Policy directive on key performance indicators
Private career colleges are required to collect, report and publish their key performance indicators as set out in this directive.
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Clause 53(1)(a) of the Private Career Colleges Act, 2005, enables the Superintendent of Private Career Colleges to issue policy directives setting out performance indicators for vocational programs and governing the publication of information by private career colleges respecting the performance indicators.
Subsection 53(2) of the Private Career Colleges Act, 2005 establishes that policy directives issued by the Superintendent of Private Career Colleges are legal requirements that are binding on all private career colleges. Every private career college must comply with and operate in accordance with the policy directive.
Subsection 49(4) of the Private Career Colleges Act, 2005 establishes that the Superintendent of Private Career Colleges shall publish such information respecting performance indicators and performance objectives for every private career college as he or she considers appropriate.
This is a legal document and is binding on all private career colleges. Every private career college shall comply with and be operated in accordance with this policy directive.
Effective: July 12, 2013
Reissued format (no policy changes): November 2021
Key Performance Indicators
The Superintendent will calculate and publish the following key performance indicators (KPIs) for vocational programs provided by private career colleges at the times and in the manner prescribed in the KPI Operating Procedure.
- Graduation rate
- The percentage of students that enrolled in a specific vocational program and successfully graduated from the program within the allowed time period.
- Graduate employment rate
- The percentage of graduates of a vocational program in the labour force who were employed within a defined time frame following graduation.
- Graduate employment rate in the field of study
- The percentage of graduates of a vocational program who were employed in a field related to their training within a defined time frame following graduation.
- Graduate satisfaction rate
- The percentage of graduates of a vocational program who were satisfied with their training experience within a defined time frame following graduation.
- Employer satisfaction rate
- The percentage of employers who were satisfied with the employee’s preparedness within a defined time frame following graduation.
Under this policy directive, the Superintendent requires private career colleges to:
- participate in the calculation of Key Performance Indicators (KPIs) for vocational programs at the times and in the manner prescribed in the KPI Operating procedure
- publish the Key Performance Indicators according to the KPI Operating procedure
- audit student and graduate data at the times and in the manner prescribed in the KPI Audit Guidelines the ministry sends to private career colleges
- pay the fees for data administration as outlined in the KPI Operating procedure
Operating procedure for KPIs
The KPI Operating Procedure describes the information that the Superintendent will collect from private career colleges for the purposes of calculating and publishing KPIs, pursuant to section 36.1 of Ontario Regulation 415/06 (O. Reg.415/16). The Superintendent will issue the operating procedure to private career colleges.
OSAP default rate
The Ontario Student Assistance Program (OSAP) default rate is currently calculated by the ministry for students who attended OSAP-approved programs at private career colleges. An OSAP loan is considered to be in default when no required payments have been made for 270 days. This data is calculated approximately two years after the loans have entered repayment.
To provide the Superintendent with a level of assurance around the integrity of data provided by private career colleges for the purpose of calculating KPIs, private career colleges will be required to have their student and graduate data audited at the times and in the manner prescribed in the KPI Audit Guidelines developed and disseminated by the ministry.
To allow the ministry to ensure cost-recovery for services required to calculate and publish KPIs for vocational programs provided by private career colleges, private career colleges will be charged a KPI fee at the times and in the manner prescribed in the KPI Operating Procedure.
If a private career college does not comply with the directive set out above, any of the following enforcement actions may be taken:
- issuance of a Notice of Program Revocation
- issuance of a Compliance or Restraining Order
- application to a court for a Judicial Restraining Order
- Proposal to Revoke or to Refuse to Renew Registration
- Prosecution for offences under the Private Career Colleges Act, 2005
If you have questions, contact the ministry at:
Private Career Colleges Branch
Ministry of Colleges and Universities
77 Wellesley Street, Box 977
Toronto, ON M7A 1N3
Tel: 416-314-0500 Toll-free: 1-866-330-3395