The Ontario Digital Service (ODS) is a hub of technologists, designers and digital government experts who deliver user-centred products and digital policies using agile processes and data-driven methods. We collaborate with ministry partners to deliver services that make interacting with government simpler and easier for people and businesses.
What we do
Design and develop products and services
We build great, user-centred digital products, services, and platforms for Ontarians.
Our core products like Ontario.ca, Ontario’s Data Catalogue, and Notify (digital reminders), help ministry partners deliver best-in-class online services to the public, efficiently and consistently.
Modernize laws, policies and processes
We develop plans, frameworks, and strategies to support digital and data excellence, and help future-proof the Ontario Public Service as technology evolves.
The ODS collaborate with experts to ensure government’s digital and data laws, directives, and service standards are efficient, secure, and protect privacy.
Create culture change in government
We encourage better service delivery across government by advising and providing guidance on digital initiatives.
We also facilitate culture change across government by assessing digital products through our Digital First Assessment process, providing training, and enforcing standards to deliver high-quality services for all Ontarians.
We offer a number of free workshops and training for staff and teams in the Ontario Public Service or broader public sector. We also offer guidance through our Digital First Assessment process for teams working on large scale public-facing digital projects.
The Digital Service Standard sets out 13 points to help Ontario ministries and agencies build and deliver simpler, faster, better government services and products for the people who live and do business in Ontario.
The Ontario Design System includes things like buttons, navigation and form fields — and defines how they should look and behave. The design system helps you create Government of Ontario products that look consistent, align with the Ontario brand, use tried-and-tested code and are accessible.
This guide sets out the rules we use to develop English content for Ontario.ca, while highlighting certain distinctions that exist between the English and French language. Our mission is to deliver information that is easy to find, use and understand — no matter who you are or what type of device you use.
User research will help you develop a deeper understanding of who the users are, how they behave, and what that means for the design of your service. This guide is a starting point to learn what works best for your users and services to develop your own approach.