file, and considered for future roles. If you do not want us to keep you on file, please let us know in your application email. We regret that only shortlisted candidates will be contacted.
Inclusion and accessibility
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
If you require a disability-related accommodation in order to participate in the recruitment process, please let us know via email at Dawn.Edmonds@ontario.ca.