Contact us: Director of the Family Responsibility Office

Submit information to the director of the Family Responsibility Office about an unresolved issue or service complaint.

Connect with the director

Your case contact is best equipped to resolve your case-specific questions and concerns.

If you have an unresolved issue or service complaint, you can contact the director of the Family Responsibility Office using the information on this page.

Director
Family Responsibility Office
Ministry of Children, Community and Social Services
PO Box 200, STN A
Oshawa, Ontario
L1H 0C5

Fax: 416-240-2401

Accessibility

We are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.

Send us an email

Message: *

Please don't include any personal or financial information.

Case number:

Would you like a reply? *

Yes

See the service standards for how long it will take to get a reply.

Email: *

You will receive a confirmation email.

Optional information

Name:

Phone number:

Address:

We will contact you by letter if we need personal or financial information.

Your privacy matters

Your personal information is being collected in order to respond to your inquiry. Your inquiry/personal information will be forwarded to the appropriate ministry(s) for response and will be used to respond to your inquiry. Some of the non-identifying information shared will be used by Cabinet Office and/or ServiceOntario to measure performance and improve our services. Your information will not be placed on mailing lists or released to any third party, except as may be authorized by law.

For questions on how personal information collected on this page will be used, please see our privacy statement.

validate email

To prevent automated spam submissions leave this field empty.