Consumer Protection Ontario
Before, during or after you make a purchase, learn your rights and find the information you need to know to protect yourself.
Identify a scam or fraud
Learn about the common consumer scams, such as phishing scams and how to protect yourself if you are a victim.
Homes and renovations
Door-to-door sales, buying or renting a home or condo, hiring a mover, and starting a renovation.
Contracts and memberships
Signing a contract, including wireless service plans or joining a gym or modelling agency.
Driving and vehicles
Buying a car, getting car repairs, or getting towed.
Shopping in-store and online, reward points, gift cards, returns, warranties, and exchanges.
Credit, loans and debt
Payday loans, credit reports, and debt collection and settlement, including repossession of property.
Funerals and arrangements
Planning a funeral, burial, cremation or scattering and what to do if you discover a burial site.
Travel and entertainment
Ticket sales, booking a trip, buying a timeshare and information on Ontario’s movie rating system.
Families and relationships
Dating services and getting married.
Protect yourself from identity theft, and learn what to do if you are a victim.
File a complaint against a business or search the Consumer Beware List.