Expenditure Estimates for the Ministry of Public and Business Service Delivery (2024-25)

The 2024-2025 Expenditure Estimates set out details of the operating and capital spending requirements of the Ministry of Public and Business Service Delivery for the fiscal year commencing April 1, 2024.

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Summary

The Ministry of Public and Business Service Delivery (MPBSD) delivers vital programs, services, and products to the people and businesses of Ontario, as well as to ministries across the Ontario Public Service (OPS), provincial agencies, and the Broader Public Sector (BPS). Services are managed and delivered through MPBSD’s business lines: Privacy, Archives, Digital and Data, Enterprise Business and Financial Services, ServiceOntario, Consumer Services, Government Services Integration Cluster, and Enterprise Information Technology Services.

Ministry program summary

Vote	Program	Estimates 2024-25 $	Estimates 2023-24 $	Difference between 2024-25 and 2023-24 $	Actual 2022-23 $
Operating expense
1801	Ministry Administration Program	36,552,700	32,730,800	3,821,900	29,797,660
1809	Privacy, Archives, Digital and Data	63,403,800	91,546,300	(28,142,500)	39,625,727
1811	Enterprise Business and Financial Services	52,152,400	156,246,500	(104,094,100)	114,422,858
1814	ServiceOntario Program	257,908,500	238,027,100	19,881,400	255,576,948
1816	Consumer Services	29,675,600	19,321,100	10,354,500	19,663,934
1817	Government Services Integration Cluster	77,316,200	102,824,000	(25,507,800)	96,041,925
1821	Enterprise Information Technology Services Program	162,818,000	153,862,200	8,955,800	135,009,844
	Total operating expense to be voted	679,827,200	794,558,000	(114,730,800)	690,138,896
	Statutory appropriations	72,184,687	322,865,287	(250,680,600)	460,328,034
	Ministry total operating expense	752,011,887	1,117,423,287	(365,411,400)	1,150,466,930
	Consolidation Adjustment - Financial Services Regulatory Authority of Ontario	-	-	-	(150,000)
	Consolidation Adjustment - General Real Estate Portfolio	(40,048,300)	(9,799,300)	(30,249,000)	(8,139,344)
	Total including consolidation and other adjustments	711,963,587	1,107,623,987	(395,660,400)	1,142,177,586
Operating assets
1811	Enterprise Business and Financial Services	-	170,002,000	(170,002,000)	160,028,746
1816	Consumer Services	-	1,000	(1,000)	-
1817	Government Services Integration Cluster	1,750,000	1,224,000	526,000	857,158
1821	Enterprise Information Technology Services Program	40,000,000	35,000,000	5,000,000	46,988,987
	Total operating assets to be voted	41,750,000	206,227,000	(164,477,000)	207,874,891
	Ministry total operating assets	41,750,000	206,227,000	(164,477,000)	207,874,891
Capital expense
1801	Ministry Administration Program	1,000	1,000	-	-
1809	Privacy, Archives, Digital and Data	2,753,100	2,860,300	(107,200)	2,962,106
1811	Enterprise Business and Financial Services	3,000	3,000	-	-
1814	ServiceOntario Program	1,000	1,000	-	-
1816	Consumer Services	1,000	2,000	(1,000)	-
1817	Government Services Integration Cluster	2,000	2,000	-	-
1821	Enterprise Information Technology Services Program	9,552,100	9,784,600	(232,500)	9,330,820
	Total capital expense to be voted	12,313,200	12,653,900	(340,700)	12,292,926
	Statutory appropriations	27,352,400	23,227,500	4,124,900	19,593,457
	Ministry total capital expense	39,665,600	35,881,400	3,784,200	31,886,383
	Consolidation Adjustment - General Real Estate Portfolio	(8,600,100)	(8,783,600)	183,500	(9,302,722)
	Total including consolidation and other adjustments	31,065,500	27,097,800	3,967,700	22,583,661
Capital assets
1809	Privacy, Archives, Digital and Data	2,000	7,837,100	(7,835,100)	6,206,631
1811	Enterprise Business and Financial Services	4,000	4,000	-	-
1814	ServiceOntario Program	5,005,700	14,172,000	(9,166,300)	9,293,534
1816	Consumer Services	1,000	1,000	-	-
1817	Government Services Integration Cluster	1,000	1,000	-	-
1821	Enterprise Information Technology Services Program	51,514,000	51,514,000	-	49,800,349
	Total capital assets to be voted	56,527,700	73,529,100	(17,001,400)	65,300,514
	Statutory appropriations	1,000	1,000	-	-
	Ministry total capital assets	56,528,700	73,530,100	(17,001,400)	65,300,514
	Ministry total operating and capital including consolidation and other adjustments (not including assets)	743,029,087	1,134,721,787	(391,692,700)	1,164,761,247

Reconciliation to previously published data

Operating expense	Estimates 2023-24 $	Actual 2022-23 $
Total operating expense previously published^{footnote 1[1]}	1,113,341,287	1,553,560,096
Government reorganization
Transfer of functions from other ministries	4,082,000	25,511,674
Transfer of functions to other ministries	-	(428,604,840)
Restated total operating expense	1,117,423,287	1,150,466,930

Capital expense	Estimates 2023-24 $	Actual 2022-23 $
Total capital expense previously published^{footnote 2[2]}	35,881,400	207,706,126
Government reorganization
Transfer of functions to other ministries	-	(175,819,743)
Restated total capital expense	35,881,400	31,886,383

Capital assets	Estimates 2023-24 $	Actual 2022-23 $
Total capital assets previously published^{footnote 3[3]}	73,530,100	340,622,875
Government reorganization
Transfer of functions from other ministries	-	6,206,631
Transfer of functions to other ministries	-	(281,528,992)
Restated total capital assets	73,530,100	65,300,514

Ministry Administration Program - Vote 1801

The Ministry Administration Program provides administrative and support services to enable the ministry to deliver results for the government's priorities. Its functions include financial and human-resource management, and coordination of policy and corporate initiatives. The program also provides legal and communications services, and planning and results monitoring.

Vote summary

Item number	Item	Estimates 2024-25 $	Estimates 2023-24 $	Difference between 2024-25 and 2023-24 $	Actual 2022-23 $
Operating expense
1	Ministry Administration	36,552,700	32,730,800	3,821,900	29,797,660
	Total operating expense to be voted	36,552,700	32,730,800	3,821,900	29,797,660
S	Minister's Salary, the Executive Council Act	47,841	47,841	-	49,301
S	Parliamentary Assistants' Salaries, the Executive Council Act	32,346	32,346	-	29,260
	Total statutory appropriations	80,187	80,187	-	78,561
	Total operating expense	36,632,887	32,810,987	3,821,900	29,876,221
Capital expense
4	Ministry Administration	1,000	1,000	-	-
	Total capital expense to be voted	1,000	1,000	-	-
S	Amortization, the Financial Administration Act	1,000	1,000	-	-
	Total statutory appropriations	1,000	1,000	-	-
	Total capital expense	2,000	2,000	-	-

Standard account by item and sub-items

Vote- Item number	Standard account by item and sub-items	Amount $	Amount $
Operating expense
1801-1	Ministry Administration
	Salaries and wages		20,184,700
	Employee benefits		2,451,300
	Transportation and communication		239,800
	Services		13,391,100
	Supplies and equipment		285,800
	Total operating expense to be voted		36,552,700
	Sub-Items:
	Main Office
	Salaries and wages	2,859,300
	Employee benefits	461,200
	Transportation and communication	70,000
	Services	82,200
	Supplies and equipment	142,700	3,615,400
	Financial and Administrative Services
	Salaries and wages	10,101,900
	Employee benefits	1,273,500
	Transportation and communication	94,100
	Services	1,823,100
	Supplies and equipment	40,000	13,332,600
	Legal Services
	Salaries and wages	10,000
	Employee benefits	2,000
	Transportation and communication	39,400
	Services	10,005,600
	Supplies and equipment	32,800	10,089,800
	Communications Services
	Salaries and wages	5,214,200
	Employee benefits	434,700
	Transportation and communication	32,300
	Services	1,028,900
	Supplies and equipment	67,100	6,777,200
	Human Resources
	Salaries and wages	1,999,300
	Employee benefits	279,900
	Transportation and communication	4,000
	Services	451,300
	Supplies and equipment	3,200	2,737,700
	Total operating expense to be voted		36,552,700
	Statutory appropriations
Statutory	Minister's Salary, the Executive Council Act		47,841
Statutory	Parliamentary Assistants' Salaries, the Executive Council Act		32,346
	Total operating expense for Ministry Administration Program		36,632,887
Capital expense
1801-4	Ministry Administration
	Other transactions
	Loss on asset disposal		1,000
	Total capital expense to be voted		1,000
	Statutory appropriations
	Other transactions
Statutory	Amortization, the Financial Administration Act		1,000
	Total capital expense for Ministry Administration Program		2,000

Privacy, Archives, Digital and Data - Vote 1809

Privacy, Archives, Digital, and Data is responsible for making it easier for the people and businesses of Ontario to access government information, data, and services in the digital age.

The program delivers timely and responsive data and digital policies; provides enterprise leadership in recordkeeping, access to information and privacy; builds user centered digital products; and promotes the preservation and access to archival records. This includes overseeing the Archives of Ontario, the largest provincial archives in Canada. The program helps to transform internal processes, set new standards, deliver digital services, and equip the Ontario Public Service to use current technologies and methods.

Vote summary

Item number	Item	Estimates 2024-25 $	Estimates 2023-24 $	Difference between 2024-25 and 2023-24 $	Actual 2022-23 $
Operating expense
2	Privacy, Archives, Digital and Data	63,403,800	91,546,300	(28,142,500)	39,625,727
	Total operating expense to be voted	63,403,800	91,546,300	(28,142,500)	39,625,727
	Total operating expense	63,403,800	91,546,300	(28,142,500)	39,625,727
Capital expense
3	Privacy, Archives, Digital and Data	2,753,100	2,860,300	(107,200)	2,962,106
	Total capital expense to be voted	2,753,100	2,860,300	(107,200)	2,962,106
S	Amortization - Privacy, Archives, Digital and Data, the Financial Administration Act	2,000	513,000	(511,000)	-
	Total statutory appropriations	2,000	513,000	(511,000)	-
	Total capital expense	2,755,100	3,373,300	(618,200)	2,962,106
Capital assets
4	Privacy, Archives, Digital and Data	2,000	7,837,100	(7,835,100)	6,206,631
	Total capital assets to be voted	2,000	7,837,100	(7,835,100)	6,206,631
	Total capital assets	2,000	7,837,100	(7,835,100)	6,206,631

Standard account by item and sub-items

Vote- Item number	Standard account by item and sub-items	Amount $
Operating expense
1809-2	Privacy, Archives, Digital and Data
	Salaries and wages	25,729,700
	Employee benefits	1,765,900
	Transportation and communication	1,320,800
	Services	43,466,700
	Supplies and equipment	100,700
	Transfer payments
	Archives Support Grants	20,000
	Subtotal	72,403,800
	Less: Recoveries	9,000,000
	Total operating expense to be voted	63,403,800
	Total operating expense for Privacy, Archives, Digital and Data	63,403,800
Capital expense
1809-3	Privacy, Archives, Digital and Data
	Services	2,752,100
	Other transactions	1,000
	Total capital expense to be voted	2,753,100
	Statutory appropriations
	Other transactions
Statutory	Amortization - Privacy, Archives, Digital and Data, the Financial Administration Act	2,000
	Total capital expense for Privacy, Archives, Digital and Data	2,755,100
Capital assets
1809-4	Privacy, Archives, Digital and Data
	Machinery and equipment - asset costs	1,000
	Business application software - asset costs	1,000
	Total capital assets to be voted	2,000
	Total capital assets for Privacy, Archives, Digital and Data	2,000

Enterprise Business and Financial Services - Vote 1811

Enterprise Business and Financial Services Program provides enterprise-wide services to Ontario government ministries, OPS employees, select agencies, external transfer payment partners, Broader Public Sector entities, and the public. The program delivers core internal business functions including whole-of-government financial processing, transfer payment administration, risk management and insurance, and a wide variety of other enterprise business services.

Vote summary

Item number	Item	Estimates 2024-25 $	Estimates 2023-24 $	Difference between 2024-25 and 2023-24 $	Actual 2022-23 $
Operating expense
5	Enterprise Business and Financial Services	52,151,400	156,245,500	(104,094,100)	114,422,858
31	Motor Vehicle Accident Claims Fund	1,000	1,000	-	-
	Total operating expense to be voted	52,152,400	156,246,500	(104,094,100)	114,422,858
S	Proceedings Against the Crown Act	13,500,000	13,500,000	-	6,741,789
S	Bad Debt expense, the Financial Administration Act – Motor Vehicle Accident Claims Fund	9,400,000	9,400,000	-	36,413,187
S	Transfers from Designated Purpose Account, Motor Vehicle Accident Claims Act	43,897,500	44,578,100	(680,600)	267,406,194
S	Motor Vehicle Accident Claims Adjustment, Motor Vehicle Accident Claims Act	1,000	1,000	-	-
S	Motor Vehicle Accident Claims Act	1,000	1,000	-	-
S	Personal Protective Equipment/Critical Supplies and Equipment, Personal Protective Equipment Supply and Production Act	-	250,000,000	(250,000,000)	149,686,478
	Total statutory appropriations	66,799,500	317,480,100	(250,680,600)	460,247,648
	Total operating expense	118,951,900	473,726,600	(354,774,700)	574,670,506
Operating assets
-	Enterprise Business and Financial Services	-	170,001,000	(170,001,000)	160,028,746
-	Motor Vehicle Accident Claims Fund	-	1,000	(1,000)	-
	Total operating assets to be voted	-	170,002,000	(170,002,000)	160,028,746
	Total operating assets	-	170,002,000	(170,002,000)	160,028,746
Capital expense
12	Enterprise Business and Financial Services	2,000	2,000	-	-
33	Motor Vehicle Accident Claims Fund	1,000	1,000	-	-
	Total capital expense to be voted	3,000	3,000	-	-
S	Amortization - Enterprise Business and Financial Services, the Financial Administration Act	5,580,900	5,284,600	296,300	5,251,046
S	Amortization – Motor Vehicle Accident Claims Fund, the Financial Administration Act	186,500	367,700	(181,200)	556,823
S	Motor Vehicle Accident Claims Act	1,000	1,000	-	-
	Total statutory appropriations	5,768,400	5,653,300	115,100	5,807,869
	Total capital expense	5,771,400	5,656,300	115,100	5,807,869
Capital assets
14	Enterprise Business and Financial Services	3,000	3,000	-	-
34	Motor Vehicle Accident Claims Fund	1,000	1,000	-	-
	Total capital assets to be voted	4,000	4,000	-	-
S	Investments in Tangible capital assets DPA	1,000	1,000	-	-
	Total statutory appropriations	1,000	1,000	-	-
	Total capital assets	5,000	5,000	-	-

Standard account by item and sub-items

Vote- Item number	Standard account by item and sub-items	Amount $
Operating expense
1811-5	Enterprise Business and Financial Services
	Salaries and wages	47,378,400
	Employee benefits	6,557,000
	Transportation and communication	4,437,000
	Services	34,277,000
	Supplies and equipment	4,605,700
	Subtotal	97,255,100
	Less: Recoveries	45,103,700
	Total operating expense to be voted	52,151,400
1811-31	Motor Vehicle Accident Claims Fund
	Salaries and wages	3,120,000
	Employee benefits	450,900
	Transportation and communication	110,300
	Services	10,564,600
	Supplies and equipment	153,700
	Transfer payments
	Motor Vehicle Accident Claims Fund	29,500,000
	Subtotal	43,899,500
	Less: Recoveries	43,898,500
	Total operating expense to be voted	1,000
	Statutory appropriations
	Other transactions
Statutory	Proceedings Against the Crown Act	13,500,000
	Statutory appropriations
	Other transactions
Statutory	Bad Debt expense, the Financial Administration Act – Motor Vehicle Accident Claims Fund	9,400,000
	Statutory appropriations
	Other transactions
Statutory	Transfers from Designated Purpose Account, Motor Vehicle Accident Claims Act	43,897,500
	Other transactions
Statutory	Motor Vehicle Accident Claims Adjustment, Motor Vehicle Accident Claims Act	1,000
	Other transactions
Statutory	Motor Vehicle Accident Claims Act	1,000
	Total operating expense for Enterprise Business and Financial Services	118,951,900
Capital expense
1811-12	Enterprise Business and Financial Services
	Other transactions
	Loss on asset disposal	2,000
	Total capital expense to be voted	2,000
1811-33	Motor Vehicle Accident Claims Fund
	Services	1,000
	Total capital expense to be voted	1,000
	Statutory appropriations
	Other transactions
Statutory	Amortization - Enterprise Business and Financial Services, the Financial Administration Act	10,713,300
	Less: Recoveries	5,132,400
	Statutory appropriations
	Other transactions
Statutory	Amortization – Motor Vehicle Accident Claims Fund, the Financial Administration Act	186,500
	Statutory appropriations
	Other transactions
Statutory	Motor Vehicle Accident Claims Act	1,000
	Total capital expense for Enterprise Business and Financial Services	5,771,400
Capital assets
1811-14	Enterprise Business and Financial Services
	Business application software - salaries and wages	1,000
	Business application software - employee benefits	1,000
	Business application software - asset costs	1,000
	Total capital assets to be voted	3,000
1811-34	Motor Vehicle Accident Claims Fund
	Business application software - asset costs	1,000
	Total capital assets to be voted	1,000
	Statutory appropriations
Statutory	Investments in Tangible capital assets DPA
	Investments in Tangible capital Asset	1,000
	Total capital assets for Enterprise Business and Financial Services	5,000

ServiceOntario Program - Vote 1814

ServiceOntario is the front door to government, connecting the public and businesses with simple and convenient services at important moments and working across government to design and deliver customer-centred experiences.

Vote summary

Item number	Item	Estimates 2024-25 $	Estimates 2023-24 $	Difference between 2024-25 and 2023-24 $	Actual 2022-23 $
Operating expense
1	ServiceOntario	257,908,500	238,027,100	19,881,400	255,576,948
	Total operating expense to be voted	257,908,500	238,027,100	19,881,400	255,576,948
S	Claims against Land Titles Assurance Fund, the Land Titles Act	5,001,000	5,001,000	-	-
S	Bad Debt expense, The Financial Administration Act	301,000	301,000	-	1,825
	Total statutory appropriations	5,302,000	5,302,000	-	1,825
	Total operating expense	263,210,500	243,329,100	19,881,400	255,578,773
Capital expense
2	ServiceOntario	1,000	1,000	-	-
	Total capital expense to be voted	1,000	1,000	-	-
S	Amortization, the Financial Administration Act	13,749,300	9,469,000	4,280,300	9,714,998
	Total statutory appropriations	13,749,300	9,469,000	4,280,300	9,714,998
	Total capital expense	13,750,300	9,470,000	4,280,300	9,714,998
Capital assets
3	ServiceOntario	5,005,700	14,172,000	(9,166,300)	9,293,534
	Total capital assets to be voted	5,005,700	14,172,000	(9,166,300)	9,293,534
	Total capital assets	5,005,700	14,172,000	(9,166,300)	9,293,534

Standard account by item and sub-items

Vote- Item number	Standard account by item and sub-items	Amount $
Operating expense
1814-1	ServiceOntario
	Salaries and wages	121,811,000
	Employee benefits	18,871,200
	Transportation and communication	17,457,700
	Services	104,741,700
	Supplies and equipment	12,570,900
	Subtotal	275,452,500
	Less: Recoveries	17,544,000
	Total operating expense to be voted	257,908,500
	Statutory appropriations
	Other transactions
Statutory	Claims against Land Titles Assurance Fund, the Land Titles Act	5,001,000
	Statutory appropriations
	Other transactions
Statutory	Bad Debt expense, The Financial Administration Act	301,000
	Total operating expense for ServiceOntario Program	263,210,500
Capital expense
1814-2	ServiceOntario
	Other transactions
	Loss on asset disposal	1,000
	Total capital expense to be voted	1,000
	Statutory appropriations
	Other transactions
Statutory	Amortization, the Financial Administration Act	13,749,300
	Total capital expense for ServiceOntario Program	13,750,300
Capital assets
1814-3	ServiceOntario
	Business application software - salaries and wages	173,300
	Business application software - employee benefits	26,800
	Business application software - asset costs	4,807,600
	Subtotal	5,007,700
	Less: Recoveries	2,000
	Total capital assets to be voted	5,005,700
	Total capital assets for ServiceOntario Program	5,005,700

Consumer Services - Vote 1816

Consumer Services aims to promote a fair, safe, and informed marketplace for consumers and businesses. It is dedicated to consumer protection and safety. We develop policies, programs, and services that respond to the needs of Ontario consumers and businesses at home, online, and in our communities. In partnership with the ministry's administrative authorities and through its oversight of their activities, Consumer Services helps consumers get information about their rights so they can make informed decisions. The division undertakes risk-based compliance and initiates enforcement action in response to contraventions, and supports businesses in a competitive business environment. It also ensures that human remains found outside of cemeteries, including those of Indigenous persons, are treated with respect and dignity. As a modern regulator, Consumer Services is committed to consumer education and protection, implementing policy on a wide range of consumer, vital events and public safety issues, and supporting business law renewal in Ontario.

Vote summary

Item number	Item	Estimates 2024-25 $	Estimates 2023-24 $	Difference between 2024-25 and 2023-24 $	Actual 2022-23 $
Operating expense
1	Consumer Services	29,675,600	19,321,100	10,354,500	19,663,934
	Total operating expense to be voted	29,675,600	19,321,100	10,354,500	19,663,934
S	Bad Debt expense, The Financial Administration Act	2,000	2,000	-	-
	Total statutory appropriations	2,000	2,000	-	-
	Total operating expense	29,677,600	19,323,100	10,354,500	19,663,934
Operating assets
-	Consumer Services	-	1,000	(1,000)	-
	Total operating assets to be voted	-	1,000	(1,000)	-
	Total operating assets	-	1,000	(1,000)	-
Capital expense
4	Consumer Services	1,000	2,000	(1,000)	-
	Total capital expense to be voted	1,000	2,000	(1,000)	-
S	Amortization, the Financial Administration Act	1,000	1,000	-	-
	Total statutory appropriations	1,000	1,000	-	-
	Total capital expense	2,000	3,000	(1,000)	-
Capital assets
6	Consumer Services	1,000	1,000	-	-
	Total capital assets to be voted	1,000	1,000	-	-
	Total capital assets	1,000	1,000	-	-

Standard account by item and sub-items

Vote- Item number	Standard account by item and sub-items	Amount $
Operating expense
1816-1	Consumer Services
	Salaries and wages	16,647,700
	Employee benefits	1,631,900
	Transportation and communication	491,100
	Services	1,397,300
	Supplies and equipment	132,600
	Transfer payments
	Grants in Support of Consumer Services	9,375,000
	Total operating expense to be voted	29,675,600
	Statutory appropriations
	Other transactions
Statutory	Bad Debt expense, The Financial Administration Act	2,000
	Total operating expense for Consumer Services	29,677,600
Capital expense
1816-4	Consumer Services
	Other transactions	1,000
	Total capital expense to be voted	1,000
	Statutory appropriations
	Other transactions
Statutory	Amortization, the Financial Administration Act	1,000
	Total capital expense for Consumer Services	2,000
Capital assets
1816-6	Consumer Services
	Land and marine fleet - asset costs	1,000
	Total capital assets to be voted	1,000
	Total capital assets for Consumer Services	1,000

Government Services Integration Cluster - Vote 1817

The Government Services Integration Cluster provides strategic advice and cost-effective technology solutions for the ministries of Economic Development, Job Creation and Trade, Public and Business Service Delivery, Red Tape Reduction, Infrastructure, and Francophone Affairs. It delivers the information technology necessary for its partner ministries and agencies to operate, modernize, and transform the delivery of services to the public, businesses, and employees. It enables enterprise business, human resources (Workforce Information Network (WIN)) and financial services (Integrated Financial Information Systems (IFIS)) for efficient, effective, and informed government operations, as well as enterprise customer and business service experience delivered through ServiceOntario. It empowers and integrates programs across government with common tools, solutions, and enterprise platforms (Engagement Platform (EP), Enterprise Information Management (EIM), Identity and Access Management (IAM), Shared Utility Service (SUS), Data Exchange Platform (DeXP) and AccelerateON).

Vote summary

Item number	Item	Estimates 2024-25 $	Estimates 2023-24 $	Difference between 2024-25 and 2023-24 $	Actual 2022-23 $
Operating expense
1	Government Services Integration Cluster	77,316,200	102,824,000	(25,507,800)	96,041,925
	Total operating expense to be voted	77,316,200	102,824,000	(25,507,800)	96,041,925
	Total operating expense	77,316,200	102,824,000	(25,507,800)	96,041,925
Operating assets
7	Government Services Integration Cluster	1,750,000	1,224,000	526,000	857,158
	Total operating assets to be voted	1,750,000	1,224,000	526,000	857,158
	Total operating assets	1,750,000	1,224,000	526,000	857,158
Capital expense
3	Government Services Integration Cluster	2,000	2,000	-	-
	Total capital expense to be voted	2,000	2,000	-	-
S	Amortization, the Financial Administration Act	2,155,100	2,155,100	-	2,153,867
	Total statutory appropriations	2,155,100	2,155,100	-	2,153,867
	Total capital expense	2,157,100	2,157,100	-	2,153,867
Capital assets
6	Government Services Integration Cluster	1,000	1,000	-	-
	Total capital assets to be voted	1,000	1,000	-	-
	Total capital assets	1,000	1,000	-	-

Standard account by item and sub-items

Vote- Item number	Standard account by item and sub-items	Amount $
Operating expense
1817-1	Government Services Integration Cluster
	Salaries and wages	36,104,200
	Employee benefits	4,965,200
	Transportation and communication	161,100
	Services	159,441,500
	Supplies and equipment	48,000
	Subtotal	200,720,000
	Less: Recoveries	123,403,800
	Total operating expense to be voted	77,316,200
	Total operating expense for Government Services Integration Cluster	77,316,200
Operating assets
1817-7	Government Services Integration Cluster
	Deposits and prepaid expenses	1,750,000
	Total operating assets to be voted	1,750,000
	Total operating assets for Government Services Integration Cluster	1,750,000
Capital expense
1817-3	Government Services Integration Cluster
	Services	1,000
	Other transactions	1,000
	Total capital expense to be voted	2,000
	Statutory appropriations
	Other transactions
Statutory	Amortization, the Financial Administration Act	3,347,600
	Less: Recoveries	1,192,500
	Total capital expense for Government Services Integration Cluster	2,157,100
Capital assets
1817-6	Government Services Integration Cluster
	Business application software - asset costs	1,000
	Total capital assets to be voted	1,000
	Total capital assets for Government Services Integration Cluster	1,000

Enterprise Information Technology Services Program - Vote 1821

The Enterprise Information Technology Services Program provides strategic leadership in the use of information and information technology (I&IT) to modernize Ontario’s public services and meet the changing needs of Ontarians and the Ontario Public Service, agencies, and the Broader Public Sector.

The program is responsible for developing plans that focus on evolving IT capabilities to transform public service delivery, providing user-centred digital solutions, and creating positive outcomes for Ontario. This includes an enterprise IT action plan to realize the benefits of strategically managed technology, products, and services, as well as coordinate technology investments across ministries. These plans will transform public service delivery, provide user-centred digital solutions, and better value for taxpayers' dollars.

The program ensures the ongoing integrity and availability of systems and data, the implementation of common infrastructure, governance and accountability, the development and maintenance of OPS IT operating policies, technical standards, and guidelines and delivery of OPS-wide common services such as hosting services, service management, and network capabilities.

Vote summary

Item number	Item	Estimates 2024-25 $	Estimates 2023-24 $	Difference between 2024-25 and 2023-24 $	Actual 2022-23 $
Operating expense
1	Enterprise Information and InformationTechnology Services	162,818,000	153,862,200	8,955,800	135,009,844
	Total operating expense to be voted	162,818,000	153,862,200	8,955,800	135,009,844
S	Bad Debt expense, The Financial Administration Act	1,000	1,000	-	-
	Total statutory appropriations	1,000	1,000	-	-
	Total operating expense	162,819,000	153,863,200	8,955,800	135,009,844
Operating assets
4	Enterprise Information and Information Technology Services	40,000,000	35,000,000	5,000,000	46,988,987
	Total operating assets to be voted	40,000,000	35,000,000	5,000,000	46,988,987
	Total operating assets	40,000,000	35,000,000	5,000,000	46,988,987
Capital expense
2	Enterprise Information and Information Technology Services	9,552,100	9,784,600	(232,500)	9,330,820
	Total capital expense to be voted	9,552,100	9,784,600	(232,500)	9,330,820
S	Amortization, the Financial Administration Act	5,675,600	5,435,100	240,500	1,916,723
	Total statutory appropriations	5,675,600	5,435,100	240,500	1,916,723
	Total capital expense	15,227,700	15,219,700	8,000	11,247,543
Capital assets
3	Enterprise Information and Information Technology Services	51,514,000	51,514,000	-	49,800,349
	Total capital assets to be voted	51,514,000	51,514,000	-	49,800,349
	Total capital assets	51,514,000	51,514,000	-	49,800,349

Standard account by item and sub-items

Vote- Item number	Standard account by item and sub-items	Amount $
Operating expense
1821-1	Enterprise Information and InformationTechnology Services
	Salaries and wages	147,853,400
	Employee benefits	20,628,800
	Transportation and communication	49,433,500
	Services	267,036,000
	Supplies and equipment	18,299,700
	Subtotal	503,251,400
	Less: Recoveries	340,433,400
	Total operating expense to be voted	162,818,000
	Statutory appropriations
	Other transactions
Statutory	Bad Debt expense, The Financial Administration Act	1,000
	Total operating expense for Enterprise Information Technology Services Program	162,819,000
Operating assets
1821-4	Enterprise Information and Information Technology Services
	Deposits and prepaid expenses	40,000,000
	Total operating assets to be voted	40,000,000
	Total operating assets for Enterprise Information Technology Services Program	40,000,000
Capital expense
1821-2	Enterprise Information and Information Technology Services
	Services	9,551,100
	Other transactions	1,000
	Total capital expense to be voted	9,552,100
	Statutory appropriations
	Other transactions
Statutory	Amortization, the Financial Administration Act	57,188,600
	Less: Recoveries	51,513,000
	Total capital expense for Enterprise Information Technology Services Program	15,227,700
Capital assets
1821-3	Enterprise Information and Information Technology Services
	Information technology hardware	51,513,000
	Business application software - asset costs	1,000
	Total capital assets to be voted	51,514,000
	Total capital assets for Enterprise Information Technology Services Program	51,514,000

Updated: July 07, 2025

Published: April 22, 2024

Footnotes

footnote[1] Back to paragraph Total operating expense includes statutory appropriations, special warrants and total operating expense to be voted.
footnote[2] Back to paragraph Total capital expense includes statutory appropriations, special warrants and total capital expense to be voted.
footnote[3] Back to paragraph Total capital assets includes statutory appropriations, special warrants and total capital assets to be voted.

Expenditure Estimates for the Ministry of Public and Business Service Delivery (2024-25)

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Summary

Ministry program summary

Operating expense

Operating assets

Capital expense

Capital assets

Reconciliation to previously published data

Ministry Administration Program - Vote 1801

Vote summary

Operating expense

Capital expense

Standard account by item and sub-items

Operating expense

Capital expense

Privacy, Archives, Digital and Data - Vote 1809

Vote summary

Operating expense

Capital expense

Capital assets

Standard account by item and sub-items

Operating expense

Capital expense

Capital assets

Enterprise Business and Financial Services - Vote 1811

Vote summary

Operating expense

Operating assets

Capital expense

Capital assets

Standard account by item and sub-items

Operating expense

Capital expense

Capital assets

ServiceOntario Program - Vote 1814

Vote summary

Operating expense

Capital expense

Capital assets

Standard account by item and sub-items

Operating expense

Capital expense

Capital assets

Consumer Services - Vote 1816

Vote summary

Operating expense

Operating assets

Capital expense

Capital assets

Standard account by item and sub-items

Operating expense

Capital expense

Capital assets

Government Services Integration Cluster - Vote 1817

Vote summary

Operating expense

Operating assets

Capital expense

Capital assets

Standard account by item and sub-items

Operating expense

Operating assets

Capital expense

Capital assets

Enterprise Information Technology Services Program - Vote 1821

Vote summary

Operating expense

Operating assets

Capital expense

Capital assets

Standard account by item and sub-items

Operating expense

Operating assets

Capital expense

Capital assets

Footnotes