Consumer protection information for businesses
Information to help businesses comply with consumer protection laws and avoid consumer complaints.
Delivery service fees during COVID-19 (coronavirus)
We are supporting local restaurants and delivery drivers during the pandemic through the Supporting Local Restaurants Act, 2020. The act temporarily caps commissions and fees charged by food delivery service providers in areas where indoor dining is prohibited and prevents food delivery service providers from reducing the compensation paid to drivers.
Ministry and administrative authority application, licence and permit forms
Find out where to get the right business applications, licences and permits for your business.
Rules and resources for businesses
Learn about the Consumer Beware List, your role in consumer protection, and the rules around contracts and consumer complaints.
Sector-specific information
Find compliance resources for specific sectors, such as:
Consumer Protection Ontario
Before, during or after you make a purchase, learn your rights and find the information you need to know to protect yourself.