14. Abandonment: When to Plug & Seal Wells
Chapter Description
This chapter outlines when the Wells Regulation requires that a well be abandoned by the well owner or the person constructing the well. It also provides the steps that a well owner may take to seek written consent from the Director to allow for the continued use of the well. Chapter 15 Abandonment: How to Plug & Seal Wells outlines the sequential approach and materials used to plug and seal a well.
Regulatory Requirements - Abandonment: When To Plug And Seal Wells
Relevant Sections - The Wells Regulation
Abandonment - Section 21 (when to abandon a well)
The Requirement - Plainly Stated
The Wells Regulation requires a well to be abandoned based on the following:
When to Abandon a Well:
Person Constructing the Well
If construction is completely stopped (i.e., discontinued) before completion of the new well’s structural stage and no other person completes the new well to its structural stage, the person constructing the well must immediately abandon the well.
Well Purchaser
The well purchaser of a new well that is dry must immediately abandon the well unless the owner of the land on which the well is situated agrees in writing to maintain the well for future use as a well.
Well Owner
The well owner must immediately abandon a well if it:
- is not being used or maintained for future use as a well,
- produces mineralized water,
- produces water that is not potable (unless the well owner seeks advice of, and follows, the directions of the local medical officer of health),
- contains natural gas or other gas (unless measures are taken by the well owner to manage the gas in a way that prevents any potential hazard),
- permits any movement of natural gas, contaminants or other materials between subsurface formations (aquifers), or between a subsurface formation and the ground surface, and the movement may impair the quality of any waters (unless measures are taken by the well owner that prevent the movement at all times), or
- is constructed in contravention of any provision of the Wells Regulation dealing with the location of wells, the methods and materials used in the construction of wells or the standards of well construction, and the steps taken to immediately rectify the situation have failed.
Reminder: In certain circumstances a well owner does not have to abandon a well. See the “Exemption - Well Abandonment of an Agricultural Well”, “Seeking Advice from the Local Medical Officer of Health” and “Director’s Written Consent not to Abandon a Well” sections in the Plainly Stated of this chapter.
Reminder: The well owner does not have to immediately abandon a test hole or dewatering well if it:
- produces mineralized water, or
- produces water that is not potable.
Reminder: In most cases, the well purchaser or well owner will retain a licensed well contractor and well technician to abandon the well (see Chapter 15: Abandonment: How to Plug & Seal Wells).
Exemption - Well Abandonment of an Agricultural Well
The well owner is not required to abandon the well if the well produces water that is “mineralized water” or not potable under the following scenario:
- the well is used or intended for use as a source of water for agriculture (such as watering livestock or irrigating crops), and
- the well is not used as a source of water for human consumption.
Exemption - Seeking Advice from the Local Medical Officer of Health
For a well that does not meet the above agricultural well scenario, a well owner of a well that is producing water that is not potable may immediately seek the advice of and take such measures as directed by the local medical officer of health instead of immediately abandoning the well.
If the well owner does not contact the medical officer of health or does not follow the measures directed by the local medical officer of health, the well owner must immediately abandon the well.
Director’s Written Consent not to Abandon a Well
The well owner is not required to abandon a well if the well owner has sought and obtained the written consent of the Director to allow for the continued use of the well for the following situations:
- a well produces mineralized water,
- a well produces water that is not potable and the well owner does not immediately seek advice from the local medical officer of health or does not follow the directions of the local medical officer of health,
- a well contains natural gas or other gas and the well owner has not taken measures to manage the gas to prevent any potential hazard,
- a well permits any movement of natural gas, contaminants or other materials between subsurface formations (e.g., aquifers), or between a subsurface formation and the ground surface, the movement may impair the quality of any waters and the well owner has not taken measures to prevent the movement, or
- the steps taken by the well owner have failed to rectify a situation where a well has been constructed in contravention of any provision of the Wells Regulation dealing with the location of wells, the methods and the materials used in the construction of wells, or standards of well construction.
Relevant Sections - Additional Regulations Or Legistation
Safe Water Drinking Act, S.O. 2002, Chapter 32 - Section 10
Safe Water Drinking Act, S.O. 2002, Chapter 32; Ontario Regulation 169/03, Ontario Drinking Water Quality Standards.
Key Concepts
What Is An Improperly Abandoned Well?
An improperly abandoned well is one that has not been plugged and sealed and that is any of the following:
- No longer used or maintained for use as a well
- In such disrepair that its continued use for obtaining groundwater is impractical
- A well that has been left uncompleted
Figure 14-1: Improperly Abandoned Drilled Well
Figure 14-1 shows an example of an improperly abandoned drilled well within a large excavated open hole. The open excavation presents a physical hazard and a pathway for surface water runoff and other contaminants to enter the well water and groundwater resource.
Figure 14-2: Improperly Abandoned Dug Well
Figure 14-2 shows an example of an improperly abandoned dug well with large opening in the well cover. The opening in the well cover presents a physical hazard and a pathway for surface contamination to enter the well water and groundwater resource.
How Many Wells And Abandoned Wells Are There In Ontario?
From the late 1940s, well contractors have been required to report drilled and bored well construction operations to the well owner and the Ontario Government. In the late 1980s, all persons constructing dug wells were required to complete well records. Well records are required to be submitted to the Ministry to document many well construction, alteration or abandonment of wells in Ontario. Over 700,000 well records have been submitted to the Ministry over the years with approximately 15,000 new well records received each year.
At this time no one knows exactly how many wells or abandoned wells exist in the Province of Ontario due to the evolving reporting requirements for wells.
If a well has been reported to the Ministry, a copy of the record can be requested from the Ministry to assist in the plugging and sealing of a well. The well record search request forms are available on the Ontario Central Forms Repository (also by typing “wells” in the search bar) or by contacting the Ministry’s Well Help Desk at
It is important that land owners understand their responsibilities under the Wells Regulation. It is important for environmental protection and health and safety reasons that land owners take the time to investigate and identify improperly abandoned wells that may exist on their property. The well construction industry and environmental consultants should assist well owners in identifying improperly abandoned wells when working on a property and inform them of their responsibilities under the Wells Regulation.
What Problems Do Improperly Abandoned Wells Present?
Improperly abandoned wells may pose including any or all of the following problems:
- They can act as pathways for the movement of near-surface contaminants into aquifers (groundwater supplies).
- They can pose a threat to children, adults or animals who may fall into large diameter openings and become trapped or injured (Figure 14-3).
- They can interconnect fresh groundwater with salty, mineralized or contaminated groundwater zones and allow the mineralized or contaminated water to enter into fresh water zones.
- They can present a hazard to equipment and vehicles.
- They can flow uncontrollably at the surface resulting in groundwater waste, nuisance or flooding problems (see Figure 14-4).
Figure 14-3: Improperly Abandoned Large Diameter
Figure 14-3 shows a large diameter improperly abandoned well with an open well cover (behind child). This can present a safety hazard for children.
Figure 14-4: Improperly Abandoned Flowing Well
Figure 14-4 shows an improperly abandoned flowing well causing flooding damage and wasting of the groundwater resource.
Merely capping or covering the top of a well is not enough to prevent the well from becoming a problem as shown in Figures 14-1 to 14-4.
To help protect the health and safety of humans and protect the environment, improperly abandoned wells need to be properly plugged and sealed.
How Can I Find Out If Have An Improperly Abandoned Well On My Property?
A person may wish to inspect their property for signs of an existing unused well. Some indicators of unused wells include any of the following:
- pipe sticking out of the ground,
- concrete slab with or without a hand pump,
- ring of rocks or bricks,
- windmill,
- old shed (e.g., pump house),
- wooden slab on the ground,
- depression in the ground, or
- flowing water, or constant wet area on the ground surface
Figure 14-5: Hidden Dug Well
In many cases, brush or debris can hide a well. As shown in Figure 14-5, tall grass and brush hide an open and deteriorated large diameter dug well.
Figure 14-6: Contamination And Safety Risk
In Figure 14-6, the hidden open dug well presents a hazard to humans and easy access for surface water and other foreign materials to enter the groundwater resource.
If there is a possibility that a well is buried below the ground surface, the following sources of information may assist in locating the well:
- Former property owners or neighbours
- Well record reports
- Property surveys
- Old photographs
- Fire insurance plans
- Former septic system plans
Two methods of locating a buried well include:
- a metal detector for wells with steel casing and
- a plumber’s video camera equipment and an above ground camera equipment receiver for wells where a horizontal waterline extends from the buried well into a building.
Figure 14-7: Buried Well And Water Lines
Figure 14-7 shows a buried drilled well and waterlines exposed after excavating from the ground surface. Buried wells are difficult to locate and detection devices may be needed. In this case there is no well cap to stop surface water or other foreign materials from entering the well.
Who Is Responsible For Plugging And Sealing Wells
Well owners, well purchasers or persons constructing wells must abandon (plug and seal) a well using the nine (9) sequential step approach (see Chapter 15: Abandonment: How to Plug and Seal Wells) for unfinished wells, certain well construction and maintenance deficiencies, water quantity problems and water quality problems. These requirements are described in the following sections.
Well owners, well purchasers and persons constructing wells are subject to enforcement actions, such as orders and/or prosecution, if abandoned wells are not properly plugged and sealed or if groundwater contamination results.
Well owners may be liable if a person is injured due to an improperly abandoned well on their property.
By eliminating both the physical hazards and contamination pathways, well owners are protecting the water quality of existing and future wells and the groundwater. By taking these precautions, well owners are also reducing potential financial liabilities while making a wise investment in the future.
Reminder: When this chapter refers to the “well owner” or “well purchaser” being required to abandon a well or address a specific issue with the well, it is understood that the person doing the work should have the appropriate expertise. Although the Wells Regulation allows a residential well owner to abandon his/her own well without a licence, the equipment, materials and expertise needed to comply with the requirements under the Wells Regulation can exceed the average well owner’s abilities and resources. If remuneration takes place, or if the land owner is a business corporation, partnership, sole proprietor or a government agency, the land owner must retain a licensed well contractor, or other person allowed by the Wells Regulation, to abandon the well. See Chapter 15: Abandonment: How to Plug and Seal Wells.
When Is A Person Constructing A Well Legally Required To Abandon A Well
Discontinued Wells
The Wells Regulation - If the construction of a new well has been discontinued prior to the completion of the well’s structural stage, the person constructing the well must abandoned (plug and seal) the well (see Chapter 15: Abandonment: How to Plug & Seal Wells).
Definintion - A well’s structural stage is complete on the day on which the well is capable of being used for the purpose for which it was constructed, except for any of the following:
- Compliance with disinfection requirements of the Wells Regulation,
- The installation of a pump (which includes any associated pumping equipment) or
- Any alteration necessary to accommodate pumping, monitoring, sampling, testing or water treatment equipment.
The person constructing a new well, well owner, and well purchaser should be aware that the construction of a well is not deemed discontinued when the following situations apply:
- The person has completed all of the above except for affixing a well tag, developing a well or conducting a yield test.
- The person cannot finish the new well due to an equipment breakdown or other reason and the well purchaser will retain another person to finish the well within a reasonable time.
If the person constructing a new well does not install an appropriate device that is capable of controlling the flow of water from a flowing well as required by the Wells Regulation, then the well is deemed unfinished and must be properly abandoned by the person constructing the well.
If the device does not meet the Wells Regulation requirements, or if the well acts as a pathway for materials that may impair the quality of any waters, then the well owner also shares responsibility for the well abandonment.
Reminder: For more information on flowing wells and costs associated with controlling the flow, see Chapter 12: Flowing Wells
When Are Well Purchasers Legally Required To Abandon A Well
The Wells Regulation requires a well purchaser to immediately abandon (plug and seal) a new well that is dry (see Chapter 15: Abandonment: How to Plug & Seal Wells).
The Wells Regulation - A well purchaser is exempt from this abandonment requirement if the owner of the land on which the well is situated agrees in writing to properly maintain the well for future use as a well. For example, a well that may be dry at the time of construction may, after a few days or weeks, slowly yield groundwater.
Definition - A well purchaser is a person who has entered into a contract for the construction of a well with a person who is engaged in the business of well construction (well contractor).
Reminder: Proper maintenance involves preventing the entry of surface water and other foreign materials into the well.
When Are Well Owners Legally Responsible To Abandon A Well
- Well owner
- means the owner of land upon which a well is situated and includes a tenant or lessee of the land and a well purchaser.
A) Maintenance
The Wells Regulation requires a well owner to immediately abandon (plug and seal) a well that is not being used or maintained for future use as a well (see Chapter 15: Abandonment: How to Plug & Seal Wells).
For example:
A municipal water distribution system has been installed in a number of residences that originally relied on private wells. Unless there is a reasonable chance that the wells will be used and the wells are maintained in a manner sufficient to prevent the entry of surface water and other foreign materials, the well owners would be required to immediately abandon the wells.
B) Mineralized Water
The Wells Regulation requires a well owner to immediately abandon (plug and seal) a well that produces mineralized water (see Chapter 15: Abandonment: How to Plug & Seal Wells).
Definition - The Wells Regulation considers the well water to be “mineralized water” when well water contains concentrations of chlorides or sulphates at more than 500 mg/L or total dissolved solids at concentrations of more than 6,000 mg/L.
For example:
A well owner operates a private domestic well. The well has a salty taste. The well owner submits samples of raw well water to a licensed laboratory. The sample determinations show chloride concentrations significantly above 500 mg/L. In this instance the well is producing mineralized water as defined in the Wells Regulation and the well owner would be required to immediately abandon the well.
Exemptions
The requirement to abandon a well producing “mineralized water” does not apply where:
- the well is used or intended for agricultural purposes such as watering livestock or crops and that is not used as a source of water for human consumption,
- the well defined as a test hole or dewatering well, or
- where the Director has provided a written consent not to abandon the well producing mineralized water (see the “Director’s Exemption for Well Owners” section in this chapter).
C) Not Potable Water
The Safe Drinking Water Act, 2002, requires “potable water” to meet at least the standards prescribed in the Ontario Drinking Water Quality Standards (Ontario Regulation 169/03 as amended, under the Safe Drinking Water Act, 2002).
The Wells Regulation requires a well owner to immediately abandon (plug and seal) a well (see Chapter 15: Abandonment: How to Plug & Seal Wells).if the well produces water that is not potable (i.e., does not meet one or more of the standards found in the Ontario Drinking Water Quality Standards).
Abandonment is not required if the well owner seeks the advice of, and take such measures as directed by, the local medical officer of health (see the “Seeking Advice from the Local Medical Officer of Health” section in this chapter).
For example:
A well owner operates a private domestic well used for human consumption. The well owner submits samples of raw well water to a licensed laboratory for bacterial analyses. The sample determinations show the presence of Escherichia coli (E.coli) in the well water. In this instance the well is producing water that is not potable. The well owner would be required to do one of the following:
- immediately abandon the well, or
- seek the advice of, and take such measures as directed by, the local medical officer of health (see the “Seeking Advice from the Local Medical Officer of Health” section in this chapter).
The measures specified by the local medical officer of health, such as the installation and use of water treatment devices, must be functional at all times.
Exemptions
The requirement to abandon a well producing water that is not potable does not apply where:
- the well is used or intended for agricultural purposes such as watering livestock or crops and that are not used as sources of water for human consumption,
- the well is defined as a test hole or dewatering well, or
- the Director has provided a written consent not to abandon the well producing water that is not potable (see the: “Director’s Exemption for Well Owners” section in this chapter).
D) Natural Gas
The Wells Regulation requires a well owner to immediately abandon (plug and seal) a well that contains natural gas or other gas (see Chapter 15: Abandonment: How to Plug & Seal Wells).
Abandonment is not required if the well owner takes measures to manage the gas in a way that prevents any potential hazard.
For example:
A well owner operates a private domestic well used for human consumption. It has been established through testing and observations that naturally occurring methane gas from the well water is entering the home and is posing an explosion risk. In this instance, there would be enough information to conclude the well is producing naturally occurring gas. The well owner would be required to do one of the following:
- immediately abandon the well, or
- take measures to manage the gas in a way that prevents any potential hazard.
The measures taken to manage the gas must be functional at all times.
Exemptions
The requirement to abandon a well producing naturally occurring or other gas(es) does not apply where the Director has provided a written consent not to abandon the well producing the gas (see the “Director’s Exemption for Well Owners” section of this chapter).
E) Wells Acting As Pathways
The Wells Regulation - If a well permits the movement of:
- natural gas,
- contaminants, or
- other materials
between subsurface formations (including aquifers) or between the ground surface and a subsurface formation and the movement may impair the quality of the waters, the Wells Regulation requires a well owner to immediately abandon (plug and seal) a well (see Chapter 15: Abandonment: How to Plug & Seal Wells).
Abandonment is not required if the well owner takes measures to prevent the movement of the natural gas, contaminants or other materials at all times.
For example:
- A flowing well is discharging groundwater with elevated uranium into a nearby cold water creek. The elevated uranium may impair the surface water of the creek.
- Surface water runoff containing bacteria is flowing on the ground surface through an open hole in the casing of a well. The surface water runoff containing bacteria may impair the water in the well and aquifer.
In both instances there would be enough information to conclude the well is acting as a pathway that may impair the waters. The well owner would be required to do one of the following:
- immediately abandon the well, or
- take measures to prevent any movement at all times.
The measures taken must be functional at all times.
Exemptions
The requirement to abandon a well that acts as a pathway does not apply where the Director has provided a written consent not to abandon the well (see the “Director’s Exemption for Well Owners” section in this chapter).
F) Wells In Contravention Of The Wells Regulation
The Wells Regulation - If a well is constructed in contravention of any provision of the Wells Regulation dealing with the location of wells, the methods and materials used in the construction of wells or the standards of well construction, the well owner must immediately take steps to rectify the situation but if those steps fail, the well owner must immediately abandon (plug and seal) the well (see Chapter 15: Abandonment: How to Plug & Seal Wells).
For example:
- An improper well location may be a drilled well located within 15 metres (50 ft) of a septic tank and leaching bed system or may be a well located in a low lying ditch.
- An improper method used in the construction of a well may be installing bentonite or concrete in the annular space of a drilled well from the ground surface without the aid of a tremie pipe.
- An improper method may be the top of the casing of a new drilled well is 30 cm instead of a minimum of 40 cm above the ground surface
- An improper material used in the construction of a well may be the installation of permeable sand in the annular space of a well that allows for the movement of a contaminant from the ground surface to an aquifer.
- An improper material may be an improper device to control the flow has been installed on a flowing well.
- An improper standard of well construction may be the use of steel well casing in a drilled well that does not meet the nominal and minimum thickness required by the Wells Regulation or the casing does not meet ASTM International standards specified by the Wells Regulation.
In these examples, the well has not been constructed to the required minimum standards, methods and materials, and creates a potential for the well to act as a pathway to enter groundwater or the well. Due to the contraventions, the well owner would be required to immediately do the following:
- take steps to rectify the problem; but
- if the steps fail, abandon the well.
In other scenarios, a case by case evaluation may be required to determine whether a violation of the Wells Regulation triggers a well to be abandoned by the well owner.
Examples of contraventions of the Wells Regulation requirements that would not require the well owner to immediately take measures, and if necessary, abandon the well are:
- improper well record completion or reporting,
- failure to provide written records of the testing during disinfection,
- lack of a well tag on the well or improperly affixing the well tag,
- improper yield tests,
- failure to properly notify the well purchaser and the owner of the land of water quality issues or gas, or
- failure to provide the well purchaser with a well information package or to measure the depth of the well in the presence of the well purchaser.
Reminder: Even though the above noted types of contraventions are exempted from the requirement to immediately take measures to rectify the problem, and if necessary abandon the well, these contraventions are, however, subject to enforcement actions (e.g., orders, fines).
Exemptions
The requirement to immediately take measures to rectify a well that is in contravention of a requirement in the Wells Regulation does not apply to the well owner where the Director has provided written consent (see the “Director’s Exemptions for Well Owners” section in this chapter).
The requirement to immediately abandon a well, if the measures taken to rectify the contravention fail, does not apply where the Director has provided written consent (see the “Director’s Exemption for Well Owners” section in this chapter).
Director’s Exemptions For Well Owners
When Can A Well Owner Seek An Exemption?
The Wells Regulation - The well owner is not required to abandon a well if the well owner has sought and obtained the written consent of the Director to allow for the continued use of the well for any of the following situations:
- A well produces mineralized water,
- A well produces water that is not potable and the well owner does not immediately seek advice from the local medical officer of health or does not follow the directions of the local medical officer of health,
- A well contains natural gas or other gas(es) and the well owner has not taken measures to manage the gas to prevent any potential hazard,
- A well permits any movement of natural gas, contaminants, or other materials between subsurface formations, or between a subsurface formation and the ground surface, the movement may impair the quality of any waters and the well owner has not taken measures to prevent the movement, or
- A well is constructed in contravention of any provision of the Wells Regulation dealing with the:
- Location of wells,
- Methods and materials used in the construction of wells, or
- Standards of well construction
- and the steps taken to immediately rectify the situation have failed.
Where Does The Well Owner Have To Go To Seek A Written Consent From The Director?
If a well owner wishes to seek the written consent of the Director, the well owner may contact the Wells Help Desk:
- In writing to Wells Help Desk, Environmental Monitoring and Reporting Branch of the Ministry of the Environment and Climate Change, 125 Resources Road, Toronto ON M9P 3V6,
- By fax at: 416-235-5960, or
- By e-mail at helpdesk@waterwellontario.ca
What Information Is Needed For A Written Consent?
The Director reviews each case individually and on its merits. As a minimum, applicants contacting the Ministry for a written consent should provide a written request with the following information:
- The name of the individual(s)/entity that owns the well
- The location of the well
- Whether the well is new or an existing well
- The purpose of the well
- The reason for the exemption (e.g., contaminant(s) of concern encountered, contravention of the Wells Regulation)
- Historical and current water quality information
- If applicable, justification as to why the well does not need to be immediately abandoned (e.g., well can be allowed to stay in contravention of the Wells Regulation if temporary measures are in place to eliminate physical hazards and protect the groundwater until a final rectification occurs, etc.)
If there are well design issues or gas issues, a well owner may be required by the Director to retain a Professional Engineer or Professional Geoscientist to prepare a scientific report showing the appropriate scientific rationale to support the well owner’s application. The well owner would then submit the report, along with the request for written consent, to the Ministry for consideration.
Well owners and others should be cautioned that obtaining a written consent will not be an automatic process, since the Ministry has to provide for the conservation, protection and management of Ontario’s waters and for their efficient and sustainable use, to promote Ontario’s long-term environmental, social and economic well-being.
The Director will review the request, supporting information, and other information generated from internal and external parties with an interest in the application.
Based on the information, the Ministry will contact the well owner in writing indicating the Director’s decision.
Seeking Advice From The Local Medical Officer Of Health
Medical Officer Of Health Exemption From Abandonment For A Well Producing Water That Is Not Potable
How To Find The Local Medical Officer Of Health
There are 36 public health units in Ontario. A public health unit is governed by a board of health and is administered by the medical officer of health who reports to the local board of health.
To determine which local public health unit in Ontario covers an area, do any of the following:
- Call
1-866-532-3161 , - Review the blue pages of the telephone book, or
- Check the information at the Ministry of Health and Long-Term Care website.
When Should The Public Health Unit (Local Medical Officer Of Health) Be Contacted?
Potable means water that meets the Ontario Drinking Water Quality Standards found in Regulation 169/03 as amended made under the Safe Drinking Water Act, 2002.
When a well produces well water that is not potable (i.e., does not meet one or more of the Ontario Drinking Water Quality Standards), the well owner may seek the advice of and take such measures directed by the local medical officer of health as an alternative to immediately abandoning the well.
This requirement applies to all wells except those wells that are used or intended for use as a source of water for agriculture and are not used as a source of water for human consumption.
What Kind Of Advice And Direction Will Be Given By The Public Health Unit?
The Memorandum of Understanding between the Ministry of the Environment and the Ministry of Health and Long-Term Care Pertaining to Drinking Water, Revision Date: March 1, 2013, provides the roles and responsibilities of the local public health unit and the local office of the Ministry of the Environment and Climate Change for wells that produce water that is not potable.
If there is a water quality concern in a private domestic well with water that is not potable, a local public health unit representative will respond to the issue, provide assistance in the interpretation of the water analysis report, provide information on potential health effects and offer any other advice and direction.
If the well is part of a regulated system under the Safe Drinking Water Act, or a small drinking water system under the Health Protection and Promotion Act, the local office of the Ministry of the Environment and Climate Change and the public health unit will use the MOU in responding to notifications of well water that is not potable, in providing direction to the well owner and in communicating the action taken between the public health unit and the local office of the Ministry of the Environment and Climate Change to resolve the issue.
The MOU also allows the public health unit to seek assistance from the local office of the Ministry of the Environment and Climate Change in certain cases (e.g., to identify sources of contamination).
What Happens After Direction Has Been Given By The Public Health Unit?
The Wells Regulation requires that, once measures have been taken to rectify a well that is producing water that is not potable problem (such as the installation of water treatment devices) under the direction of the local medical officer of health, the well owner must ensure that the measures remain functional at all times.
Reports of failure to follow the advice and direction of the local public health unit (local medical officer of health) are to be referred to the local office of the Ministry of the Environment and Climate Change.