Response times in Ontario
Find information on how upper-tier municipalities and land ambulance communication services or Central Ambulance Communication Centres meet their legislated response time requirements.
On this page Skip this page navigation
As per Regulation 257/00 of the Ambulance Act, every upper-tier municipality (UTM) and land ambulance communication service, referred to as ambulance dispatch centres or Central Ambulance Communication Centres (CACCs), are responsible for the development of response time plans (or targets) and performance, which are submitted to the ministry on an annual basis.
The legislative response time standard submission timeline requirements are established by Regulation 257/00 Part VIII under the Ambulance Act.
Please select a UTM or CACC and then select a year.