DIRECT (Drug Intake, Review, Evaluation, Contracts, Transactions) training aids
Use the following guides and videos to get started and get the most out of DIRECT. This information is for drug manufacturers and vendors.
Training guides
Get started with DIRECT
- Quick Start Guide (PDF)
Learn more about using DIRECT
- DIRECT User Guide (PDF)
All training documents are available in Portable Document Format (PDF). To view and print the forms, you need to have Adobe Acrobat Reader installed on your computer. You can download this free software from the Adobe Web site.
Training videos
These short videos provide a step-by-step approach to getting set-up in the DIRECT portal and creating your submissions.
Note: For the best experience, adjust your playback quality screen resolution settings to view the videos in High Definition (1080p).
- Watch the overview of the DIRECT portal video (duration: 2:26)
- Watch the how to create a new drug submission for a single source drug product video (duration: 8:03)
- Watch the how to create a new drug submission for a multiple source drug product video (duration: 9:24)
- Watch the how to create a new notice of change submission video (duration: 7:43)
- Watch the how to submit additional information video (duration: 2:58)
- Watch the how to create a submission on behalf of a manufacturer video (duration: 2:33)
Contact us
If you are unable to download the training documents, view the training videos or you would like the training documents or video transcripts in another format, email DIRECT@ontario.ca.
For enrolment and business-related questions about the DIRECT portal, email DIRECT@ontario.ca.
For technical issues or questions, contact Inquiry Services:
1-800-262-6524 (after the language prompts, press 2, then 3) available Monday to Friday 8 a.m. to 5 p.m. Eastern Time (ET)- email SSContactCentre.MOH@ontario.ca