Become a designated provider of French-language services
Learn how your organization can apply for a designation under the French Language Services Act.
Overview
Organizations that provide a service to the public and are either fully or partially subsidized by public money can seek an official designation under the French Language Services Act (FLSA).
If your organization becomes a designated public service agency, it will be subject to the FLSA’s French-language service obligations that apply to government agencies. This could apply to some or all of the organization’s services, depending on the designation.
Eligibility
An organization can apply for a designation as a public service agency if it:
- can be designated by the Lieutenant Governor as a “public service agency” under the FLSA’s definition of “government agency”
- meets the ministry’s designation requirements
- serves a Francophone population anywhere in the province
- receives funding in whole or in part from the Government of Ontario for the services being considered for designation
How to apply
To apply for designation:
Step 1: Contact your funding ministry or ministries to check if you are eligible for a designation under the FLSA.
Step 2: Read the User Guide to learn about the designation request process and requirements.
Step 3: Determine who the users of the Agency Designation Tool will be within your organization.
- A Creator user is responsible for creating and filling out the designation request, which is reviewed and approved by an Approver user.
- In some organizations, the same user creates and approves the designation request.
Step 4: Before submitting your request, visit Transfer Payment Ontario (TPON) to create a ONe-key account and register your organization.
Note: Each of the tool’s user will need to create their own ONe-key account.
Step 5:: Sign in with your ONe-key ID into TPON to access the French Language Services Designation Tool. This is where you can:
- apply for a designation
- upload or update documents
- review the status of your application
Contact your funding ministry
Contact the appropriate funding ministry for your organization to find out if your organization is eligible for a designation.
Economics and central agencies
Ministry of Labour Trade and Skills Development
French Language Services Coordinator
Email: FLTECAC@ontario.ca
Education and community services
Ministry of Children, Community and Social Services
Raphaëlle Mathieu-Bédard
French Language Services Coordinator
Email: Raphaelle.Mathieu-Bedard@ontario.ca
Ministry for Seniors and Accessibility
Hélène Moncion
French Language Services Manager
Email: Helene.Moncion@ontario.ca
Ministry of Education and Ministry of Colleges and Universities
Laetitia Walbert
French Language Services Coordinator
Email: Laetitia.Walbert@ontario.ca
Ministry of Municipal Affairs and Housing and Ministry of Heritage, Sport, Tourism and Culture Industries
Marie-Grâce Uwase
French Language Services Coordinator
Email: Marie-Grace.Uwase@ontario.ca
Health
Ministry of Health and Ministry of Long-Term Care
Primary contact
Blandine Karire
Policy Program Officer
Email: Blandine.Karire@ontario.ca
Secondary contact
Mohamed Boudjenane
Team Lead
Email: Mohamed.Boudjenane@ontario.ca
Justice
Ministry of the Attorney General and Ministry of the Solicitor General
Office of the Coordinator of French Language Services for the Justice Sector
Email: FLSOffice@ontario.ca