Busy QA, Notice of Contravention and review decision 1, 2 March 2026
Read the details of this notice to find out how the business contravened the Ontario Career Colleges Act, 2005.
Particulars of Notice of Contravention and review decision
S. 49 (1) Ontario Career Colleges Act, 2005 (the “Act”)
March 2, 2026
These particulars are posted following the issuance of an administrative penalty for which a review was requested. Penalties may be reviewed upon request within 15 days of receipt of a Notice of Contravention. The review decision is made considering not only the information originally available at the time the Notice of Contravention was issued, but also any new information not previously available that may have been supplied in support of the request for a review. On review, an administrative penalty may be upheld, rescinded or reduced. A review decision is final.
Original service date: June 17, 2025
Tye Alli
TwoPlugs Inc. o/a BusyQA
Unit 5, 600 Matheson Boulevard West
Mississauga, Ontario
Original penalty
s.8(1) – Prohibition against providing vocational programs
Description
The Superintendent of Career Colleges determined that the Business was offering and providing unapproved vocational programs for a fee. These programs exceeded the 40‑hour threshold, included multi‑week training and co‑op components, and required approval under the Act.
Original amount
$1,000 per day
Period of non‑compliance: 16 days
Total for this contravention: $16,000
Original penalty
s.11(2) – Restrictions on advertising vocational programs
Description
The Business advertised unapproved vocational programs through its website and student‑facing communications.
Original amount
$1,000 per day
Period of non‑compliance: 24 days
Total for this contravention: $24,000
Original penalty
s.38(10) – Obstruction
Description
The Business hindered and obstructed the Superintendent of Career Colleges’s inquiry by providing false or misleading information. This included misrepresenting program hours, removing instructional hour details from advertising, and withholding accurate program information except through controlled private conversations with prospective students.
Original amount
$1,000 (non‑accruing)
Total original penalty
$41,000
Review decision
On February 25, 2026, the review requested by TwoPlugs Inc. was completed. In rendering their decision, the Reviewer conducted a thorough examination of the materials submitted by both TwoPlugs Inc. and the Superintendent of Career Colleges. The findings of this review are detailed below.
The Reviewer upheld the Notice of Contravention issued to TwoPlugs Inc. on June 17, 2025, and provided the following rationale for their decision:
The balance of evidence before me indicates that you did not apply for a review within 15 days after receipt of the notice of contravention, in accordance with subclause 39(6)(a) of the OCCA. In your request for review you mentioned unforeseen delays securing legal counsel, but you failed to provide any rationale for why those delays resulted in your late submission. You eventually submitted your request for review 24 days after receipt of the notice of contravention without legal representation. Your submission with your request for review did not refer to a legal representative, and your written submission requesting review was signed off on by you alone. You confirmed by email on January 23, 2026, that you did not have legal representation at the time of your request for review. I am not satisfied that you provided any strong extenuating circumstances to consider it appropriate to extend the time for applying within the period specified.
In accordance with OCCA s.39(6)(b), I have not found it appropriate based on the information provided in your request for review to extend the time for applying for review, so I am not reviewing the notice of contravention.
Total penalty following the review
$41,000